Reviewed for

Insurance and Protection ( 23 )

Mortgages ( 53 )

Reviewers' assets

£100k - £200k ( 3 )

£50k - 100k ( 1 )

Up to £50k ( 30 )

Client reviews

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Me and my wife were looking to purchase our first house.

How has Luke Spellman helped you?

I couldn't recommend Luke Spellman highly enough. His replies were always instant- he even answered a mortgage related question on his birthday. He always has time for his customers and he bends over backwards to give them the service they need. He got the work done crazy fast, he is polite, incredibly informative, and just a general pleasure to work with. He even offered to keep our mortgage interests rates down in years to come. Seriously, you need to 100% go with this guy. I will be directing everyone to him that needs the same kind of assistance that I did. His prices are very affordable too!

Have you seen the outcome you were hoping for?

Yes, my mortgage in principle was received a day after enquiring about it. And we now live in the house that he helped us get. He is great at what he does and he deserves a pay rise.

What could they have done better?

He literally replied to a long email of mine when he was out with his family on his birthday. He didn't need to do better!

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

Went to Luke for the second time to help secure a mortgage on a new property.

How has Luke Spellman helped you?

Luke is absolutely fantastic, he stays in touch throughout the process, consistently goes above and beyond to help you, makes you feel incredibly comfortable at all times, and has very reasonable prices. I would highly recommend Luke to anyone (and have done).

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

Luke's reply

Thanks very much for your kind review Chris. Thank you, Luke

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

Was interested to know how mine and my wife's remortgage situation was looking due to certain circumstances

How has Luke Spellman helped you?

Luke got in contact incredibly quickly and offered sound, reasonable and trustworthy advice in a clear, concise manner that left me feeling a lot more confident with our situation moving forward.

Have you seen the outcome you were hoping for?

Absolutely, we now have a clear pathway forward thanks to Luke's advice

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

I needed to secure a new rate for my mortgage - Luke was recommend to me and I am extremely grateful for his help.

How has Luke Spellman helped you?

He was knowledgeable and professional, and secured me a deal I presumed was out of my reach. Thanks for helping me hold my nerve Luke!!

Have you seen the outcome you were hoping for?

More than.

What could they have done better?

No

Luke's reply

Thanks very much for the review Ciara. Really pleased I was able to help. Thank you, Luke

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

We were looking to secure a first time buyer mortgage.

How has Luke Spellman helped you?

Luke has guided us though the process every step of the way. He talked us though our concerns regarding affordability and took the stress out of the entire process.

Have you seen the outcome you were hoping for?

Yes, we got a mortgage approved quickly and at a good rate.

What could they have done better?

Nothing - everything about the process was smooth, reliable and simple to understand.

Luke's reply

Thank you very much for your kind review and feedback Oliver. Many thanks, Luke

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I contacted Luke as we wanted a buy to let property. I did this after reading reviews from other clients.

How has Luke Spellman helped you?

I was very unsure about how the process worked but Luke kept things simple for me and answered and questions I had. He made the process less stressful and was someone I could go to if I had concerns. He was also great at keeping me updated throughout.

Have you seen the outcome you were hoping for?

Yes Luke helped us get a mortgage offer for the property. The process was smooth and quicker than I had expected. We decided to withdraw our offer on the property due to additional costs for work required, which we were not aware of. This would not stop me contacting Luke again if I see another property.

What could they have done better?

Cannot think of anything. Luke made the process so much easier.

Luke's reply

Thank you very much for the review Jagjit. Very much appreciated. Many thanks, Luke

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Buying house

How has Luke Spellman helped you?

Helped us find a good mortgage that fit our needs. Luke was very responsive and got back to us promptly. He clearly explained our options and next steps etc.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

First time buyer

How has Luke Spellman helped you?

As a first time buyer luke provided a excellent service that made the process stress free.  The contact hours that luke was available made things so much easier too. I would highley recommend to anyone.

Have you seen the outcome you were hoping for?

Yes couldn't have asked for a better outcome

What could they have done better?

Service was excellent

Luke's reply

Thanks very much Daniel. Kind regards, Luke

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

We wanted help securing our first mortgage. As I was on a PhD stipend we knew it would be difficult to find someone willing to lend to us.

