Joshua Smith

What were the circumstances that caused you to initially look for an adviser?

We were first time buyers at the very beginning of the house search. Josh was recommended to us by my brother and sister-in-law who worked with him when buying their first home.

How has Joshua Smith helped you?

Once we were introduced, we had an initial meeting with Josh where he answered all of our questions and walked us through the house buying/mortgage process. As first time buyers, we had lots of questions and worries and Josh put us completely at ease! He has been so accessible anytime we've had something to ask him. He made it super clear that there was no question too big or small for us to ask. He always provided information extremely fast and made us feel really secure and reassured throughout the entire process. He helped us with selecting our insurances in line with the purchase of our property. And gave great advise on any aspect of the house buying process that we needed.

Have you seen the outcome you were hoping for?

Yes, we obtained our mortgage, house and life insurance and are now in our new dream home!

What could they have done better?

Literally nothing! We couldn't have asked for someone better! He was very professional, friendly and supportive from start to finish! We will be recommending him to all of our friends and will definitely get back in touch for our next move!

What were the circumstances that caused you to initially look for an adviser?

I needed advice on a remortgage and a friend recommended Josh to me and he was absolutely incredible and I recommend him to anyone I speak to.

How has Joshua Smith helped you?

Josh continually provides extremely high levels of service, care, incredibly quick response times and great outcomes. First Class.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Help and advice with a mortgage for a house purchase

How has Joshua Smith helped you?

Joshua was extremely helpful in setting out the process for me, finding the best rates and keeping me updated at all times. He was very proactive in checking in and would take the time (even on evenings and weekends) to answer any questions I had. He has been very knowledgeable throughout the process and I always felt that I was in safe hands

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A the service was excellent

What were the circumstances that caused you to initially look for an adviser?

Remortgaging

How has Joshua Smith helped you?

Josh’s expertise around mortgage rates has been such a help. He’s been super helpful with my shared ownership mortgage as well as my mortgage when I staircased. Nothing has been too much trouble and he’s gone above and beyond to advocate for me with solicitors. I will continue to use and recommend Josh.

Have you seen the outcome you were hoping for?

More than my expectations - remortgaging and staircasing has been super stressful and Josh has always been available for advice and support.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We needed to renew our mortgage agreement, as well as secure life insurance in the context of an existing comorbidity.

How has Joshua Smith helped you?

Joshua was extremely helpful and professional throughout, helping us get the best deal we could and making the whole process very easy.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothinf