Reviewed for

Insurance and Protection ( 114 )

Mortgages ( 326 )

Equity Release ( 8 )

Financial Mentoring ( 1 )

Reviewers' assets

£200k - £500k ( 6 )

£100k - £200k ( 9 )

£50k - 100k ( 16 )

Up to £50k ( 139 )

Client reviews

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Our fixed rate was due to end and we were looking to release some equity from our property, by way of a re-mortgage.

How has Greg West helped you?

Greg was very patient and helpful in achieving success for our re-mortgage and releasing some equity from our property. Our situation was complex, with my partner having very recently gone self-employed.

Have you seen the outcome you were hoping for?

Absolutely, without Greg's help and advice I feel that we would really struggled to have achieved the outcome we needed.

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying our first home.

How has Greg West helped you?

He has helped us throughout the process of buying, from sorting out our mortgage to sorting out life insurance, he also went above and beyond to give us advice and help in moments we just didn't understand the processes, with it being our first home.

Have you seen the outcome you were hoping for?

Absolutely.

Review from verified client

February, 2024

Overall

Service

Advice

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Re mortgage

How has Greg West helped you?

Got me best deals and offered great advice

Have you seen the outcome you were hoping for?

Best of what was available yes

What could they have done better?

NA

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

My husband and I were wanting the best deal of mortgage for our specific circumstances and thought that going to speak to an expert would be the best option

How has Greg West helped you?

Greg was honest and genuinely interested in getting us the best deal. He looked into all the options available for us whilst we were with him for our appointment and then presented us with the top few options so that we could make a decision for ourselves. It was really nice to be able to meet Greg at his office and to speak about this important process face to face. A rarity these days!

Have you seen the outcome you were hoping for?

Absolutely - we have no doubt that Greg found us the best possible mortgage at that time and we were really pleased with the result

What could they have done better?

Nothing at all. Greg was a pleasure to do business with and professional and friendly at all times. It took at the worry and hassle out of our mortgage decision.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgaging a new property

How has Greg West helped you?

Helped us find a mortgage, and completed the application for is

Have you seen the outcome you were hoping for?

Yes

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Buying a house on my own

How has Greg West helped you?

Very knowledgeable and provided good advice. I was very confident going ahead with his recommendations.

Have you seen the outcome you were hoping for?

Yes, very happy with what he helped me to secure and good value for money service.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Brought a new house and needed advice, then was due a renewal

How has Greg West helped you?

Greg has been fantastic! Being first time buyers we needed help and advice that was made simplistic to us. Greg was great in doing this and really helped in making us understand the legal side of things

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Greg was fantastic

First impression from a user who is not yet a client

September, 2023

Overall

Please provide a brief comment about your experience with Greg

Greg was very professional, always on time and very informative.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage & insurance advice.

How has Greg West helped you?

Gave me excellent advice based on his in depth financial knowledge and professional expertise.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

We met Greg circa 5 years ago when we were first time buyers and have used him ever since for all mortgage circumstances.

How has Greg West helped you?

Greg has advised us through 2 house moves and 2 remortgages

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

N/A

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Renewal of mortgage

How has Greg West helped you?

Greg was efficient and transparent with our options, getting us the best deal in difficult times

Have you seen the outcome you were hoping for?

Yes

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Re mortage

How has Greg West helped you?

I felt that he understoid my personal circumstances and tailoured my mortage to suite my specifuc needs and was compassionate and honest.

Have you seen the outcome you were hoping for?

Yes very happy

What could they have done better?

Nothing

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Shropshire

What were the circumstances that caused you to initially look for an adviser?

Purchasing my first home

How has Greg West helped you?

Helped clarify the Mortage process for me and move me forward to now completing the Mortage application and have purchased my first home

Have you seen the outcome you were hoping for?

Yes, couldn’t fault the service given

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Purchasing a house

How has Greg West helped you?

Gave fantastic advice in regards to options and was very transparent with the information given

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing service was excellent

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

5 year fixed term mortgage coming to an end.

How has Greg West helped you?

Greg has provided mortgage advice on 3 separate occasions over the last 10 years, following the end of each 5 year mortgage.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Greg has provided sound advice every time.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Needing a mortgage

How has Greg West helped you?

Securing a mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I needed to remortgage

How has Greg West helped you?

Greg helped with my remortgage , Greg even notify me when a better deal appeared after my initial quote

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, excellent service

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

In todays current financial climate, it’s hard to know what the best option is in your own personal circumstances. Speaking to Greg helped me to make the decision that was right for me.

How has Greg West helped you?

He talked me through the different mortgage options available to me, giving me an understanding of how the current financial market would effect my personal finances.

Have you seen the outcome you were hoping for?

Yes, I think this is the best I could of hoped for in the current market.

What could they have done better?

Nothing, Greg was was very easy to talk to and gave very good advise.

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Applying for a mortgage

How has Greg West helped you?

Advised on mortgage and life insurance and buildings insurance

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing at all. Service was exceptional

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Remortgage after a separation.

How has Greg West helped you?

Found me an affordable mortage and life insurance

Have you seen the outcome you were hoping for?

Yes, Greg managed to find a solution so I keep my house and remortgage.

What could they have done better?

Nothing. Greg was professional, friendly and happy to answer all my questions. All aspects were dealt with in a quick and timely manner.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To remortgage in a difficult time in the market.

How has Greg West helped you?

He always delivered what was promised. Managed to get us a good deal that I would not have been able to do on my own.

Have you seen the outcome you were hoping for?

Yes managed to secure a good deal before the market went crazy making our mortgage affordable.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

NEEDED A MORTGAGE WAS TOLD GREG WAS ONE OF THE BEST .

How has Greg West helped you?

HE HAS HELPED US A FEW TIMES NOW ON THE MORTGAGE SIDE AND HAS DONE HIS UP MOST TO SAVE US AS MUCH AS HE CAN GETTING THE BEST DEAL EVEN WHEN IT WAS NEAR THE TIME OF RENEWAL .

Have you seen the outcome you were hoping for?

APART FROM OUR MORTGAGE GOING UP DUE TOO INTEREST RATES WHICH CAN'T BE HELPED WE HAVE NOW GOT A NEW MORTGAGE

What could they have done better?

NOTHING , ANSWERED AND SOLVED ANY ISSUES WE HAD .

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage coming to the end of fixed rate period

How has Greg West helped you?

Greg helped me select a new product during a very difficult economic environment with lots of unknowns

Have you seen the outcome you were hoping for?

I think I did get the best outcome given the turmoil that the Government put us into at that time. He acted very quickly and efficiently on my behalf

What could they have done better?

Nothing

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Greg West helped you?

Helped find the best deal

Have you seen the outcome you were hoping for?

Yes

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying our first house

How has Greg West helped you?

He has helped with getting our mortgage and sub-sequent remortgages. Help with additional borrowing and advice and calculations for different values and salaries.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Greg has been my mortgage advisor for four years. My 2-year fixed rate was coming to an end.

How has Greg West helped you?

Greg contacted me in August 2022, just before the anticipated interest rate hike to advise my current 2-year fix could be switched early. Greg talked me through options to limit the impact on my future mortgage payments. Gregs advice saw secure a 5-year fix and beat the interest rate rises. Had we waited until later in 2022, i’d likely be paying another 2% more on my mortgage!

Have you seen the outcome you were hoping for?

Absolutely. Gregs actions and advice limited my mortgage rate rise significantly. I couod be paying another £2-300 per month more right now!

What could they have done better?

Nothing. Greg is fantastic, efficient and true to his word.

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Wanted to change from interest free mortgage to a fixed rate mortgage.

How has Greg West helped you?

Greg helped secure an affordable monthly payment mortgage and life cover insurance.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No I don’t think so

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

My fixed term mortgage deal was coming to an end and needed help to get a new deal.

How has Greg West helped you?

Sorted my mortgage out completely.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Literally nothing

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying my first home.

How has Greg West helped you?

Initially set up my mortgage. Helped answer a lot of questions I had during the process. Renewed my mortgage recently.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal

How has Greg West helped you?

Helped with mortgage advice following separation and mortgage renewals

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Greg us a fantastic advisor and has been a great support with advice during a difficult time

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Purchasing a house.

How has Greg West helped you?

He helped us find the best mortgage for us.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Wanting to purchase a property

How has Greg West helped you?

Brilliant advice financially and helped us with the process of applying for a mortgage.

Have you seen the outcome you were hoping for?

Yes brilliant

What could they have done better?

Nothing. Very good advice and very friendly, approachable and prompt at replying.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

We needed to find a remortgage deal for our fixed mortgage which was due to expire.

How has Greg West helped you?

Greg has helped us find the best mortgage deals to suit our needs on several occasions over the last 8 years or so.

Have you seen the outcome you were hoping for?

Yes we have!

What could they have done better?

Absolutely nothing!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Greg West helped you?

Greg is very professional and guided us through the process and took the stress away.

Have you seen the outcome you were hoping for?

Yes we have, we are very happy with the outcome we got.

What could they have done better?

N/A

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed a mortgage with my partner. I already had a solo help to buy.

How has Greg West helped you?

Greg helped us with a mortgage, he also helped us set up life insurance and critical cover.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing, Greg was brilliant.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

My brother and I were looking to get onto the property ladder.

How has Greg West helped you?

Greg helped us see where we were budget wise, and served as our Mortgage Broker, as well as sort us out with life cover.

Have you seen the outcome you were hoping for?

We moved into our flat a week or so ago,so yes!

What could they have done better?

they're weren't any issues,so i am not sure really.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying my first house, helped more than I could have asked for, and helped me actually understand it all.

How has Greg West helped you?

Buying my first home. Getting yearly fixed rates. Helping understand my mortgage and getting the best options for me.

Have you seen the outcome you were hoping for?

Completely happy with the service. And recommend when I can.

What could they have done better?

N/a

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage and release of equity

How has Greg West helped you?

Greg provided advice on the best fixed rate mortgage for our current circumstances.

Have you seen the outcome you were hoping for?

As a result of Greg's advice and assistance we managed to secure our fixed rate mortgage before the significant rise in interest rates.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Remortgage of my house

How has Greg West helped you?

Greg was brilliant at explaining everything about the remortgage and answering all my questions along the way. He found me the best deal for my circumstances and locked it in on the day before interest rates went up any higher.

Have you seen the outcome you were hoping for?

Yes I now have a good deal on my mortgage for the next 2 years

What could they have done better?

Nothing, I was really pleased with the service from start to finish

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Getting out first mortgage

How has Greg West helped you?

Helped secure the mortgage quickly and easily

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Couldn’t have been better

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Needed to boost our income for retirement.

How has Greg West helped you?

He provided retirement advice and recommended a Lifetime Mortgage.

Have you seen the outcome you were hoping for?

This mortgage has provided us with a practical retirement solution which suits our needs.

What could they have done better?

We had no issues so no recommendations here.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was at the end of my tie in to my current mortgage

How has Greg West helped you?

He contacted me six months before my tie in ended to secure our new mortgage as he thought the interest rates would go up and he was right as they went up four or five time since he secured our new deal and saved us a fortune in interest payments.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Greg always goes above and beyond what you would expect and has consistently saved us money and reduced the years/term of our mortgage.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We were looking to renew our mortgage and didn’t know where to begin.

How has Greg West helped you?

He secured our mortgage renewal and put our mind at ease following uncertain Financial Times.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing at all. The service Greg provided was second to none!

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

First time buyers

How has Greg West helped you?

He found us the best deal!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Greg was excellent

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We had to try to buy out daughters partners half of the house as they had split

How has Greg West helped you?

He has been amazing and looked into all aspects of borrowing the money including equity release.

Have you seen the outcome you were hoping for?

Yes we have received the money to be able to pay daughters partner off.

What could they have done better?

Nothing very helpful and felt we could trust him implicitly.

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

We needed a 10% mortgage quite quickly and we’re recommended Greg by someone my mum works with.

How has Greg West helped you?

Greg helped us secure our first home by getting us a great mortgage with great terms.

Have you seen the outcome you were hoping for?

Yes absolutely

What could they have done better?

Nothing!

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying a new house.

How has Greg West helped you?

Greg helped to review new mortgage options and associated insurances. As always the service provided was excellent and great value for money.

Have you seen the outcome you were hoping for?

Yes, every time I have contacted Greg, I have always received great advice and a satisfactory outcome.

What could they have done better?

N/A

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

First time buyer needing mortgage assistance

How has Greg West helped you?

Greg sourced the best mortgage deal for us at the time and talked us through every step of the way.

Have you seen the outcome you were hoping for?

Yes we have purchased our first property

What could they have done better?

Nothing I would change

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I needed a new mortgage as was buying a home.

How has Greg West helped you?

Greg researched available options and presented them to me.

Have you seen the outcome you were hoping for?

