Reviewed for

Insurance and Protection ( 45 )

Mortgages ( 91 )

Pensions ( 1 )

Equity Release ( 2 )

Investments and Savings ( 1 )

Inheritance Planning ( 1 )

Long Term Care ( 2 )

Financial Planning ( 1 )

Reviewers' assets

£500k+ ( 2 )

£200k - £500k ( 5 )

£100k - £200k ( 6 )

£50k - 100k ( 8 )

Up to £50k ( 20 )

Client reviews

This adviser has some reviews that were left while they were employed at a different firm to the one they are at now.

Review from verified client

May, 2024

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgaging.

How has Jenny Whittle helped you?

She gave us very clear options about the best rate and company for our situation coming off a low fixed rate.

Have you seen the outcome you were hoping for?

Yes, we feel like we have got the best deal possible.

What could they have done better?

Nothing!

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking for a first time mortgage.

How has Jenny Whittle helped you?

We contacted Jenny from Roseacre Mortgages Ltd to get some information on applying for our first mortgage. Jenny was quick to respond and very clear on the information she gave us. When we were ready to proceed, she visited us in person and discussed all our options thoroughly. We are delighted that we are now moving ahead with our first mortgage and could not recommend Jenny highly enough. She has made the process very smooth.

Have you seen the outcome you were hoping for?

Yes - we have now received our mortgage offer!

Jenny's reply

Thank you Ellie, it's been a pleasure to help you and Jack get on the housing ladder. I hope your first home move goes very smoothly! Exciting times for you both. Best wishes, Jenny

Repeat review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

She has indeed made contact with us and has kept regular contact. We have gone ahead with an additional products at this stage but equally, we will not consider contacting anyone else. Jenny will be our advisor for life.

Jenny's reply

Hi Martin, thank you so much for the lovely review. I hope you and your family are well and I'll be in touch soon. Best wishes, Jenny

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I was referred to Jenny by a colleague as I wanted to buy my first property using shared ownership.

How has Jenny Whittle helped you?

Jenny guided me through the process, making it smooth and easy all the way

Have you seen the outcome you were hoping for?

Yes, I am on the way to owning my first home

Jenny's reply

Hi Daniel, thank you for your kind review. I look forward to working with you in the years to come. Best wishes, Jenny

Repeat review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

Helped us regarding our mortgage

Jenny's reply

Thanks Marion and hope you are both well!

Repeat review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

No

Jenny's reply

Thanks Chris, much appreciated.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Jenny Whittle helped you?

Cannot recommend Jenny highly enough. She stuck with us and worked tirelessly to find us a mortgage. She is kind, patient, excellent with communication, and put us at ease throughout an (at times) very difficult process! Jenny you are a star, thank you so so much for all you have done us

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing!

Jenny's reply

Thanks Jess, I really appreciate the kind review!

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Surrey

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

Jenny has helped me with my mortgages and re-mortgages over the last few years. I’ve found her extremely helpful and professional and would always recommend her to friends and family.

Jenny's reply

Thanks Toby for the review and for recommending me to your family!

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Buying a home is a significant financial commitment and I wanted expert guidance to ensure I made informed choices regarding loan options, interest rates, and overall financial implications.

How has Jenny Whittle helped you?

Jenny has been instrumental in guiding me through the intricacies of the mortgage process. Her expertise and personalized advice have enabled me to navigate various options with confidence. From analyzing different loan structures to explaining complex financial terms, Jenny has provided invaluable support every step of the way. Additionally, her proactive communication and attention to detail have helped streamline the entire process, ensuring a smooth and efficient experience.

Have you seen the outcome you were hoping for?

Yes, thanks to Jenny's guidance and expertise, I have indeed seen the outcome I was hoping for in terms of securing a suitable mortgage. Her assistance has helped me navigate the process effectively and achieve my goals in obtaining the right mortgage solution for my needs.

What could they have done better?

I am completely satisfied with the service I have received.

Jenny's reply

Thanks Georgios - I really appreciate the kind review.

