Andrew Quinn

What were the circumstances that caused you to initially look for an adviser?

Needed to remortgage my buy to let property

How has Andrew Quinn helped you?

He provided great options that I wouldn’t have thought of myself and made everything super easy.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Mortgage fixed rate came to an end

How has Andrew Quinn helped you?

Fantastic service from the first contact kept me updated with better deals and got my mortage offers three times before it it confirmed due to better interest rates.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

I was referred by s friend

How has Andrew Quinn helped you?

Yes

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing he had been amazing

What were the circumstances that caused you to initially look for an adviser?

Mortgage deal needed renewing

How has Andrew Quinn helped you?

Found the best mortgage deal for my circumstances and provided outstanding personal service

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Our fixed term mortgage was coming to the end of the term and we needed to arrange a new one.

How has Andrew Quinn helped you?

Andrew and his team found the right mortgage & mortgage lender for us and kept an eye on the changing interest rates, making sure that we would be getting the best rate possible. As soon as the rates came down further, which happened just before our old mortgage term ended and the new one started, they rearranged the new one so that we could take advantage of the better interest rate. In doing so, they have saved us a lot of money.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

I was recommend Andrew from a work colleague

How has Andrew Quinn helped you?

He had got me my last 3 mortgages and always gave me good advice and explained all options available to me

Have you seen the outcome you were hoping for?

Yes I certainly have

What could they have done better?

Nothing I’m very happy with the service I received

What were the circumstances that caused you to initially look for an adviser?

Get the best product for my circumstances. A contractor for a while

How has Andrew Quinn helped you?

Finding the best deals and advice on the market. His team have found me insurance products as well.

Have you seen the outcome you were hoping for?

Yes always

What could they have done better?

N/a

What were the circumstances that caused you to initially look for an adviser?

To remortgage and remove someone from the mortgage

How has Andrew Quinn helped you?

Supportive and helped me understand different terms. Always there if needed more information on different products or solicitors.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We were looking for a mortgage for a house purchase and renovation.

How has Andrew Quinn helped you?

100% Andrew Quinn has genuinely made the whole process easier and more efficient.

Have you seen the outcome you were hoping for?

Definitely. We struggled to find the right mortgage through the usual banks, Andrew and his team sorted everything.

What could they have done better?

Nothing, the whole process was much easier than expected

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Andrew Quinn helped you?

Thorough and solid advice and service. Always strategically on point.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I wanted to change my residential mortgage to a buy to let, in order to let my property out.

How has Andrew Quinn helped you?

Andrew went above and beyond, taking my own situation into consideration. He is friendly, trustworthy and extremely knowledgeable. The best mortgage advice I’ve received and I wouldn’t hesitate in recommending him to friends and family.

Have you seen the outcome you were hoping for?

Yes, the whole process was quick and efficient.

What could they have done better?

Nothing!

What were the circumstances that caused you to initially look for an adviser?

We have used Andy for years now, and wouldn't go elsewhere. In this instance, our Mortgage was due for renewal, and also our home/life insurance.

How has Andrew Quinn helped you?

Andy is very thorough and professional. Being self-employed, it always feels like a minefield when it comes to mortgages- but Andy always gets us sorted and it is always stress free.

Have you seen the outcome you were hoping for?

Yes, we are all sorted.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

i needed a new mortgage deal they were fantastic

How has Andrew Quinn helped you?

He was informative, great communication and was fantastic all round

Have you seen the outcome you were hoping for?

yes 100% brilliant

What could they have done better?

nothing- it was perfect

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Andrew Quinn helped you?

Yes

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Andrew Quinn helped you?

Sourced a mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Wanting to buy my house and wasn’t sure how to go about it.

How has Andrew Quinn helped you?

Immensely- taken all of the worry and pressure off me and dealt with things to make it easier for myself to understand.

Have you seen the outcome you were hoping for?

Yes absolutely

What could they have done better?

Nothing !

What were the circumstances that caused you to initially look for an adviser?

To help me get my mortgage ported to a new mortgage.

How has Andrew Quinn helped you?

Very much

Have you seen the outcome you were hoping for?

Yes; very happy

What could they have done better?

Nothing. The entire team were fabulous.

What were the circumstances that caused you to initially look for an adviser?

When we began looking to buy our first home

How has Andrew Quinn helped you?

