Paul Waterfall

What were the circumstances that caused you to initially look for an adviser?

We needed a professional expert on the mortgage market to help us with our house purchase.

How has Paul Waterfall helped you?

WR Ethical could not have been more helpful in our rather complex path to sorting out a mortgage. They were invariably prompt and efficient in dealing with our many queries, and Paul Waterfall proved very pleasant to deal with as well as highly expert. We can recommend him and the company very highly.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

First time home buyer - Used Paul as our mortgage broker

How has Paul Waterfall helped you?

As a first time buyer Paul was an excellent mortgage broker for us, and managed our slightly complex circumstances well. Walked us through our options in detail, gave us time to think and didn't rush us into any commitments. I'd very much look forward to using WR ethical again in the future.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

My husband and I were planning to buy our first home together and since it was our first time buying a house, we believed it best to seek the help of a mortgage adviser.

How has Paul Waterfall helped you?

WR Ethical was suggested to us by a friend who had a great experience with the team. Our mortgage advisor Paul Waterfall and his colleague Ashleigh were extremely approachable, responsive, reliable and supportive during the process of our mortgage application. With their hard work and help, we were able to get our application through smoothly and fast. All our queries and doubts were resolved by the team without delay which kept us comfortable and enhanced our confidence with the team. Paul is very efficient and understanding. We highly recommend WR Ethical. Great and honest service!

Have you seen the outcome you were hoping for?

Yes, absolutely.

What could they have done better?

Nothing I would suggest as a change as the team worked very well for us. Paul was extremely helpful and went above and beyond to make himself available to answer our concerns and queries. The team did very well.

What were the circumstances that caused you to initially look for an adviser?

we were having some issues with our bank.

How has Paul Waterfall helped you?

We want to express my heartfelt thanks to Paul for his exceptional service as our mortgage advisor. From start to finish, he was incredibly knowledgeable, patient, and supportive. He took the time to explain every step of the process and ensured we found the best mortgage solution for our needs. We couldn't have asked for better guidance during such an important decision. Highly recommend Paul to anyone seeking mortgage advice!

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

moving home

How has Paul Waterfall helped you?

Paul and his team delivered a fantastic service thank you. There was clear communication from WR Ethical from the start and throughout the process and great outcome with a mortgage offer.

Have you seen the outcome you were hoping for?

yes absolutely

What could they have done better?

nothing