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was recommended Jenny and I am so pleased I was.

How has Jenny Whittle helped you?

Jenny helped me find a mortgage. She was down to earth and so easy to talk to. I wouldn’t hesitate to recommend her.

Have you seen the outcome you were hoping for?

Yes- she has been unbelievable!

What could they have done better?

Nothing- thorough and brilliant experience from start to finish.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Jenny was fantastic to work with. I had started my own application but as I struggled halfway through I decided to get Jenny’s advice and assistance.

How has Jenny Whittle helped you?

She was extremely helpful, got me a couple of options and then the right deal and was always available to guide me through the process. Knowledgeable, efficient and supportive, she is really a great professional to trust! Jenny was recommended to me by a friend and I have already recommended her to a couple of friends who are in the process of buying their new home too. She is absolutely brilliant! Thank you!

Have you seen the outcome you were hoping for?

Yes as she suggested the right deal for me!

What could they have done better?

She couldn’t have helped me more!

Repeat review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

No further assistance has been beeded

Jenny's reply

Hi Del, hope all is well with you and thank you for the review. I'll be in touch nearer the time for reviewing your current deal, but please don't hesitate to let me know if you need advice in the meantime. Best wishes, Jenny

Repeat review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

I know Jenny constantly reviews my mortgage situation and I know when my fixed rate ends I will receive a superb service from Jenny finding me another mortgage deal I know will be the best for my requirements.

Repeat review from verified client

January, 2024

Overall

Advice

Service

Value

Based in London

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

Jenny has worked hard and has been very patient with my needs. The landscape changed a few times whilst I was looking for my property. She re-negotiated for me. She also advised me when the interest rate dropped down. Even though it meant more work for her. Very honest, very diligent.

Jenny's reply

Thanks Kieran, much appreciated!

Repeat review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

Jenny is like a comfort blanket that is there 24/7. I have rung her when other companies are not available and she always answers. I would recommend every tine

Jenny's reply

Thanks Ashley - being a comfort blanket is the best praise I've ever received! I really appreciate the kind review!

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

I was in the process of selling a flat and buying a house and as a result needed a new mortgage and a higher level of income protection.

How has Jenny Whittle helped you?

Jenny has been great. She's really helped me understand my options, and the pros and cons of each option. She has been reactive when interest rates have been going down, making sure to secure me a better deal each time. And she's been really good and adapting to my changing circumstances over a period of time after the original house purchase fell through.

Have you seen the outcome you were hoping for?

Yes, Jenny has 100% got me the products I needed and I'm confident she's got me the best deals out there and the right products for me.

What could they have done better?

Nothing could've been better - Jenny has been a total star from start to finish.

Jenny's reply

Hi Ian Thank you for taking the time to write this lovely review. It has been a pleasure working with you to secure a mortgage for your next home and ensure that you have suitable protection cover in place if you were unable to work due to incapacity. Good luck with the move and please let me know if you need anything else. Best wishes Jenny

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

My wife and I were looking to remortgage for the first time, this was quite daunting when looking into remortgaging ourselves.

How has Jenny Whittle helped you?

Jenny provided an excellent and rapid service, finding us the best remortgage offer without any hassle or difficulties.

Have you seen the outcome you were hoping for?

Yes, we are finalising our remortgage and are very satisfied

What could they have done better?

Faultless, Jenny is a great advisor and will recommend to everyone!

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was in the process of buying a flat and needed a financial advisor.

How has Jenny Whittle helped you?

Jenny helped massively with finding the best deals for my age, income and availability. Jenny was really friendly and knowledgeable. For being a first time buyer, Jenny is ideal and she'll run through the process with you, answer questions which are trivial and will make you feel comfortable throughout the process. I could not recommend Jenny enough.

Have you seen the outcome you were hoping for?

Absolutely!

Jenny's reply

Thanks Ed, much appreciated and I wish you all the best in your new home! Jenny

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Jenny was recommended for providing mortgage advice and supporting insurance protection

How has Jenny Whittle helped you?

