Reviewed for
Insurance and Protection ( 33 )
Mortgages ( 63 )
Pensions ( 1 )
Equity Release ( 2 )
Investments and Savings ( 1 )
Inheritance Planning ( 1 )
Long Term Care ( 1 )
Reviewers' assets
£500k+ ( 1 )
£50k - 100k ( 2 )
Up to £50k ( 26 )
Client reviews
Review from verified client
August, 2024
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
We needed a Re-mortgage and Richard was recommended to us.
How has Richard Dalgleish helped you?
We've had a couple of re-mortages and gone to Richard for each,
Have you seen the outcome you were hoping for?
Yes, for now. The next time we return will be better I'm sure (interest rate related)
What could they have done better?
We've always had a great service.
Review from verified client
August, 2024
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Remortgage and life and critical illness cover
How has Richard Dalgleish helped you?
Found the best products to meet our needs and have quality advice to ensure our applications have been successful and a smooth transition between lenders.
Have you seen the outcome you were hoping for?
Yes, and with great advice
What could they have done better?
I cant identify anything.
Review from verified client
August, 2024
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Remortgage to pay off help to buy loan
How has Richard Dalgleish helped you?
Richard has been fantastic at clearly explaining the entire process from start to finish. He scheduled in routine phone calls and answered every question I had about the process (and I had a lot of questions!). We started the remortgage in good time and it all worked seamlessly.
Have you seen the outcome you were hoping for?
Yes - Richard gave honest, helpful and impartial advice throughout and ensured that we fully understood the advice that he was giving. He really went above and beyond.
Review from verified client
March, 2024
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
I needed a new mortgage for my new home.
How has Richard Dalgleish helped you?
Richard was brilliant, very professional. Supported me along the whole journey.
Have you seen the outcome you were hoping for?
Yep loving my new home.
What could they have done better?
Nothing.
Richard's reply
Thank you Claire it was a joy to help you and look forward to speaking again in the future. If you know any friends or family that may need similar help then please pass them my details.
Review from verified client
February, 2024
Overall
Advice
Service
Value
Based in Worcestershire
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has Richard Dalgleish helped you?
Richard was excellent at explaining things and kept us informed throughout the re-mortgage process.
Have you seen the outcome you were hoping for?
Absolutely
What could they have done better?
Other than reducing the Bank of England base rate, nothing that I can think of ;)
Richard's reply
Thanks Dan, as always, it was a pleasure to help you both and look forward to catching up again soon.
Review from verified client
February, 2024
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Needed help with a mortgage for our first home. We were using another mortgage broker at the time, who we had some difficulties with and our estate agents referred us to Richard.
How has Richard Dalgleish helped you?
Helped us secure our first home and get a sensible mortgage.
Have you seen the outcome you were hoping for?
Yes, 110%!
What could they have done better?
Nothing, Richard was amazing.
Richard's reply
Thank you for your kind words Tamsin and was a pleasure to help you and Sam
Repeat review from verified client
February, 2024
Overall
Advice
Service
Value
Based in Devon
This review is a follow-up review from a client who left a review previously.
How has Richard Dalgleish helped you since your last review?
Remortgaging advice
Richard's reply
Thank you Dani for your kind words and hope you all well :)
Repeat review from verified client
February, 2024
Overall
Advice
Service
Value
Based in Devon
This review is a follow-up review from a client who left a review previously.
How has Richard Dalgleish helped you since your last review?
Yes
Review from verified client
September, 2023
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Buying first home
How has Richard Dalgleish helped you?
Helped us get a mortgage and helped us understand everything involved with buying a home.
Have you seen the outcome you were hoping for?
Yes, moved into our home in July.
What could they have done better?
Nothing, couldn't have asked for more.
Review from verified client
August, 2023
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
My husband and I were first time buyers, looking to buy our first home. We noticed that Richard from PFP Ltd was very highly reviewed online, so we made a telephone appointment with him.