Yes. Best option on the market and to beat other quotes I received elsewhere.

What could they have done better?

NA

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

To obtain a homeowners mortgage.

How has Greg West helped you?

We have obtained mortgages from Greg at various stages during the past 15years. Greg has delivered what we have asked for in product & cost every time. We have also obtained life insurance & our wills have been put together for us with Gregs advice.

Have you seen the outcome you were hoping for?

Every time!

What could they have done better?

Nothing worth mentioning.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage

How has Greg West helped you?

Helped to find the right mortgage for us

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, very happy with sevice

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

My fixed rate mortgage deal was coming to an end, so I wanted to set up an new one

How has Greg West helped you?

He is friendly and flexible with appointment times. He explains everything really clearly, so things are simple to understand.

Have you seen the outcome you were hoping for?

Yes - Greg arranged a new fixed rate deal for me, along with some additional borrowing. It was all really simple and straightforward to sort out.

What could they have done better?

Nothing - his service was great, as it always has been.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed information and advice regarding mortgages for our first home.

How has Greg West helped you?

He helped talk through the available options for our original mortgage application several years ago. After the fixed term expired he then went through how best to move forward to continue to get decent rates.

Have you seen the outcome you were hoping for?

Absolutely, we've got our house and we're very happy

What could they have done better?

Nothing, all the information was clear and the options laid out in sufficient detail to allow you to make an informed choice. Greg was friendly and knew what he was talking about, I couldn't ask for more.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying house

How has Greg West helped you?

Provided great knowledge of the market and always get a great deal with him.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing top work alround.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Myself and my partner were looking to find a mortgage advisor due to wanting to buy our first home together.

How has Greg West helped you?

Greg made the process of applying for our mortgage easy and understandable. He helped us to find the best deal for us.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing, 5* service

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage was finishing.

How has Greg West helped you?

Sorted out a new deal without any hassle.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

As first time buyers we were unsure on how things worked and what we could afford.

How has Greg West helped you?

Greg gave us great advice, making things simple to understand and made clear what was relevant to us and what wasn’t which made everything so much simpler.

Have you seen the outcome you were hoping for?

Yes, we now own our first home and the process was simpler than we imagined before Greg’s advice.

What could they have done better?

Greg gave us all the advice we needed. Took time out to answer any questions we had through the process. We couldn’t have asked for more.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Our rented house was put up for sale so we decided to buy it and needed a small mortgage

How has Greg West helped you?

Buy getting us the best deal to suit our needs

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing all fine

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We wished to raise capital for childrens property purchase

How has Greg West helped you?

We took out a fixed rate mortgage on a second property

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Moving House

How has Greg West helped you?

Arranged a re mortgage

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

Nothing!

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

My partner and I was in the process of buying a house and Greg was recommended by a colleague at work.

How has Greg West helped you?

Greg was brilliant from day 1. He was able to come to our house, sit down with us and explain the process, what he does, how he can help etc. My partner and I were knew to the 'house buying' process and had many question, which Greg was able to answer for us. I was able to contact Greg via text, email and telephone, which was very convenient when at work! Greg found us a mortgage deal, and then the property fell through, but when we found another property, he was there to support us again with the process.

Have you seen the outcome you were hoping for?

Yes, we gained a good mortgage deal which my partner and I were happy with.

What could they have done better?

If I am honest, Greg ticked every box for my partner and I as a mortgage broker/advisor. For what we needed and wanted, he did it for us.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We were first time buyers

How has Greg West helped you?

He helped us find the best mortgage for us, explained everything so well as we were new to the whole house buying experience and made us feel completely at ease through the whole process. He was always happy to help if we needed advice, very prompt email responses.

Have you seen the outcome you were hoping for?

Yes we have, the best outcome there could have been.

What could they have done better?

Honestly nothing, amazing service.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

We were looking for a mortgage as first time buyers.

How has Greg West helped you?

Greg was so helpful with advising us with our mortgage and guiding us through the whole application process. He was always very responsive and reassuring, providing us with a friendly and professional service.

Have you seen the outcome you were hoping for?

Yes. 100%

What could they have done better?

Nothing. The service was excellent.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Organising a mortgage

How has Greg West helped you?

Greg was friendly and helpful. I knew he was good as my son had used Greg to arrange his mortgage

Have you seen the outcome you were hoping for?

Yes, Greg talked me through my mortgage options and I chose the best mortgage that suited my needs

What could they have done better?

Nothing

First impression from a user who is not yet a client

April, 2022

Overall

Please provide a brief comment about your experience with Greg

Knowledgeable, patient, precise and easy to talk to. Very professional and trustworthy.

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Mortgage Renewal

How has Greg West helped you?

In every way possible

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

End of current fixed rate mortgage and looking for a better deal

How has Greg West helped you?

Greg provided 5* advice and service. He found me an amazing deal and nothing is ever too much trouble for him. Working out of hours and travelling to you to conduct a face to face service rather being a voice over the phone made it personal.

Have you seen the outcome you were hoping for?

Now started a new mortgage term

What could they have done better?

Nothing.. it was smooth and seamless

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgaging self build.

How has Greg West helped you?

Greg arranged my mortgage following the completion of my self build property.

Have you seen the outcome you were hoping for?

Yes, mortgage received.

What could they have done better?

Everything was spot on.

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Moving home and requiring a mortgage

How has Greg West helped you?

Greg is very helpful and searched for the best rate and best bank/building society to use

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. They are very professional and thorough

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To obtain a RIO mortgage.

How has Greg West helped you?

He sourced the best mortgage for me.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

An excellent professional service was provided throughout.

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

First Time Buyer - Needed advice regarding a mortgage.

How has Greg West helped you?

Greg was instrumental in advising me on the amount I could afford to borrow for a Mortgage, and made sure that I understood everything before making a decision. Greg was always available when needed and went above and beyond to ensure nothing was missed and everything was dealt with very quickly.

Have you seen the outcome you were hoping for?

Yes - Completed on my first home a couple of weeks ago.

What could they have done better?

Nothing - Everything was dealt with and would recommend Greg to anyone.

Greg's reply

Thanks for your feedback James and glad to have been able to help you with your first home.

First impression from a user who is not yet a client

December, 2021

Overall

Please provide a brief comment about your experience with Greg

Clear, helpful, honest.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Required a new fixed term product for my mortgage

How has Greg West helped you?

I contacted Greg to arrange a new deal. Greg has done this process for me for a few years now.

Have you seen the outcome you were hoping for?

Definately. Greg has provided us with another quality product, and he also provides great advice.

What could they have done better?

I was happy, as always, with Greg's advice and recommendations.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

My wife and I were buying our first house and sought advice on the best type of mortgage for us.

How has Greg West helped you?

Greg's has always listened carefully to our current needs and will provide a number of appropriate options for us to choose from. He always remains objective and has never tried to influence our decisions. Instead, he presents us with all of the information that we need. He is always on-hand should we need to seek further impartial advice about specific details relating to our financial decisions. Greg has given us a service that is highly professional, yet with a personal touch.

Have you seen the outcome you were hoping for?

Yes, every time that we've met with him.

What could they have done better?

I can't think of anything that he could do to improve his service.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was struggling to get a mortgage deal

How has Greg West helped you?

Greg managed to get me a better deal through my own mortgage company so I could port it without paying an early repayment fee when my own bank wouldn’t do it

Have you seen the outcome you were hoping for?

Yes definitely

What could they have done better?

Nothing at all he was absolutely fantastic yet again. This is my second time he’s helped me out and I doubt it’ll be the last

Greg's reply

No problem Dawn and wish you all the best and many happy years in your new home!

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We were looking for our first mortgage

How has Greg West helped you?

Offered us some good advice for beginners, well explained throughout. Also was available to help us with our solicitors who we had trouble with

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

If I were to be super critical we could have had a better solicitor

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Mortgage fixed term coming to an end

How has Greg West helped you?

Arranged new mortgage deal.

Have you seen the outcome you were hoping for?

Yes. Good deal, easy process, money saving

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Renewing our mortgage, wanting to borrow more!

How has Greg West helped you?

Fulfilling all of our needs and requirements meeting everything!

Have you seen the outcome you were hoping for?

Yes have got everything we asked for and more!

What could they have done better?

Nothing!

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Greg West helped you?

Found us the best deal and helped with the paperwork, organised everything for us and gave all the advise we needed

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing at all

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To find out if it was possible for us to raise capital in order to purchase a new property before selling our existing home.

How has Greg West helped you?

Informing us of the options available to us and explaining the costs involved.

Have you seen the outcome you were hoping for?

Yes, thanks to Greg we will complete on our new home next week and have accepted an offer on our current home. Things have worked out perfectly, so glad we sought advice from Greg.

What could they have done better?

Can’t see how they could have improved their service. It really was faultless.

Greg's reply

Thanks again Debbie. Hope you have a good Christmas and New Year! Let me know if there is anything going forward I can do to help at all.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

For help with a mortgage

How has Greg West helped you?

He made it happen.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Greg was brilliant, everything taken care of and always available if we had any questions.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We bought our first house

How has Greg West helped you?

Sorted our mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No! Greg was absolutely amazing!! Answered all our questions and was extremely patient with us, being first time buyers we weren’t sure on a few things.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

New mortgage for house purchase then 2 year renewal

How has Greg West helped you?

Found us the best deal, discussed all the options available to us

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing, knowledgeable, trustworthy advice given throughout.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Our fixed term was finishing

How has Greg West helped you?

He found a new fixed mortgage

Have you seen the outcome you were hoping for?

Was great outcome

What could they have done better?

Nothing

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We wanted a small mortgage at the best rate

How has Greg West helped you?

He Listened and found what we needed

Have you seen the outcome you were hoping for?

Yes we have

What could they have done better?

I don’t believe he could have done anything better.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Purchasing my first property

How has Greg West helped you?

Fantastic help and advice. As I was buying on my own, Greg was able to provide professional advice and answer all my questions. He was always available when I needed to contact him.

Have you seen the outcome you were hoping for?

Yes. Purchase was straightforward and Greg was able to keep me informed all the way.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Originally because we were first time buyers

How has Greg West helped you?

Greg helped us secure our first ever mortgage. We then remortgaged that property with him and he helped us with our new mortgage also.

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

Nothing! Everything was great!

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We were buying a house

How has Greg West helped you?

Mortgage broker, helped us get a good value mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, he did a great job

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Me and my partner were looking to buy our first home

How has Greg West helped you?

Greg help us to find the best mortgage deal. Not only did he help us with this but he helped with our life insurance and also our building and contents insurance. Without Greg I really wouldn't of had a clue what to look for or even where to start.

Have you seen the outcome you were hoping for?

Yes most definitely. I couldn't be happier.

What could they have done better?

Nothing. A perfect service.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To get a mortgage

How has Greg West helped you?

Exceptional personal service

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Perfection, could not have done any better.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Myself and my partner were wanting to buy a house. We were hugely let down by our previous financial advisor and we didn’t know where to turn next. So a friend of ours recommended Greg.

How has Greg West helped you?

Greg went above and beyond to help us. He came to visit us and went through everything. To just have someone in front of you who understood your situation and actually wanted to help made everything so much easier. Greg helped to secure a mortgage and life insurance. He is quick at responding to emails and phone calls. Very professional and knowledgeable.

Have you seen the outcome you were hoping for?

Yes… we have completed on a house. Thanks to Greg ?

What could they have done better?

Greg went above and beyond to help us. His service was fantastic, there’s nothing he could have done better.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Fixed rate mortgage coming to an end, which Greg sorted for us previously. We needed a new deal, which again Greg arranged for us.

How has Greg West helped you?

Found us a deal that suited our circumstances and did all the groundwork so we just had to sign when happy.

Have you seen the outcome you were hoping for?

Yes perfect

What could they have done better?

Nothing

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We were looking to renew our mortgage and also for advice and help regarding life insurance.

How has Greg West helped you?

He helped us with renewing our mortgage and provided quotes for us to look at regarding life insurance. He also then sorted our life insurance policies when we agreed to go ahead.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Moving home, required a new mortgage.

How has Greg West helped you?

As I had used Greg's services before, I had ever faith that he would find me the best deal to suit my requirements.

Have you seen the outcome you were hoping for?

Absolutely! Greg is a genuine trustworthy advisor and would not hesitate to recommend him.

What could they have done better?

I cannot fault Greg's professional service.

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

My current mortgage company would not consider lending us any money due to taking out the government grant due to covid

How has Greg West helped you?

He was very helpful listened to what we needed and got us a great deal on a remortgage and a better rate than our existing mortgage and very hassle free. We did everything over the phone and he always rang when he said he would

Have you seen the outcome you were hoping for?

Definitely we got our remortgage and purchased our holiday home

What could they have done better?

Nothing Greg was fantastic

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage for house purchase

How has Greg West helped you?