Obtained an excellent mortgage offer and supporting insurance

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

First impression from a user who is not yet a client

October, 2023

Overall

Please provide a brief comment about your experience with Jenny

Some spot on information from Jenny really helped us decide the way forward for us on an unusual complex mortgage and loan case. Will definitely use Jenny when we come to mortgage

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

First time house buyer.

How has Jenny Whittle helped you?

Mortgage advice

Have you seen the outcome you were hoping for?

Yes

Repeat review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

She advised on a matter not related to mortgages

Jenny's reply

Hi Kay, thank you for your kind words. I know we talked about another matter not related to mortgages - if you want to take this further, please do get in touch as I set up a new company. I hope you and your family are well. Best wishes, Jenny

First impression from a user who is not yet a client

July, 2023

Overall

Please provide a brief comment about your experience with Jenny

Jenny is responsive, genuinely helpful and very professional. Could not recommend her more.

Jenny's reply

Thanks Fiona, much appreciate your kind feedback.

Review from verified client

June, 2023

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

For our mortgage application

How has Jenny Whittle helped you?

With the mortgage application and made the entire process so much easier and speedy.

Have you seen the outcome you were hoping for?

Yes we were able to purchase our property within a two month period

What could they have done better?

Nothing as Jenny was excellent and I have since referred her to others

Jenny's reply

Thanks Linda and for recommending me to your friends! I will be in touch soon to discuss your remortgage.

Repeat review from verified client

June, 2023

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

Remortgaging

Jenny's reply

Thanks Rob for the review and for always being responsive to my requests for paperwork!

Review from verified client

June, 2023

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

We've used Jenny before to help secure a mortgage, so when our fixed term was coming to an end, we were happy to use her services again.

How has Jenny Whittle helped you?

she helped us renew our mortgage.

Have you seen the outcome you were hoping for?

Yes, we're on the best fixed rate we could have achieved under the economic circumstances.

Jenny's reply

Thanks Kate for the review. I hope you have a fantastic special birthday celebration in July!

Review from verified client

May, 2023

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We initially contacted Jenny to find out about mortgage options for us.

How has Jenny Whittle helped you?

Jenny has gone above and beyond to support us in our first house purchase together. From navigating mortgage options that suit us and not pushing us into just any deal to thoroughly explaining all the different options when it comes to insurance and protection. She has also been incredibly helpful when our initial sale fell through. She kept us in the loop, every step of the way and responded to our queries and questions with lightening speed and has always been available when we needed her. She has given us exceptional service throughout.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing. Honestly, everything has been perfect.

Jenny's reply

Thank you Victoria and Graham for the lovely review. Fingers crossed for a smooth house move!

Review from verified client

May, 2023

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We was after some help in finding the best mortgage interest rates and advice on what type of mortgage to go for.

How has Jenny Whittle helped you?

Jenny helped us by explaining different types of mortgages and their pro’s and con’s. She also managed to find us mortgages that accept price work which was helpful. Jenny managed to get us a rate we was happy with.

Have you seen the outcome you were hoping for?

Yes

Jenny's reply

Thank you James and Jasmine for the lovely review, it's been fantastic to work with you both. I hope the house move goes smoothly!

Repeat review from verified client

April, 2023

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in London

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

I haven’t needed any help from Jenny since my last review but when it comes time to remortgage or get any other advice I will definitely be getting in touch with her

Jenny's reply

Hi Rob, thank you very much for your review. We discussed income protection (that provides a tax free monthly income if you were unable to work due to accident and sickness, and your employee related sickness benefits had been exhausted). If you would like to discuss again, please let me know. Best wishes, Jenny

Review from verified client

April, 2023

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Jenny Whittle helped you?

Advised on available mortgages

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Repeat review from verified client

April, 2023

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

Great services ! Very informative & helpful & very fast replies!

Jenny's reply

Thanks Marian for your lovely review! A very happy Easter to you both and hope to catch up soon.

Review from verified client

February, 2023

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Merseyside

What were the circumstances that caused you to initially look for an adviser?

