Reviewed for

Insurance and Protection ( 90 )

Mortgages ( 210 )

Pensions ( 2 )

Equity Release ( 5 )

Investments and Savings ( 2 )

Financial Planning ( 3 )

Financial Mentoring ( 1 )

Reviewers' assets

£200k - £500k ( 1 )

£100k - £200k ( 7 )

£50k - 100k ( 14 )

Up to £50k ( 85 )

Client reviews

First impression from a user who is not yet a client

January, 2024

Overall

Please provide a brief comment about your experience with Samuel

We initially went with another mortgage advisor, but had a nightmare experience. Finally moving to Whittlesea was the best thing that could have happened to us. Sam is extremely knowledgeable and has been flexible. I have shouted and ranted but Sam has treated us with understanding and respect throughout the process. We are hoping to move very soon, and can't thank Sam enough for restoring our faith in Mortgage Advisors. lets hope we are successful, but if not it wont be down to Sam because he has been amazing.

Samuel's reply

Thanks Joe for sharing your experience so far, it is lovely to hear that even in tricky times we are able to provide satisfaction and confidence. We look forward to helping you achieve your homebuying goals soon!

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Taking out a mortgage.

Have you seen the outcome you were hoping for?

Yes.

How has Samuel Whittlesea helped you?

I cant recommend Whittlesea mortgages enough! I had a fantastic experience working with Sam. He is incredibly knowledgable in this field of work, have quick responses, always on hand to support with any questions or queries you have and made the entire process smooth and stress-free. He was truly dedicated to our case and treated us with such care and attention finding the best deals which we got on our mortgage. Thank you so much Sam.

What could they have done better?

Nothing A1 service. Thank you.

Samuel's reply

Thank you Kirsty, that's such a fantastic review! It's wonderful to hear back about your experience and I'm pleased to know that you are so satisfied with the help we've provided with your home purchase mortgage. On behalf of our team at Whittlesea Mortgages I thank you very much for taking the time to provide us with a review :)

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying a house we already lived in, from a family member with gifted equity which made things a little tricky.

Have you seen the outcome you were hoping for?

Yes

How has Samuel Whittlesea helped you?

Advised us and found us a mortgage that worked with our terms.

What could they have done better?

Nothing

Samuel's reply

Thanks Chris! It always great to hear feedback and I'm glad that you are pleased with the service and mortgage provided. I wish you much happiness in your home.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Northamptonshire

What were the circumstances that caused you to initially look for an adviser?

Moving house and needd new mortgage

Have you seen the outcome you were hoping for?

Yes

How has Samuel Whittlesea helped you?

Advised on multiple different products for our cirumstances

What could they have done better?

Nothing

Samuel's reply

Thanks Sam! It's been great to help you again and we hope that you are very happy in your new home.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I needed a mortgage advise with a partner who's credit rating was a tad poor at the time . Samuel filled me with confidence that he could help .

Have you seen the outcome you were hoping for?

Absolutely, we are in our new home and we have Sam to thank for this .

How has Samuel Whittlesea helped you?

Insurances, mortgages, financial advice , and general queries .

What could they have done better?

Nothing!

Samuel's reply

Thanks Claire, it's great to hear you're happy! It's been a pleasure to help you.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Needed to get a fixed rate mortgage with Scottish Widows

Have you seen the outcome you were hoping for?

Yes

How has Samuel Whittlesea helped you?

He was able to process the mortgage and was attentive and timely in executing it.

What could they have done better?

Nothing that I could recall

Samuel's reply

Hi James, thank you for your review. We're happy to know that you are satisfied with our service! Thank you for choosing us for your mortgage needs, we look forward to helping you again in the future.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Samuel helped me secure a mortgage in 2018 and approached me in 2023 ahead of the fixed-term ending.

Have you seen the outcome you were hoping for?

Absolutely.

How has Samuel Whittlesea helped you?

He took the worry out of re-mortgaging during a very uncertain time. I was able to release equity, very the terms and secure an affordable mortgage with an alternative lender.

What could they have done better?

Nothing.

Samuel's reply

Thank you Lee for your review and thanks for continuing to use our services for your mortgage needs. I look forward to seeing you again in the future :)

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Myself and my partner wanted to buy our first property. We wanted to save us the time and stress in dealing with everything that was involved in the mortgage process. We decided to go with Sam as he's one of the best mortgage advisors out there.