Greg helped me find a mortgage for a house with unusual features and in unusual circumstances. Greg was really responsive and proactive, even after the mortgage offer had been given

Have you seen the outcome you were hoping for?

Yes

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We were purchasing a new house.

How has Greg West helped you?

He found and set up a new Mortgage and protection insurance for our new property.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Only by paying our Mortgage. Lol

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

With the aim to save money on my monthly outgoings by getting the best interest rate possible for my situation whilst also needing to borrow a bit more for some home renovations.

How has Greg West helped you?

This was the 2nd time we have used Greg in the past few years and with such a great deal last time we couldn't pass up the opportunity to use him again. Greg helped me and my partner remortgage onto a much better deal than I could find myself. I also needed to borrow a bit on top of the mortgage for home renovations to which Greg secured a cracking deal ensuring I got the lowest possible interest rate for my situation. All of this was done swiftly with constant updates informing me of the next steps from Greg.

Have you seen the outcome you were hoping for?

Absolutely. A better deal than I thought I could get.

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Help my daughter with her mortgage

How has Greg West helped you?

Help me with choices l could use , which were best for me

Have you seen the outcome you were hoping for?

Yes definitely

What could they have done better?

Nothing at all

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We where looking to get a mortgage.

How has Greg West helped you?

Greg helped us by finding a mortgage that would suit what we needed and also helped us with life insurance and critical illness cover. He done all this without it costing us hundreds on top of what we where already having to pay.

Have you seen the outcome you were hoping for?

Yes and since then our mortgage rate has gone down so paying less that we where originally.

What could they have done better?

Nothing.

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying our council house

How has Greg West helped you?

Greg arranged everything that we needed and even had to rearrange somethings when the council weren’t happy

Have you seen the outcome you were hoping for?

Yes. We now own our property

What could they have done better?

Nothing. Greg was on hand to give us advice about everything and was also very quick with responses when we had a question

First impression from a user who is not yet a client

May, 2021

Overall

Please provide a brief comment about your experience with Greg

Excellent service, nothing is too much trouble. Greg takes the stress out of a mortgage application.

First impression from a user who is not yet a client

April, 2021

Overall

Please provide a brief comment about your experience with Greg

Greg was very informative and very helpful in getting me the best price for my mortgage.

First impression from a user who is not yet a client

April, 2021

Overall

Please provide a brief comment about your experience with Greg

I have used Greg for over 10 years now and have always been extremely happy with his help and customer service!

First impression from a user who is not yet a client

April, 2021

Overall

Please provide a brief comment about your experience with Greg

I have used Greg as a mortgage advisor for many years and every time he has provided an outstanding service. He did so once again in regards to getting a cheaper deal for myself and my wife as we were getting ready to welcome a new member to our family. We have already recommended him to friends of ours and we will continue to do so for any who are in need of financial advice. Thanks again Greg!

First impression from a user who is not yet a client

April, 2021

Overall

Please provide a brief comment about your experience with Greg

Greg is really helpful and makes everything very easy to understand ! He helped us with our first mortgage application and recently helped us remortgage, which was all new to us !! Very easy to talk to and just a lovely person!

First impression from a user who is not yet a client

April, 2021

Overall

Please provide a brief comment about your experience with Greg

Professional, Friendly, Explained everything in a clear concise way. Would highly recommend him to anyone!!!

First impression from a user who is not yet a client

April, 2021

Overall

Please provide a brief comment about your experience with Greg

Excellent experience. Informative, friendly, and extremely responsive, even during what must have been a busy period up to the (expected) end of the stamp duty holiday. Highly recommended.

First impression from a user who is not yet a client

April, 2021

Overall

Please provide a brief comment about your experience with Greg

Nothing is too much trouble. Goes above and beyond to help

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We was remortgaging and was looking for a good deal

How has Greg West helped you?

Greg gave us advise on the type of mortgage which would help us long term as well as short term

Have you seen the outcome you were hoping for?

Yes we have

What could they have done better?

Nothing

First impression from a user who is not yet a client

March, 2021

Overall

Please provide a brief comment about your experience with Greg

Really pleasant and efficient and knew what he was talking about Definitely recommend

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Looking to get a new mortgage to be able to let out.

How has Greg West helped you?

Greg was amazing at getting us our mortgage offer and helping us through the whole process.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Greg West helped you?

Finding the right mortgage for us

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, everything went smoothly. Great service and would highly recommend.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed a new mortgage and a re-mortgage. Both buy-to-let.

How has Greg West helped you?

Greg found 2 good deals for me.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing I can think of.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed to find a new mortgage deal after my 2 year fixed rate was coming to an end.

How has Greg West helped you?

He talked us through our options and supported us when making our decision.

Have you seen the outcome you were hoping for?

Yes, Greg sorted our new mortgage deal that day and our new mortgage rate and re-payments were altered before our next payment!

What could they have done better?

Nothing! Greg provided us with all the advice and support we needed ?

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

My partner and I wanting to apply for a joint mortgage on a house.

How has Greg West helped you?

Greg helped us understand every aspect, as first time buyers we knew very little. Greg ensured we understood every process and answered any query we had along the way. He advised us with property type, insurance, length of mortgage for our age and the best option with the deposit we had.

Have you seen the outcome you were hoping for?

Absolutely. We now have a lovely house that’s affordable for us each month and suits our needs and location. Not only that but if/when we decide to move again in the future we have a full understanding of the process that follows.

What could they have done better?

Nothing. It took a long time for us to get our mortgage through 3 lockdowns due to Covid-19. Greg made it possible for us to bring something positive out of 2020.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Our initial mortgage term was coming to an end and we were looking at remortgage options.

How has Greg West helped you?

Greg provided excellent and swift advice and presented us with a number of options for us to consider.

Have you seen the outcome you were hoping for?

Yes, we have successfully remortgaged.

What could they have done better?

Nothing, an excellent service was provided from start to finish.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Due for re mortgage

How has Greg West helped you?

Advised and applied for new mortgage deal

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, happy with everything

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage application

How has Greg West helped you?

Massively in every aspect of us obtaining our mortgage! Great service, would highly recommended

Have you seen the outcome you were hoping for?

Yes

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

We were first time buyers looking to secure a mortgage during a time of uncertainity.

How has Greg West helped you?

Greg spoke to us on a number of occasions to talk us through the available options and procedures. He was able to secure a mortgage despite tricky circumstances and work contracts that were made up through a variety of part time hours and short term contracts.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A we were incredibly happy with the service we received.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Needed to remortgage

How has Greg West helped you?

He helped us find the correct mortgage for our circumstances and arranged extended life cover. It was all completed within a short timescale and with minimum fuss

Have you seen the outcome you were hoping for?

Yes

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

House sale for myself and recommended to my partner for her house purchase.

How has Greg West helped you?

Greg found a range of different options to offer me, giving me qualified and reasoned advice on all of them. I work offshore and was out of the UK. Greg was able to give me piece of mind and liaise with my solicitor.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I couldn’t have asked for a better service.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Getting my forst mortgage

How has Greg West helped you?

Helped me get my first mortgage and also helped out with the first renewal

Have you seen the outcome you were hoping for?

Yes definitely, Greg was brilliant and couldn’t have been anymore helpful

What could they have done better?

Nothing really it was spot on.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Greg West helped you?

Conscientious, rapid responses to all queries and found us the best value deal

Have you seen the outcome you were hoping for?

Yes and more

What could they have done better?

Great service. If it ain’t broke don’t fix it.

Review from verified client

March, 2021

Overall

Service

Advice

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I sought advice due to the impact of Covid-19 on the housing market and my concerns regarding lower deposit mortgage availability.

How has Greg West helped you?

Greg gave me very straightforward and realistic advice and was always available to answer my questions.

Have you seen the outcome you were hoping for?

Yes, I have now completed on a property and Greg exceeded my expectations by finding me a mortgage that met all my requirements.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Needed to consolidate and reorganise our mortgage removing a secured loan on our house

How has Greg West helped you?

Got a great mortgage deal removed the secured loan and consolidated our finznzces

Have you seen the outcome you were hoping for?

Absolutely. We were in the best financial position we had been in for a long time. It was a relief and we had confidence in Greg and ourselves to be able to maintain this.

What could they have done better?

Nothing. Contact was regular and advice clear and concise.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage rate coming to an end

How has Greg West helped you?

Arranged a remortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Greg was extremely helpful and efficient!

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Buying first home

How has Greg West helped you?

Facilitated mortgage offer

Have you seen the outcome you were hoping for?

Yes

First impression from a user who is not yet a client

January, 2021

Overall

Please provide a brief comment about your experience with Greg

Prompt, professional, personable. Excellent in every way.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

We were moving house and needed to remortgage

How has Greg West helped you?

Greg visited us at home one evening, which suited my husband and me. He listened to what we wanted, asked us the appropriate questions about our finances, and then explained our various options.

Have you seen the outcome you were hoping for?

Yes. Greg has arranged 2 mortgages for us now and we will meet with him again in 3 years time to arrange the next one when our current mortgage finishes.

What could they have done better?

We do not feel there is anything Greg could have done better. He is always professional, friendly, approachable, and happy to be contacted during the process to answer any questions that may come up. He explains everything thoroughly in terms that you can understand.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage on a shared ownership property.

How has Greg West helped you?

Helped us find a mortgage which we for which we had limited options based on property clause and shared ownership.

Have you seen the outcome you were hoping for?

Now happy in our new home.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

My mortgage situation wasn't a straight forward one and I needed someone to give me knowledgeable advice and support of all mortgage options available to me and to explain pros and cons of each.

How has Greg West helped you?

Greg was amazing - really informative, friendly and helpful. My mortgage situation wasn't a straightforward one and when my application hit a snag and I could lose the house I was purchasing Greg sorted it out for me quickly and calmly and went above and beyond what he had to do to get it resolved for me. He took all my worries away because if Greg couldn't sort it out then it was just wasn't possible and we would look at other options. I felt in very safe and professional hands. He always replied to my phone calls/emails quickly and was easily contactable to talk to on the phone.

Have you seen the outcome you were hoping for?

Absolutely - I was able to buy the house I really wanted and know that I have the best possible mortgage that I could have got at that time.

What could they have done better?

Nope - Greg was great with everything

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I wanted to remortgage to pay back my help to buy. We had circumstances that lender would not favour, plus the pandemic. We did not know where to turn.

How has Greg West helped you?

Secured us a mortgage on a good rate.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To get an understanding of what I needed to get my mortgage in place.

How has Greg West helped you?

He gave me clear guidance towards my mortgage, he’s very easy to talk to and went above and beyond answering several out of hour texts and calls from my many questions

Have you seen the outcome you were hoping for?

Yes I moved in last week!!

What could they have done better?

I honestly don’t see how Gregg could have helped more.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

First time property buyers.

How has Greg West helped you?

Greg helped us get to grips with the house buying process. He was a great source of knowledge and very supportive through the entire experience.

Have you seen the outcome you were hoping for?

Yes we have our new house.

What could they have done better?

Honestly, Greg couldn't have done better in our eyes. He was so patient with us and passionate about his job. He was always quick to respond and a great support. It can be difficult to know who you can really trust whilst corresponding with estate agents and soliciters etc, especially the first time you have dealt with the process, but we knew we had Greg on our side and that put our minds at ease.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Wanted to move to a bigger house, kids growing up so needed more space.

How has Greg West helped you?

Greg was fantastic. Really supportive throughout. It was quite a long duration as covid caused problems with mortgage processes. Greg was amazing. Really supportive and always happy to help us out. We will continue to use Greg in the future should we need to.

Have you seen the outcome you were hoping for?

Yes definitely. Couldn't have done it without the help from Greg.

What could they have done better?

There is nothing that we can say that Greg could have done better. The service that we received was 5 stars. Greg helped us as best as he could. He knows that I am a massive worrier. He helped to ease this.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I was looking to buy my first home so I needed some good advice on how much money I could potentially borrow, so I knew what I could actually afford! After that, I needed help securing a mortgage.

How has Greg West helped you?

Greg gave me really helpful and honest advice all the way through, giving me a realistic idea of the amount of money I could borrow on a mortgage and then he secured me a great mortgage deal after I made an offer on a house that I loved.

Have you seen the outcome you were hoping for?

Definitely. I managed to buy my first home on my own and the whole process was made a lot easier and less stressful having Greg on the end of the phone to help and give advice.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Equity release

How has Greg West helped you?

Talked us through equity release

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

First time buyer originally, so for general mortgage advise. Then again when recently purchasing a new property.

How has Greg West helped you?

Helped us through the process with all things house buying related.

Have you seen the outcome you were hoping for?

Yes, nothing is ever a problem and the service is always outstanding!

What could they have done better?

Genuinely completely satisfied with the service received.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was due for a mortgage renewal

How has Greg West helped you?

