Dean Laidlaw

What were the circumstances that caused you to initially look for an adviser?

I had moved into a new rented flat and needed contents Insurance.

How has Dean Laidlaw helped you?

He found me there best deal for my situation at a price I was able to afford and couldn't find myself.

Have you seen the outcome you were hoping for?

Yes I most certainly have.

What could they have done better?

Honestly I couldn't have asked for more. Incredibly professional and helpful customer service. At no point was I left feeling like I didn't know what was going on. It was all explained very clearly, which was good as I must admit I'm not the best at finding a good deal with insurance.

What were the circumstances that caused you to initially look for an adviser?

remortgage.

How has Dean Laidlaw helped you?

fantastic service from start to finish.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

everything was perfect

What were the circumstances that caused you to initially look for an adviser?

I wanted to look at my remortgage options due my fixed rate ending. I also wanted to review my life insurance product. Unlike other local brokers, Avant Garde do not charge any fees and I still received an amazing service.

How has Dean Laidlaw helped you?

Dean helped to find me the best mortgage that was available given my circumstances. He explained everything clearly from the first email, a face to face meeting all the way through to mortgage completion. I was very happy and confident through out the entire process.

Have you seen the outcome you were hoping for?

Yes. Very happy with the mortgage and look forward to dealing with Dean when I come to remortgage in the future.

What could they have done better?

N/A. Fantastic service from start to finish and I didn't have to pay a penny for the service.