Andrew has been in touch with us throughout the process, provided his insight and assistance at all stages. He has been readily contactable to allow us to ask any questions as and when they have risen

Have you seen the outcome you were hoping for?

Yes we have now purchased our first home. The purchase went smoothly and we were helped throughout the process by Andrew

What could they have done better?

Nothing, they have been great from start to finish!

What were the circumstances that caused you to initially look for an adviser?

We needed to raise finance to purchase buy to let property

How has Andrew Quinn helped you?

Andy was very knowledgeable, fast and efficient

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

They are very proactive and handled everything very professionally. I don’t think they could have done any better. We are more than happy with the outcome.

What were the circumstances that caused you to initially look for an adviser?

Additional mortgage

How has Andrew Quinn helped you?

Clearly set out all the alternatives, timescales and costs. Responses to queries given in a timely manner.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

I was referred to Andrew by one of my colleagues who had recently dealt with Andrew for their own mortgage requirement. I was told by my own lender to secure the better rates I would need to apply via a broker rather than direct.

How has Andrew Quinn helped you?

Andrew secured me a better rate on my mortgage than I could achieve dealing direct wit the lender. He looked at alternatives in the market and gave great advice.

Have you seen the outcome you were hoping for?

Absolutely, got a better deal and then improved on the rate prior to it going live.

What could they have done better?

Nothing could have been done better, would definitely recommend and will personally use Andrew and the company again going forward.

What were the circumstances that caused you to initially look for an adviser?

We had a short turn around in looking at mortgages.

How has Andrew Quinn helped you?

He made sure that we had full confidence in what he was doing. Keeping us updated regularly and making sure we understood what was going on.

Have you seen the outcome you were hoping for?

Andy and his team went over and above to ensure that we got exactly what we wanted and needed.

What could they have done better?

Andy and his team are second to non.

What were the circumstances that caused you to initially look for an adviser?

I had a complicated case that no-one seemed able to help me with.

How has Andrew Quinn helped you?

He got me a new fixed rate

Have you seen the outcome you were hoping for?

Yes, the mortgage recently completed.

What could they have done better?

Nothing at all.

What were the circumstances that caused you to initially look for an adviser?

We have used Andrew Services for 7 years now. He has always been excellent, quick, efficient, friendly and knowledgable. He kindly contacted us when our fixed rate was about to expire and assisted us with a new mortgage. First rate!

How has Andrew Quinn helped you?

Andrew makes the often complex process of mortgaging a property painless and actually enjoyable, he is a pleasure to consult with and we cannot recommend him highly enough.

Have you seen the outcome you were hoping for?

Yes, absolutely.

What could they have done better?

Nothing, Andrew is a class act!

What were the circumstances that caused you to initially look for an adviser?

I was looking to remortgage during lockdown and the professional services were second to none all queries answered promptly

How has Andrew Quinn helped you?

He gave me the advice I was looking for talked me through it step by step and also has just found me a new deal on my mortgage

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

I don’t believe any better could have been achieved service was outstanding throughout

What were the circumstances that caused you to initially look for an adviser?

My mortgage was due for renewal

How has Andrew Quinn helped you?

Andrew helped me in the initial purchase of my property a number of years ago and was amazing. I didn't hesitate to go back to him when my mortgage was due - great sound advice all the way through the process.

Have you seen the outcome you were hoping for?

Yes, completely, huge help and advice from start to finish

What could they have done better?

Nothing at all.

What were the circumstances that caused you to initially look for an adviser?

End of fixed term mortgage

How has Andrew Quinn helped you?

Andy provided excellent advice and helped us to secure the best deal for us.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

There is nothing Andy could have done better.

What were the circumstances that caused you to initially look for an adviser?

Excellent recommendation and and experienced advisor required for our needs.

How has Andrew Quinn helped you?

Gone through the detail of our needs and relevant product/advise given.

Have you seen the outcome you were hoping for?

Yes, various relevant options given.

What could they have done better?

Great service, nothing could have been handled better

What were the circumstances that caused you to initially look for an adviser?

Our current fixed mortgage term was coming to an end and with the recent increase in mortgage rates, we thought it was in our best interest to get advice and help from a professional

How has Andrew Quinn helped you?

Andrew secured us the best mortgage rate and made the whole process stress free. He explained each little detail making sure we understood our agreement with the new lender and put our minds at ease throughout the whole process

Have you seen the outcome you were hoping for?

Yes, we secured the best deal

What could they have done better?