I was in need of a mortgage advisor as my fixed rate mortgage was coming to an end and I needed to switch it. Greg was recommended to me and the service, knowledge and advice he provided to ensure the best switch for my needs was perfect. When that deal came to an end a couple of months ago I did not hesitate to contact him to help me to make the best decisions regarding the latest switch that I required.

Have you seen the outcome you were hoping for?

Yes. Even in these testing covid times, Greg was professional at all times and provided me with all the information I required in order to achieve the best deal for my circumstances. I would not hesitate in recommending him to others or to contact him again when this deal ends.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Buying my first property

How has Greg West helped you?

Explained the process, found the best mortgage quote and arranged a MIP and insurance, and completed all the necessary processes in order for me to receive it on time.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. All perfect

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

We needed a new mortgage deal.

How has Greg West helped you?

Greg helped us with our mortgage 2 years ago, this month our 2 year fixed term was due to runout so he got in contact with us and ensured he found us the best deal.

Have you seen the outcome you were hoping for?

Yes, we are happy with the outcome. There was an issue on our lenders end but Greg ensured it all went through smoothly

What could they have done better?

Nothing, everything was done to a high standard

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I wanted an independent opinion about my mortgage renewal

How has Greg West helped you?

He got a good deal for me from my bank that I couldn't find myself

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Greg did everything I needed help with very quickly and efficiently

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying our first home.

How has Greg West helped you?

Sorted the mortgage and life insurance.

Have you seen the outcome you were hoping for?

Yes we are very pleased.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Greg West helped you?

Greg helped to get the best mortgage for us. Very helpful and friendly

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Greg couldn't have done any better for us

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To find the best buy to let mortgage

How has Greg West helped you?

He found the best deal for us

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing he was very helpful

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Remortgaging to a new fixed term deal.

How has Greg West helped you?

Greg took our financial information, did a market search and found us the best deals available. Greg explained the pros and cons of the available deals in light of the current financial climate (Brexit and Covid-19) and we chose a new deal.

Have you seen the outcome you were hoping for?

Greg did a lot of phoning the lender to arrange for the release of additional funds which we added to the mortgage and the unclear paperwork from the lender did not explain how to finalise this. Greg was really helpful and kept in regular contact to ensure everything went as planned.

What could they have done better?

Greg was great - I don't think his service was lacking in any aspect.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

First time buyers looking to apply for a mortgage and how to start

How has Greg West helped you?

Helped us find a great rate for our first mortgage and kindly taught us the basics of house buying

Have you seen the outcome you were hoping for?

Yes

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Renewing our mortgage with financial uncertainty due to covid 19 disruptions

How has Greg West helped you?

Greg helped us to remortgage providing us advice on how best to do it

Have you seen the outcome you were hoping for?

Yes

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

New mortgage needed

How has Greg West helped you?

In every way, from advice to sorting a new mortgage and offering quotes for insurance. Once again an outstanding service and super pleased to have had Greg's help once again.

Have you seen the outcome you were hoping for?

Partly, but only due to covid 19

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

First time buyer looking to arrange a mortgage.

How has Greg West helped you?

Helped me find a mortgage as well as related house and life insurance.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

My mortgage deal was coming to an end and needed a new deal.

How has Greg West helped you?

He checked all new deals and gave great advice on what direction to go

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Greg was spot on and there was nothing he could of done differently

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage advice

How has Greg West helped you?

Greg helped ensure we were getting the best mortgage deal after our fixed rate period ended. Greg has looked after us for many years and has helped us with mortgages on new properties, re-mortgages and releasing equity. Greg has always ensured the process has been incredibly smooth and stress free, his advice has been invaluable and I would highly recommend.

Have you seen the outcome you were hoping for?

Yes, we have reduced our mortgage payments and are on a favourable rate

What could they have done better?

Nothing

First impression from a user who is not yet a client

August, 2020

Overall

Please provide a brief comment about your experience with Greg

Very clear

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Re mortgaging

How has Greg West helped you?

Finding us the best mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing at alll

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Applying for first mortgage

How has Greg West helped you?

He consulted with us prior to mortgage application to give us an idea of what we could borrow. He then provided us with a mortgage in principal. Once we found a property he once again made himself immediately available to visit us and to discuss next steps. He also acted as a sound board whenever we had any questions about any part of the process for which he always had a calm reassuring answer for us. I was most amazed and grateful for Greg's contactability throughout the process.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Sorry, nothing Constructive to offer. Greg was great!

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We were looking to buy our first home and had no idea where to start in terms of finding the right mortgage.

How has Greg West helped you?

Greg helped us by going through all of the different types of mortgage agreements available. He worked out what would be most suitable for our situation and he arranged a mortgage for us that was most beneficial to us.

Have you seen the outcome you were hoping for?

Yes, he arranged a 2 year fixed term mortgage for us and before this was due to expire he contacted us and offered to help us find the best policy to continue our repayments. He did this with very little inconvenience to us and we have a new mortgage with no hassle.

What could they have done better?

Greg is the only financial adviser we have ever used so I do not know how he compares to other but we were completely satisfied with the service he provided us.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We were first time buyers looking for information on available mortgages

How has Greg West helped you?

He walked us through available mortgage products and was happy to explain any number of points on which we sought clarification.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. We were very happy with all aspects; was polite, knowledgeable, easy to talk to and his experience in his field really showed.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

My current mortgage needed renewing

How has Greg West helped you?

Greg arranged my first mortgage and I fully trusted him to find me the best deal second time around. This was unfortunately done right at the start of Covid so it was done over the phone, but Greg was extremely helpful from start to finish.

Have you seen the outcome you were hoping for?

Yes absolutely.

What could they have done better?

I honestly can't think of anything.

First impression from a user who is not yet a client

July, 2020

Overall

Please provide a brief comment about your experience with Greg

Greg explained everything about the process really well. Will definitely use him again in the future.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

First time buyers with slight credit problems

How has Greg West helped you?

Explained the whole process in a simple way that we could understand. Always replied quickly to any of our queries and helped us find a niche mortgage... Couldn't have done this without him

Have you seen the outcome you were hoping for?

Yes. We are happily in our dream home now.

What could they have done better?

Nothing. We can't fault the service provided and would highly recommend to anyone

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Required mortgage advice.

How has Greg West helped you?

He was most helpful in understanding our personal circumstances and advising on the options available to suit our needs. Additionally, as we were not local / completely familiar with the area he was able to offer valued information to aid our choices.

Have you seen the outcome you were hoping for?

Yes; mortgage finalised and house purchase complete. Very happy.

What could they have done better?

Nothing, other than continue as you advised us and you’ll make many other mortgage seekers very happy.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage

How has Greg West helped you?

Discussing options as our 2 year deal was finishing. We needed advice re options and what fit in best with now and long term plans.

Have you seen the outcome you were hoping for?

Yes, we couldn't be happier.

What could they have done better?

Nothing Greg is friendly, knowledgeable, trustworthy, professional and easy to contact / communicate with.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We were looking to move house and wanted to secure a mortgage.

How has Greg West helped you?

Greg advises on the amount we would be likely to borrow, made recommendations and then helped us to secure a mortgage.

Have you seen the outcome you were hoping for?

Mortgage was obtained and we got to move into a house that we have wanted ever since moving to Cornwall.

What could they have done better?

Nothing, advice was clear and concise. Responses we prompt and Greg made himself evenings etc.

First impression from a user who is not yet a client

June, 2020

Overall

Please provide a brief comment about your experience with Greg

Only spoke to Greg once and he was very clear and helpful. However we decided to go with someone closer to us.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal.

How has Greg West helped you?

Initial mortgage and mortgage renewal.

Have you seen the outcome you were hoping for?

Absolutely. Greg went further to explain his understanding of the affects to mortgages due to the Corona Virus.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Needed to find a mortgage I could afford and then need to renew the mortgage.

How has Greg West helped you?

He found me an affordable deal and then arranged a very affordable and clear renewal that suited my current, and possible future, requirements.

Have you seen the outcome you were hoping for?

Most definitely.

What could they have done better?

Nothing. Greg is extremely particular in making sure my needs are matched to my mortgage.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage.

How has Greg West helped you?

This is the second mortgage that Greg has arranged for us and he is nothing but a reliable, honest and trustworthy person who provides the best possible service that he can. Nothing is too much trouble and he will go out of his way to resolve any issues that arise. I am not one for writing reviews but I feel in this instance it is worthy as there are many unscrupulous people and Firms out there who are just focused on money rather than you as a person and your requirements. Greg West and Your Ideal Mortgage is certainly not one of them and I would recommend them to anyone.

Have you seen the outcome you were hoping for?

Yes, with a re-mortgage all set up and now running successfully.

What could they have done better?

Nothing

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

just wanted to get the best deal possible

How has Greg West helped you?

Greg took all the leg work and hassle out of finding the right mortgage for us, he took his time in explaining everything clearly to us making sure we understood before moving on.

Have you seen the outcome you were hoping for?

yes, definitely

What could they have done better?

not much to be honest, will definitely use again and recommend

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

New home purchase

How has Greg West helped you?

Helped source a new mortgage while helping find a deal for another property we owned

Have you seen the outcome you were hoping for?

Application and mortgage deal was a success

What could they have done better?

N/a

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

End of fixed rate mortgage.

How has Greg West helped you?

Found us a new deal.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I have used Greg in the past, I would not go to anyone else!

How has Greg West helped you?

Changing mortgage.

Have you seen the outcome you were hoping for?

Yes, Greg sorted everything out for me.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I wanted to get my first mortgage

How has Greg West helped you?

Greg arranged everything from my mortgage in principle to my actual mortgage

Have you seen the outcome you were hoping for?

Yes, I’m now a home owner

What could they have done better?

Greg did everything he could to help me I was very pleased with the service and outcome

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

My mortgage came to the end of the fixed term and I wanted advice on renewing my mortgage.

How has Greg West helped you?

Greg informed me of what options were available to me and once I had decided what I was going to do, assisted in completing the paperwork required to set it up.

Have you seen the outcome you were hoping for?

Yes, the service I received was brilliant and made what I thought would be a complicated process seem easy.

What could they have done better?

I was 100% satisfied with the service I received.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

New fixed term mortgage

How has Greg West helped you?

Found the best deal fast

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Made my life easy as I was deployed, he did everything for me

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Moving house and needed a mortgage.

How has Greg West helped you?

Greg helped us find the best mortgage. He also provided us with life insurance that covers the mortgage should anything happen to me or my wife.

Have you seen the outcome you were hoping for?

Yes we got our dream house and have security knowing that if anything happens to either of us We are ok financially.

What could they have done better?

Nothing.

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

New mortgage, house purchase, life insurance

How has Greg West helped you?

He came to our house, went through all our financial information and gave us the best advise regarding which mortgages were available to us and the best options for us

Have you seen the outcome you were hoping for?

Absolutely!

What could they have done better?

We feel that Greg is incredibly knowledgeable, trustworthy and calming in a stressful time like buying a house. He was always in regular contact, I could not fault him

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

We had started the process of buying our first home so wanted to find a financial adviser that would help us with the process of securing a mortgage and insurances.

How has Greg West helped you?

Greg was recommended to us by a friend and we were really happy with the service and advice he gave us. Greg came to see us in person and went through all of our options for our first mortgage. He was clear about all the terms of the mortgage and gave us sound advice on our best options for the mortgage. Greg also helped us find some great options for relevant insurances needed to secure the mortgage. We would recommend Greg to anyone looking for great independent financial advise.

Have you seen the outcome you were hoping for?

Yes! We are really happy with our mortgage option that Greg advised us on.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage and remortgage

How has Greg West helped you?

He found me mortgages that I was happy with. Greg is friendly, patient and was always at hand to help with any questions I had.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

We were re-mortgaging our house

How has Greg West helped you?

His expert mortgage advice enabled us to get a mortgage that suited our exact requirements.

Have you seen the outcome you were hoping for?

Yes, really pleased with our mortgage and the service we received from Greg.

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Greg West helped you?

Great advice

Have you seen the outcome you were hoping for?

Yes

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

My mortgage had come to its end

How has Greg West helped you?

Greg helped us to find the best mortgage deal around

Have you seen the outcome you were hoping for?

Yes, I have used Greg a few times and Greg always delivers on what we agree

What could they have done better?

There is no more Greg could of done for us.

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying our first home

How has Greg West helped you?

Being first time buyers and not knowing anything Greg guided us through the whole process and was always there for advise.

Have you seen the outcome you were hoping for?

Yes indeed

What could they have done better?

Nothing, he did exactly what we asked for and was brilliant

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Needed a mortgage and Greg got us the best deal

How has Greg West helped you?

Nothing is ever to much trouble and goes above and beyond to help

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Recommend

How has Greg West helped you?

