Reviewed for

Insurance and Protection ( 33 )

Mortgages ( 57 )

Pensions ( 1 )

Equity Release ( 2 )

Investments and Savings ( 7 )

Inheritance Planning ( 1 )

Reviewers' assets

£500k+ ( 1 )

£100k - £200k ( 1 )

£50k - 100k ( 7 )

Up to £50k ( 33 )

Client reviews

First impression from a user who is not yet a client

September, 2020

Overall

Please provide a brief comment about your experience with Mark

So far, so good!

First impression from a user who is not yet a client

August, 2020

Overall

Please provide a brief comment about your experience with Mark

Mark was holiday at the time I requested a call so I spoke with his colleague, Robbie, in his absence. Robbie was very helpful and explained everything that I needed to know at the time. I will definitely be going back to Robbie once my husband and I have the necessary information to hopefully progress!

Review from verified client

March, 2019

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

potentially sub prime lending for a mortgage

How has Mark Burton helped you?

identifying our needs and matching us to a mortgage lender prepared to consider our case

Have you seen the outcome you were hoping for?

yes

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Mortgage advice. MCB were recommended by family.

How has Mark Burton helped you?

MCB have been extremely helpful. They provide sound advise professionally, promptly and effectively. MCB are very friendly and always happy to help.

Have you seen the outcome you were hoping for?

Yes and more. We look forward to dealing with MCB again in the future.

What could they have done better?

Couldn’t have asked for any more.

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Just looking for someone to make the complicated financial decisions easier

How has Mark Burton helped you?

By arranging a mortgage and associated insurances for us for several years.

Have you seen the outcome you were hoping for?

Repeatedly great outcomes.

What could they have done better?

Genuinely, the breaking down off all parts into understandable information is very useful. I don't believe it could have been better. No jargon just honest advice

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Needed to remortgage

How has Mark Burton helped you?

Amy Allen was superb, best financial advisor I have come across. Got my mortgage sorted and finalised with time to spare on a tight turn around. She really went above and beyond

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Amy was faultless

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

First time buyer

How has Mark Burton helped you?

Explained in detail the process and helped me right through to getting my keys even taking calls on a weekend and evening

Have you seen the outcome you were hoping for?

Yea

What could they have done better?

Nothing he was great throughout

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I first used Mark in 2003 when I needed to remortgage. I have used him again to move house twice since then too.

How has Mark Burton helped you?

He made things so easy to understand and is so relaxed in his manner that it puts you immediately at ease. You always feel he has time for you and the advice he has given me over the years has been spot on .

Have you seen the outcome you were hoping for?

Absolutely. I have always been given sound advice by Mark over the years.

What could they have done better?

I honestly cannot think of anything Mark could do better!

First impression from a user who is not yet a client

January, 2019

Overall

Please provide a brief comment about your experience with Mark

He support finding the right mortgage advisor for my problem.

First impression from a user who is not yet a client

January, 2019

Overall

Please provide a brief comment about your experience with Mark

We have been dealing with Amy a this firm and she has been amazing so far. Explaining everything in terms we could understand and offering great support throughout.

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

End of fixed rate mortgage.

How has Mark Burton helped you?

Got a great fixed term mortgage rate for us.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

No.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Mark Burton helped you?

Got me the mortgage I required.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. 100% perfect

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Looking as we needed advice on our mortgage

How has Mark Burton helped you?

Choose the right plan for us.

Have you seen the outcome you were hoping for?

Yes 100%

What could they have done better?

Was all to a high standard and couldn't ask for anymore

First impression from a user who is not yet a client

July, 2018

Overall

Please provide a brief comment about your experience with Mark

I did actually speak to Mark which I thought was strange considering I asked to?

First impression from a user who is not yet a client

July, 2018

Overall

Please provide a brief comment about your experience with Mark

I did actually speak to Mark which I thought was strange considering I asked to?

First impression from a user who is not yet a client

July, 2018

Overall

Please provide a brief comment about your experience with Mark

I did actually speak to Mark which I thought was strange considering I asked to?

Review from verified client

March, 2017

Overall

Advice

Value

Service

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

To remortgage a buy to let property.

How has Mark Burton helped you?

All paperwork was made straight forward and easy. Found us a brilliant mortgage with the best rate and made the whole process stress free and simple. Outstanding service.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing could have been done better

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I first used Mark when I got my first mortgage because I had no idea about mortgages, what the different types were etc. Also because I was self employed I had no idea of what sort of money I was going to be able to borrow. Since then and more recently he has helped us to release equity in the property to make improvements to our home.

How has Mark Burton helped you?

Mark helped out no end, he basically sat me down and gave me a idiots guide to mortgages so that I had an understanding of everything that could be available to me. It took all the stress out of getting that first mortgage and the stress of re-mortgaging since.