How has Richard Dalgleish helped you?
It was instantly clear that Richard deserved his excellent reviews: he has a real gift for explaining the complexities of mortgages, life insurance, buildings insurance, etc, in a way that made these concepts very straightforward to understand. Richard has since guided us through the buying process every step of the way, really going above and beyond to ensure that our mortgage rate was as competitive as possible, and finding us a broker-only insurance policy that we were quite amazed by.
Have you seen the outcome you were hoping for?
Yes - we moved into our first home last month. We are very grateful to Richard for his help and support, and we will be recommending him most highly to our friends and family!
What could they have done better?
Richard offered a fantastic service; I cannot think of a single area for improvement!
Review from verified client
June, 2023
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
first time buyer
How has Richard Dalgleish helped you?
Richard Dalgleish was very accommodating to our situation and offered friendly impartial advice. Being new to the world of Mortgages, he was very clear and happy to spend time going over things more than once!
Have you seen the outcome you were hoping for?
yes
What could they have done better?
nothing
First impression from a user who is not yet a client
March, 2023
Overall
Please provide a brief comment about your experience with Richard
Very professional, patient and helpful.
Review from verified client
February, 2023
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Moving house.
How has Richard Dalgleish helped you?
Richard was super helpful and supportive every step of the way through quite a tricky mortgage. He is brilliant at what he does and worked hard to secure the mortgage I needed. I’m very appreciative and definitely would/will use his services again in the future.
Have you seen the outcome you were hoping for?
I got the mortgage I needed and lots of support along the way to ensure I knew every step of what was happening.
Richard's reply
Thank you for your kind words and it was a pleasure to help you buy your home. Yes it was a little tricky but we got there in the end with a great outcome.
Review from verified client
January, 2023
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has Richard Dalgleish helped you?
Richard was very communicative and explained things very clearly - a lot of the mortgage lingo goes over my head and Richard was sure to make sure I understood each step. When I had problems with the solicitors provided by the bank he was still on hand to help. I'd totally recommend Richard, and it was nice to use a local person to help who had an understanding of the area.
Have you seen the outcome you were hoping for?
Yes
Richard's reply
Thank you for your kind words. It was a pleasure to help you.
First impression from a user who is not yet a client
December, 2022
Overall
Please provide a brief comment about your experience with Richard
Richard was very help in advising me of the different mortgages available for my children. He was very knowledgeable and gave us a lot of food for thought.
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in Cambridgeshire
What were the circumstances that caused you to initially look for an adviser?
We were buying our first home
How has Richard Dalgleish helped you?
He has helped us find mortgages for two house moves and a remortgage for our first property, and home insurance and mortgage protection.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in Powys
What were the circumstances that caused you to initially look for an adviser?
Having put our house on the market and not having a financial adviser, we researched local advisers and saw Richard excelled in his field.
How has Richard Dalgleish helped you?
Richard took on board our mortgage requirements, made sure we understood the products and offered a product that could fulfil our needs. Richard was always responsive, actioned requests promptly and efficiently.
Have you seen the outcome you were hoping for?
With Richards guidance, we received an agreement in principle and subsequently an offer from the provider which was exactly the outcome we'd hoped for.
What could they have done better?
Richard was incredible from start to finish, in our opinion there was nothing that could've been improved.
Review from verified client
August, 2022
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has Richard Dalgleish helped you?
Found the best deal for our remortgage doing all the work fit us to secure a good deal.
Have you seen the outcome you were hoping for?
Yes
Review from verified client
August, 2022
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Mortgage fixed rate expiring
How has Richard Dalgleish helped you?
Top quality service in listening to our needs and advising accordingly in a very quick and efficient manner. Would highly recommend!
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
No
Richard's reply
Thank you for your kind words. As always, a pleasure to help.
Review from verified client
March, 2022
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Bought our first Home
How has Richard Dalgleish helped you?