My mortgage is about to end its fixed rate and I needed professional help looking at all the options available to me

How has Jenny Whittle helped you?

Jenny is professional, knowledgeable, thorough and genuinely caring and approachable. I felt like I was chatting with a friend!

Have you seen the outcome you were hoping for?

Yes - I found the direction I was looking for and all of the options were fully explained and discussed.

What could they have done better?

Honestly , I could not have asked for a better service !

Review from verified client

February, 2023

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

My mortgage was reaching the end of the fixed term period, and I wanted to understand what options for remortgaging were available

How has Jenny Whittle helped you?

She reviewed my current mortgage and provided a range of solutions, including financial details of each as well as her own considerations

Have you seen the outcome you were hoping for?

Yes, I have remortgaged at terms and conditions that I deem satisfactory

What could they have done better?

Probably I would have benefit from some more details on the process that the solicitors had to run to move from receiving the remortgage offer from the bank to completion

Review from verified client

January, 2023

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Purchasing a house and required a mortgage but were looking for a joint borrower, sole proprietor mortgage and needed a broker to assist.

How has Jenny Whittle helped you?

She gathered our requirements and then explored the best mortgage options for us. Giving us options of alternatives, where possible was helpful. She also provided life insurance cover advice.

Have you seen the outcome you were hoping for?

Yes, we completed our purchase last week

What could they have done better?

Nothing.

Review from verified client

January, 2023

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was looking for mortgage advice

How has Jenny Whittle helped you?

As well as rock solid mortgage guidance, she also advised me on and found life cover

Have you seen the outcome you were hoping for?

Definitely- we got great mortgage rates and the life cover is really good value.

What could they have done better?

Nothing - I have since recommended Jenny to at least 8 friends and they have all said her support has been invaluable.

First impression from a user who is not yet a client

January, 2023

This review was gathered whilst the adviser was at a different firm.

Overall

Please provide a brief comment about your experience with Jenny

Jenny got in contact promptly and we were able to arrange a chat very quickly, which I appreciated. Her advice was clear and she had clearly spent a lot of time researching and putting it together beforehand. I fully intend to use her again in future and would recommend her to anyone looking for mortgage or life insurance advice.

Jenny's reply

Thank you Sophie for the lovely review. I'm glad I could be of help and hope I can be again in the future.

Repeat review from verified client

January, 2023

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in London

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

She has helped me look for a suitable second mortgage, and to find a more lucrative pension fund.

Repeat review from verified client

January, 2023

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

yes very good

First impression from a user who is not yet a client

November, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Please provide a brief comment about your experience with Jenny

Very frank and professional.

Review from verified client

November, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We contacted an independent service 2 years ago when our mortgage fixed rate was coming to an end. We then contacted again a few months ago as we were looking at moving house.

How has Jenny Whittle helped you?

Jenny helped us 2 years ago find a brilliant mortgage rate and gave us options to either lower our monthly payments or decrease the term length of our mortgage. We were so happy with her help and advise that we re-contacted her a few motnhs ago when we needed a new mortgage as we were moving house. She gave us regular updates on the constantly changing situation and helped us get the best deal in these challenging times

Have you seen the outcome you were hoping for?

We have received a mortgage offer and are very happy with the advice and information submitted

What could they have done better?

Nothing!

Review from verified client

November, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Jenny gave us mortgage advice twice now, first for our relocation to Cornwall and then again for re-mortgaging a couple of years later which has helped us buy a additional plot of land

How has Jenny Whittle helped you?

Our circumstances were really tricky, but Jenny got us the mortgage we were looking for. Then, when we were re-mortgaging, Jenny got in touch with us months early and secured us an offer before the interest rates went up, therefore saving us thousands!

Have you seen the outcome you were hoping for?

Jenny worked so hard for us and got us more than we were hoping for

Jenny's reply

Thanks Jon for your lovely review. Good luck with the new project!