Supported us the hole way though our mortgage

Have you seen the outcome you were hoping for?

Very pleased

What could they have done better?

Have nothing to add to this

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Getting a mortgage

How has Greg West helped you?

He sorted a great deal

Have you seen the outcome you were hoping for?

Yes

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Our mortgage was up for renewal and we’d used him before

How has Greg West helped you?

He found us the best one

Have you seen the outcome you were hoping for?

Yes

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying a first house, getting a mortgage with my girlfriend on her house she owns already.

How has Greg West helped you?

Sorted everything out for us, and pointed us in the right direction for everything.

Have you seen the outcome you were hoping for?

Yes, perfect outcome.

What could they have done better?

Was perfect.

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We felt our circumstances needed a professional solution.

How has Greg West helped you?

Greg's professionalism, attention to detail and availability meant we always felt we were on the right track when choosing and applying for our mortgage.

Have you seen the outcome you were hoping for?

Yes, we feel we have a good deal that is right for our situation.

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Wanted to remortgage without the hassle of visiting banks etc

How has Greg West helped you?

He was able to make all arrangements outside of working hours and get us a good deal

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing really. He was helpful all the way through

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We were first time buyers and needed guiding through the process of buying our first house. We wanted someone with experience to guide us through the mortgage process, but also to get us the best deal.

How has Greg West helped you?

Firstly, Greg was very flexible, he went out of his way to see us in the evening due to our work commitments. We met with Greg a few times, and on every occasion Greg was prepared, explained everything thoroughly and was extremely helpful. His communication was outstanding, responded to emails and messages promptly. Been first time buyers we only had a little bit of knowledge, but Greg was very reassuring and honest. He helped us to secure our mortgage, set up life insurance and buildings and contents insurance, ensuring we had the best deals all round.

Have you seen the outcome you were hoping for?

Absolutely, we cannot thank Greg enough for his professionalism, help, guidance and hard work.

What could they have done better?

We honestly cannot fault Greg at all! We would highly recommend Greg to everyone.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying my first home

How has Greg West helped you?

He was brilliant with advice for my mortgage and insurances and helped me along the whole way. I couldn’t have done it with out him

Have you seen the outcome you were hoping for?

Yes, really happy

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Assistance with re mortgaging my house when the term ended

How has Greg West helped you?

Greg helped find the best mortgage deal for myself and assisted with completing the paperwork required.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

First time buyer

How has Greg West helped you?

Gregg helped us from start to finish in purchasing our first home. Explaining everything to us and calling us constantly with updates. Nothing was to much at all.

Have you seen the outcome you were hoping for?

Yes and more

What could they have done better?

Gregg was consistent from start to finish.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Fist time buyers

How has Greg West helped you?

Seeing what we could afford and lots of advice in and out of work hours

Have you seen the outcome you were hoping for?

Just moved into house this week

What could they have done better?

Nothing he new his job and couldn’t be more helpful would definitely use again if we need in the future

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Need to reduce monthly outgoings due to work related stress.

How has Greg West helped you?

Thoroughly researched pros and cons of early redemption charges and outlined benefits of changing mortgage lender

Have you seen the outcome you were hoping for?

Yes

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We spoke with Greg in relation to securing our first mortgage.

How has Greg West helped you?

General advice and continued assistance, most recently consulting for our two year mortgage renewal.

Have you seen the outcome you were hoping for?

Yes, we were extremely happy with the service provided.

What could they have done better?

Genuinely couldn't fault the service and all aspects we required were covered adequately.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Greg West helped you?

dealt with my whole mortgage process

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing at all

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Previous fixed rate mortgage ended and we required a remortgage

How has Greg West helped you?

Greg helped to establish the best new deal for a tracker mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, service top quality

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Needed to remortgage

How has Greg West helped you?

Excellent professional service from start to finish

Have you seen the outcome you were hoping for?

Yes exactly what Greg told us would happen happened!!

What could they have done better?

Nothing he took time to listen to all our needs and met them all

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Greg West helped you?

Found us the best deal

Have you seen the outcome you were hoping for?

Yes

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying a new home and renting out current property

How has Greg West helped you?

Great advice and looking for the best mortgages for our needs.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing I can think of, we will be going back once settled to review our life insurances

Greg's reply

Thanks for the feedback Kelly and glad to have been able to help! :)

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying a new home

How has Greg West helped you?

Arranged our new mortgage with good professional advice

Have you seen the outcome you were hoping for?

Yes definitely

What could they have done better?

Nothing very happy with the service Greg provided

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage deal coming to an end

How has Greg West helped you?

He helped to find us a new mortgage deal, with a better rate

Have you seen the outcome you were hoping for?

Yes definitely, exceeded expectations

What could they have done better?

Greg did a fantastic job, explaining everything to us along the way. I don’t think he could have done anything better and that’s why we will continue to keep going back to Greg to use his services.

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

To get a mortgage to buy a house

How has Greg West helped you?

Obtained a mortgage for me

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing was happy with the service I received he worked really hard to get me my mortgage

Review from verified client

August, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Our mortgage was due for renewal and we wanted to find a good deal

How has Greg West helped you?

He asked what we wanted, which was to keep our payments about the same but knock some years off our mortgage and he found us a selection of the best deals to choose from.

Have you seen the outcome you were hoping for?

Yes we have, not only did he knock another two years off our mortgage but he also reduced the monthly payments by finding us a really good fixed rate deal with a low interest rate.

What could they have done better?

Nothing, Greg really is the most helpful and knowledgeable financial advisor I have ever used, always offers a number of options to choose from and seems to find amazing deals, I will not be going to anyone else.

Review from verified client

August, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Greg West helped you?

Visited us at home at a convenient time. Discussed our requirements and helped us find exactly what we were looking for in our new mortgage

Have you seen the outcome you were hoping for?

Yes

Review from verified client

August, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying a property

How has Greg West helped you?

Step by step advice, clearly provided and always available to help.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

August, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Needing to re-mortgage and trying to include paying off a loan into the new mortgage, both work full time and no spare time or knowledge to look for best deal

How has Greg West helped you?

Found us an ideal mortgage that did what we needed

Have you seen the outcome you were hoping for?

Yes, spot on, thanks

What could they have done better?

No points, was very helpful and kept in touch with us until all was in place

Review from verified client

July, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Moving home

How has Greg West helped you?

Mortgage advice

Have you seen the outcome you were hoping for?

Yes. Very happy

What could they have done better?

No criticism

Review from verified client

July, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

My fixed rate mortgage deal was due to expire and I wanted a new fixed rate deal

How has Greg West helped you?

He checked what I wanted out of my new deal and then gave me several options that fitted those parameters, offering me clear advice on what would be the best option and why. However, at no point did I feel pressured into choosing his recommendation - he just gave me clear advice and let me chose what I felt was best for me. Once I had decided he filled out all the relevant paperwork that day (it was very straightforward, as I ended up staying with my existing lender) and the switch to a new fixed deal was sorted within about 40 minutes. As we all do, I wanted to try and save some money on my monthly repayments, and fortunately Greg was able to find me a rate that did this.

Have you seen the outcome you were hoping for?

Yes. The whole process was fuss and pain-free and my new deal has now started, saving me approximately £10 per month!

What could they have done better?

There are no improvements Greg could make. I have used his services for a number of years now and would not consider using anyone else. He is friendly, yet professional and gives clear, no-nonsense advice that makes what could be scary financial decisions seem not at all scary. Whenever my fixed-rate mortgage deals are due to come to an end he gets in touch to arrange a new deal in plenty of time and has always found me a suitable new deal to switch to. I would not hesitate to recommend him to anyone.

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Looking to re-mortgage as previously used Greg for our first mortgage.

How has Greg West helped you?

Found us a great re-mortgage deal

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. Great as always

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Change of interest rate from previous provider

How has Greg West helped you?

Found us a much better deal and organised all paperwork needed

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Everything was five star

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Obtaining my first mortgage

How has Greg West helped you?

Greg arranged my first mortgage around 9 years ago. Since then he has arranged the mortgage and re-mortgage of 3 further properties, sometimes not always straight forward purchases.

Have you seen the outcome you were hoping for?

Yes. Greg is always on hand to answer any questions or deal with any issues which have always led to the outcome I have wanted.

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Purchase of a property

How has Greg West helped you?

Advised on the best mortgage to suit my needs

Have you seen the outcome you were hoping for?

Yes have just moved into the property

What could they have done better?

No suggestions necessary

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

First time buyers of shared ownership house.

How has Greg West helped you?

With all morgage stuff.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We had trouble getting a mortgage through the bank and was advised to see Greg

How has Greg West helped you?

Greg sorted us out with a fantastic mortgage, explained everything clearly and was on hand to provide advice throughout the whole process.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing on this occasion

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

First time buyer

How has Greg West helped you?

Got us our first mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, he has been really helpful to us

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Needed a mortgage for House purchase

How has Greg West helped you?

Helped us find a good value mortgage for our needs and helped us to understand various aspects of mortgages in order to make an informed decision. Our mortgage was processed swiftly by the team who went the extra mile to get this through in time for our surprisingly quick completion.

Have you seen the outcome you were hoping for?

Yes, we completed successfully with the mortgage in place.

What could they have done better?

I can't think of any improvements that need to be made.

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Switch mortgage provider

How has Greg West helped you?

Found us a much better deal with a different lender

Have you seen the outcome you were hoping for?

Yes, 100%

What could they have done better?

Brilliant service, friendly and professional

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Purchasing a house on my own for the first time so needed some advice to find the best rate

How has Greg West helped you?

Found me an affordable mortgage for the amount i needed to make purchasing the property possible

Have you seen the outcome you were hoping for?

100% very happy with the outcome, more than what i was expecting

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I was looking to acquire a mortgage for my first home. With a limited budget, I was looking to obtain the largest mortgage I could.

How has Greg West helped you?

Greg was more than happy to meet with me at my convenience and went over everything I needed to commence the application process. He gave me a realistic idea of the mortgage I could obtain and completed the agreement in principle, achieving the maximum amount I could get. Upon having my offer on my perfect home accepted, Greg submitted the final application. He gave me very good advice throughout the entire process, instructed solicitors on my behalf and arranged Life cover. Everything Greg did helped relieve the stress of completing it all myself, while achieveing the best mortgage possible.

Have you seen the outcome you were hoping for?

The outcome of the entire process, which started with meeting with Greg, is that I've now moved into my first home and could not be happier. Greg is a big reason I was able to purchase this property and am extremely greatful. Everything I needed was in place and ready to go when it was needed.

What could they have done better?

As a first time buyer, the whole process was completely new to me and I can't think of anything Greg could have done better to help me more than he already did. His service was excellent, informative and made the entire mortgage process stress free. He was exceptionally friendly and professional and would recommened his service to anyone.

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Greg West helped you?

Greg had arranged my initial mortgage and being very happy with the service provided on that occasion I chose to use his services again when I needed to remortgage.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I can’t think of anything.

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Re mortgage

How has Greg West helped you?

Arranged re mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

All great

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was looking to purchase my first home.

How has Greg West helped you?

Greg helped me by giving me all of the information I needed. Being a first time buyer I was clueless. All of my questions were answered and Greg made the whole process a lot easier and clearer for me.

Have you seen the outcome you were hoping for?

Yes I have.

What could they have done better?

I honestly don’t think there’s anything Greg could have done better.

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying our first home

How has Greg West helped you?

Greg was fantastic in helping us towards getting our mortgage which at no fault to him took us 5 months!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Greg was faultless!

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

We thought that a financial advisor would have a better understanding of the mortgage market and also have access to products that we could not get.

How has Greg West helped you?

Greg sourced the market and gave a few good options for our mortgage based on our circumstances. He then talked us through the options so that we could make our own decisions. Greg then processed the application on our behalf.

Have you seen the outcome you were hoping for?

Absolutely. Mortgage went through smoothly and we are now in our new home.

What could they have done better?

Nothing really. Greg did everything we asked of him and he was always on the end of the phone if we had any queries.

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was looking to buy my first property so needed advise regarding how much I could borrow and the best mortgage deal available.

How has Greg West helped you?

He gave me advise regarding how much money I could borrow and sorted and supported me throughout my mortgage application.

Have you seen the outcome you were hoping for?

Yes - Greg sorted a mortgage for me and provided support throughout the process.

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Looking to move house and wanted to see how much we could borrow

How has Greg West helped you?

Found us the best mortgage deal and life insurance policy

Have you seen the outcome you were hoping for?

Yes

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Wanted some advice on a mortgage and recommended my an estate agents

How has Greg West helped you?

Found me a mortgage

Have you seen the outcome you were hoping for?

Yes

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

It was time to remortgage my house

How has Greg West helped you?

He found a deal that suited my circumstances

Have you seen the outcome you were hoping for?

