Randy Randayn

Better Financial Services LTD

Reviewed for

Insurance and Protection ( 12 )

Mortgages ( 17 )

Pensions ( 3 )

Equity Release ( 3 )

Retirement income (annuities, drawdown) ( 1 )

Investments and Savings ( 2 )

Inheritance Planning ( 1 )

Long Term Care ( 1 )

Reviewers' assets

£100k - £200k ( 2 )

Up to £50k ( 6 )

Client reviews

Repeat review from verified client

April, 2022

Overall

Advice

Service

Value

Based in West Midlands

This review is a follow-up review from a client who left a review previously.

How has Randy Randayn helped you since your last review?

Yes he’s very helpful

Repeat review from verified client

February, 2022

Overall

Value

Service

Advice

Based in Dorset

This review is a follow-up review from a client who left a review previously.

How has Randy Randayn helped you since your last review?

Randy has continued to give me free quality financial advice which has been of great guide in my decision making.

Repeat review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Cornwall

This review is a follow-up review from a client who left a review previously.

How has Randy Randayn helped you since your last review?

Randy is always available for any queries & has a wealth of knowledge & is always friendly & helpful

Repeat review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Dorset

This review is a follow-up review from a client who left a review previously.

How has Randy Randayn helped you since your last review?

Yes

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I needed to remortgage my flat and Randy was able to provide me with a quick and helpful service. Hand holding, Randy has a soothing and comforting demeanor to put any one at ease. Financial decisions are hard enough. But Randy is a great help

How has Randy Randayn helped you?

Please see above. I needed to remortgage my flat and Randy was able to provide me with a quick and helpful service. Hand holding, Randy has a soothing and comforting demeanor to put anyone at ease. Financial decisions are hard enough. But Randy is a great help

Have you seen the outcome you were hoping for?

yes, very much so

Randy's reply

Thanks for the kind review, you were a pleasure to deal with.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Adverse credit so need a solution that would work

How has Randy Randayn helped you?

Randy went above and beyond his role to make sure we got the mortgage. We had a challenging background to deal with and be pulled it out the bag gaining is our first forever home.

Have you seen the outcome you were hoping for?

Yes for sure

What could they have done better?

Nothing - this man is the best!

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

For my home mortgage

How has Randy Randayn helped you?

He’s very helpful

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Yes he did good job

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Randy Randayn helped you?

House buying is rarely a pleasant process at best and often a very stressful one. Who you chose to support you through it is of utmost importance when it comes to alleviating some pressure points. With a lot of mortgage brokers offering services for free I can see how the temptation is real. We had, what, on paper, looked like a pretty straightforward case. However due to solicitor's miscommunication and lenders' lapses in service level agreements our straightforward purchase turned into a stressful one. Having Randy on our side made a huge difference. His proactive attitude and lack of any sort of complacency is so refreshing and, unfortunately, so rarely found in this industry. I can honestly say we would not have completed as smoothly as we had if it wasn't for his efforts and advice. Apart from high level of professionalism he is just a lovely, empathetic person who was prepared to take time and listen, relate and help however he can. Yes you will need to pay for his services, but he is honestly worth every penny and more.

Have you seen the outcome you were hoping for?

Absolutely

Randy's reply

Thanks for the kind review, I really enjoyed working with you and I'm glad you got the result you wanted

Repeat review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Dorset

This review is a follow-up review from a client who left a review previously.

How has Randy Randayn helped you since your last review?

He helped me in obtaining remortgage my property to exit a bridge loan.

Randy's reply

Thank you. I look forward to working with you again

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

We didn't know the right mortgage for us

How has Randy Randayn helped you?

Sorting the right mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

To always keep us informed on step by step

Randy's reply

Was a pleasure working with you. I hope you are enjoying your new home.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was looking for a fixed term mortgage deal

How has Randy Randayn helped you?

Randy was able to the search on our behalf and found fixed term mortgage deal that we were happy with.

