Paul Campbell

Mortgage Response

Reviewed for

Insurance and Protection ( 17 )

Mortgages ( 42 )

Pensions ( 2 )

Equity Release ( 2 )

Reviewers' assets

£200k - £500k ( 4 )

£50k - 100k ( 2 )

Up to £50k ( 15 )

Client reviews

Repeat review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Essex

This review is a follow-up review from a client who left a review previously.

How has Paul Campbell helped you since your last review?

.

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Cambridgeshire

This review is a follow-up review from a client who left a review previously.

How has Paul Campbell helped you since your last review?

Our current mortgage agreement coming up to the end in October. I contacted Paul in January to get the advice about our future remortgage. Even if it was too early to contact, Paul was happy to help and has given the advice about the mortgage and our finances.

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Norfolk

This review is a follow-up review from a client who left a review previously.

How has Paul Campbell helped you since your last review?

Paul helped with re-mortgaging one of my buy to let properties.

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Norfolk

This review is a follow-up review from a client who left a review previously.

How has Paul Campbell helped you since your last review?

I have had no contact with Paul as I have been on a five year fixed rate so no need

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Re-mortgaging and existing property and purchase of buy to let property.

How has Paul Campbell helped you?

Re-mortgaging and existing property and purchase of buy to let property.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

?

Paul's reply

Thanks very much for the review Jason

Repeat review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Suffolk

This review is a follow-up review from a client who left a review previously.

How has Paul Campbell helped you since your last review?

Yes

Repeat review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Norfolk

This review is a follow-up review from a client who left a review previously.

How has Paul Campbell helped you since your last review?

Paul has helped with a new buy to let mortgage

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Our current bank let us down with a new mortgage

How has Paul Campbell helped you?

He found a new lender and get us a better deal.

Have you seen the outcome you were hoping for?

It was better than we expected.

What could they have done better?

Nothing

Repeat review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Norfolk

This review is a follow-up review from a client who left a review previously.

How has Paul Campbell helped you since your last review?

Paul helped to set in place contingency plans for us in order to make sure that we had options about how & when to pay back our borrowings. It resulted in us owning our dream home against the odds. We were not really paying full attention, we just wanted the house and got carried away with that, but Paul really had our backs and made sure we had security and options in place.

Repeat review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Norfolk

This review is a follow-up review from a client who left a review previously.

How has Paul Campbell helped you since your last review?

There has been no need for anything as it was so recent

Repeat review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Suffolk

This review is a follow-up review from a client who left a review previously.

How has Paul Campbell helped you since your last review?

yes - with advice

Repeat review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Norfolk

This review is a follow-up review from a client who left a review previously.

How has Paul Campbell helped you since your last review?

Paul has kept in touch, we are looking at updating our other mortgages and he’s been very helpful again.

Repeat review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Norfolk

This review is a follow-up review from a client who left a review previously.

How has Paul Campbell helped you since your last review?

Morgage

Repeat review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Norfolk

This review is a follow-up review from a client who left a review previously.

How has Paul Campbell helped you since your last review?

Paul has been very helpful by offering advice about what our options will be when our interest free period of help to buy ends after 5 years of purchasing our first property.

Repeat review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Norfolk

This review is a follow-up review from a client who left a review previously.

How has Paul Campbell helped you since your last review?

We remortgaged our property.

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I'm buying a property and needed a mortgage.

How has Paul Campbell helped you?

I discussed my mortgage needs with Paul, and he sought out a good solution for me. My monthly repayments will be lower than my current rent.

Have you seen the outcome you were hoping for?

Yes, my mortgage application is active and i'm in the process of buying a property.

What could they have done better?

Nothing really. This was my first need for a financial adviser and Paul was very helpful throughout the process.

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

I needed to look at 5 different mortgages between myself and my son

How has Paul Campbell helped you?

Paul was very helpful due to his ability to search the whole market. This was especially evident when it came to my son's mortgage as his previous adviser had completely missed the mortgage that was available and much more economically viable for my son

Have you seen the outcome you were hoping for?

Definitely. Paul has dealt with normal residential mortgages for us and re-mortgage on buy to let properties as well.

Paul's reply

Thanks very much for your kind review Tim, I was pleased to help

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

We found our ideal home, but had 2 homes to sell before we could buy it

How has Paul Campbell helped you?

