Reviewed for
Mortgages ( 1 )
Equity Release ( 12 )
Reviewers' assets
Up to £50k ( 2 )
£50k - 100k ( 1 )
Client reviews
Review from verified client
October, 2020
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
To find a re Mortgage away from Aviva , who have been charging me the extortionate annual interest rate of 7.29% pa over the past 16+ yrs
How has Robert Ducker helped you?
Found me a fixed annual interest rate of 2.5% pa with More2Life .
Have you seen the outcome you were hoping for?
Yes , except for the delays in completion via Equilaw Ltd Solicitors, Twice in one week with final payment completion to Aviva,which resulted in me loosing over £1.200., which I am not happy about!
What could they have done better?
Not sure ?
Robert's reply
Thank you Sidney for those kind words. Best wishes for the future. Kind regards Bob
Review from verified client
September, 2020
Overall
Advice
Service
Value
Based in Dorset
What were the circumstances that caused you to initially look for an adviser?
We were keen to raise some capital for house improvements & came across an article in the Dorset magazine about Equity release together with an article by Bob.
How has Robert Ducker helped you?
He saw us at home on a number of occasions to explain it all which was extremely helpful. There were also some phone calls during which he always returned promptly & was very patient. He explained the process in great detail; was very knowledgeable & re-assuring. He arranged all the legalities which were very smooth. We would not have proceeded at all without him & we are very glad that we did.
Have you seen the outcome you were hoping for?
Yes. Absolutely. Our house improvements are cracking along!
What could they have done better?
I am struggling to think of anything! My wife was the one who needed persuading about Equity release more than me but your approach with her was thoughtful & understanding.
Robert's reply
Hi John and Katherine, Thanks you for those kind words, they very much appreciated. All the best for the future. Kind regards Bob
Review from verified client
September, 2020
Overall
Advice
Service
Value
Based in Oxfordshire
What were the circumstances that caused you to initially look for an adviser?
Required equity release
How has Robert Ducker helped you?
He sourced best product for us
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
First impression from a user who is not yet a client
August, 2020
Overall
Please provide a brief comment about your experience with Robert
Excellent knowledgeable and very professional mortgage advisor, a true gentleman
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Hampshire
What were the circumstances that caused you to initially look for an adviser?
Needed to find a lifetime mortgage
How has Robert Ducker helped you?
Bob contacted me within 30 minutes of using the unbiased website and had found us a lender the same day. He was informative and very professional the whole process was efficient and stress free I wouldn’t hesitate to recommend him
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I have to say that I don’t think it could have gone any smoother
Robert's reply
Hi Linda and Keith thank you for those kind words. All the best for the future. Kind regards Bob
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Buckinghamshire
What were the circumstances that caused you to initially look for an adviser?
He had helped a relative of mine
How has Robert Ducker helped you?
Explained my options clearly and professionally
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Robert's reply
HI Criag, thanks for the review, much appreciated. KInd regards Bob
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Dorset
What were the circumstances that caused you to initially look for an adviser?
We needed advice and guidance on equity release
How has Robert Ducker helped you?
He provided the markets and gave us the appropriate advice
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing to think of
Robert's reply
Thanks Andrew and Karina Much appreciated, Kind regards Bob
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
Money needed to acquire full ownership of my home.
How has Robert Ducker helped you?
He held my hand every step of the way. When there were delays because of the virus situation, he was able to reassure me that it would all work out okay in the end - which it did!
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
I have nothing to add. He did everything I asked him to and I am not qualified to make any further suggestions, constructive or otherwise.
Robert's reply
HI Elizabeth thank you for that glowing revciew, Its very much appreciated. Best of luck for the future and my very kind regards. Bob
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Wanted to release funds on our property
How has Robert Ducker helped you?
Very helpful and informative advice
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
All very good
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Dorset
What were the circumstances that caused you to initially look for an adviser?
We decided to use the equity in our house
How has Robert Ducker helped you?
Arranged a deal to suit us
Have you seen the outcome you were hoping for?
Very happy
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Hampshire
What were the circumstances that caused you to initially look for an adviser?
Lack of knowledge of Equity release, so needed someone with detailed knowledge.
How has Robert Ducker helped you?
With answers to all our questions.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Little that we can think of.
Robert's reply
Thanks Brian, all the best for the future. KiInd regards Bob
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Hampshire
What were the circumstances that caused you to initially look for an adviser?
So to get full information and advice
How has Robert Ducker helped you?
always prompt in replying to questions asked Helpful in filling out forms
Have you seen the outcome you were hoping for?
Yes thank you
Robert's reply
Hi Debbie, thanks for the review, thats good news, enjoy life! All the best for the future.
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in West Sussex
What were the circumstances that caused you to initially look for an adviser?
Looking for Mortgage/Equity release solutions
How has Robert Ducker helped you?
By clearly explaining options and benefits and dealing quickly and clearly with questions.
Have you seen the outcome you were hoping for?
Yes
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Dorset
What were the circumstances that caused you to initially look for an adviser?
Reorganization
How has Robert Ducker helped you?
Finding products
Have you seen the outcome you were hoping for?
Yes