How has Luke Spellman helped you?

He found us a mortgage and home/life insurance.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

He was quick to respond and available whenever we had questions. It's difficult to see what more he could have done.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Mortgages and associated Insurances

How has Luke Spellman helped you?

Over the past few years we have worked with Luke to move home, re-mortgage and to set up life insurance - we have found him to be exceptional to work with. He is incredibly responsive - takes time to explain options and issues and provide clear recommendations. He works at real speed, and things move along very smoothly and quickly - he takes a lot of the complication and time out of things

Have you seen the outcome you were hoping for?

absolutely

What could they have done better?

Nothing, he has been excellent to work with

Luke's reply

Thank you for your kind review Marek. Any further assistance required, please do let me know. Thank you, Luke

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

We were looking to buy our first home.

How has Luke Spellman helped you?

We worked with luke to buy our first home. With my partner not being of British nationality and with having some sort of credit issues Luke was with us all the way and recommended all things fairly and safely especially when covid 19 hit. Luke is extremely professional and was even to happy explain things more than once if we didn't understand. He then helped us to get perfect house and life insurance perfect for our needs within a financial budget.

Have you seen the outcome you were hoping for?

We bought our house with the hlep of Luke. So we're ecstatic.

What could they have done better?

Everything was perfect

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

To provide us with a mortgage where other mortgage specialists failed to do so

How has Luke Spellman helped you?

Found us a mortgage which was very quick

Have you seen the outcome you were hoping for?

Yes mortgage complete

What could they have done better?

Nothing everything was superb

Luke's reply

Thanks Alwynn, It was my pleasure, I look forward to helping you again soon. Many thanks, Luke

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Me and my partner were looking to buy our first property.

How has Luke Spellman helped you?

Luke gave us great, honest advice. He explained how the mortgage process worked and was available throughout with any questions that I had.

Have you seen the outcome you were hoping for?

Yes. We got our mortgage offer accepted.

What could they have done better?

Nothing. Luke was helpful and friendly. He is very knowledgeable and a fantastic advisor.

First impression from a user who is not yet a client

September, 2020

Overall

Please provide a brief comment about your experience with Luke

Luke with extremely helpful and answered all of our questions. It has given us a lot of confidence in the process and we will be in contact with Luke when we are ready to buy our first property.

Luke's reply

Thank you for your review Alex. Many thanks, Luke

First impression from a user who is not yet a client

May, 2020

Overall

Please provide a brief comment about your experience with Luke

Luke is a fantastic mortgage advisor,he is extremely helpful and knows his job, as a first time buyer I was a little anxious, but Luke made the process very easy for me! Luke took me through every step of my mortgage application clearly and with confidence, from start to completion there was no problems at all, If you want someone that knows what their doing, Luke has been available all day everyday to answer my questions, and has gone above and beyond to meet my mortgage needs and requirements, contact Luke,you will not be disappointed! Thank You for the excellent service, Im a very happy customer!!!!

First impression from a user who is not yet a client

May, 2020

Overall

Please provide a brief comment about your experience with Luke

Luke was extremely professional and very patient with me. He explained all my options in a way that I would understand and talked me through each one. I would 100% recommend Luke to anyone. Luke is very knowledgeable and you can tell he truly cares about his customers.

First impression from a user who is not yet a client

April, 2020

Overall

Please provide a brief comment about your experience with Luke

Luke responded very quickly to the e mail I sent. Always polite on the phone and clear about what information he needed in e mails.

First impression from a user who is not yet a client

February, 2020

Overall

Please provide a brief comment about your experience with Luke

Luke has been extremely helpful, knowledgeable & has always been available to take my questions be it via e-mail or phone calls. He has provided me with loads of advise which as a first time buyer it's invaluable. Thanks Luke, keep it up.

First impression from a user who is not yet a client

January, 2020

Overall

Please provide a brief comment about your experience with Luke

I used Luke to help me find a mortgage for a first time buyer. Luke was very informative and providing me with all the information I needed not just in reference to the mortgage. Nice and friendly guy who I would definitely use again in the future.