Have you seen the outcome you were hoping for?

Yes

How has Samuel Whittlesea helped you?

Samuel has been very professional from the start to finish.Listened carefully to our requirements and then spent time to consider the options available, before getting back to us with an appropriate mortgage proposal. We've had very helpful service. It was a pleasure dealing with him, making us feel at peace always keeping us informed and making this process seem stress free and quick. Emailed us with all the information, including monthly fees , costs so we could make a decision based on that.

What could they have done better?

Nothing, everything went smoothly and best as it could be

Samuel's reply

That's a lovely review Gratiela, thank you very much! It's been great to help secure your mortgage funds for your first home purchase and I'm pleased to know you've been impressed with our service. Many thanks for taking the time to provide a review, it is much appreciated.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We were trying to buy a house

Have you seen the outcome you were hoping for?

Yes definitely!

How has Samuel Whittlesea helped you?

He has found the best option for us as a family trying to secure a mortgage, talked us through everything very clearly and is always very quick to respond and help if we’re unclear on something

What could they have done better?

Nothing everything was great !

Samuel's reply

It's lovely to hear you are happy with every aspect of our service Simona! We know it's tricky being a First-Time Buyer and navigating the wold of mortgages and home buying. It's been a pleasure to help you and we look forward to seeing you again soon :)

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Buying a house

Have you seen the outcome you were hoping for?

Yes

How has Samuel Whittlesea helped you?

Strongly helped

Samuel's reply

Thank you Eugeniu, it's great to hear that you are happy with your new mortgage and the service that has been provided to you as a First-Time Buyer. The team at Whittlesea Mortgages remain available to you throughout your purchase process and future remortgages. The next step is to discuss your personal insurances, to ensure you are properly protected against unforeseen financial events. I look forward to speaking with you again soon!

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I needed a remortgage

Have you seen the outcome you were hoping for?

Yes, I got all I hoped for

How has Samuel Whittlesea helped you?

He found the best deal available for remortgage

What could they have done better?

nothing, all good

Samuel's reply

Thanks Ernie, it's lovely to know you are happy with your remortgage! It's been a pleasure to help you again and we look forward to the next time! :)

First impression from a user who is not yet a client

December, 2023

Overall

Please provide a brief comment about your experience with Samuel

I contacted Samual about a product I had already started an application for. Rather than sell me a product that he could arrange he confirmed that my plans were a good idea and endorsed it with some research too. He did not need to take the time to do that but he did and for me that means a lot. I don’t like hard sells and i will certainly use his services in future.

Samuel's reply

Thank you Darren for your kind review, it is always great to hear that people love what we do. On this occasion you were already onto a winner with your mortgage and I was happy to confirm that. Thanks again for your review and recognising our focus on putting client benefit first, rather than profit. Nest wishes, Sam

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Buying our first home

Have you seen the outcome you were hoping for?

Definitely

How has Samuel Whittlesea helped you?

Michaela Edney

What could they have done better?

Everything was done perfectly

Samuel's reply

Thank you Jess for your generous review, we love to hear that you're happy with the service we've provided! We know that as a First Time Buyer it can seem quite scary and hope that we've made your homebuying journey and securing your mortgage as easy as can be. We'll now guide you through your insurance options and look forward to continuing to support you in the future. Thanks again, we do love to get a pat on the back! :)

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We were buying a house, let down by the previous mortgage advisor/broker. Advised to go to Whittlesea mortgages and they were absolutely brilliant. Very helpful, efficient and professional.

Have you seen the outcome you were hoping for?

Absolutely have been offered a brilliant mortgage offer.

How has Samuel Whittlesea helped you?

We have received a brilliant mortgage offer with the help of Sam, Michaela and Charlotte. They communicated with us every step of the way, sat down with us and gave us their undivided attention. Got us the best deal for our circumstances, we would highly recommend them.

What could they have done better?

Nothing, they were superb.

Samuel's reply

That's a wonderful five-star review, many thanks Cora! It's always lovely to hear how happy our clients are with the service and advice we provide on mortgages and insurance. We're here for you throughout the rest of your home purchase and at any time in the future, please do keep in touch :)

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I hear about him is a prefesional adviser ?