Yes

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Having been gifted a large amount if money through inheritance I was in a position to become a 1st time buyer. Having little knowledge of how rhe house buying process worked needed someone who could advise

How has Greg West helped you?

Made the process quick and easy. Arranged a mortgage in principle searching the best mortgage companies based on the information given. When I eventually found a property had changed the mortgage supplier based on changes in market so that I was getting the best deal for the current time. The whole process was quick and simple and with the substantial deposit was given an official mortgage offer very quickly. Kept me informed at every stage of the process.

Have you seen the outcome you were hoping for?

Contracts have been exchanged and picking up the property keys next week.

Review from verified client

March, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Purchasing our new home after relocating from the other end of the country

How has Greg West helped you?

Helped find us a lendor willing to lend to us with us both having recently started new jobs after relocating, then went above and beyond when uneccesary problems arose with the surveyor

Have you seen the outcome you were hoping for?

Yes and more

What could they have done better?

I genuinely cannot think of anything. Eveni g meetings, constant updates and proffesionalism were provided throughout.

Review from verified client

March, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed help with mortgages

How has Greg West helped you?

I was in need of a new mortgage to buy a new house and Greg was of great help and gave really useful advice. Also Greg made the extra effort to visit me at my house in the evening which made it so much easier for me. So good that when it came to us buying another property as an investment I went straight back to Greg for his help again! Thank you again!

Have you seen the outcome you were hoping for?

Yes, allowed me to buy a home and an investment

What could they have done better?

Dont think he could have done much else!

Review from verified client

March, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Recommended by estate agent

How has Greg West helped you?

Helped me get a buy to let mortgage and have advice and support

Have you seen the outcome you were hoping for?

Yes all done

What could they have done better?

Nothing as any advice I asked for was given quickly and professionally

Review from verified client

March, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Getting my first house mortgage

How has Greg West helped you?

Helped me find and set up a mortgage to suit me

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing to improve at all, even stayed late so I could meet him around my work times.

Review from verified client

March, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Greg West helped you?

Advised on mortgages

Have you seen the outcome you were hoping for?

Yes

Review from verified client

March, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We were looking to buy our first house together and our agent at the time who we were renting from suggested Greg from Ideal Mortgage.

How has Greg West helped you?

Greg helped us to find a mortgage to suit us and also a number of other things he gave us advice on in the property market with his knowledge that he haves.

Have you seen the outcome you were hoping for?

It's been a stressful process and ongoing but yes we've now bought our first house.

What could they have done better?

There isn't a lot I can suggest about the service we've received been any better. Greg does evening appointments which suited us as we are both working , he drives to you and covers the whole of Cornwall and is always on call . The only criticism I would have which is really clutching at straws is to put on some more heating in his office in the evenings.

Review from verified client

March, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

First time times buyers originally Greg helped us secure our mortgage but also gave fantastic advise on insurances and other things to consider when buying a property.

How has Greg West helped you?

Greg will come to your property when suits you day or night, he never puts any pressure on you and explains everything in a way that is easy to understand. He is also very easy to contact and replies very quickly. We also took a will out via Greg which is never a easy thing to discuss, but he handled it so well and covered every minor detail.

Have you seen the outcome you were hoping for?

Yes, we have just this week remortgaged through Greg and again first class advice and information was given.

What could they have done better?

In my opinion everything was great and this is why we try to meet Greg on a yearly basis to cover all things to do with owning a property

Review from verified client

March, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Greg was highly recommended for a mortgage review.

How has Greg West helped you?

Greg managed to combine our mortgage into amount agreed by ourselves as well as shortening the term of the mortgage.

Have you seen the outcome you were hoping for?

Our outcome was far exceeded by Greg, much to my surprise and that does not happen very often.

What could they have done better?

Greg delivered for us on fixing the price and shortening the term of our mortgage, Greg also talked about other related matters which for us was great.

Review from verified client

February, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was buying my first house and a friend of mine highly recommend him

How has Greg West helped you?

I was completely new to everything having never had a mortgage before. Greg was amazing help and explained everything perfectly and got what was best for myself

Have you seen the outcome you were hoping for?

Yes definitely! I will also be recommending Greg to others

What could they have done better?

Cant really think of anything

Review from verified client

February, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

we were due for remortgage and called upon Greg to help us

How has Greg West helped you?

He came to our house and got us a remortgage at a good fixed rate

Have you seen the outcome you were hoping for?

Yes...

What could they have done better?

nothing

Review from verified client

February, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Greg West helped you?

Gave us option's on the best deal available for a new mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Every thing he did was what we needed

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

New mortgage

How has Greg West helped you?

Found us a great deal that fitted our purpose

Have you seen the outcome you were hoping for?

Yes we have a lovely new home

What could they have done better?

Nothing he was really helpful even speaking to our accountant for information

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Greg West helped you?

Greg gave clear advice and facilitated our remortgage quickly with no problems

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I needed a mortgage as a first time buyer.

How has Greg West helped you?

Greg provided me with honest and impartial advice. Previous advice provided to me was heavily steeped in risk which hadn’t been explained to me by another advisor. Greg explained this to me properly and made better reccomendations. I felt I could trust Greg as he was doing this for me, not thinking about a commission.

Have you seen the outcome you were hoping for?

Yes - I have a property on a competitive mortgage.

What could they have done better?

My only suggestion would be more communication if only to say ‘no update yet, I am chasing’.

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I wanted to make sure that I got the best deal I could for myself and my partner

How has Greg West helped you?

he was very knowledgeable and help me thru the mortgage mine field to get the correct one for me.

Have you seen the outcome you were hoping for?

yes got a great deal thanks to Greg

What could they have done better?

nothing

Review from verified client

January, 2019

Overall

Advice

Value

Service

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Greg West helped you?

Mortgage and life insurance

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

None

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was looking into property investment and required sound mortgage advice.

How has Greg West helped you?

Greg found me the most suitable and affordable mortgage for my requirements.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We needed a mortgage product.

How has Greg West helped you?

Found the best product and was flexible, helpful and prompt.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

honestly, nothing

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Wanting reliable advice.

How has Greg West helped you?

By finding the best deal for our situation. He is very personable too.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Fixed rate mortgage deal was coming to an end and wanted to remortgage.

How has Greg West helped you?

Advised what mortgage product would suit my requirements and circumstances.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

First time buyers

How has Greg West helped you?

Greg was very patient in explaining the process to us as we were first time buyers we weren’t really sure what to expect. He was with us every step of the way and was very friendly.

Have you seen the outcome you were hoping for?

Yes absolutely. Greg was very prompt at replying to all of our queries and explained everything to us in detail.

What could they have done better?

Nothing!

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Remortgage.

How has Greg West helped you?

Assisted in finding the best rates and value for money.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Couldn't have asked any more of him.

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I needed help sourcing and applying for a mortgage.

How has Greg West helped you?

He took time to listen to my circumstances and sourced a competitive mortgage for me. He was supportive when the property purchase was not straightforward and provided further advice when needed at no extra cost.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Need to find optimum mortgage terms against backdrop of complicated personal finances.

How has Greg West helped you?

Intelligent advice, efficient action, no condescension or sycophancy, proper intermediary.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Can't comment on Greg's other activities within financial adviser world, but absolutely on it with our mortgage.

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Re mortgage

How has Greg West helped you?

We used Greg on the basis of a recommendation from a friend when we applied for our first mortgage. We then contacted him again for help with our re mortgage.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Greg helped with everything we needed and responded to emails and phone calls promptly. Nothing I felt could have been done better.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was buying my first house and preferred someone to take care of who I would use to provide the best mortgage.

How has Greg West helped you?

He found the most suitable mortgage for me, giving me many options and talked through every stage with me to make sure I was happy.

Have you seen the outcome you were hoping for?

Yes I have! Greg secured a great mortgage for me at a rate to make sure I would be comfortable with how much I would be paying over the duration.

What could they have done better?

I can’t think of anything more Greg could have done. He was always on the end of the phone or email if I ever had any worries. Very friendly and helpful all the way.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

New mortgage

How has Greg West helped you?

Advice and did all the leg work

Have you seen the outcome you were hoping for?

Yes and better

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Remortgage on buy to let property

How has Greg West helped you?

Greg took our requirements and found a good deal with a reputable lender.

Have you seen the outcome you were hoping for?

Exactly what we required.

What could they have done better?

Nothing he could have done better. He was always contactable and returned emails and messages promptly.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Looking to move house.

How has Greg West helped you?

Helped find mortgages and gave advice on the best options.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We had just sold our house and needed to get a mortgage arranged swiftly

How has Greg West helped you?

Greg was very helpful in ruling out some options we had considered and found us the best deal with our circumstances in mind

Have you seen the outcome you were hoping for?

We have have now moved house and settled, so yes we have the outcome we were hoping for

What could they have done better?

It would have been useful to know about approved panels of solicitors prior to paying the initial cost of instructing one who wasn’t on an approved list. In fairness though Greg warned us once he knew our solicitors were not on this list

First impression from a user who is not yet a client

November, 2018

Overall

Please provide a brief comment about your experience with Greg

Greg couldn't have been more helpful, great experience and so prompt at getting back to us.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying a property where we needed a small mortgage for renovation purposes

How has Greg West helped you?

By quickly finding a suitable lender for our very particular requirements and understanding our repayment needs

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Possibly showing us more options just for peace of minds sake but I doubt there was actually anything more appropriate so may have just wasted time.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Myself and partner are first time buyers and we were recommended by our friends to use Greg.

How has Greg West helped you?

Greg helped us from start to finish with our whole buying process

Have you seen the outcome you were hoping for?

Yes, we are finally in our first home and very happy

What could they have done better?

There is nothing I would change about my experience

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Greg West helped you?

Greg was knowledgeable and patient in helping us arrange a mortgage. He ran through the various options and was a also less for advice every step of the process.

Have you seen the outcome you were hoping for?

I’m very happy with the mortgage and confident we secured the best option for us.

What could they have done better?

Nothing. I wouldn’t hesitate to recommend him- and already have!

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

To find a new mortgage

How has Greg West helped you?

Found a new mortgage for me that suited me

Have you seen the outcome you were hoping for?

Yes

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Re-Mortgage.

How has Greg West helped you?

Greg offered fantastic advice and support throughout our re-mortgage process. Nothing was too much trouble, he took the time to explain things to us and was on hand to answer any questions or reassure us of worries we had along the way. We will not hesitate to get in touch again as and when the time comes. Thank you!! We would give 10 stars if we could ⭐️

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Looking to arrange house purchase.

How has Greg West helped you?

Was able to offer product and criteria advice very clearly and concisely and with great attention to detail.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing!

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage on a new property.

How has Greg West helped you?

Secured a mortgage with a good interest rate and the amount we needed.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying our first home.

How has Greg West helped you?

He helped to find a mortgage for us.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing, he was very helpful

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage.

How has Greg West helped you?

Getting a mortgage.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Re-mortgaging my property.

How has Greg West helped you?

After extending our property Greg provided mortgage advice which allowed us to consolidate our debt and get the best mortgage deal.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing - excellent service.

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To help save me money on my mortgage.

How has Greg West helped you?

He gave me some good advice.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

None

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I wanted to invest money in to buy to let, had a advice with Greg about mortgage.

How has Greg West helped you?

No comment, Greg help me all the way.

Have you seen the outcome you were hoping for?

definitely yes.

What could they have done better?

Greg Incredibly quick, helpful and professional. I was asked simple questions so I could be directed to the best service for me. So far .... great.

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying a house by myself, it's a mindfield! So needed help to find me the best deal and hold my hand.

How has Greg West helped you?

He instantly had time for me. Went through the options and found me the best deal. He chased the mortgage lender when they were taking ages, kept me informed throughout. I could contact him via email, phone or face to face with ease. He took a lot of stress out of buying a house.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

He was perfect.

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Needed help on how to find the best mortgage deal I could.

How has Greg West helped you?

Helped me to find the best deal mortgage that fit all the criteria I was looking for.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing I can think of

Review from verified client

August, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage ending.

How has Greg West helped you?

Sorted the mortgage for us so I didn’t have to do anything!.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

August, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

In experiences.

How has Greg West helped you?

Any advice any time of day. He was brilliant.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing. Covered everything

Review from verified client

August, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was a first time buyer and didn't have a clue what i was doing.

How has Greg West helped you?

Greg explained the process to me in terms i could understand and found me a great deal that i was happy with and could afford. Took all the hastle and worie away which allowed me to finally get on the property ladder.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing i can think of.

Review from verified client

August, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Buying my first house and had no real idea about mortgages.

How has Greg West helped you?

Found me the mortgage that suited me best as I was looking to borrow as much money as possible and explained everything in a way in which was easy to understand. Also adviced on life insurance. Made the whole thing simple and easy!.