Nothing, everything exceeded our expectations

What were the circumstances that caused you to initially look for an adviser?

Andrew was recommended to me by my accountant who said he was a trusty guy when it came to mortgages - and he was right! Andrew was brilliant and gave us all the advice we needed and more!

How has Andrew Quinn helped you?

Andrew was fantastic throughout but particularly at the start, as he explained everything to us (as we were first time buyers) and made the whole process easy to navigate. He was also super helpful when it came to negotiating price.

Have you seen the outcome you were hoping for?

Yes, Andrew and the team helped us to secure a mortgage and were always a phone call away whenever we needed advice and guidance!

What could they have done better?

We were happy with the service provided.

What were the circumstances that caused you to initially look for an adviser?

Recommended by a friend when we bought our house in 2014 and another house a few years later

How has Andrew Quinn helped you?

Explaining pros and cons of each option in a clear manner

Have you seen the outcome you were hoping for?

Absolutely. Andy and his team have always given us excellent advice and various options

What were the circumstances that caused you to initially look for an adviser?

New home

How has Andrew Quinn helped you?

New mortgages, renewals and general support with money management.

Have you seen the outcome you were hoping for?

For sure

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage

How has Andrew Quinn helped you?

Andrew arranged my fe-mortgage, he was responsive and always answered my many questions. He became my trusted adviser.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We needed to remortgage after our fixed rate was coming to an end and needed advice due to rising interest rates.

How has Andrew Quinn helped you?

Contacted us well in advance of our fixed rate coming to an end. He checked the rates multiple times for us in case rates came down (which they did).

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

We originally looked for an advisor when we were buying our house because we knew we didn't know all the things we needed to and really wanted an expert involved in our journey. Andrew has now helped us with buying our house in the first place and then going through the process of renewing our mortgage twice.

How has Andrew Quinn helped you?

His advice has been invaluable. He has explained everything brilliantly and shared different options with us to make sure we were getting what we needed.

Have you seen the outcome you were hoping for?

Yes - we were able to buy our house with confidence around the mortgage.

What could they have done better?

I must admit I am struggling with this - I always think it is important to be constructive but I'm not really sure what Andrew could have done better.

What were the circumstances that caused you to initially look for an adviser?

It was time to renew our existing mortgage.

How has Andrew Quinn helped you?

He listened carefully to our requirements and gave informative support and guidance.

Have you seen the outcome you were hoping for?

Yes, we were supported to get exactly what we were looking for.

What could they have done better?

N/A as I was extremely satisfied with the professional and efficient service provided.

What were the circumstances that caused you to initially look for an adviser?

Property purchase

How has Andrew Quinn helped you?

Fantastic support, advice and customer service

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing the service was fantastic

What were the circumstances that caused you to initially look for an adviser?

Initially I was remortgaging one flat, then buying another and then remortgaging the second one, 2 years later

How has Andrew Quinn helped you?

Andrew knew that my London flat was due for remortgage in august 2023 and we anticipated a big increased in the monthly payments. Andrew looked into this in advance for me, in December 2022, and found a great deal with my existing provider, which he locked in at the point. He had saved me hundreds a month by doing this, as interest rates have continued to climb in the meantime.

Have you seen the outcome you were hoping for?

The outcome was better than expected.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

I needed to remortgage using help to buy and also transfer to sole ownership after a separation

How has Andrew Quinn helped you?

Andy helped to boost my confidence when I didn’t think I’d be able to get a mortgage on my sole income and given the current market. He exhausted the market to find the right lender for my needs and dealt with everything so quickly and efficiently, it was the least stressful mortgage process I’ve been through. He was so supportive, great with communication and generally checking in and completely on the ball when getting this pushed through while keeping me in the loop and always making me feel like I was his top priority.

Have you seen the outcome you were hoping for?

Yes, couldn’t have asked for a better service

What were the circumstances that caused you to initially look for an adviser?

I needed to secure a mortgage in particularly specific circumstances.

How has Andrew Quinn helped you?

He made it possible to obtain a mortgage on my own after a difficult separation.

Have you seen the outcome you were hoping for?

100%

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

New home

How has Andrew Quinn helped you?

Honest advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Initially to refinance my buy-to-let

How has Andrew Quinn helped you?

Give me a range of options from informed choice. Makes the process easy

Have you seen the outcome you were hoping for?

Yes, the interest rate in the end was reduced from the initial one offered due to new deals. The team kept an eye on new rates before the refinance date to give me the best possible deal.