Have you seen the outcome you were hoping for?

Yes

How has Samuel Whittlesea helped you?

Yes, (Michaela)

What could they have done better?

Everithing , very good staff help full and respect full

Samuel's reply

We're very pleased to know you're happy with our mortgage advice service Erjon, helping you through the journey of being a first-time buyer. We look forward to helping you again in the future!

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

buying a house in Bridgwater

Have you seen the outcome you were hoping for?

I have a mortgage provided by Nationwide Building Society

How has Samuel Whittlesea helped you?

by finding a suitable mortgage

What could they have done better?

no comment - when available meetings were good.

Samuel's reply

Hi Stephen, many thanks for your review on the remortgage service we provided. It's lovely to hear that you are pleased with the outcome and customer experience and we look forward to helping you again in the future.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I have had an associate whom has assisted me with financial advise in the past, however, was unable to help in this instance & recommended we make contact with Samuel as an alternative.

Have you seen the outcome you were hoping for?

Yes

How has Samuel Whittlesea helped you?

Porting of existing mortgage & setting up a new deal.

Samuel's reply

Thank you Keith for your 5/5 review, feedback is always welcome and it's wonderful to hear that you are happy with the service provided. We look forward to speaking with you again in the future.

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We were looking to purchase our first property so needed mortgage advice.

Have you seen the outcome you were hoping for?

Yes, we have just moved into our first home!

How has Samuel Whittlesea helped you?

My partner and I chose to get some advice on our first mortgage from Whittlesea Mortgages as they had good reviews online. We were contacted by Michaela who has been nothing but wonderful throughout the whole process. To start with she is very flexible with her time. Our first meeting was later on one evening which we really appreciated, as it let us work around our schedule. Immediately Michaela expressed an interest in our case, which filled us with confidence as it's nice to have someone who actually cares about you. Michaela provided us with frequent updates throughout her research and the mortgage application, and answered any questions promptly. Once we had found a property and began the conveyancing process Michaela would even call our solicitors for updates on our behalf. This was completely unprompted and a very nice service, again showing that she cared about us. Since we were first time buyers we had many questions about all aspects of the process which Michaela was happy to help us with. It was nice to have someone hold our hand throughout the process! Overall, I would recommend Whittlesea Mortgages and Michaela, and will definitely be coming back if we need any more advice!

Samuel's reply

Thank you Niall for your great review, we're so pleased to know that you're happy with the service provide for your mortgage and home purchase. We look forward to helping you again in the future!

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Looking to remortgage

Have you seen the outcome you were hoping for?

Yes

How has Samuel Whittlesea helped you?

Very efficient and friendly effective advice.

What could they have done better?

I believe they've done all the best they could've already

Samuel's reply

It's lovely to hear you are happy Hugo, we are very proud of the high quality service and mortgage advice we provide and hearing that you've enjoyed a great experience is wonderful. Thank you for your review and custom, it has been a pleasure to help and we hope we can do so again for you in the future.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Need a mortgage

Have you seen the outcome you were hoping for?

Yes

How has Samuel Whittlesea helped you?

Advice and deal to mortgage company

Samuel's reply

Thank you Chris! It's great to hear that you're happy with the process and outcome achieved for your Limited Company Buy to Let purchase mortgage, as we strive to ensure that all of our clients an excellent experience. It has been a pleasure to help and we look forward to speaking with you again in the future.

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We are I the process of purchasing a new home

Have you seen the outcome you were hoping for?

Yes we have been offered a mortgage

How has Samuel Whittlesea helped you?

Michaela at samuel whittlesea listened to what we wanted, what we needed, our current circumstances, was able to support and advise what the best mortgage rates were for us. Was able to explain all aspects and support us to make a decision. Michaela was able to apply on our behalf and take the hassle out of the process. Communication was excellent and we were kept up to date regularly. We have been having regular check ins whilst waiting to finalise.

What could they have done better?

Nothing really happy

Samuel's reply

It's great to have helped you again Jo, many thanks for your generous review!

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Moving from a rented property with a complicated situation.

Have you seen the outcome you were hoping for?

Yes

How has Samuel Whittlesea helped you?

We were delighted with the service Alex provided, we were complicated customers and he did a wonderful job in securing us a mortgage. Thank you!