Helped us with our mortgage, life insurance and contents insurance.
Have you seen the outcome you were hoping for?
Absolutely
What could they have done better?
Nothing, he was awesome throughout!
Richard's reply
Thank you Adrian. I hope you enjoy your new home :)
Review from verified client
March, 2022
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
We use Richard when we we are looking to buy our first house. We were also going to use a couple government schemes and wanted somebody with a bit of knowledge to support. We have also used Richard to remortgage.
How has Richard Dalgleish helped you?
Richard was super helpful, explain the process from start to finish, he explained additional costs and insurances around buying your first house. He explained how different offers worked and which ones were appropriate and suitable for us.
Have you seen the outcome you were hoping for?
We were approved for our first mortgage without any issues. Also when remortgaging he found a better rate than we were currently on the number of years we wanted.
What could they have done better?
There is little Richard could’ve done better. His communication is top-notch and always looks to get the best deal for his customers.
Richard's reply
Thank you for your kind words. It has been a pleasure to help you with your mortgage and protection needs. I value your loyalty and look forward to our next meeting.
Review from verified client
February, 2022
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
We were buying our first home and wanted advice on finding the best mortgage for us.
How has Richard Dalgleish helped you?
Rich guided us through our whole house buying process and helped us to obtain a mortgage that suited our requirements as well as life and home insurance. The service was excellent and we couldn't recommend Rich more.
Have you seen the outcome you were hoping for?
Yes, we have our first home and we obtained a mortgage (our case was more complicated than usual, so we can't thank Rich enough)
What could they have done better?
There is nothing that could have been done better, we recieved excellent service.
Repeat review from verified client
January, 2022
Overall
Advice
Service
Value
Based in Devon
This review is a follow-up review from a client who left a review previously.
How has Richard Dalgleish helped you since your last review?
We have received communication from Richard to ensure we were happy with the product we took out through him and Richard took time to establish if we had any questions or queries about anything related to the product now it was in place. We felt very confident that should we need any further advice about any other financial matters we would contact Richard without hesitation.
Repeat review from verified client
January, 2022
Overall
Advice
Service
Value
Based in Devon
This review is a follow-up review from a client who left a review previously.
How has Richard Dalgleish helped you since your last review?
Richard has contacted me and ensured the product we took out was suitable and met my needs. He has also asked if we required any further assistance with anything and I have found his approach very professional and personal to me. I would highly recommend him for financial advice.
Repeat review from verified client
September, 2021
Overall
Advice
Service
Value
Based in Devon
This review is a follow-up review from a client who left a review previously.
How has Richard Dalgleish helped you since your last review?
Richard has advised me thoroughly on various insurances relating to my property.
Repeat review from verified client
September, 2021
Overall
Advice
Service
Value
Based in Devon
This review is a follow-up review from a client who left a review previously.
How has Richard Dalgleish helped you since your last review?
We originally sought Richards advice and services in 2019 when we were looking to become first time home owners and with Rich's support managed to get on the property ladder, we used Rich again in 2021 when our 2 Year Term came to an end, Richard helped us secure a new mortgage term with very limited effort from us :-) Top service
Repeat review from verified client
July, 2021
Overall
Advice
Service
Value
Based in Devon
This review is a follow-up review from a client who left a review previously.
How has Richard Dalgleish helped you since your last review?
Richard continues to support us with our mortgage amd personal insurances. As well as being on hand for any additional financial queries.
Review from verified client
July, 2021
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
IBuying a house through the share ownership scheme
How has Richard Dalgleish helped you?
He was amazing and very patient answering all my questions, and there were many of them as well as giving me valuable advice. And not to mention finding me a good Mortgage deal. I would definitely recommend him to anyone looking into getting a mortgage
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Richard's reply
It was a pleasure to help you and be part of your home buying Journey.
Review from verified client
March, 2021
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
I needed to remortgage to by more shares in my shared ownership property.