Have you seen the outcome you were hoping for?

Yes!.

What could they have done better?

Honestly can’t think of anything, service was faultless

Review from verified client

August, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

First time buyers.

How has Greg West helped you?

He helped us with everything from start to finish! He also helped us to understand the process of the mortgage procedure.

Have you seen the outcome you were hoping for?

Yes and more!.

Review from verified client

August, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We wanted to review our mortgage.

How has Greg West helped you?

Greg looked after us from start to finish. He listened to our needs and advised on what course of action we needed to take.

Have you seen the outcome you were hoping for?

We have and are delighted with the end result.

Review from verified client

August, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I was looking to get a mortgage and needed some advise.

How has Greg West helped you?

Greg talked me through the process and sorted everything out for me, I couldn’t have been more greatful as I was a first time buyer.

Have you seen the outcome you were hoping for?

Definitely! I now A home owner and I have very good mortgage!.

What could they have done better?

To be fair Greg was outstanding and was always happy to talk things through with me.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

My wife and I are beginning to look for a new property and new mortgage together. I had used Greg beforehand and was always very pleased with his excellent service and advice so as a result I really wanted to ask for his help again.

How has Greg West helped you?

He helped us by giving us an idea of what kind of price range we were looking for on a new mortgage and what we could afford from a new property. He also helped me apply to a new deal with my current mortgage provider that gave me a better deal in the meantime.

Have you seen the outcome you were hoping for?

Very pleased with the outcome. He has given us a far better idea of what we could afford than we originally thought. By also helping me with my current mortgage, he did far more than I could have asked for.

What could they have done better?

None. We were very pleased with Greg as he always goes that extra mile to help us. Will no doubt be asking him for more advise in the near future.

Review from verified client

July, 2018

Overall

Service

Value

Advice

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage advice.

How has Greg West helped you?

Greg made an evening appointment, came to the house so I didn't have to worry about childcare. He was informative and helpful, made the whole process painless and even sorted out our home insurance.

Have you seen the outcome you were hoping for?

Yes and now in our lovely new home.

What could they have done better?

Nothing he was great with so many queries we had.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I wanted some up to date advice on a buy to let mortgage and if it would be possible to remortgage a property. Greg was incredibly helpful explaining uncertainties and answering any questions I had. we will certainly be returning to Greg for any future advice.

How has Greg West helped you?

Greg found a fantastic buy to let mortgage for me.

Have you seen the outcome you were hoping for?

Yes, Greg spent time searching for the best deals suited to my needs and explaing the different mortgage offers.

What could they have done better?

Nothing! A super service - highly recommend Greg!

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Looking to buy our first home.

How has Greg West helped you?

Mortgage advisor.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

Review from verified client

July, 2018

Overall

Advice

Value

Service

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

First time buyers - looking for Morgage advice and insurance.

How has Greg West helped you?

Greg explained everything in simple terms and spent time getting to know what was important to us as a family. He searched for quotes based on what was best suited. He got us the best deal by far! Really impressed with the service. Couldn't of asked for better.

Have you seen the outcome you were hoping for?

Yes , we got a great 2 year fixed deal. For alot less then what had been quoted by another advisor.

What could they have done better?

Nothing. Everything was prefect from start to finish. Greg is worth his weight in gold.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

My wife and I were having trouble with getting our first mortgage under way.

How has Greg West helped you?

Greg was extremely helpful. He explained all the lingo we didn’t understand and was able to answer all our questions.

Have you seen the outcome you were hoping for?

Yes. Throughout the process Greg has been very helpful offering to help us if we got stuck with some of the paperwork. At the end we got the house of our dreams!.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

House purchase.

How has Greg West helped you?

He researched and found the mortgage that suited our needs.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing, he provided an excellent service

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We were looking for a mortgage whilst trying to selling our home.

How has Greg West helped you?

Greg came to our house at a time convenient for us & provided us with information regarding which was the best way to go forward with our mortgage and then he found us a mortgage within our monthly price range.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Kept us updated throughout the process a little more.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Remortgage.

How has Greg West helped you?

He found me a new mortgage deal, which saved me money.

Have you seen the outcome you were hoping for?

Definitely and exceeded my expectations.

What could they have done better?

Nothing

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Not sure of best deals available.

How has Greg West helped you?

He found me an ideal mortgage that suited my repayment needs and term of mortgage.

Have you seen the outcome you were hoping for?

Yes. Perfect. Have my new home and a mortgage I can easily afford.

What could they have done better?

Nothing. He listened to my needs and sorted it without me having to trawl through websites and offers.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Greg had been used by different members on my family and came highly recommended.

How has Greg West helped you?

As first time buyers we initially met with Greg to discuss our affordability and mortgage options for a house we had in mind. He quickly delivered a plethora of options, many of which were not available on the internet. Greg also recommended a number of solicitors for the sale which provided an excellent service. He exceeded our expectations in terms of liasing with the solicitors and estate agents (well outside the usual remit) which made the whole process easier. We were not the most straight forward clients for Greg, with both of us being abroad with the military and often uncontactable, for long periods while the sale was going ahead. It was reassuring to know Greg was had it all under control back home!.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Nothing springs to mind.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We reached the end of our fixed term on our original mortgage and wanted to review the market for our next product.

How has Greg West helped you?

Greg was flexible with arranging to meet us, fully informed us about each products with the benefits and down sites, and showed clearly what the cost would be to us on a monthly basis.

Have you seen the outcome you were hoping for?

Yes, we have reduced the term of our mortgage by 6yrs whilst keeping monthly payments the same.

What could they have done better?

I cannot think of anything which Greg could have done better - he is friendly and approachable, knowledgeable and efficient.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

House purchase.

How has Greg West helped you?

Couldn't have been more helpful and professional.

Have you seen the outcome you were hoping for?

The outcome was perfect.

What could they have done better?

Could not have done anything better

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Starting my first mortgage and then 're mortgaging 2 tears later.

How has Greg West helped you?

He sorted us the best deal for our mortgage it was easy he explained everything quickly easily and takes a real time to get to know us. Nothing is ever to much trouble for him even the simplest and what seem like irrevelevent questions. Greg is tge best would recommend to anyone.

Have you seen the outcome you were hoping for?

Yes amazing service from Greg as always.

Review from verified client

May, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I didn’t know if I was paying too much for my mortgage and wanted to know what my options were.

How has Greg West helped you?

He got me a remortgage to do my house up and pay my bills and saved me £600 a month. Will definitely be returning when I move.

Have you seen the outcome you were hoping for?

Exceeded my expectations completely.

What could they have done better?

Nothing I got the best service ever

Review from verified client

April, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Recommended to me by the estate agent that I was using.

How has Greg West helped you?

He was very informative and got me a better deal than if I went straight to a bank.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

April, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Being our first house we needed advice on what mortgage would suit us.

How has Greg West helped you?

Gave us the advice we were looking for and found us an excellent mortgage deal.

Have you seen the outcome you were hoping for?

100%.

Review from verified client

April, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was looking to move house and needed to sort a new mortgage.

How has Greg West helped you?

Greg advised us on our borrowing capacity and did his very best to secure the mortgage that we needed to buy the house we wanted. Nothing was too much trouble and he sorted out a few issues we had with the amount we needed to borrow. We received an excellent service from Greg who also arranged our life insurance for the mortgage. There were no hidden fees and his advice was excellent.

Have you seen the outcome you were hoping for?

The service we received from Greg was second to none and I wouldn't hesitate in recommending him. He secured everything needed and was always on the end of the phone or email if we had any questions or queries.

What could they have done better?

Absolutely nothing that could be improved

Review from verified client

April, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Buying our first home.

How has Greg West helped you?

Greg West assisted us in the daunting process of applying for our first mortgage.

Have you seen the outcome you were hoping for?

Greg helped us secure our first home.

What could they have done better?

There wasnt anything I think Greg could of done better, he arranged an appointment at a time that was convenient for us and even came to us.

Review from verified client

April, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

House purchase required the services of a financial advisor as i am new to the market.

How has Greg West helped you?

Greg looked at the market, showed me the available options allowing me to make an informed decision.

Have you seen the outcome you were hoping for?

I completed last week, so yes.

Review from verified client

April, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

My fixed term mortgage was coming to an end.

How has Greg West helped you?

Greg West has been my mortgage adviser for 10+ years and his advice and support has always been excellent so I naturally asked him to advise me on this occasion. He explains the issues clearly and has a very good understanding of my circumstances and requirements. He is also always available if I have any queries or concerns and explains everything clearly. This time, and on all previous occasions, I found his involvement very reassuring.

Have you seen the outcome you were hoping for?

Yes, 100%.

What could they have done better?

Nothing comes to mind.

Review from verified client

April, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

House move.

How has Greg West helped you?

Advice and finding the best mortgage for us.

Have you seen the outcome you were hoping for?

Absolutely, he is excellent.

What could they have done better?

Nothing at all!

First impression from a user who is not yet a client

February, 2018

Overall

Please provide a brief comment about your experience with Greg

Greg was recommended to us by friends who had just bought their first home together. We are also first time buyers. Cannot fault how helpful Greg has been, he took the time to come out to us and talk through all the questions and concerns we had, he has also responded to any questions/queries near enough straight away. We cannot fault Greg and will be certainly happy to use him again and recommend him to family/friends.

First impression from a user who is not yet a client

February, 2018

Overall

Please provide a brief comment about your experience with Greg

I received a quick response to my initial query and an appointment was arranged. Greg was able to answer my questions and provide helpful information.

Review from verified client

February, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

We were looking to remortgage as we were moving to a new house. There are so many different mortgage options on the market that we knew that we needed expert advice to find us the product that most suited us and our circumstances.

How has Greg West helped you?

Greg was professional and friendly from the start. He listened to us and asked questions about our plans and needs - he showed us that he understood by repeating back to us what we were looking for in terms of a mortgage. He explained about the various types of mortgage on offer and showed us some examples on his laptop of the sort of figures we might be looking at over different terms of the mortgage. When he was confident that we were happy with the advice he presented, he advised us that he would get back to us within 24 hours with a range of options. There was no pressure at any time to take up his products.

Have you seen the outcome you were hoping for?

Yes. Greg helped us to find a good mortgage which suited our needs. He has since helped 3 of our sons to find suitable mortgages as we were happy to recommend his services to them, especially as they were all first-time buyers with no experience of the market.

What could they have done better?

We don't believe that Greg could have improved his service to us. We intend to use him again when our mortgage comes up for renewal in 2 years' time, and we would happily recommend him to any of our friends.

Review from verified client

February, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

First time buyers.

How has Greg West helped you?

Greg listened to all that we were wanting/looking for with regards to our mortgage. He found us a good mortgage provider which covered everything we were wanting and for the best price.

Have you seen the outcome you were hoping for?

Yes definitely.

What could they have done better?

For us Greg could not of done any better. He did everything we could of asked for and any help needed he would not hesitate to do his best for us.

Review from verified client

February, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Greg helped me 2 years ago with buying my first property and then again recently with buying my new home.

How has Greg West helped you?

Greg helped me choose the right mortgage with one that suited my income and not over stretch myself. We also looked at life insurance and offered me good advice.

Have you seen the outcome you were hoping for?

I now have my mortgage and have been in my new home for 3 weeks.

What could they have done better?

I don’t think there were any areas that Greg missed or could of improved in my situation. Greg was very thorough and made the whole mortgage situation easy to understand.

First impression from a user who is not yet a client

February, 2018

Overall

Please provide a brief comment about your experience with Greg

Very easy to contact and talk to.

First impression from a user who is not yet a client

January, 2018

Overall

Please provide a brief comment about your experience with Greg

Greg contacted me within 20 minutes of completing the vouched for form. He came to see us in the evening, was clear and concise in his mortgage advice and explained things so we understood the information completely. He was extremely helpful and answered subsequent questions by email quickly and efficiently. We will definitely use Greg for our mortgage needs when we buy our house

Review from verified client

December, 2017

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Purchasing a property and needed a mortgage adviser.

How has Greg West helped you?

Greg took the considerable pain of filling in and completing mortgage application forms, and made the pain all go away. He explained everything to us and provide us with very clear and straightforward recommendations. it was never necessary to chase Greg for results -- he just made things happen and secured a mortgage for us without us having to worry at all.

Have you seen the outcome you were hoping for?

Greg completely met our needs, and got us a much better mortgage than we would have been able to do in a tiny fraction of the time it would have taken us.

What could they have done better?

I honestly cannot think of anything Greg could have done better to improve his service offering.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Moving house.

How has Greg West helped you?

Yes.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

First time buyers and we didn't have a clue where to begin or what we should be looking for.

How has Greg West helped you?

Greg supported us from the beginning, he talked us through exactly what he did and how he could help us, from start to finish. Greg understood that we were unsure of what to do next and he talked us through everything, step by step, he made the whole process totally manageable and to be honest, really easy and stress free.