Have you seen the outcome you were hoping for?

everything has worked out. Since using mark we've reduced the years on our policies and more recently managed to release the required equity for the home improvements.

What could they have done better?

Possibly reduced the number of different people that I had contact with from MCB, have everything come through one person. on the most recent re mortgage I had correspondence from at least 4 or 5 different people.

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I originally had mortgage through my bank,and decided i was not getting the best deal so i contacted Mark.

How has Mark Burton helped you?

Mark and all his staff were brilliant,he instantly found the best deal for my wife and myself,kept me updated on a regular basis and listened to exactly what we wanted and more importantly what was the best deal on the market.

Have you seen the outcome you were hoping for?

Most certainly,Mark has a wealth of experience and knowledge and not only has he helped us but also other members of our family who also are really happy. A truly nice man to talk to and nothing is too much trouble.Highly recommend to everyone.

What could they have done better?

None what soever.

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Releasing equity for home improvements.

How has Mark Burton helped you?

By securing mortgages on our terms and conditions, MCB enabled us to release the funds for a large home improvement project.

Have you seen the outcome you were hoping for?

This is the fourth mortgage MCB have helped us acquire and every time has seen us gain everything we need from them.

What could they have done better?

N/a

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Our remortgage at the end of our previous fixed term mortgage.

How has Mark Burton helped you?

He gave us mortgage advice and found us the best product to meet our requirements and subsequently gave us some life insurance advice.

Have you seen the outcome you were hoping for?

Yes absolutely.

What could they have done better?

We received first class service from Mark and his staff and cannot fault them.

Review from verified client

October, 2016

Overall

Advice

Service

Value

Based in

What were the circumstances that caused you to initially look for an adviser?

Self employed (wanted someone to find the most suitable mortgage) and also wanted the hassle taken out of the process.

How has Mark Burton helped you?

Found the best rate and sorted the whole process bar us filling in the paperwork.

Have you seen the outcome you were hoping for?

Absolutely yes.

What could they have done better?

Nothing at all. Very professional outfit.

Review from verified client

September, 2016

Overall

Advice

Service

Value

Based in

What were the circumstances that caused you to initially look for an adviser?

Looking for a remortgage/financial assistance.

How has Mark Burton helped you?

Mark fully understood my circumstances and my needs and secured the necessary funding.

Have you seen the outcome you were hoping for?

Mark and his team managed to secure the funding required which suited my need fully.

Review from verified client

September, 2016

Overall

Advice

Service

Value

Based in

What were the circumstances that caused you to initially look for an adviser?

I needed assistance with getting a different mortgage.

How has Mark Burton helped you?

Offered advice and found me a mortgage lender which enabled me to purchase a property.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing that I can think of in my circumstances

Review from verified client

September, 2016

Overall

Advice

Service

Value

Based in

What were the circumstances that caused you to initially look for an adviser?

Our existing mortgage deal was due to expire and we wanted to remortgage (like for like). A transfer of equity was also required.

How has Mark Burton helped you?

Mark came and saw us at our home and our convenience. He explained everything clearly and also explained the whole process. Nothing was too much trouble.

Have you seen the outcome you were hoping for?

We remortgaged our property and the Transfer of Equity was carried out at the same time. We are totally happy with the service Mark and his team gave us - we could not have asked for anything better!.

What could they have done better?

Nothing......totally amazing!

Review from verified client

September, 2016

Overall

Advice

Service

Value

Based in

What were the circumstances that caused you to initially look for an adviser?

We wanted to buy our Council House from the Local Authority.

How has Mark Burton helped you?

Mark helped by advising us the best mortgage to go for and also everything we needed to know about what to expect and all the additional charges etc involved. He was very clear and helpful in all aspects of the mortgage requirements.

Have you seen the outcome you were hoping for?

We were very happy with the outcome and our mortgate went through without any hitches. The financial advice we were given was very helpful and we had no hesitation in taking this advice.

What could they have done better?

I really do not think that there is anything further that could have been done to improve our experience.

Review from verified client

September, 2016

Overall

Advice

Service

Value

Based in

What were the circumstances that caused you to initially look for an adviser?

Moving home - changing mortgage providers and new life insurance policies.

How has Mark Burton helped you?

Mark was fantastic! He provided a 1-1 personal service talking through each stage and offered both home visits and visits to the office. He helped consider our personal circumstances and what products/companies would offer the best. He really knows his stuff!.

Have you seen the outcome you were hoping for?

Yes definitely.

What could they have done better?

No constructive suggestions as happy with every step of the process.

First impression from a user who is not yet a client

August, 2016

Overall

Please provide a brief comment about your experience with Mark

Excellent communication, straight-forward, gets the job done.

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

House purchase.

How has Mark Burton helped you?

He searched the market for the best mortgage that was available (& affordable) to our needs.