Luke's reply

Thanks very much Mitch

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I wanted a new fixed term for mortgage luke was very helpful and listened to what i had to say, would recommend luke in the future to a anyone looking for a mortgage

How has Luke Spellman helped you?

Luke was very helpful and listened to what i wanted

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Make my payments cheaper lol

Luke's reply

Hi Carol, thanks very much for your kind review. Thank you, Luke

First impression from a user who is not yet a client

December, 2019

Overall

Please provide a brief comment about your experience with Luke

Luke has been brilliant. Patiently answering numerous questions and keeping us informed every step of the way. Due to this attention to detail we also recommended Luke to my Sister-in-law.

First impression from a user who is not yet a client

November, 2019

Overall

Please provide a brief comment about your experience with Luke

super friendly and will defo use

First impression from a user who is not yet a client

October, 2019

Overall

Please provide a brief comment about your experience with Luke

Luke was very helpful, explaining everything simply and double checking I understood everything. I never felt any pressure to sign and his charges were explained fully.

First impression from a user who is not yet a client

October, 2019

Overall

Please provide a brief comment about your experience with Luke

Very helpful and friendly answered all my questions,would highly recommended luke to family and friends.

First impression from a user who is not yet a client

September, 2019

Overall

Please provide a brief comment about your experience with Luke

Luke set to task immediately when i forwarded my details . Within 1 hour i had a email with a mortgage that fitted my requirements .Luke was knowledgable,courteous & answered all my questions . I will definitely be using Luke in the future & would recommend Luke.

First impression from a user who is not yet a client

September, 2019

Overall

Please provide a brief comment about your experience with Luke

Very clear with responses to my questions and queries and advised accordingly.

Review from verified client

July, 2019

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

First time buyer Mortgage, with poor credit.

How has Luke Spellman helped you?

Luke found us a mortgage, when I didn't think it was possible!

Have you seen the outcome you were hoping for?

Yes

Luke's reply

Hi Jodie, Really pleased I was able to help :) Thank you for taking the time to write a review. Thank you, Luke

First impression from a user who is not yet a client

July, 2019

Overall

Please provide a brief comment about your experience with Luke

Luke has made the process of getting our first mortgage so much smoother than it would have been without his help. He offered assistance every step of the way and his work enabled us to get a mortgage application approved quickly with no issues at all. Always quick to respond to a query or question and always kept us up to date with the progress of our application. I cannot recommend Luke highly enough and will be using him again in the future.

Luke's reply

Thank you for your kind words Mark. Really pleased I've been able to help you and Jodie. I look forward to working with you again! Thank you, Luke

Review from verified client

July, 2019

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

We found Luke 'on the internet' and couldn't have been more delighted with the service he provided for us to help buy our home.

How has Luke Spellman helped you?

Luke provided advice and guidance on a mortgage and life insurance and basically did everything for us during our house purchase.

Have you seen the outcome you were hoping for?

Yes, absolutely. Though we had one house fall through, and our purchase took a longer time than we wanted due to the chain we were in, Luke was with us every step of the way. There was literally nothing that was too much trouble, he kept us up to date, came back to us immediately with all and any questions we asked, and went out of his way to offer truly excellent customer service.

What could they have done better?

Nothing at all - Luke was a star from the beginning right through to the day we moved in. Can't praise him enough and we highly recommend his services. He's a nice chap too!

Luke's reply

Thanks for your lovely words, Anne. I look forward to working with you in the future. Thank you, Luke

Review from verified client

July, 2019

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Luke Spellman helped you?

Good sound advice and willing to go the extra mile for me.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No

First impression from a user who is not yet a client

July, 2019

Overall

Please provide a brief comment about your experience with Luke

Mr spellman called when he said he would and succinct in answers

Luke's reply

Thank you for your review, it’s very much appreciated. I look forward to working with you in the future. Kind regards Luke

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

I was looking to change my mortgage from a residential to Buy to Let.

How has Luke Spellman helped you?

He understood what I wanted to do and came back with the best solution for me that fitted what I needed.