How has Richard Dalgleish helped you?
Rich found me a suitable product, he provided clear and helpful advice on the best product for me.
Have you seen the outcome you were hoping for?
Yes, Rich provided a fantastic service, he responded quickly to queries. The process of buying my property took a prolonged time due to shared ownership complications and Covid19. This meant Rich had to apply for several extensions on the mortgage offer. I could not have asked for a better service.
What could they have done better?
Nothing
Review from verified client
January, 2021
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
I was looking for a mortgage
How has Richard Dalgleish helped you?
Richard was very thorough with identifying suitable mortgages and advising on each so I felt happy with the choice I made
Have you seen the outcome you were hoping for?
Absolutely first class service, very attentive and I now have my mortgage in place.
What could they have done better?
I have no suggestions as I was totally happy with the service and the communications.
Review from verified client
January, 2021
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
I was at the end of my fixed term mortgage and looking to pay off my Help to Buy equity loan.
How has Richard Dalgleish helped you?
Richard took time to understand my needs and desired outcomes. Richard discussed the different options available to me, the different positives and negatives of each option which gave me the opportunity to make an informed decision. Communication was excellent throughout the whole process and I never felt 'in the dark' at any point. Even when Richard had completed his specific role in the process, and the matter was with solicitors for completion, I still received communication from Richard to confirm where the process was and to establish if he could be of any further help or if I had any questions he may be able to help with.
Have you seen the outcome you were hoping for?
Yes - excellent product was identified by Richard above expectations.
What could they have done better?
There is nothing evident at this time, communication and understanding where the process was is of great importance to me and this was excellent throughout.
Richard's reply
Thank you David. Was a pleasure to help you reach your goals.
Review from verified client
September, 2020
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
As a single first time buyer, I was looking into the possibility of a Shared Ownership property and was after advice on affordability.
How has Richard Dalgleish helped you?
Richard spent time talking through my situation and discussing my options. He walked me through the whole process and helped to answer every question that I had along the way. Particularly as a first time buyer, this service was invaluable. Richard assessed how much I could afford for a mortgage, found me the best deals for my situation and talked through insurances and recommendations. Everything was one step at a time, which kept things moving forward without feeling overwhelming.
Have you seen the outcome you were hoping for?
Yes, I managed to work through and understand the process, which was most important to me, when making a first large financial commitment. Richard found a good mortgage lender that suited my needs. He also found a number of insurance options and explained the benefits of each. The process all went through a lot more quickly and smoothly than I'd expected.
What could they have done better?
To be honest, there was nothing I was unhappy with. The service was very helpful and worth every penny.
Repeat review from verified client
September, 2020
Overall
Advice
Service
Value
Based in Devon
This review is a follow-up review from a client who left a review previously.
How has Richard Dalgleish helped you since your last review?
Richard has remained accessible if we have needed him and will definitely use Richard again for further mortgage advice
Repeat review from verified client
August, 2020
Overall
Advice
Service
Value
Based in Devon
This review is a follow-up review from a client who left a review previously.
How has Richard Dalgleish helped you since your last review?
Continued support and advise with my remortgage and protection advise.
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Needed to get a mortgage
How has Richard Dalgleish helped you?
Very clear and really good knowledge of the market
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
renewing mortgage
How has Richard Dalgleish helped you?
Richard helped renew both parts of our mortgage along with various insurances. Its been an amazing help and taken away the stresses of missing renewal deadlines and better deals.
Have you seen the outcome you were hoping for?
yes we have new mortgage in place, which is lower then before (despite loss in income due to covid) and slowly Richard is helping us align the two parts of our mortgage, which will make it much easier going forward.
What could they have done better?
theres nothing more we could have asked for, Richard has demonstrated that he is reliable and trustworthy and friendly with it.
Repeat review from verified client
April, 2020
Overall
Advice
Service
Value
Based in Devon
This review is a follow-up review from a client who left a review previously.