What could they have done better?

Nothing

Samuel's reply

Hi Karen. thanks for your lovely 5* review for the mortgage advice and service we've provided. We look forwards to helping you with your enquiry regarding Life Insurance, Critical Illness Cover and Income Protection. Thanks again!

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We were relocating and wanted to keep our house as a let to buy

Have you seen the outcome you were hoping for?

Yes

How has Samuel Whittlesea helped you?

Michaela has been fantastic and been at the end of the phone every time we've needed her.

What could they have done better?

Nothing in particular

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

First time buyers - Mortgage

Have you seen the outcome you were hoping for?

Yes

How has Samuel Whittlesea helped you?

We are so happy with the mortgage deal and extremely happy with their service! Big thanks again Whittlesea

What could they have done better?

Nothing, all services were fantastic

Samuel's reply

Thank you Hayley for your review, it is great to hear that you've been impressed with our service and the mortgage arranged. Happy Easter!

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Remortgage due in the next few months.

Have you seen the outcome you were hoping for?

Absolutely!

How has Samuel Whittlesea helped you?

Helped to secure us a great mortgage rate.

What could they have done better?

Not really sure! :)

Samuel's reply

Thanks Hannah for your lovely review, it is a pleasure to have helped you secure a great product for your remortgage.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Looking to buy a property with a mortgage.

Have you seen the outcome you were hoping for?

Yes.

How has Samuel Whittlesea helped you?

Finding the right mortgage/solicitor/insurance.

What could they have done better?

Nothing.

Samuel's reply

Thank you Tamas for your generous review, it has been a pleasure to help you with your mortgage and other needs so far and we look forward to supporting you throughout your home buying journey and beyond.

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

With help in a remortgage to pay off another mortgage

Have you seen the outcome you were hoping for?

Yes.

How has Samuel Whittlesea helped you?

This is the 3rd time we have used Sam to help us with our mortgage. As usual we received very prompt professional, unbiased advice. Great communication from Sam and his team, and was always available for help and guidance in filling out forms, or understanding the process. Highly recommend Whittlesea Mortgages

What could they have done better?

N/A

Samuel's reply

Thank you Andy for your great review, it's always lovely to be of help and your continued custom is much appreciated!

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Moving house

Have you seen the outcome you were hoping for?

Yes

How has Samuel Whittlesea helped you?

Found us a new mortgage for a new house we are purchasing

What could they have done better?

Nothing, brilliant service all round

Samuel's reply

Hi Sam, thank you so much for taking the time to provide a review! It is great to hear that you are happy with the service yet again, it is always a pleasure to help you!

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Remortgage

Have you seen the outcome you were hoping for?

Yes

How has Samuel Whittlesea helped you?

Found us a great new mortgage within our budget.

What could they have done better?

N/A

Samuel's reply

Thank you Rosie for your generous review, it is lovely to hear that you were again impressed by our service and we look forward to helping you again in the future.

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Moving home/mortgage renewal

Have you seen the outcome you were hoping for?

Yes

How has Samuel Whittlesea helped you?

Samuel initially found us or initial mortgage when moving house and now a remortgage

What could they have done better?

N/A

Samuel's reply

Thank you Laura for your review, it has been a pleasure to help you again and I'm glad you are happy with everything!

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Getting a mortgage

How has Samuel Whittlesea helped you?

Organised a suitable mortgage

Have you seen the outcome you were hoping for?

Yes, good rate mortgage was agreed

What could they have done better?

Nothing

Samuel's reply

Hi Sue, it's great to hear how happy you are with our service and the mortgage secured for you. We wish you much happiness in your new home!

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I was looking for a competetive remortgage and was not satisfied with what my current provider could offer.

How has Samuel Whittlesea helped you?

After an initial consultation with Sam I felt confident that he could help. Both Sam and his colleague Michaela were professional and helpful throughout keeping me updated and answering any queries quickly, culminating in an offer which I have now accepted.

Have you seen the outcome you were hoping for?

Yes I have.

What could they have done better?

Nothing at all.

Samuel's reply

Thanks Nigel, it's lovely to hear that you are happy with your remortgage experience!

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Buying a property

How has Samuel Whittlesea helped you?

Provided me with advice and options available to me and help locate best mortgage offer available to me and my financial situation

Have you seen the outcome you were hoping for?