What were the circumstances that caused you to initially look for an adviser?

Felt that I was out of my comfort zone in understanding all the offers and products available on the market

How has Andrew Quinn helped you?

Made us aware of an offer that allowed us to get the best possible deal that I doubt I'd have found on my own

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Looking for my first Buy to Let mortgage, an equity release and a new homeowners mortgage.

How has Andrew Quinn helped you?

He has helped us look for the best deals available in the market and advised us best next moves.

Have you seen the outcome you were hoping for?

Yes Andrew was able to secure us the mortgage for our dream house.

What could they have done better?

Nothing!

What were the circumstances that caused you to initially look for an adviser?

Moving home

How has Andrew Quinn helped you?

Pro-active advice in re-negotiating mortgage prior to end of fixed period.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

2 remortgages

How has Andrew Quinn helped you?

Advice, really helpful and completely trusted the process

Have you seen the outcome you were hoping for?

Yes absolutely - Fantastic service from initial conversation to completion

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

My husband is self employed and therefore due to the current climate we wanted advise of the best way to proceed and also felt an advisor would have more options.

How has Andrew Quinn helped you?

Mortgage renewal after fixed term ended

Have you seen the outcome you were hoping for?

Yes, Andy helped with our renewal and also put a plan in place for how we can proceed further down the line so will be definitely going back to him

What could they have done better?

I do not have any improvements as it was exactly the service we required

What were the circumstances that caused you to initially look for an adviser?

I used to be a mortgage adviser myself, but after not practicing advice in this area for a number of years, I needed to seek a new mortgage adviser to complete my remortgage that align with our needs moving forward.

How has Andrew Quinn helped you?

Andy explained the current mortgage situation in full and his thoughts moving forward. It is a tough time for many mortgage holders who are coming off a fixed rate product, but with Andy in your corner advising you, it was an easier transition.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

Remortgaging our property

How has Andrew Quinn helped you?

Andy is great, knowledgeable and understanding of our circumstances. He helped us re mortgage to build an extension on our property and then to look at our future needs if we needed to borrow more money should we need to.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Needed a new mortgage

How has Andrew Quinn helped you?

Professional, honest and quick

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

controlled interest rates! Alas, nothing!

What were the circumstances that caused you to initially look for an adviser?

Initially my partner and I were looking for a re-mortgage as we were purchasing a more expensive property. With both of us being self-employed, we needed someone who was experienced. Andy was highly recommend to us by my accountant.

How has Andrew Quinn helped you?

Andrew uses his experience, knowledge and skill to give options. He explains everything in detail to ensure that his advice is clear and perfectly understood. He does his homework and he goes over and above any reasonable expectation. Since my first contact with Andrew, he and his team have handled a BTL mortgage and they are currently handling another re-mortgage for me. I wouldn't go anywhere else.

Have you seen the outcome you were hoping for?

Yes, Andrew was able to secure a mortgage with an alternative provider than the one we had at favourable rates, however, we didn't go ahead with the purchase.

What could they have done better?

Andrew got my BTL mortgage completed within 14 days; we think it's probably a record. There isn't anything that Andrew could have done better, I'm very grateful to him.

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage required

How has Andrew Quinn helped you?

Andy made the entire process so easy. He took the stress out of the situation completely, ensured we were always informed, up to date, in the know and armed with all the facts we needed. He always worked in our best interests and ensured we secured exactly the deal we needed.

Have you seen the outcome you were hoping for?

Absolutely. The Response team are the best mortgage services company I have come across. Their service is second to none and they would be my only choice for my future mortgage needs.

What could they have done better?

Nothing!

What were the circumstances that caused you to initially look for an adviser?

I wasn’t confident in finding the best mortgage myself or what to have in place for both getting a mortgage and beyond in terms of cover should something happen

How has Andrew Quinn helped you?

Despite my circumstances got me the best deal for my mortgage. Given honest advice when I have needed it for both mortgage and insurance. Couldn’t have done it without!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, cannot fault

What were the circumstances that caused you to initially look for an adviser?

need for BTL mortgage

How has Andrew Quinn helped you?

informed and thorough knowledge and advice

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nope !

What were the circumstances that caused you to initially look for an adviser?

New morgage

How has Andrew Quinn helped you?

yes

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing. They were very responsive and went above and beyond to resolve issues we were having with the morgage.