How has Richard Dalgleish helped you since your last review?
Richard was fantastic from start finish, helping our dreams come reality and owning our first home. Buying our house wasn't a simple transaction but Richard helped us every step of the way. We felt comfortable with Richard right from the very beginning. We had great peace of mind knowing that our future was in the right hands.
Review from verified client
February, 2020
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Required mortgage advice
How has Richard Dalgleish helped you?
Gave us mortgage advice
Have you seen the outcome you were hoping for?
Yes
First impression from a user who is not yet a client
February, 2020
Overall
Please provide a brief comment about your experience with Richard
Professional but friendly, Richard has been a great help with getting our mortgage on its way.
Review from verified client
January, 2020
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
To gain a broad market
How has Richard Dalgleish helped you?
Knowledge
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review from verified client
January, 2020
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
We purchased a new house 'off plan' and needed professional advice & guidance.
How has Richard Dalgleish helped you?
Richard found us a fantastic mortgage, buildings and contents insurance and life assurance.
Have you seen the outcome you were hoping for?
Above and beyond - we now have all of the above, with great value for money from recognised providers.
What could they have done better?
Nothing - very professional, diligent and communicative throughout the whole process.
Review from verified client
January, 2020
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
House remortgage
How has Richard Dalgleish helped you?
In professional and friendly way found and advised on offers and helped us to pick new lender. Made whole process very clear, easy and quick(as we didn’t have much time left till the end of our mortgage). We were able to sort a lot of things via e-mail or telephone.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
We have received the service we were hoping for.
Review from verified client
November, 2019
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has Richard Dalgleish helped you?
Richard gave sound advice and sourced the remortgage product at the most competitive rate.
Have you seen the outcome you were hoping for?
Yes - remortgage is now complete and we are extremely happy with the outcome.
What could they have done better?
Cannot fault the exceptional service given by Richard.
First impression from a user who is not yet a client
October, 2019
Overall
Please provide a brief comment about your experience with Richard
He was knowledgeable and friendly. He hasn’t secured a mortgage for me yet but I’m hopeful.
Richard's reply
Thank you Gillian and am glad I have now secured you a great mortgage.
Review from verified client
October, 2019
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
We were looking for a new mortgage.
How has Richard Dalgleish helped you?
Rich did a great job finding us a mortgage for our new family home. He was incredibly helpful and worked so hard to secure the best mortgage for us. We can't thank Rich enough.
Have you seen the outcome you were hoping for?
Yes.
Review from verified client
October, 2019
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
I was a first time buyer needing help with a mortgage.
How has Richard Dalgleish helped you?
Richard did a great job at helping to secure a mortgage for me, ensuring I got the best deal.
Have you seen the outcome you were hoping for?
Absolutely, I am now in my new home.
Review from verified client
October, 2019
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
We met Richard 2 years ago whilst trying to buy our first house, We were made to feel so welcome, Rich is so professional at what he does, He looked after us so well, he made us feel relaxed (As buying your first house can be quite stressful) He took all of that stress away! Recently we revisited Rich to Renew or Mortgage, and received exactly the same service. A++
How has Richard Dalgleish helped you?
Richard has helped us by supplying us with our first ever mortgage, and secondly renewing our mortgage, Richard took his time to ensure us we got the best value for money possible.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I don't think Richard can do his job any better than what he already does! He's fantastic!
Review from verified client
August, 2019
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
I needed to remortgage.
How has Richard Dalgleish helped you?
Richard was very down to earth and helpful. He explained everything to me in a simple way and showed me his research and found a great deal that saved me over £2,500 over the next 2 years. Thank you and will tell all my friends
Have you seen the outcome you were hoping for?
Yes
Review from verified client
August, 2019
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Complete novices and first time buyers so wanted to use someone qualified and experienced to do so
How has Richard Dalgleish helped you?