Yes. The process was quick and efficient and had a mortgage offer accepted which fit to my needs

What could they have done better?

Nothing

Samuel's reply

Thank you for your review Kim, it's lovely to know that you are happy!

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We needed advice on a buy to let mortgage

How has Samuel Whittlesea helped you?

Sam and Michaela helped us through the process of finding and applying for the best mortgage for the buy to let property

Have you seen the outcome you were hoping for?

Yes the outcome was exactly what we wanted

What could they have done better?

Nothing better! They made the process so easy for us, helped at every stage and were always there when needed.

Samuel's reply

Thanks Naomi, it's been a pleasure to help you with your mortgages and we very much look forward to continuing that with you as your plans develop further. We're here when you need us!

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We were looking to move home to a bigger property.

How has Samuel Whittlesea helped you?

Sam helped to secure us a mortgage to enable us to purchase our second home.

Have you seen the outcome you were hoping for?

Absolutely

Samuel's reply

Thank you Katie for your great review, we're proud that you are so happy with the service provided and the outcome achieved!

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

I was looking for a mortgage advisor

How has Samuel Whittlesea helped you?

Yes

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Sam was brilliant he did an amazing job and I don’t think he could have done any better

Samuel's reply

Thank you Irina for another fantastic review, it has been lovely to help you finance your home!

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I was looking for someone to make a remortgage

How has Samuel Whittlesea helped you?

Help a lot with remortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Sam and michaela did a good job

Samuel's reply

Thank you Anne for you review, it is very much appreciated and we are happy to hear that you are please with your remortgage and service provided.

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

First time mortgage applicant wanting professional advice

How has Samuel Whittlesea helped you?

As first time buyers we needed a lot of help and guidance, which Sam and Michaela were more than happy to provide. Getting a mortgage was very daunting for us, but their knowledge and patience with us was so reassuring. They were supportive and friendly and showed us options that without them, we wouldn't even know that we had. The service was highly professional, they kept us updated throughout and went out of their way to accommodate us when we changed something on them at the last minute! They took what would have been a very stressful situation and made it so easy for us

Have you seen the outcome you were hoping for?

Yes, Whittlesea were able to secure us the best mortgage possible for our circumstances.

What could they have done better?

There isn't anything they could have done better. They provided an excellent service

Samuel's reply

Thank you Hayley for your amazing review, we are so very pleased that you are so impressed with the service we've provided and the outcome achieved. It is great to hear such lovely feedback!

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

First time buyer looking for help and advice on getting a mortgage.

How has Samuel Whittlesea helped you?

As a first time buyer not knowing what my options are, helped me to understand the whole process, the pros and cons of various choices and helped me feel supported at every step.

Have you seen the outcome you were hoping for?

Yes I obtained a great mortgage offer and am very pleased.

What could they have done better?

Nothing, first class service!

Samuel's reply

That is a lovely review Corina, thank you so much! It is great to hear how happy you are and we look forward to helping you again in the future.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

We wanted to remortgage and get a fixed rate

How has Samuel Whittlesea helped you?

Sam sourced us a great fixed rate remortgage

Have you seen the outcome you were hoping for?

We are extremely happy with the outcome

What could they have done better?

Nothing, they provided a very professional and quick service

Samuel's reply

Hi Andrea, thank you for your remortgage review! It is great to hear that you are happy with the outcome and service provided. Thank you for your business, it is much appreciated.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I needed a fairly complex re-mortgage of a buy to let property carrying out following divorce

How has Samuel Whittlesea helped you?

I simply cannot recommend Whittlesea Mortgages highly enough. The team dealt with my complex Buy to Let re-mortgages with professionalism, speed and efficiency

Have you seen the outcome you were hoping for?

They succeeded in securing me a fantastic rate where other brokers had failed to deliver.

Samuel's reply

Thank you for your great review Cris, we're proud to hear that you are happy with the Buy to Let remortgage service we provided and look forward to helping again in the future.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I needed to renew my moorage

How has Samuel Whittlesea helped you?

I would highly recommend Sam, he explained how they worked, how they would support and guild me through out the process. They were very welcoming and no question was too silly. After discussing everything, Sam explained I would be better off looking at things myself as this would save me money and time. The advice he gave me was to the highest standard and wouldn't think twice at sending friends and family there. Thank you.

