Reviewed for

Mortgages ( 1 )

Equity Release ( 12 )

Reviewers' assets

Up to £50k ( 2 )

£50k - 100k ( 1 )

Client reviews

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

To find a re Mortgage away from Aviva , who have been charging me the extortionate annual interest rate of 7.29% pa over the past 16+ yrs

How has Robert Ducker helped you?

Found me a fixed annual interest rate of 2.5% pa with More2Life .

Have you seen the outcome you were hoping for?

Yes , except for the delays in completion via Equilaw Ltd Solicitors, Twice in one week with final payment completion to Aviva,which resulted in me loosing over £1.200., which I am not happy about!

What could they have done better?

Not sure ?

Robert's reply

Thank you Sidney for those kind words. Best wishes for the future. Kind regards Bob

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

We were keen to raise some capital for house improvements & came across an article in the Dorset magazine about Equity release together with an article by Bob.

How has Robert Ducker helped you?

He saw us at home on a number of occasions to explain it all which was extremely helpful. There were also some phone calls during which he always returned promptly & was very patient. He explained the process in great detail; was very knowledgeable & re-assuring. He arranged all the legalities which were very smooth. We would not have proceeded at all without him & we are very glad that we did.

Have you seen the outcome you were hoping for?

Yes. Absolutely. Our house improvements are cracking along!

What could they have done better?

I am struggling to think of anything! My wife was the one who needed persuading about Equity release more than me but your approach with her was thoughtful & understanding.

Robert's reply

Hi John and Katherine, Thanks you for those kind words, they very much appreciated. All the best for the future. Kind regards Bob

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

Required equity release

How has Robert Ducker helped you?

He sourced best product for us

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

First impression from a user who is not yet a client

August, 2020

Overall

Please provide a brief comment about your experience with Robert

Excellent knowledgeable and very professional mortgage advisor, a true gentleman

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Needed to find a lifetime mortgage

How has Robert Ducker helped you?

Bob contacted me within 30 minutes of using the unbiased website and had found us a lender the same day. He was informative and very professional the whole process was efficient and stress free I wouldn’t hesitate to recommend him

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I have to say that I don’t think it could have gone any smoother

Robert's reply

Hi Linda and Keith thank you for those kind words. All the best for the future. Kind regards Bob

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

He had helped a relative of mine

How has Robert Ducker helped you?

Explained my options clearly and professionally

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Robert's reply

HI Criag, thanks for the review, much appreciated. KInd regards Bob

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

We needed advice and guidance on equity release

How has Robert Ducker helped you?

He provided the markets and gave us the appropriate advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing to think of

Robert's reply

Thanks Andrew and Karina Much appreciated, Kind regards Bob

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Money needed to acquire full ownership of my home.

How has Robert Ducker helped you?

He held my hand every step of the way. When there were delays because of the virus situation, he was able to reassure me that it would all work out okay in the end - which it did!

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I have nothing to add. He did everything I asked him to and I am not qualified to make any further suggestions, constructive or otherwise.

Robert's reply

HI Elizabeth thank you for that glowing revciew, Its very much appreciated. Best of luck for the future and my very kind regards. Bob

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Wanted to release funds on our property

How has Robert Ducker helped you?

Very helpful and informative advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

All very good

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

We decided to use the equity in our house

How has Robert Ducker helped you?

Arranged a deal to suit us

Have you seen the outcome you were hoping for?

Very happy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Lack of knowledge of Equity release, so needed someone with detailed knowledge.

How has Robert Ducker helped you?

With answers to all our questions.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Little that we can think of.

Robert's reply

Thanks Brian, all the best for the future. KiInd regards Bob

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

So to get full information and advice

How has Robert Ducker helped you?

always prompt in replying to questions asked Helpful in filling out forms

Have you seen the outcome you were hoping for?

Yes thank you

Robert's reply

Hi Debbie, thanks for the review, thats good news, enjoy life! All the best for the future.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Looking for Mortgage/Equity release solutions

How has Robert Ducker helped you?

By clearly explaining options and benefits and dealing quickly and clearly with questions.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Reorganization

How has Robert Ducker helped you?

Finding products

Have you seen the outcome you were hoping for?

Yes