Paul found us the ideal financial product for us. We were just focused on getting the house, but Paul looked at all the things we didn't think of, like their being no early redemption fees. This didn't matter to us at the time, but now looking back we can see how he had anticipated every option and has saved us thousands.

Have you seen the outcome you were hoping for?

Very much so. We were able to pay back most of our bridging finance early as we sold our properties, the flexible arrangements Paul secured for us meant we saved about £11,000 in interest payments with no fees.

What could they have done better?

He was very good. I can't think what more he could have done. He did more than we asked.

Paul's reply

Thanks very much for your kind review Angi, it was a pleasure to be able to help you both secure your new home

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Paul Campbell helped you?

As above

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nil

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

We required additional money and a remortgage, and Paul was fantastic. We struggled to sort it through Halifax, and Paul’s knowledge really helped us select the right product for us.

How has Paul Campbell helped you?

Myself and my wife were thrilled with what Paul has done for us. We’ve been Trying to remortgage for over 18months with no joy through Halifax. With an easy fact finding process, polite and professional manner Paul came up with the right products for us. Communication was spot on, any questions answered. Highly recommended to anyone. The extension is already on its way..... cannot thank you enough. If there were more stars I would add them.

Have you seen the outcome you were hoping for?

Yes, we now got a lovely extension, and saving £100 a month with the additional money is amazing.

What could they have done better?

Paul done everything we asked of him, polite, punctual, informative, and more importantly knowledgeable.

Paul's reply

Thanks very much for the kind review, I hope you are both keeping well!

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

House purchase and mortgage.

How has Paul Campbell helped you?

Mortgage obtained within my requested budget.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No issues

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Paul Campbell helped you?

Arrangements for our mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

The fixed term on our mortgage had finished 2 years ago and i was finally getting round to rearranging it.

How has Paul Campbell helped you?

Paul found us a great deal that increased our borrowing so we could make some improvements to the house and without lengthening the term it only cost us an extra £15 a month! While i was being slow in progressing things Paul would regularly email me the details on a better or more suitable deal which shows he is proactive and constantly trying to do the best for his clients

Have you seen the outcome you were hoping for?

Definitely

What could they have done better?

Sort out the minor problems with the email!

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

We were looking to buy our first house.

How has Paul Campbell helped you?

Paul was amazing! Me and my husband are both full time employed but my husband's income is divided to basic pay and overtime. Other financial advisers that we've contacted couldn't find the mortgage for the money we wanted to spend for the house. Paul found the mortgage that suit us. Now we are happy at our new home.

Have you seen the outcome you were hoping for?

Yes.

Paul's reply

Hi Angelika Thanks you very much for your kind review, it was a pleasure to be able to help you and I'm so glad that you got the result you wanted. I'm very happy to hear your news as well, new house, new puppy and new baby! Congratulations and I wish you both all the best for the future. Best regards Paul

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I wanted to see if Paul could get USA better deal than we had found.

How has Paul Campbell helped you?

Paul came up with solutions we didn’t know existed and definitely made the process easier.

Have you seen the outcome you were hoping for?

Absolutely

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

My other half an I were in the process of purchasing our first home together and required a mortgage adviser. Knowing Paul through his son, we requested his assistance in helping us gain a suitable mortgage and related insurances to ensure we were covered correctly.

How has Paul Campbell helped you?

Paul has been incredibly helpful from the word go - nothing is ever too much trouble for Paul. His responses are quick, efficient and knowledgeable. No matter what time of day, Paul always makes the extra effort to assist with any questions. He fits himself around your needs; conducting meetings where suits you best. As a result, we can't thank him enough for our perfect mortgage, ideal cover and beautiful house we're now making into a home.

Have you seen the outcome you were hoping for?

100% - we have the mortgage which suits us, and the protection to give us the best peace of mind. I can't recommend Paul enough, and it's clear from the smooth journey we had that he was a wide knowledge and skill set in his professional fields.

What could they have done better?

No improvements to make.

First impression from a user who is not yet a client

February, 2020

Overall

Please provide a brief comment about your experience with Paul

Paul was very helpful he made constant contact with us via emails keeping us up to date with details and was helpful and prompt with answering questions we had .

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

I was remortgaging my property portfolio in order to streamline

How has Paul Campbell helped you?