Have you seen the outcome you were hoping for?

Yes, it was great to find lower rate of interest on fixed rate mortgage.

What could they have done better?

I could not fault Randy, he was able to answer any of my concerns relating the mortgage.

Randy's reply

Thanks Sonia, I look forward to working with you again in the future.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was seeking for a professional advice to guide me in decision making regarding future financial plans as father and married man

How has Randy Randayn helped you?

To secure and life Insurance and Mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I believe my advice provided me with the best service in the market. All I will ask is for him to continue on the same path.

Randy's reply

Was a pleasure working with you Emmanuel. I hope you are enjoying your new home.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage

How has Randy Randayn helped you?

He went above & beyond to find a mortgage for me

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, he did a fantastic job

Randy's reply

Thank you for the review Oliver, I look forward to working with you again in future

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Buying a property

How has Randy Randayn helped you?

He met all my financial and personal needs

Have you seen the outcome you were hoping for?

Yes, he surpassed my outcome

What could they have done better?

Nothin. Service was exemplary

Randy's reply

Thanks Rachid, I look forward to helping you buy more properties

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

First time buyer

How has Randy Randayn helped you?

Always friendly, approachable and Easy to talk with about any concerns or questions. Gave lots of options around mortgages and always on hand to speak to regarding questions about individual properties and any potential issues. Understood personal circumstances and life goals to give clear advise not just for the now, but with how certain choices may play into other financial choices or activity down the line for the better!

Have you seen the outcome you were hoping for?

Looking for the right property but have a clear idea on my budget and options to suit me

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

My mortgage financial advisor got COVID -19. I was desperate to find a financial advisor

How has Randy Randayn helped you?

Mr. Randy Randayn helped me from the first day I contacted him and all the way through

Have you seen the outcome you were hoping for?

Yes, excellent

What could they have done better?

Its hard to say, at the moment. But honestly they both are excellent. I thought I was in real crisis, but Mr. Randy Randayn made it so smooth and excellent outcome

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

After having my daughter, I wanted to ensure she had a secure financial future should anything happen to her father or I.

How has Randy Randayn helped you?

Randy helped me to understand what protection would be best for my daughters wellbeing/security as the main priority. He recommended the most suitable insurance provider based on my needs and ensured all of my requests were fulfilled.

Have you seen the outcome you were hoping for?

Thankfully I’ve not had to use the insurance yet. However I feel confident, after speaking both with Randy and the Insurance provider, that I would have a stress free experience as and when I need to use it.

What could they have done better?

There is genuinely nothing Randy could have done better. I felt confident and informed the entire time. Randy took the time to answer any questions or concerns I had and to ensure he had all of my correct information. His attention to detail was faultless.

Randy's reply

Thank you Kayleigh, I am glad to hear you are happy with the product and service I provided.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I needed to buy a property from auction for investment purposes and didn't know how to go about it, plus how I was going to get the funds for it.H

How has Randy Randayn helped you?

He introduced me to different products including those I didn't know existed. Which helped me to make the right choice.

Have you seen the outcome you were hoping for?

Yes, I got the loan I needed, have purchased the property . A great start for my investment project.

What could they have done better?

I couldn't ask for me. He is very efficient. He took care of all the anxiety and stress associated with getting a mortgage. I will give him 10 out of 10.

Randy's reply

Thanks for your kind review. I look forward to working with you on future projects.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

To obtain life insurance and receive information on how much I could borrow as a first time buyer.

How has Randy Randayn helped you?

Found me a good deal on life insurance, kept me up to date via telephone of proceedings, took the hassle out of multiple searches for life insurance and mortgage lenders. Explained in depth what each service and the options available to me.

Have you seen the outcome you were hoping for?

Yes and in a good time frame.

What could they have done better?

Nothing at present.

Randy's reply

Thanks for the review Alice, you were a pleasure to deal with.