Review from verified client

October, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

mortgage switching to BTL mortgage

How has Jenny Whittle helped you?

switching our property to a BTL mortgage

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing

Repeat review from verified client

October, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in East Sussex

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

We have not been in the house a year yet however Jenny advised previously she would make contact towards the end of our fixed term to look for other offers on our behalf

Jenny's reply

Hi Becky, thank you for your lovely review! Please be assured that I will be in touch at least six months before your current deal ends on 2 November 2023. If you have any questions about the current mortgage rate environment or anything else, please let me know and I'll book in a call. In the meantime, please feel free to recommend me to friends/colleagues/family who need financial advice! Best wishes, Jenny

Repeat review from verified client

October, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

Advised on re-mortgage after mortgage rates shot up

Review from verified client

September, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Required to remortgage in order to raise extra capital.

How has Jenny Whittle helped you?

Jenny advised and processed the application for me with my current mortgage supplier, saving me a lot of stress and worry about getting the application right!

Have you seen the outcome you were hoping for?

Was surprised at how quick everything went through and pleased with the offer which will be taken shortly.

Jenny's reply

Thank you very much for the kind words and good luck with the house move!

First impression from a user who is not yet a client

September, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Please provide a brief comment about your experience with Jenny

Hi, very helpful, still trying to decide what to do! Thanks

Jenny's reply

Thank you for the kind words! I appreciate the dilemma in deciding whether to stick with an existing deal or secure a new deal, take an Early Repayment Charge and exit now, in order to protect yourself against the possibility of significantly higher rates when your current deal comes to an end. Please do let me know if you need further advice, as I'm always happy to help.

Review from verified client

September, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

The need for a mortgage to buy a property

How has Jenny Whittle helped you?

Straightforward, stress free & reliable. Jenny has done a stellar job with my mortgage application and the process was fuss free and smooth all the way until the offer was accept by the lender. Besides a quick response to all my queries, Jenny’s direction and support were clear and assertive- all communication done in equal fashion. I feel extremely comfortable to recommend Jenny’s services to anyone that needs a broker in future.

Have you seen the outcome you were hoping for?

Yes- very much so

What could they have done better?

N/A

Review from verified client

August, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We were looking g to remortgage and free up some funds to add value to our home.

How has Jenny Whittle helped you?

Jenny was quick to respond and efficiently found us a good deal and managed the process being responsive when we needed advice or help with the process.

Have you seen the outcome you were hoping for?

Yes it all went ahead smoothly and we secured a good dela before recent rate rises.

First impression from a user who is not yet a client

July, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Please provide a brief comment about your experience with Jenny

Ask all documents wich she ask but by the end she stop communicate.I was explain my situation but she just block my number

Jenny's reply

Dear Ingars, I am sorry that you are disappointed by the service I have given you. As explained over the phone on several occasions and via email on 5 July, I cannot help until I understand why you have been declined by four separate lenders in recent months for a mortgage. You have used two other brokers previously who you say have been unable to provide you with a reason as to why you have been declined. You have also gone directly to a couple of High Street lenders who have not approved lending. Please understand that I do not charge advice fees and I like to have a thorough understanding of my clients' situation before I submit mortgage applications. It takes considerable time to prepare and submit an application and I get no reimbursement for the time I have spent on an application if it is declined. Furthermore, submitting another application without knowing why you have been declined previously risks hurting your credit rating further if you incur a further decline, as each application involves a hard search on your credit file. That is not a good service for you. If you can email the brokers who have worked for you previously to let you know why you have been declined and copy me in, I may be able to help you. If you decide to use another broker, they will also want to know why this has happened. I rarely get decline decisions for applications I submit for clients as I have done my homework thoroughly beforehand. This protects both the client and myself. If, however, I do get a decline for a client, the lender concerned will provide a reason as to why this has happened. I also asked you to get in touch with the housing association to make a fresh application via the Right to Buy scheme, as your current application expires in mid-July. It would be impossible to have submitted an application and complete in this timeframe. I wish you well with the house purchase and hope you find this a helpful reply. Best wishes Jenny Whittle CeMAP

Review from verified client

June, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Moving house. Changing the mortgage type whilst securing a better mortgage rate.