Have you seen the outcome you were hoping for?

yes- I am now in the process of completing my change of mortgage.

What could they have done better?

Literally nothing - super efficient, perfect advice for my circumstance

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

My friend at work used Luke as their financial adviser and said Luke was really helpful, so we contacted him and from the start it made sense to use his services as we would have found it difficult to make phone calls with the bank, attend appointments etc due to work. Luke communicated via email with us, came to our house in the evening and called when suitable for us.

How has Luke Spellman helped you?

Luke helped me and my partner remortgage my partners house so that we had a joint mortgage together. As myself and my partner had never applied for a mortgage before or even knew much about the process (my partners parents arranged his first mortgage for him). I was completely new to everything and Luke really helped me and my partner by answering any questions we had, he explained everything in detail that made sense to us and made the whole experience smooth and simple.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I honestly dont think Luke could have done anything better, I cant think of anything constructive as he was super helpful!

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Finding a buy to let mortgage in advance of moving abroad

How has Luke Spellman helped you?

Finding a suitable lender and finding a way through

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

Remortgage - fixed rate was coming to an end

How has Luke Spellman helped you?

found me cheaper deals on my Mortgage & Life Insurance

Have you seen the outcome you were hoping for?

Yes, always a pleasure using Lukes services.

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Purchasing my new home

How has Luke Spellman helped you?

Obtained the best mortgage for me and also arranged new life cover for me.

Have you seen the outcome you were hoping for?

Yes, got me a good rate and saved me money on my life insurance. He kept me up to date throughout and was always easy to get hold of.

What could they have done better?

Nothing

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

First time buyers

How has Luke Spellman helped you?

Luke was very helpful from start to finish. He was very understanding that we were first time buyers and didn't really know what we were doing... he was always available with information when we needed it and was very prompt in everything he did.

Have you seen the outcome you were hoping for?

We have now purchased our first home, with less than a 2 month turn around from the date we viewed to the date we picked up the keys. This was thanks to Luke as everything was done on our behalf.

First impression from a user who is not yet a client

April, 2019

Overall

Please provide a brief comment about your experience with Luke

Luke understood my situation immediately and was able to give me concise, impartial advice regarding mortgages that helped me to make a decision. Very impressed.

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Luke Spellman helped you?

Provided clear advice on mortgages

Have you seen the outcome you were hoping for?

Yes

First impression from a user who is not yet a client

February, 2019

Overall

Please provide a brief comment about your experience with Luke

He was able to answer all of my questions on the phone. If I have more then I will certainly contact him.

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Looking for 5% morguage

How has Luke Spellman helped you?

Looked for the best rates on the market. Helped sort my credit rating out giving some useful advice. Very approahable & professional throughout

Have you seen the outcome you were hoping for?

Yes helped me get an affordable rate

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Wanted to remortgage to raise equity to buy another property

How has Luke Spellman helped you?

He searched market for best deal on buy to rent mortgage then helped us get the mortgage for property we want to buy.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

He was very good patient explaining everything in simple terms. Send all information in a timely manner. Very professional- no complaints

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

End of Mortgage on House and changing BTL to residential Mortgage

How has Luke Spellman helped you?

Like was absolutely amazing! I work crazy hours so can’t spend much time on the phone but he sorted everything out for me via email.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Possibly could have asked if I was interested in other services as just seen he deals with pensions and possibly looking for pension advice.

First impression from a user who is not yet a client

November, 2018

Overall

Please provide a brief comment about your experience with Luke

Luke has provided excellent service throughout the our process of buying a house; from our initial contact to the mortgage offer. He has been really helpful and provided us with very clear information, answered all our questions in detail, has been very responsive, and ensured that the process will not be delayed.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Looking to remortgage.

How has Luke Spellman helped you?

Luke provided thorough advice & was always able to answer any questions quickly by email or phone. The whole process was so simple - superb customer service!

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing, Luke was fantastic.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

I looked for an adviser because a great opportunity to buy a property came up which was too good to miss.

How has Luke Spellman helped you?

