Reviewed for

Insurance and Protection ( 15 )

Mortgages ( 29 )

Reviewers' assets

£200k - £500k ( 1 )

Up to £50k ( 14 )

Client reviews

Review from verified client

May, 2024

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

I was looking for a mortgage to move my current property to a buy-to-let

How has Kirsty Dudek helped you?

I recently had the pleasure of working with Kirsty to secure a mortgage for a property, and I must say, their service was nothing short of exceptional. From start to finish, they exhibited a level of knowledge and dedication that truly set them apart. One of the most impressive aspects of working with Kirsty at Lavender Mortgages was their unwavering commitment to finding solutions. Despite encountering obstacles along the way, they never gave up. When others said it couldn't be done, they explored alternative options, including the top slicing option, which ultimately made all the difference.

Have you seen the outcome you were hoping for?

I was particularly impressed by their willingness to go above and beyond to ensure success. On one occasion, they spent hours chasing a lender on the phone, determined to push through any barriers in the way. Their persistence paid off, and thanks to their efforts, we were able to secure the mortgage we needed.

What could they have done better?

They are just brilliant - nothing to advise

Kirsty's reply

Your detailed and kind review, Oladapo, is greatly appreciated. Thank you for taking the time to share your experience with us. We value your feedback immensely. Wishing you the very best, and remember, we're here whenever you need advice. We look forward to working with you again in the future.

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Mortgage application

How has Kirsty Dudek helped you?

Helped me through the mortgage process and beyond, taking all the stress out of it for me.

Have you seen the outcome you were hoping for?

Yes

Kirsty's reply

We sincerely appreciate your fantastic review, Alex. Your feedback means a lot to us, and we're thrilled that you're satisfied with our service. We hope you are very happy in your lovely new home and look forward to working with you again in the future.

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

We were looking for a one to one in person with an adviser. We met Kirsty and we found her warm, positive and extremely knowledgeable. Kirsty helped us through the whole process and made it a dream to go through.

How has Kirsty Dudek helped you?

Kirsty Dudek has helped us by being extremely conciencious, diligent and providing all information we needed and asked for. Kirsty was supportive and always positive and energetic in her work and manner.

Have you seen the outcome you were hoping for?

We have the outcome we wanted and without Kirsty, we would have struggled and fallen at the first hurdle ! We are extremely happy with Kirsty's performance and cannot sing her praises loud enough.

What could they have done better?

There is nothing more Kirsty could have done for us, Kirsty was always on the end of the phone to answer all my stupid questions and put our minds at ease all the way through the process. We found ourselves in expert hands and the whole process was made as easy as it could have been. We are truly thankful and extremely pleased with the way Kirsty handled our case.

Kirsty's reply

Thank you - We deeply appreciate your detailed and positive review. Your feedback is invaluable for prospective clients, and we're thrilled that you're satisfied with our service. Wishing you all the best in your lovely new home, and look forward to working with you again in the future.

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Kirsty Dudek helped you?

Thorough advice given to us in clearly explained terms.

Have you seen the outcome you were hoping for?

Yes Kirsty was brilliantly efficient we have our home and all our insurances needed.

Kirsty's reply

Thank you Becky for taking the time to leave us such a great review. We are really pleased you have been happy with our service and we look forward to working with you again in the future. We hope you are settling in well in your lovely new home!

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

First time buying a house

How has Kirsty Dudek helped you?

She was able to get me the best rate at the time, and assisted me in buying a house for the first time

Have you seen the outcome you were hoping for?

Yes

Kirsty's reply

Thank you Joel for taking the time to leave us such a great review. We are really grateful for your support and we look forward to working with you again in the future.

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Divorce forced sale of house and new mortgage

How has Kirsty Dudek helped you?

Mortgage, life insurance. I have 100% confidence in Kirsty’s advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

Kirsty's reply

Thank you Kate we really appreciate you taking the time to leave such a lovely review. We were really pleased to be able to help you with your new home owning journey and hope you are settling in well. We look forward to working with you again in the future.

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

My partner and I were looking to start the process of buying our first home together.

How has Kirsty Dudek helped you?

Kirsty helped us set up multiple insurances and gain our mortgage to purchase our first home. She has given us the knowledge also that came with each step of that process to make sure we both understood everything required.

Have you seen the outcome you were hoping for?

Yes, ultimately we are both first time homeowners thanks to Kirsty and her team.

What could they have done better?

I do not believe there is anything that could have been done better.

Kirsty's reply

Thank you Alexa, we really appreciate you taking the time to leave us such a great review. We wish you all the best in your lovely new home and look forward to working with you again in the future.

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Myself and boyfriend looking to buy our first home.

How has Kirsty Dudek helped you?

Kirsty was amazing from start to finish. Very helpful and professional and made sure she answered any questions we had very quickly. Kirsty made the experience of buying our first home so easy.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing!

Kirsty's reply

Thank you Chantelle, we are so glad you have been happy with our service and hope you are settling in well in your lovely new home. We look forward to working with you again in the future.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

Buying our first home.

How has Kirsty Dudek helped you?

Assisting us both with getting a mortgage and understanding the processes of buying a home. But more importantly she was there whenever we needed anything and had any questions about anything.

Have you seen the outcome you were hoping for?

100%

What could they have done better?

Absolutely nothing the whole team is perfect.

Kirsty's reply

Thank you George for taking the time to leave such a lovely review. We hope you are settling in well and look forward to working with you again in the future.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

We met Kirsty 10 years ago during the purchase of our first home together and ever since we never thought of using another broker. We moved 3 times since then and remortgaged few times, all through Kirsty.

How has Kirsty Dudek helped you?