Helped secure Mortgage, help to buy and all mortgage protection
Have you seen the outcome you were hoping for?
Yes 100%, achieved more than we thought in a short time
What could they have done better?
Believe that experience was excellent, Rich stayed in communication even during the timescale of the property being built
First impression from a user who is not yet a client
June, 2019
Overall
Please provide a brief comment about your experience with Richard
A lovely guy, very patient and clear with his advise
Richard's reply
Thank you for your feedback, it is much appreciated.
Review from verified client
May, 2019
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Me and my partner were looking to buy our first home.
How has Richard Dalgleish helped you?
Richard helped us through the whole process. We started off having no idea what we were doing so really needed some guidance, Ricahrd talked us through every step. I cant imagine trying to do it ourselves, he made the whole process a lot less stressful. Our initial mortgage offer fell through and he was very quick to find us another mortgage lender.
Have you seen the outcome you were hoping for?
Yes, we have purchased our first home.
First impression from a user who is not yet a client
April, 2019
Overall
Please provide a brief comment about your experience with Richard
It has been very helpful meeting with Richard. We will certainly continue to work with Richard through the process of buying our first home. Richard is knowledgeable and has helped us to better understand our situation.
Review from verified client
January, 2019
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
We were looking in to a right to buy scheme and need help with a mortgage
How has Richard Dalgleish helped you?
Amazing service and wasn’t just there at the beginning was there until we completed
Have you seen the outcome you were hoping for?
Yes we got the outcome we were hoping for
What could they have done better?
I feel Richard helpedus with everything possible he could and done a great job
Review from verified client
January, 2019
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
First time buyer
How has Richard Dalgleish helped you?
Guided me through morgage process Gave support and advice during the whole process
Have you seen the outcome you were hoping for?
Yes very happy, morgage completed not long ago & now on the property ladder.
What could they have done better?
No complaints
First impression from a user who is not yet a client
January, 2019
Overall
Please provide a brief comment about your experience with Richard
Rich put us at ease and went through everything for us very clearly.
Review from verified client
November, 2018
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
I am a first time buyer and wanted to know if I could afford a mortgage after being self employed for the last 14 months.
How has Richard Dalgleish helped you?
Richard talked me through the types of mortgages and lenders that would help on my circumstances. He was very knowledgeable and was able to discuss my options. I am very pleased with his advice.
Have you seen the outcome you were hoping for?
Yes. I am now looking to move into my very first home!
Review from verified client
November, 2018
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
My mortgage deal was coming to the end and wanted to look at new rates
How has Richard Dalgleish helped you?
He found me a great deal and swapped it over smoothly when my old deal ended
Have you seen the outcome you were hoping for?
Yes have a great 3 year fixed deal
What could they have done better?
Nothing happy with the service and will use again !
Review from verified client
October, 2018
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Looking for mortgage advice.
How has Richard Dalgleish helped you?
Richard sorted out every thing for us and made the process very easy ,we are well pleased .
Have you seen the outcome you were hoping for?
yes more than happy.
What could they have done better?
Don't think he could have done any more very efficient from start to finish.
Review from verified client
October, 2018
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Remortgage.
How has Richard Dalgleish helped you?
Advised on best deal available to us and also saved us money on our protection costs.
Have you seen the outcome you were hoping for?
Yes.
Review from verified client
September, 2018
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
We wanted to review our existing policies.
How has Richard Dalgleish helped you?
Richard spoke to us about our individual circumstances and helped us to make decisions regarding insurance cover.
Have you seen the outcome you were hoping for?
Yes we are pleased with the new policies in place and feel we have a good understanding of the cover.
First impression from a user who is not yet a client
August, 2018
Overall
Please provide a brief comment about your experience with Richard
Did exactly what it said on the tin.
Review from verified client
July, 2018
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
I was building a house and once it was finished I needed help converting everything to a mortgage.