Since the first point of contact made with Luke he made us feel so confident of buying the property. As we are first time buyers it is very daunting and not knowing what to expect isn't a very good feeling. Luke contacted me within an hour of emailing him on vouchedfor and the from the first phone call I knew i could trust him and were in good hands. Luke met us for the first time face to face and he was what we expected, very polite and honest. We gave him all documents her asked for on the first email and he didn't bother us for anything else until confirming the mortgage was complete with the lender. You hear people have such trouble when getting a mortgage and having to give so much paperwork, but we didn't need to give anything else and Luke was spot on with everything we needed! Lastly, Luke was always willing to answer any queries and was always very prompt with his responses. All I can is if you are a first time buyer (or need any assistance), please use Luke! If we could give 10 stars we would.

Have you seen the outcome you were hoping for?

YES! We have a mortgage!

What could they have done better?

Nothing. Not just saying this either, Luke was fantastic!

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

Buying my own property following divorce.

How has Luke Spellman helped you?

Luke found and applied for my mortgage which all went very smoothly.

Have you seen the outcome you were hoping for?

Yes, absolutely.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

Review of mortgage.

How has Luke Spellman helped you?

Cheaper mortgage and joint life cover.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

We both felt Luke could not have improved on anything

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Applying for a mortgage.

How has Luke Spellman helped you?

Advised on the appropriate mortgages. Advised with regards to cost, payments and other things to consider.

Have you seen the outcome you were hoping for?

Yes.

First impression from a user who is not yet a client

September, 2018

Overall

Please provide a brief comment about your experience with Luke

Luke listened to my needs and found a provider that suited my circumstances. I’ve asked Luke to give me some time to work things out my end, which he’s done.

First impression from a user who is not yet a client

August, 2018

Overall

Please provide a brief comment about your experience with Luke

So far brilliant Luke is trustworthy efficient and easy to talk to

First impression from a user who is not yet a client

August, 2018

Overall

Please provide a brief comment about your experience with Luke

Helpful, took his time and clear. Non-judgemental.

Review from verified client

August, 2018

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Advice and good remortgage deal.

How has Luke Spellman helped you?

Looked over financial situation and found a great deal for us.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

July, 2018

Overall

Advice

Value

Service

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Remortgage.

How has Luke Spellman helped you?

He remortgaged my home and was very helpful could phone and get in touch with him any time of the day and he would give his opinion and his advice.

Have you seen the outcome you were hoping for?

Yes we have seen the outcome we were hoping for and even more Luke is very knowledgeable about everything I have asked him and has got gave great advice.

What could they have done better?

Nothing

First impression from a user who is not yet a client

June, 2018

Overall

Please provide a brief comment about your experience with Luke

Luke responded within minutes of our mortgage enquiry that I put onto the website, he was polite. friendly and maintained his professionalism throughout the initial call. He responded with a mortgage offer within 24 hours of us speaking to him and explained the impact on us financially so as we could make a decision as to whether we could afford the new mortgage. I would definitely recommend Luke to other individuals looking for mortgage going forward. We will definitely be using him again!

First impression from a user who is not yet a client

May, 2018

Overall

Please provide a brief comment about your experience with Luke

Very professional, excellent service

Review from verified client

May, 2018

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

We looked online at mortgages and being first time buyer didn't really understand what we were doing.

How has Luke Spellman helped you?

Luke as been brilliant from the first phone call we had. He made us feel at ease and nothing as been to much trouble for this guy, even when we had questions after hours Luke was still there to guide us through the process from getting us a great mortgage deal and also helping sort life insurances and house insurance.

Have you seen the outcome you were hoping for?

Yes fantastic job done by Luke and I would advise anyone to use Luke we are pleased we did.

What could they have done better?

To me his service as been top class.

Review from verified client

May, 2018

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage.

How has Luke Spellman helped you?

Found us a mortgage that we are very happy with.He also found us our buildings insurance and life and critical illness insurance.

Have you seen the outcome you were hoping for?

Yes we are very happy with the outcome. Luke was always on hand to help us with any questions we had. He always got straight back to is and kept us fully informed all the way through.

Review from verified client

May, 2018

Overall

Advice

Service

Value

Based in Flintshire

What were the circumstances that caused you to initially look for an adviser?