One of our moves was very stressful but having Kirsty in our corner felt safe knowing that someone is truly on your side and is looking after your interests from the initial contact until the last moment of your journey.

Have you seen the outcome you were hoping for?

Kirsty is absolutely phenomenal in looking after her customers, with 100% commitment to provide you with the best option available for your personal circumstance.

What could they have done better?

There is absolutely nothing she can do better, as she has always been fantastic

Kirsty's reply

Thank you, Kristina, for your kind words and thoughtful review. We sincerely appreciate your positive feedback. Wow 10 years! ? its been an pleasure working with you both.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Mortgage inquiry and processing

How has Kirsty Dudek helped you?

With everything.. First time buyer and she helped us through the whole journey, if not for her advices, we would have been so lost in the process.

Have you seen the outcome you were hoping for?

Yes, now we have our dream house.

What could they have done better?

They’re absolutely amazing

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

We were looking to purchase a new property

How has Kirsty Dudek helped you?

She supported us all the way through the process of accepting a mortgage, she as gave advice when we came across a couple of trick situations

Have you seen the outcome you were hoping for?

yes

What could they have done better?

I'm very happy to say this, Kirsty done everything we asked from her and more

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Kirsty Dudek helped you?

Good advice from start to finish

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Looking to buy our very first family home

How has Kirsty Dudek helped you?

Kirsty was absolutely phenomenal! Throughout all the people I have dealt with whilst purchasing the house, she is 100% the stand out for me. The advice was superb, this was then matched with an incredible knowledge base and friendliness was the perfect combination. I felt extremely daunted when looking to buy our first home for my family, Kirsty immediately put me at ease throughout the entire process. I have already recommended her to numerous people, including my best friend, who has also now bought his first home with Kirsty’s help.

Have you seen the outcome you were hoping for?

Absolutely!

What could they have done better?

Absolutely nothing

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Kirsty was my mortgage broker and advised me on the process.

How has Kirsty Dudek helped you?

Kirsty helped me find a mortgage and complete my house purchase.

Have you seen the outcome you were hoping for?

I've bought a house thanks to the mortgage Kirsty helped me acquire.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

We initially used Kirsty to buy our first home, and have had to remortgage since. Our other friends had used Kirsty before and recommended her, they couldn’t praise her enough. We decided to go with Kirsty from their review. and we’re so glad we did

How has Kirsty Dudek helped you?

Kirsty helped us get our first mortgage and recently helped us remortgage when the % rates had gone up. We’ve been really stung, but Kirsty has done everything she can to find us the best deals and keep the % down for us. We have altered things where we can, and although our payments now aren’t ideal, they could have been much worse if Kirsty and her team weren’t on it.

Have you seen the outcome you were hoping for?

We’ve had the best outcome, from a not so great situation.

What could they have done better?

Nothing!

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

Getting a remortgage.

How has Kirsty Dudek helped you?

Always on hand, great advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

Was needing to get a mortgage sorted at a short notice!

How has Kirsty Dudek helped you?

She helped me every step of the way!

Have you seen the outcome you were hoping for?

Absolutely!

What could they have done better?

Everything was great!

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Was recommended by our Estate Agent

How has Kirsty Dudek helped you?

Helping us find the best rates for our mortgage and making our whole moving experience pleasurable

Have you seen the outcome you were hoping for?

Yes, the whole process was stress free and we were guided by Kirsty and her team through the whole process

What could they have done better?

N/A

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

Looking to buy my first house and was having issues finding a mortgage advisor and was recommended Lavender Mortgages by my friend who had recently used them

How has Kirsty Dudek helped you?

As above

Have you seen the outcome you were hoping for?

Yes, we got a decent mortgage deal and they were able to give advice through all thr process and keep us informed on what was happening.

What could they have done better?

Not sure they could have done anything better

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Arranging a remortgage

How has Kirsty Dudek helped you?

Guided us in the right direction to choose a deal that was right for us

Have you seen the outcome you were hoping for?

Yes

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

Moving house

Have you seen the outcome you were hoping for?

Yes

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Requiring mortgages for Buy-to-Let properties.

How has Kirsty Dudek helped you?

Kirsty has access to a range of mortgages and was able to suggest options which best suited my needs. These mortgages were successfully completed. Kirsty has also helped with re-mortgages over the years.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

...

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

I was buying a house and would like to find a mortgage

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Needing a mortgage

How has Kirsty Dudek helped you?

Kirsty found a great offer for me, communicated clearly and helpfully throughout and made a stressful process perfectly easy

Have you seen the outcome you were hoping for?

Better than I was hoping for - Kirsty and her team were amazing throughout

What could they have done better?

Nothing. No areas for improvement!

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

I was moving house and needed advice on a mortgage

How has Kirsty Dudek helped you?

Kirsty went above and beyond to help the whole process, starting at looking what mortgage I could afford, the whole mortgage process and chasing solicitors. Then found my life insurance as well. She was very professional and friendly and explained in detail everything

Have you seen the outcome you were hoping for?

Yeah I had a fantastic outcome

What could they have done better?

Nothing it was an excellent service

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Buying our 1st home

How has Kirsty Dudek helped you?

By always being passionate and caring getting is the best deal Always at the end of the phone

Have you seen the outcome you were hoping for?

Most definitely

What could they have done better?

They excelled in everything

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Our 5 year fixed term was coming to an end, and as a freelancer I was concerned about my ability to find a mortgage where the monthly payments were roughly the same as the previous 5 years.

Have you seen the outcome you were hoping for?

Yes, we found another deal with minimal increase for the next 5 years.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Buying a house and seeking house and life insurance.

Have you seen the outcome you were hoping for?

Yes