He advised me of available deals from various companies

Have you seen the outcome you were hoping for?

yes extremely pleased

What could they have done better?

excellent communication excellent admin not sure it could have gone better - completely stress free

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

House purchase and remortgage

How has Paul Campbell helped you?

Helped us to buy our dream home.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Purchase of a property

How has Paul Campbell helped you?

Helped me and my partner purchase our property

Have you seen the outcome you were hoping for?

Yes

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Was passed over to Paul as my adviser has retired.

How has Paul Campbell helped you?

Helped to sort out remortgage.

Have you seen the outcome you were hoping for?

All going though at mo.

What could they have done better?

Nothing at the moment.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Purchasing a house

How has Paul Campbell helped you?

Paul handled all of our mortgage and insurance needs

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Paul is very good, he handled everything we asked of him in a timely professional manner

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

Remortgaging

How has Paul Campbell helped you?

great service, exceptional knowledge, been a pleasure to work with.

Have you seen the outcome you were hoping for?

100% yes

What could they have done better?

No, without wasting any of my time we covered a lot of ground and Paul did all the leg work

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage

How has Paul Campbell helped you?

Paul advised us on the best possible mortgage available for a circumstances and also provided great advice on various insurance products

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Paul achieved everything he set out from the start

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

First home so we thought it would be easier to get some guidance on the mortgage element.

How has Paul Campbell helped you?

Paul found us a really good mortgage deal.

Have you seen the outcome you were hoping for?

Yes, we now have our own home

What could they have done better?

Nothing

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

We were buying a first home using the help to buy scheme and needed his advice on mortgages, the scheme itself and life insurance.

How has Paul Campbell helped you?

Paul was extremely conscientious and reassuring to us as first time buyers. When things didn't go as we'd hoped, he was always prepared with a plan B and a plan C and fought our corner when necessary. He worked very quickly and was very knowledgable of the Help To Buy process. We couldn't have done it without him.

Have you seen the outcome you were hoping for?

Yes, absolutely.

What could they have done better?

Nothing, he was fantastic.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage of our home to free up funds for a large renovation project

How has Paul Campbell helped you?

Paul offered sound advice during our initial consultation and then produced several options (outlining each in easy to understand terms) and gave us time to consider each one without pressure

Have you seen the outcome you were hoping for?

Yes, brilliant outcome that has allowed us to create the home of our dreams

What could they have done better?

Nowadays communication is all about email -- quick, efficient and accessible even on the go. The downside is that some filters send important emailed correspondence to other folders rather than straight to primary mail. When communication is time sensitive always best to have a 'read receipt' in place...might cut down on stress levels during daunting times.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Moving House

How has Paul Campbell helped you?

Paul really knows his stuff, great Mortgage Broker, saved me loads of money... and still does, Alex.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing it was great.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

We were looking to re-mortgage a buy to let property and mortgage a new property.

How has Paul Campbell helped you?

Advising us and providing us with the re-mortgage and the mortgage on our new property.

Have you seen the outcome you were hoping for?

Yes, definitely.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

First Time Mortgage

How has Paul Campbell helped you?

Getting our mortgage sorted and also planning for our future with life and house insurance

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Service was great

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

We were looking to remortgage our property.

How has Paul Campbell helped you?

Paul found us a new mortgage provider.

Have you seen the outcome you were hoping for?

Yes Paul saved us £100 per month.

What could they have done better?

Nothing comes to mind he was very professional.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Paul Campbell helped you?

Very efficient, takes ownership of your case and gets stuff done when he says he will. Very pleased!

Have you seen the outcome you were hoping for?

Yes

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Remortgaging

How has Paul Campbell helped you?

He helped us remortgage and get life insurance.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

First time purchase with my partner

How has Paul Campbell helped you?

Sourced a deal cheaper than we knew possible, made it all so simple!

Have you seen the outcome you were hoping for?

Yes

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Being self employed, I needed the right advice to help get me on the property ladder

How has Paul Campbell helped you?

Wow, Paul and his team really know their stuff. As whole of market brokers, they found me a deal I didn't believe was possible and can't recommend them highly enough!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I couldn't fault the company

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I was recommended to Paul by my previous mortgage advisor who had retired

How has Paul Campbell helped you?

Paul was exceptionally helpful and professional. He found us a great mortgage deal and the communication throughout the complete process was excellent. We wouldn’t hesitate in recommending his services.

Have you seen the outcome you were hoping for?

Yes very much so