Have you seen the outcome you were hoping for?

Greg helped us get the mortgage that was right for us as well as other services such as life insurance. All the information/paperwork that we received was explained thoroughly and Greg was always on the other end of the phone or quick to respond to emails if we were unsure or needed reminding what something meant or what we needed to do.

What could they have done better?

We can't fault Greg at all - the whole process was so easy and Greg is so friendly and helpful, he totally puts you at ease.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I had come to the end of a fixed rate five year mortgage contract and needed to switch.

How has Greg West helped you?

Greg explained the market to me and suggested the best deal for my circumstances.

Have you seen the outcome you were hoping for?

Yes, the new mortgage was done well within the specified time frame that i required and was more than satisfactory for my current financial needs.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Good mortgage advice.

How has Greg West helped you?

Resolved all mortgage questions and provided flexible solutions to our issues.

Have you seen the outcome you were hoping for?

Absolutley.

What could they have done better?

Nothing

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

First time buyer so sought professional/experienced advice.

How has Greg West helped you?

Understood our circumstances and was always on hand to offer helpful and practical advise.

Have you seen the outcome you were hoping for?

Through Greg's advice we have successfully our first property.

What could they have done better?

I honestly do not have a suggestion.

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal and moving house.

How has Greg West helped you?

We have used Greg for the past 5 years for our mortgage. Greg is always willing to help and has gone above and beyond on all occasions to help with any financial advice! We have used Greg's expertise in assisting us to get the best deal for our first mortgage and all renewals since. Recently We moved house and Greg helped and advised on everything! From the mortgage, to the insurance, to completing paperwork and signing as a witness! Greg has always been happy to have appointments at his office or at our home when the timing is better for our children. We have found Greg extremely approachable and easy to speak to. Nothing is ever any trouble!.

Have you seen the outcome you were hoping for?

We have always been very happy with the service Greg has offered and trust his help and advice is accurate and beneficial to Us. We would happily recommend Greg to anyone looking for the services he offers.

What could they have done better?

I can't think of anything Greg could have done better!

Review from verified client

October, 2017

Overall

Value

Advice

Service

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

To buy our first house.

How has Greg West helped you?

He helped us find a mortgage.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing, Greg was really helpful, informative and knowledgeable

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was wanting to re mortgage my house.

How has Greg West helped you?

Greg very quickly looked into my options and contacted me with these. He explained everything in a way that I understood. I popped in to see Greg on several occasions throughout the process to ask for help on filling in the paperwork and clarification on bits I was unsure off. He was very willing to help.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing. At no point did I think there was anything that could have been done better/differently.

Review from verified client

August, 2017

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Purchasing a property with difficult hurdles.

How has Greg West helped you?

Greg is very knowledgeable of the current market and the hurdles that you can come across to satisfy a mortgage company. He is friendly, approachable, efficient and very effective in his work!.

Have you seen the outcome you were hoping for?

Absolutely!!!.

What could they have done better?

All Greg had to be was 'himself', I cannot see any need to improve on such a fantastic service!

Review from verified client

August, 2017

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I wanted Greg to look through my insurances to see if they were adequate.

How has Greg West helped you?

He went through the paperwork thoroughly and advised us on what to do.

Have you seen the outcome you were hoping for?

I have saved money with Gregs help.

Review from verified client

August, 2017

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Needed advice on how much I could borrow and what I could afford.

How has Greg West helped you?

Helped secure the mortgage, organised life and buildings insurance. He was on hand if I needed questions answering.

Have you seen the outcome you were hoping for?

Yes. We have now got the keys to the property.

What could they have done better?

I have no suggestions

Review from verified client

August, 2017

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We initially spoke to Greg about our first mortgage.

How has Greg West helped you?

Greg is our go to man for mortgages. Greg is knowledgeable, polite and exceptionally good at what he does. He is also very flexible and fitted his visits in around our hectic. He is straight talking and happy to explain anything so you do not feel bogged down in financial jargon. We have had some great advice from Greg over the last 5 years and we would not use anyone else. I would not hesitate to recommend Greg.

Have you seen the outcome you were hoping for?

Yes, definitely.

What could they have done better?

Nope, just keep doing what you do.

Review from verified client

August, 2017

Overall

Advice

Value

Service

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying our first home.

How has Greg West helped you?

Greg was very professional. He made us feel at ease and was there for us for great support and advice throughout. He was incredibley helpful and honest.

Have you seen the outcome you were hoping for?

Yes we have. We bought our house and everything is financially set up. Thanks to Greg.

What could they have done better?

Nothing

First impression from a user who is not yet a client

August, 2017

Overall

Please provide a brief comment about your experience with Greg

We're first time buyers and don't have a huge knowledge about where to start with mortgages. Greg has been so helpful, quick and efficient. He explained how everything works and what our next steps would be. He's always on the end of the phone or available on email for anything we need.

Review from verified client

July, 2017

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Re-mortgaging.

How has Greg West helped you?

He took all the stress away, made re-mortgaging so easy! And came to the house one evening as we couldn't get to him during office hours.

Have you seen the outcome you were hoping for?

Yes! Saved money and reduced our term.

What could they have done better?

None

Review from verified client

July, 2017

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To obtain a mortgage. Greg was recommended by a friend I trusted.

How has Greg West helped you?

I was a first time buyer and had never been through this process. Greg found a suitable mortgage, did the application and helped me deal with the mortgage side of things when there were problems with the first house I was trying to buy and the sale fell through. He then ensured the mortgage was transferred to the next house I found and eventually bought.

Have you seen the outcome you were hoping for?

Yes, I have a home of my own and I'm delighted.

What could they have done better?

No suggestions. Greg was helpful, knowledgeable , communicated well/promptly. He didn't push any products I didn't need.

Review from verified client

July, 2017

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

A buy to let mortgage was coming to an end and I wanted to renew plus roll another small buy to let mortgage into it. I walked into his office.

How has Greg West helped you?

A good interview exploring all the relevant facts resulted in a clear summary. Clear choices offered and bingo all was in place. I was in financial services many years ago and he ticked all the correct boxes.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Not a lot. Efficient and friendly with a very good grasp of the market.

Review from verified client

July, 2017

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying a house.

How has Greg West helped you?

Sorted out our mortgage and life/critical illness insurance cover.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing! He was very helpful and explained everything so we would understand.

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying my first home.

How has Greg West helped you?

Greg acted on my behalf as my mortgage and life insurance broker.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Honestly I could not think of anything Greg could have done better, very professional and helpful throughout

Review from verified client

May, 2017

Overall

Advice

Value

Service

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Remortgage advice.

How has Greg West helped you?

Listened to our needs & found us a mortgage that fits our circumstances perfectly. Visited us at home and no pressure selling.

Have you seen the outcome you were hoping for?

The remortgage happened seamlessly - in fact we were abroad on holiday and came home to find it was complete.

What could they have done better?

Cant think of any negatives.

Review from verified client

February, 2017

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

To replace our exhisting mortgage and free up some money.

How has Greg West helped you?

He gave excellent advise and helped us through each process,nothing was too much trouble for him and always came back quickly with answers to any questions we had.

Have you seen the outcome you were hoping for?

Yes all completed.

What could they have done better?

Nothing he provided all necessary advice .

Review from verified client

February, 2017

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We were in the process of moving house and Greg had previously helped with our mortgage affairs.

How has Greg West helped you?

He listened to our needs, asked relevant questions and was only too please to help whenever we needed him. One particular occasion, Greg was speaking to our lender on our behalf while he was in the airport ready to go on holiday. It meant so much having someone who was willing to go the extra mile for us.

Have you seen the outcome you were hoping for?

Whilst our situation was quite complicated and two houses we were going for fell through at a late stage, we got the help we needed every time and when it finally came to getting the transaction completed, Greg did not disappoint.

What could they have done better?

Honestly, I cannot criticize.

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Difficult/unique circumstances.

How has Greg West helped you?

Totally professional, Honest and upfront. Enabled us to obtain a mortgage where we would have had no idea where to start and would have made poor choices.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

None at all. Cannot fault his service or professionalism.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

My current product expired.

How has Greg West helped you?

Greg arrange both Mortgage Protection and Life Insurance for me for a lot less than what I was already paying. He also organised a more suitable package for my circumstances. He answered all my questions and gave me some great guidance.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

First time buyers and recommended by family.

How has Greg West helped you?

Advised us on which type of mortgage. Looked into the best mortgage for us, taking in account what was suitable for us personally and finically do-able.

Have you seen the outcome you were hoping for?

Our expections were highly met and very appropriate/suitable for us. Greg always kept us updated.

What could they have done better?

N/A

Review from verified client

October, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Renewing mortgage.

How has Greg West helped you?

Helped us save money on a very good mortgage deal.

Have you seen the outcome you were hoping for?

Yes.

First impression from a user who is not yet a client

October, 2016

Overall

Please provide a brief comment about your experience with Greg

Greg was extremely helpful in arranging our remortgage. He clearly explained all the products available to us and was with us every step of the way throughout the application process. I would definitely use Greg's services again and would highly recommend him.

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Re mortgage.

How has Greg West helped you?

By doing all the leg work and finding the most competitive quote.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I can't suggest anything as he did everything very efficiently. All ran quickly and smoothly. Will definitely recommend.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We wanted to get the best deal for our remortgage.

How has Greg West helped you?

He found us an outstanding deal, very happy with the service he's provided for us. Highly recommended and we'd definitely use him again.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/a

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Remortgage.

How has Greg West helped you?

Greg, contacted us before our mortgage deal ended ( this is the second mortgage Greg has arranged for us ) visited us at home to discuss what we were looking for, recommended a great new mortgage which has reduced the length of our mortgage overall and reduced our monthly payments. Greg also sorted all the paperwork for us as well as contacting solicitors and new mortgage provider on our behalf. Highly recommend Greg and would definitely seek advice from him in the future.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/A

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I had hit a brick wall with my bank and tried to a bit of research on products by myself but found it difficult to find products for my circumstances.

How has Greg West helped you?

He introduced different options that I hadn't considered which still met my needs. H explained the process and did lots of the legwork.

Have you seen the outcome you were hoping for?

Yes - or my bank balance has ! I have saved money, yet retained flexibility in the future which was exactly the outcome I wanted.

What could they have done better?

100% happy with the service

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Current mortgage deal was coming to an end.

How has Greg West helped you?

Found me a better deal and saved me some money.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing, fantastic service

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Fixed rate mortgage deal was ending and needed advice on remortgaging.

How has Greg West helped you?

Found a better deal than my current mortgage, also found an income protection policy more suited to my needs with a lower premium.

Have you seen the outcome you were hoping for?

Yes, my mortgage repayment and income protection policy premium have reduced, and my income protection policy premium escalator is now linked to inflation rather than a set annual percentage increase.

What could they have done better?

Can't think of anything - was very happy with the whole service.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying my first house.

How has Greg West helped you?

Searched out best mortgage deal to suit my needs/ expenses. Found me a good deal on insurance to go with it.

Have you seen the outcome you were hoping for?

yes.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Needed to find a mortgage to buy our new house.

How has Greg West helped you?

Greg helped find the best deal at the time when we sold our house to buy our new one.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

There isn't anything. My husband and I have always been happy with their service Greg offers.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We were looking to arrange a mortgage to buy a house.

How has Greg West helped you?

Greg was excellent. He explained things in detail and kept us updated with what was happening. Nothing was too much and very easy to get in contact with.

Have you seen the outcome you were hoping for?

Yes we had the outcome we were hoping for. We got the mortgage we needed and the insurance that we required. We are very happy with the service we received from Greg.

What could they have done better?

I honestly don't think there is anything Greg could have done better. I wouldn't hesitate to use Greg again and will do in the future.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Really wanted to look at buying first home and needed some advise explained simply and easily.

How has Greg West helped you?

Greg was recomended by my brother, and explained everything we needed to know about getting a mortgage, all the ins and outs all the insurances we may need. He fitted around us and made everything very simple and trouble free.

Have you seen the outcome you were hoping for?

Yes we started chatting to Greg in January 2016 and will be collecting keys to our new house in early April.

What could they have done better?

There is nothing Greg could possibly do better. We feel we reciceved acurate and proffessional help and direction, with a friendly easy to talk to personality. Who takes a genuine interest in getting everything perfect for his clients. Nothing is ever to much trouble even the silly questions that seem un important.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Existing mortgage deal was coming to an end.

How has Greg West helped you?

Greg reviewed our situation and gave advice on the best deal available to us. Nothing was too much trouble and he made the whole process simple.

Have you seen the outcome you were hoping for?

Our re-mortgage completed in February and we saved some money on our monthly mortgage payments as promised.

What could they have done better?

Genuinely can't think of anything.