How has Jenny Whittle helped you?

Jenny gave advice on mortgage types and rates to suit our needs.

Have you seen the outcome you were hoping for?

Yes, we were on a tight schedule as the new rate Jenny secured was about to expire due to the difficulty finding the right property for us to purchase.

What could they have done better?

We think Jenny did all that was possible to secure our new mortgage rate, so could have done any better.

First impression from a user who is not yet a client

June, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Please provide a brief comment about your experience with Jenny

Very swift at replying and insuring all the correct information and options were given. Fantastic service.

Jenny's reply

Thank you for your lovely review!

Repeat review from verified client

June, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in London

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

Restructured our mortgage

Review from verified client

June, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Mortgage application

How has Jenny Whittle helped you?

To make the application and advice on other things. She has been extremely supportive, always on hand to help and a phone call away. Extremely calm and reassuring and made the entire process seamless from start to finish

Have you seen the outcome you were hoping for?

Yes we have and we are very pleased

What could they have done better?

Nothing as she was absolutely excellent

Jenny's reply

Thanks Linda and Chudi, much appreciated!

Repeat review from verified client

May, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Surrey

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

No

Review from verified client

May, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Wanting to purchase our first property

How has Jenny Whittle helped you?

The broker of a close friend of my partner and I

Have you seen the outcome you were hoping for?

We have seen the outcome we hoped for and beyond that!

What could they have done better?

Nothing - her service was flawless, extremely professional and made our first purchase a smooth and beautiful experience

Jenny's reply

Thank you Miguel and Jordan for being such fantastic clients! Good luck in your new home!

Review from verified client

May, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Slight complications to re mortgage

How has Jenny Whittle helped you?

Found competitive rate with ethical lender in short time frame as requested

Have you seen the outcome you were hoping for?

Yes absolutely

What could they have done better?

By Jenny, nothing.

Review from verified client

April, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Changing mortgage and Staircasing on my flat

How has Jenny Whittle helped you?

Jenny was extremely helpful in finding the best mortgage deal. She managed to make a complicated process much easier for me and took great to make sure I was happy and understood through each step of what to me is a baffling business

Have you seen the outcome you were hoping for?

Yes indeed. The mortgage offer we were hoping to get has just come through

What could they have done better?

Nothing at all

Jenny's reply

Thanks Rob, it really has been a pleasure to help you and Angela.

Review from verified client

April, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Me & my Mrs. applied for a Mortgage

How has Jenny Whittle helped you?

She helped us preparing all the documents necessary and gave us very important information about the process !

Have you seen the outcome you were hoping for?

Oh ! Definitely ! I will recommend her to anyone who will need a Financial Adviser ! Very productive , quick response and amazing costumer skills .

What could they have done better?

.

Review from verified client

April, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Coming out of Covid/ unemployment I was not sure I would qualify for a mortgage. I needed help finding the right product considering my credit status was not great.

How has Jenny Whittle helped you?

Jenny worked to match the requirement of lenders to our specific circumstances. She took the time to explain the process to me and guide us through the all the products we should consider. She provided a holistic approach in the advice she give which in turn is more sustainable for us in the long run.

Have you seen the outcome you were hoping for?

Yes, we now have a mortgage offer and we are looking forward to the next step towards our new home.

Review from verified client

April, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We were looking to change our mortgage to a Buy to Let, we were looking to release capital from our house but didn’t have any idea if it would be achievable.

How has Jenny Whittle helped you?

She made it her business to find a mortgage that suited our needs, within a few days she’d found the right product for us.

Have you seen the outcome you were hoping for?

Certainly have, in fact better than we’d hoped for.

What could they have done better?

Nothing

Jenny's reply

Thank you so much for your kind review! Can't wait to see you onboard Alice the houseboat.