Wanted too apply for mortgage with not very good credit.

How has Luke Spellman helped you?

Luke got me a mortgage no problem, he was brilliant from start too finish, he helped me in everyway and always there when needed.

Have you seen the outcome you were hoping for?

The outcome of my mortgage was very successful and was completed within 8 weeks.

What could they have done better?

Too be honest he could,nt have been any better he was perfect.

Review from verified client

April, 2018

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

i was looking for a re mortgage and went to few banks which they all declined. and Luke helped and never gave up until he found us a good deal.

How has Luke Spellman helped you?

Luke listened and helped us a lot. and got the mortgage with a good deal. can't thank him enough.

Have you seen the outcome you were hoping for?

Luke went through all the paperwork step by step. the stress I was having and know I feel there is light at the end of the tunnel thanks to Luke.

What could they have done better?

nothing he was professional from start to finish. no hidden cost. that's why I think it helps if you are straight with each other from the start.

First impression from a user who is not yet a client

April, 2018

Overall

Please provide a brief comment about your experience with Luke

Luke was well prepared before he visited me and my partner which meant the entire process was seamless. His efficiency meant he was able to answer all our questions and has resulted in us using Luke for our re-mortgage process. Thank you.

Luke's reply

Thanks very much for your kind words Lauren. Kind regards, Luke

First impression from a user who is not yet a client

March, 2018

Overall

Please provide a brief comment about your experience with Luke

Just one Word van describe Luke- amazing! Big thanks for everything

Luke's reply

Thanks for your kind words Lukasz! Very happy to have helped you. Regards, Luke

Review from verified client

March, 2018

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I was offered a right to buy.

How has Luke Spellman helped you?

Luke Spellman obtained the best mortgage that suited me, a solicitor and other protection advice.

Have you seen the outcome you were hoping for?

Yes I was offered a very good rate on a mortgage and solicitors dealing with the legal matters.

What could they have done better?

Happy with the service I have received

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Due to adverse credit, looking for a mortgage wasn’t easy I sought advice from a professional.

How has Luke Spellman helped you?

Luke helped me get to grips with the type of mortgage I could get and afford.

Have you seen the outcome you were hoping for?

I saw exactly the ooutcome I had hoped for because Luke was profession and patient. He helped me every bit off the way and I could thank him enough.

What could they have done better?

Nothing really.

Review from verified client

December, 2017

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

My and my fiancee are looking to buy our first house and was seeking advise of our best options.

How has Luke Spellman helped you?

He gained a thorough understanding of our circumstances and provided an array of our best options. Having had little knowledge of mortgages beforehand, Luke explained everything very well and left us feeling more confident with our next steps.

Have you seen the outcome you were hoping for?

We have a clear idea of how we want to proceed and and are confident of finding our first house thanks to Lukes help.

First impression from a user who is not yet a client

December, 2017

Overall

Please provide a brief comment about your experience with Luke

Always available and timely response

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage/Remortgage.

How has Luke Spellman helped you?

Luke provided fantastic support when we were considering a house purchase or remortgage. I bombarded him with questions and Luke answered them within minutes, even on evenings and weekends! He helped choose the best lender and sorted our life cover. Luke has gone above and beyond To assist us and we won’t hesitate in using him again in the future and recommending him to our friends and family.

Have you seen the outcome you were hoping for?

Yes and more!.

What could they have done better?

Nothing, Luke was second to none!

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage/Re-Mortgage.

How has Luke Spellman helped you?

When I first spoke with Luke, I wasn’t sure whether I wanted a mortgage or to remortgage and I bombarded him with questions. Luke was polite and courteous throughout and answered my emails within minutes of receiving them, even on evenings and weekends. Luke has constantly put my mind at ease and has gone above and beyond to help throughout our application and I won’t hesitate in contacting him again and recommending him to my friends and family.

Have you seen the outcome you were hoping for?

I certainly have.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

purchase of a new house and did not understand all the new rules and regulations.

How has Luke Spellman helped you?

luke explained in detail the steps, making allowances for my lack of knowledge,he was available at any time day or night and put me at ease at every turn. i could not speak highly enough about luke.