Have you seen the outcome you were hoping for?

yes

What could they have done better?

No not at all

Samuel's reply

Hi Sarah :) Thank you for your great review following your remortgage enquiry. In some circumstances the best out come is to stick with the current lender and go direct, as it was with you. We are happy to be honest about that and save you some money in the process! We very much look forward to speaking with you again in the future.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Buying our first home and wanting to make sure we get the best mortgage for us and the right insurances.

How has Samuel Whittlesea helped you?

Found us a great mortgage deal, helped us decide which solicitor to use and give us advice on insurances.

Have you seen the outcome you were hoping for?

We would highly recommend Whittlesea mortgages. Sam and Michaela have been so helpful and made buying our first home so much easier. They've helped us through every step of the process including sorting out solicitors and insurances. We're really happy with the mortgage deal they found for us and can't recommend Whittlesea Mortgages enough!

What could they have done better?

Nothing!

Samuel's reply

Great review Liv, thank you! We know that buying your first home can be daunting and it's great to know that the range of support we provide has been appreciated, it's a passion for us :)

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

remortgaging property

How has Samuel Whittlesea helped you?

Sam is fantastic to deal with, really friendly, transparent with the options available and always responsive. We have used Sam twice now (once in purchasing our property and again to re-mortgage), we will not hesitate to use him again in the future.

Have you seen the outcome you were hoping for?

yes, absolutely! Sam approached us and reminded us that our mortgage would run out later in the year (something we where completely oblivious to) - had he not done that, we would no doubt have been hit by the rate increases - he has saved us money and stress!

What could they have done better?

Nothing!

Samuel's reply

We're so pleased to have been able to proactively save you money Sam, as well as taking away the stress. It has been lovely to help you again and look forward to many more years as your adviser!

Review from verified client

June, 2022

Overall

Service

Advice

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

First time buyer, looking for help securing a mortgage.

How has Samuel Whittlesea helped you?

Helped me find what information I had to provide and found the best product for me as well as communicating with the lender in my place.

Have you seen the outcome you were hoping for?

Yes.

Samuel's reply

Thanks you for your 5/5 review Callum, it is much appreciated and we look forward to seeing you move into your first home soon!

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I have been wanting to look into Property Investment. Sam, advised me how to start and how to build a portfolio over time. My husband and I have sold a commercial property so we want some monthly income.

How has Samuel Whittlesea helped you?

He calculated which mortgage was best for me and I was successful with my mortgage application.

Have you seen the outcome you were hoping for?

Yes, very pleased.

What could they have done better?

Nothing. Everything was processed very quickly.

Samuel's reply

Thank you Kim for your review, it is much appreciated and great to know that you are happy with the advice provided, as well our processing. You've now got a great Buy to Let mortgage to start your portfolio off well. We look forward to helping you again in the future.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

With a few to invest in a buy to let property.

How has Samuel Whittlesea helped you?

Sam and Michaela both helped point us in the right direction with regards to the type of property, the things to look out for and personal experience. This led to us being comfortable and happy to proceed with all services that Sam offers. Sam managed to secure a very good rate for us and has allowed us to purchase our first Buy to Let. Michaela has helped all the other processes that go with buying a house and nothing has been to much trouble.

Have you seen the outcome you were hoping for?

Yes, we have got everything we wanted and more. I couldn’t recommend these guys any more. I look forward to work with them again in the future.

What could they have done better?

Nothing!

Samuel's reply

Thank you Tom for your great review. We're happy to know that you've enjoyed financing your first Buy to Let with us and are impressed with the service we provide. We look forward to continuing that with you as you build your portfolio!

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Northamptonshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Samuel Whittlesea helped you?

Yes

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Samuel's reply

Thank you Louise, we love a 5/5 review and are pleased to have helped you with your mortgage again.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Samuel Whittlesea helped you?

find the best option for my remortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

everything I needed he already did very happy

Samuel's reply

Thank you Anne for your review, it is lovely to hear you are happy with your remortgage! We look forward to helping you again in the future.

First impression from a user who is not yet a client

May, 2022

Overall

Please provide a brief comment about your experience with Samuel

Very professional and fulsome assistance. Took the time to patiently explain and clearly outline options. Extremely knowledgeable and also personable service. I will certainly return to Sam when I am in need of further help. Highly recommended.