Review from verified client

March, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was trying to obtain a mortgage as a company director and high street lenders only seemed to want employed applicants. It was very time coming and a mind field trying to find the right lender. Jenny was very quickly able to take all of this away from me and came back with several lenders who fitted my requirements. Jenny was also able to help with house insurance and health insurance which was great being able to go through one person for all of this. It saved me a lot of time and hassle.

How has Jenny Whittle helped you?

Jenny was able to take all my personal details of earnings, accounts etc and find me by far the best lenders out there. I was guided all the way through the process being a first time buyer and she was always on the end of the phone if I needed help or too ask a question. Very quick to respond to my emails and my solicitors.

Have you seen the outcome you were hoping for?

Yes definitely! very happy with what Jenny was able to provide for me with the lenders she had sourced. She has gone above and beyond all the way through the process right through until the end.

What could they have done better?

Nothing very satisfied with the service all the way through. Would highly highly recommend to anyone!

Repeat review from verified client

February, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Surrey

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

Jenny helped me fully understand the entire mortgage process and went over and above to make the experience stress free. I will confidently recommend Jenny to everyone and am looking forward to using her services for my future mortgages.

Repeat review from verified client

January, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

Jenny supported right though to completion, making sure that I had all the information needed and that everything went a smoothly as possible.

Repeat review from verified client

January, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in London

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

Firstly Jenny advised me on a re-mortgage as part of a divorce settlement. As in my last review, she was efficient, honest, and most importantly very pragmatic to my ever changing needs. I contacted her for further advice, which she duly obliged. I will be getting a second mortgage soon. I will 100% be using Jenny. I trust her.

Repeat review from verified client

January, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in London

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

Since the last review, I have not engaged with Jenny Whittle as I have no reason for doing so, however my 2 buy to let mortgages together with the remortgage of my residential property are doing well. I felt I was very lucky to have met Jenny Whittle at the right time when the mortgage interest rates were at their lowest, and am delighted to say I am currently enjoying the benefits of low interest rates.

Repeat review from verified client

January, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

Jenny is by far the most accommodating flexible seven days a week Mortgage Advisor, that I’ve ever met I would thoroughly recommend her because she’s always there and in my line of business it makes so much sense

Jenny's reply

Thanks Ashley, much appreciated!

Repeat review from verified client

January, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in London

This review is a follow-up review from a client who left a review previously.

How has Jenny Whittle helped you since your last review?

Jenny has helped me to source additional funding for a home extension. She found us an amazing rate and gave advice for consolidating our mortgages in the future, which was really helpful.

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

First time buyers

How has Jenny Whittle helped you?

Jenny was recommended to us from a family member and was professional, friendly and extremely helpful from the very start. Jenny helped us through the mortgage application process and completion of buying our home.

Have you seen the outcome you were hoping for?

We are more than delighted with the outcome in being able to buy our first home. Jenny made it possible through thorough communication to and from mortgage companies and offering guidance to us.

Review from verified client

November, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Purchasing our first time house.

How has Jenny Whittle helped you?

Jenny helped and advised us throughout the entire process for granting the mortgage, she found us the best lender that suits our circumstances. She was on top of her emails and responds back within no time.

Have you seen the outcome you were hoping for?

Yes, mortgage was secured very quickly.

What could they have done better?

I couldn't expect any better, she was really helpful and highly professional.

First impression from a user who is not yet a client

November, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Please provide a brief comment about your experience with Jenny

Jenny helped us securing a mortgage whilst I'm on a permit residence, she was really helpful ,knowledgeable and pro-active in her approach to work. With her expertise the entire application was easy and comfortable. Very professional, I couldn't recommend more !

Review from verified client

October, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

First time buyer looking for first home to purchase.

How has Jenny Whittle helped you?

Jenny found my partner and I the most competitive mortgage deals on the market, applied for the mortgage on our behalf and applied for life insurance. Jenny was very quick and efficient and I can not fault the service she provided.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/A

Jenny's reply

Thank you so much for being great clients! And wishing you all the happiness in your new home.

Review from verified client

October, 2021

This review was gathered whilst the adviser was at a different firm.

Overall