Have you seen the outcome you were hoping for?

yes i will be moving into my new property within the next month.

What could they have done better?

nothing, luke has done more than i ever expected and would more than gladly recommend him to anybody

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Wrexham

What were the circumstances that caused you to initially look for an adviser?

Poor service from another FA.

How has Luke Spellman helped you?

Quick, efficient and could work with my schedule. I was the other side of the world for most of the processs!.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing springs to mind

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

House move. We were not the easiest customer at all - with previous credit problems and purchasing a new build. Luke worked closely with us for nearly a year in preparation for our mortgage application and was always on hand at any time of day and over weekends to answer questions and offer advice.

How has Luke Spellman helped you?

Luke was extremely helpful and patient with us.

Have you seen the outcome you were hoping for?

We have secured a mortgage offer at a very competitive rate and will be moving home in the coming weeks.

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

First time buyers with some adverse credit.

How has Luke Spellman helped you?

He found the correct mortgage for our circumstances ensuring we got an offer despite us having some past adverse credit, Luke was always very reassuring and positive but honest with us also. Luke always got back to me very quickly despite my numerous silly questions, even out of office hours.

Have you seen the outcome you were hoping for?

Yes we have a mortgage offer thanks to Luke.

What could they have done better?

Nothing

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I'm currently working overseas and wanted A UK mortgage.

How has Luke Spellman helped you?

Luke understood my requirements immediately. He was courteous and professional at all times. He was very prompt replying to emails, even at weekends.

Have you seen the outcome you were hoping for?

Applying for a UK mortgage whilst working overseas you often pay larger deposits and except high interest rates. This was not the case with Luke's help, he found me A low deposit, low interest rate mortgage with a well established high street lender.

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

to find the best deals for me.

How has Luke Spellman helped you?

he was very helpful, always on emails for any stupid questions i may have and gave the most simple answer and very easy to understand. will no doubt use him again in future!.

Have you seen the outcome you were hoping for?

Yes glad i used him.

Review from verified client

August, 2017

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

My husband & I don't have best of credit ratings & are still in a debt management payment plan & we had seen a property we wished to buy so need advise to see if we would be offered a mortgage under the circumstances.

How has Luke Spellman helped you?

Luke was amazing he understood how much the new house meant to us & explained everything to us in plain terms that we could understand. The most important thing Luke did was try his best & didn't give up when we had a few hurdles put in our way through the process.

Have you seen the outcome you were hoping for?

We have had our mortgage offer through & we are hopefully exchanging contracts on the 25th August !! We couldn't have done it without Luke. All being well we will be moving into our dream home very soon!!.

Review from verified client

August, 2017

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Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

To reduce my current mortgage.

How has Luke Spellman helped you?

He help find me a new mortgage, in the process saving me money.

Have you seen the outcome you were hoping for?

Not yet as I am waiting for the solicitors to finalise the paperwork, however the support Luke has provided has been excellent.

What could they have done better?

Luke provided me support from start to finish, asking any questions I had every step of the way.

Review from verified client

August, 2017

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Slightly adverse credit rating meant that high street lenders required a higher than affordable deposit. I sought a financial advisor in order to see what options were available to me.

How has Luke Spellman helped you?

Luke gave me clear and factual advice, providing me with a number of options to assist me with lending. He did all of the work quickly and provided me with regular updates.

Have you seen the outcome you were hoping for?

Yes. I have been able to have a mortgage offer and am currently in the final stages of purchasing my home.

What could they have done better?

Nothing. Luke was helpful, informative and professional. He completed works in a timely fashion and was extremely approachable.

Review from verified client

June, 2017

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Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

To release funds for my daughters and reduce my payments.

How has Luke Spellman helped you?

In every way possible is advise was immense first class, tuck us under his wing,.

Have you seen the outcome you were hoping for?

Yes and more, absolutely over the moon.

What could they have done better?

Nothing I really mean that,

Review from verified client

June, 2017

Overall

Value

Service

Advice

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Remortgage.

How has Luke Spellman helped you?

Searched and found suitable financial loan.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing could have been better. Excellent communication, very polite and helpful.