Melanie Eastwood

What were the circumstances that caused you to initially look for an adviser?

invest a large amount of money

How has Melanie Eastwood helped you?

supported me in investing the money

Have you seen the outcome you were hoping for?

yes

What could they have done better?

Melanie could have been a bit more realistic in her email communication regarding when she would reply. Quit often we had to chase what was happening.

What were the circumstances that caused you to initially look for an adviser?

To move investments in order to reduce costs and easier access. Also to put LPA’s in place.

How has Melanie Eastwood helped you?

Financially to move investments quickly easily and efficiently. Also on future guidance on banking, tax and money home expenditure

Have you seen the outcome you were hoping for?

Yes very pleased

What could they have done better?

Excellent service and I cannot think of anything to improve on to date.

What were the circumstances that caused you to initially look for an adviser?

Wanted to get a mortgage and needed advice on how to achieve this

How has Melanie Eastwood helped you?

Very helpful with providing all the information we needed to get a mortgage. Found the portal useful and easy to upload documents.

Have you seen the outcome you were hoping for?

Yes, we now have a mortgage

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

Buying my first home.

How has Melanie Eastwood helped you?

Melanie’s experience and knowledge of mortgages helped us get the best deal, we were delighted with her services.

Have you seen the outcome you were hoping for?

Yes, thanks to Melanie’s advice, we secured our mortgage and have now purchased our first home.

What were the circumstances that caused you to initially look for an adviser?

Have been using Melanie and her team since 2017 service is unbeatable and has always exceeded my expectations when it comes to finding me the right deal.

How has Melanie Eastwood helped you?

From finding us our first mortgage to now arranging our new mortgage rate Melanie and her team go above and beyond to make sure the process is as simple and hassle free as they can also the follow up after care after all is said and done is second to non checking in making sure all Is still Ok even when nothing is needed just a message to check in along the way.

Have you seen the outcome you were hoping for?

Absolutely, I would say the outcome exceeding what I was hoping for.

What could they have done better?

I m sure Melanie and her team could improve however, for my experience and what they arranged for em they could not have done any better.