Samuel's reply

Thanks for your review Teddy, I'm glad you found it helpful and I look forward to speaking with you again in due course.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Moving home

How has Samuel Whittlesea helped you?

Sam and Michaela are really good at what they do as soon as we were beginning to look at houses I got hold of Sam and everything we needed was done by the time we got to putting an offer in. They are really good at communicating throughout the whole process which made it so much easier for us knowing that the mortgage sides of things was sorted. I’ve used Whittlesea Mortgages for both my house moves and couldn’t recommend them enough.

Have you seen the outcome you were hoping for?

Yes

Samuel's reply

Wonderful! Thank you for your review Liam and continued custom, it has been a pleasure to help you with your mortgages and insurance needs again. We wish you much happiness in your new home.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Moving house and wanted the best on offer across the market.

How has Samuel Whittlesea helped you?

He found us a mortgage which quoted us and allowed us to proceed and buy our dream property.

Have you seen the outcome you were hoping for?

Yes, fantastic,

What could they have done better?

Nothing, Sam and Michaela were both brilliant, responded to my emails and calls and answered any questions promptly.

Samuel's reply

Thank you for your generosity Fay, that is such a great review and we're proud that you are so pleased! It is wonderful to know that we've been able to help you you've secure your dream home and protect your family too. Congratulations!

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

My wife and I were looking to buy a house and Whittlesea mortgages was recommended to me by a friend.

How has Samuel Whittlesea helped you?

He has assisted us in getting a mortgage, finding a solicitor, sorting out what type of survey we want and also in getting quotes for insurance.

Have you seen the outcome you were hoping for?

Yes, and more.

What could they have done better?

I can't honestly think of anything

Samuel's reply

Thanks you Chris for your wonderful review! It is lovely to know that you are happy. We look forward to speaking with your again soon.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Samuel Whittlesea helped you?

He's helped us choosing the best mortgage deal offered to us

Have you seen the outcome you were hoping for?

Yes

Samuel's reply

Thank you for your review Irina, it is very much appreciated! We look forward to helping you again in the future.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

House move / rental mortgage

How has Samuel Whittlesea helped you?

We’ve used Sam for over 5 years now for both our residential and rental mortgages. The service is professional and we can rely on him to get us a competitive rate and take care of all the paperwork. We will be using him in the future and easily recommend him to first time buyers and seasoned home owners.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Samuel's reply

Thank you Michelle for your feedback, it is always lovely to hear from happy clients and especially when we have all been on quite a journey together. I look forward to many more years helping you!

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

My partner and I wish to purchase a property together whilst also retaining our own existing properties for rent

How has Samuel Whittlesea helped you?

Sam advised and arranged how to manage the finances for our portfolio

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I can’t think of anything we were guided every step of the way

Samuel's reply

Thank you Hannah for your review, I am glad we were able to help you with your Let to Buy and onwards purchase mortgages!

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Remortgaging

How has Samuel Whittlesea helped you?

We used Sam before when we purchased our first house, and went back to Sam to remortgage after our fixed deal ended. Sam went through all of the options available to us and found us a great deal. Michaela kept us updated throughout the whole remortgage process. We are very pleased with the outcome and will be using Whittlesea Mortgages again the next time we need advice.

Have you seen the outcome you were hoping for?

Yes

Samuel's reply

Thank you Matt for your lovely review. We are glad you are pleased with the remortgage service provided and look forward to being of further help to you in future.

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I wanted a mortgage

How has Samuel Whittlesea helped you?

By giving me excellent advice, finding the perfect mortgage for me and most of all making the whole process as simple and straightforward as this enormously complicated process can be.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing Sam is an absolute star!

Samuel's reply

Thank you very much Mark for your kind words, it has been a pleasure to help you secure your new home and lovely to hear that you are are impressed with the service provided. I look forward to helping you again in the future and wish you and family much happiness.

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

House move

How has Samuel Whittlesea helped you?

Insurances in place and mortgage secured. Sam is a true professional. He takes time to thoroughly understand your needs and knows the mortgage market inside out. But the real difference is that he cares and will go to great lengths to find the perfect solution. He is thorough, efficient, fast and delivers it all with a smile. I'd recommend Whittlesea Mortgages widely.