How has Richard Dalgleish helped you?
Richard did everything for me to get this done. First of all he listened to what my project was and gave me some great advice on what to do at every stage of the process. I really had no idea about the process, but Richard does and he did a fantastic job at breaking it all down for me in easy to comprehend steps. Not only this, but he helped with any questions I had during the whole process and for some of the really tricky stuff he put in a great deal of leg-work to get the answers we were looking for.
Have you seen the outcome you were hoping for?
Yes. I couldn't be happier with the result from all of this.
What could they have done better?
This is an interesting one - because he essentially did everything what was needed along the way to help me out. This resolved to having to explain things several times for me to understand them - again - I had no clue about this complex process. I guess one thing that could help would perhaps be a summary email that follows up every meeting.
Review from verified client
July, 2018
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
End of mortgage fixed term.
How has Richard Dalgleish helped you?
Offered honest advise on different mortgage schemes and re payment solutions.
Have you seen the outcome you were hoping for?
Yes, we were able to get a mortgage with no fuss, within the budget we had and with minimal fees. I was surprised at how organised he was, although I have to acknowledge the wife who made sure we had all the paperwork organised!.
What could they have done better?
Not really, there were delays and we had to submit far more duplicates of our earnings etc and details than seen necessary, but I suspect this is more to do with the mortgage companies.
Review from verified client
June, 2018
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
re-mortgage.
How has Richard Dalgleish helped you?
good, sound advice.
Have you seen the outcome you were hoping for?
yes.
Review from verified client
May, 2018
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
i was looking for help with a help to buy mortgage and saw a advert for Richard that was backed up by lots of positive comments.
How has Richard Dalgleish helped you?
Richard was able to secure me a great rate, our case was slightly complicated but i was able to feel safe and confident.
Have you seen the outcome you were hoping for?
i was fully satisfied with my outcome through his service, i was able to call him for advise at any point and never pressured in to anything i did not want. securing a mortgage rate through Richard cut my costs by a significant amount and more than i would have been able to do on my own.
Review from verified client
May, 2018
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Needed to review my home insurance.
How has Richard Dalgleish helped you?
Helped me with my home insurance.
Have you seen the outcome you were hoping for?
Yes he got me a great deal which was a lot cheaper than my existing policy and still had the cover I needed.
What could they have done better?
Nothing, will be using Richard for my mortgage also that is coming up soon
Review from verified client
April, 2018
Overall
Service
Value
Advice
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Re mortgage.
How has Richard Dalgleish helped you?
Helped me find the best product for my future plans.
Have you seen the outcome you were hoping for?
Yes.
Richard's reply
Thank you for your time and look forward to speaking soon.
Review from verified client
April, 2018
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Needed a good mortgage.
How has Richard Dalgleish helped you?
Got me a great deal at a compatible rate for a cheap fee. Great!.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing
Richard's reply
Thank you David, Hope the music is going well and listened to one of your songs the other day on facebook and was mighty impressed.
Review from verified client
April, 2018
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Re Mortgage.
How has Richard Dalgleish helped you?
Assessed our circumstances and advised of the best possible options.
Have you seen the outcome you were hoping for?
Yes, reduce mortgage fee, appropriate insurance advice and in timely fashion which was trouble free.
What could they have done better?
None.
Richard's reply
Thank you Marc, hope you and the family are well.
Review from verified client
April, 2018
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
Looking to re-mortgage.
How has Richard Dalgleish helped you?
Richard provided us with information regarding re-mortgaging our property.
Have you seen the outcome you were hoping for?
Yes, we have the information we need.
Review from verified client
April, 2018
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
I wanted to ensure I had adequate life cover for my family so I needed some financial advice.
How has Richard Dalgleish helped you?
Richard was very clear, explained what life cover was available for me and helped me decide what cover was best for me.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
I was happy with the service I received.
Review from verified client
April, 2018
Overall
Advice