Have you seen the outcome you were hoping for?

Definitely

Samuel's reply

Huge thanks for your review, that is lovely to read! We're glad you are so pleased with the service and that we've been able to help secure the best outcome for your needs (Let to Buy mortgage, onwards residential purchase mortgage and personal insurances). We look forward to helping you again in future.

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Remortgage & loan consolidation

How has Samuel Whittlesea helped you?

From start to finish, good communication via email and phone tailored to our questions, requirements and needs.

Have you seen the outcome you were hoping for?

Yes, very pleased.

Samuel's reply

Hi Kit, thank you very much for your review! It is great to know that you are very pleased with the outcome and the service received. We look forward to helping you again in the future.

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I was looking for a mortgage, and had not been in the UK for fives years so had a short credit history.

How has Samuel Whittlesea helped you?

Sam and Michaela did a fantastic job. They are very responsive, professional and friendly and they turned what could otherwise have been a bit if a sweat into a breeze. Having solid advice upfront about what was available and what steps to take also really helped. Can’t recommend enough!

Have you seen the outcome you were hoping for?

Yes.

Samuel's reply

Hi Rupert, many thanks for your kid review! It is lovely to hear how happy you were with the service we provide. We wish you much happiness in your new home!

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Looking for the best mortgage deal for our circumstances

How has Samuel Whittlesea helped you?

We cannot thank Whittlesea Mortgages enough for efforts in securing us a mortgage. Our house sale & purchase process wasn't a straight forward one and Whittlesea Mortgages worked hard to ensure we had the best mortgage possible. They went over and above with their services and were always on hand to answer any of our questions. I would highly recommend. They have a personal, professional and dedicated approach to their services. We will certainly be using them again in the further.

Have you seen the outcome you were hoping for?

Yes, better than we had hoped

Samuel's reply

Thank you Lisa for your review, we are pleased to know that you are happy with the service and outcome and very much look forward to helping you again in the future. We also hope you very much enjoy your new home! :)

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

The renew the mortgage product I had been with for 5 years

How has Samuel Whittlesea helped you?

Samuel does all the leg work and looks at the best options for me now, to get the best rate possible whilst taking my personal situation into account.

Have you seen the outcome you were hoping for?

Yes, 100%

What could they have done better?

Nothing, everything with quick, easy and simple which is helpful when working full time.

Samuel's reply

Thank you Charlotte for your review, it is much appreciated! It has been great to help you again with your mortgage needs.

First impression from a user who is not yet a client

January, 2022

Overall

Please provide a brief comment about your experience with Samuel

Sam has been really great right from the initial consultation. Very knowledgeable and professional with a personable approach to his recommendations. Both he and the team have made what can be a very daunting and time-consuming process feel really easy and supported.

Samuel's reply

Hello Christie, thank you so very much for your wonderful review! It is lovely to hear that your first impression was so good. We look forward to being of further help.

First impression from a user who is not yet a client

January, 2022

Overall

Please provide a brief comment about your experience with Samuel

Exceptionally knowledgable, friendly and professional. Given the circumstances we’ve discussed, I can say it’s well worth the money when you take in account what you’re going to save between mortgage providers, solicitors and various other fees. Excellent tailored service to meet your needs. Fully recommend!

Samuel's reply

Thank you Aaron for your review, that is very much appreciated!

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We are moving house and needed advise about our mortgage

How has Samuel Whittlesea helped you?

Samual found us a new mortgage for our new property

Have you seen the outcome you were hoping for?

Yes!

Samuel's reply

Thank you for your review Hannah, it has been a pleasure to help you again

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We wanted to purchase a new house

How has Samuel Whittlesea helped you?

He went above and beyond in helping us get our mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing they were all amazing we are very happy to have found sam and his team

Samuel's reply

Thank you Leanne for your review, it is wonderful to hear how happy you are with the service provided. We look forward to helping you again in the future :)

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Set up a buy to let mortage

How has Samuel Whittlesea helped you?

Set the mortage up stress free

Have you seen the outcome you were hoping for?

Yes

Samuel's reply

Thanks for your review Matthew, it is a pleasure to have been able to help again with your mortgages.

Review from verified client

November, 2021

Overall