Have you seen the outcome you were hoping for?

Most definitely :).

What could they have done better?

Nothing! Mark and his team were available at all times and really did take the stress out of a stressful situation.

First impression from a user who is not yet a client

March, 2016

Overall

Please provide a brief comment about your experience with Mark

Very helpful and efficient. Needed a mortgage quickly and he was able to sort it out for me within a couple of days.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Buy to let.

How has Mark Burton helped you?

Mortgage and buy to let and property advice explained in clear terms. Always on hand to answer and queries and questions. He is friendly and approachable.

Have you seen the outcome you were hoping for?

I was pleased to be recommended to Mark and would recommend his services to others.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Moving home.

How has Mark Burton helped you?

Arranged mortgage and financial advice and life insurance.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Looking for a Mortgage because we wanted to move.

How has Mark Burton helped you?

Supplied good advice on Mortgages and purchasing the property, with help in dealing with the estate agent, solicitor. Made everything very clear in his explaining. Also helped with getting an excellent priced insurance and arranging life cover. Also offered help with the financial side of things and what his recommendations were.

Have you seen the outcome you were hoping for?

I have moved and am extremely pleased with how Mark has helped me get to be able to purchase the property I have I would never have been able to get to where I am with out the advice I was given.

What could they have done better?

I'm not sure there was anything that could have been done better. Mark and his team were there to support me every step of the way.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

First time mortgage.

How has Mark Burton helped you?

Explained how mortgages and critical illness cover worked.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

We were remortgaging our property and our buy to let property.

How has Mark Burton helped you?

Mark advised us on which mortgage and income protection product would be the best for us.He helped us through the whole process from applying for the mortgage to completing the product. Mark looked at our individual situation and advised us on the best protection that we would need to cover our finances.His team were always keeping us updated and making sure things were on schedule.

Have you seen the outcome you were hoping for?

We now have the mortgage that we required and the income protection sufficient to our needs.

What could they have done better?

My husband and I were very satisfied with the service that we received. Thank you.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I needed a financial advisor to help in a remortgage.

How has Mark Burton helped you?

Mark was extremely helpful, visiting me at my house at a convenient time, and has helped with both remortgaging and a new Mortgage When moving house.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Wanted to get the best deal avalible and to keep a complicated process simple. One point of contact.

How has Mark Burton helped you?

He sourced the best deal based on our circumstances and dealt with the process from beginning to end.

Have you seen the outcome you were hoping for?

More than! Mark also provided us with some one to write our will and discussed life insurance.

What could they have done better?

Nothing! Trust worthy and hard working.

Review from verified client

September, 2015

Overall

Advice

Value

Service

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Mortgage advise.

How has Mark Burton helped you?

We remortgaged a couple of years ago and Mark and his team were able to find us a great repayment mortgage, then earlier this year we decided to move and again they were able to help us move the mortgage without any penalties and repayments.

Have you seen the outcome you were hoping for?

We now have a lovely family home in a lovely area thanks to Mark and his great team.

What could they have done better?

Nothing. They are always at the end of the phone ready with advice and answers to your questions.

First impression from a user who is not yet a client

July, 2015

Overall

Please provide a brief comment about your experience with Mark

very professional and an good gentleman to talk to

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

As we were looking to move we needed to seek mortgage advice. Mark burton had come highly recommended by friends so we looked to him for assistance and advice.

How has Mark Burton helped you?

In every which way necessary. Mark and his team answered all queries immediately and no question, no matter how trivial or complicated was answered in such a way to make the entire process smooth and stress free.

Have you seen the outcome you were hoping for?

We have absolutely got the outcome we set out to do. We were always keen on moving without delay, but wanted everything to be done the right way. Mark allowed and enabled this to happen.

What could they have done better?

There is nothing that could have been done better, this was a fantastic example of how things should be done.

Review from verified client

May, 2015

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

Mark and all of his team are always very approachable. Listen to our needs and respond accordingly. Overall they have provided products and services which have helped us financially which I am not sure we would have found otherwise.

Review from verified client

April, 2015

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

I found Mark to listen and be understanding of my requirements, he provided what I believe to be sound advice and explained it to me in a fashion that I could understand easily. Mark always had time for me and promptly answered any query that I had, I fully believe that Mark is honest and trustworthy.

What could they have done better?

To be honest I don't think I could have asked for a better service than what Mark has provided for me and hence I can't criticise anything or feel that his service could have been any better, top guy.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

Very professional and honest advice with no pressure in purchasing product . Had such confidence in ability of company felt that I was getting the best advice and service available Highly recommend !!!!

What could they have done better?

There are no suggestions I can make as the service was first class

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

I have dealt with Mark for many years and have recommended many of my friends, colleagues and business friends to Mark. I have found his services very reliable and professional. Nothing is to much trouble, I will continue to recommend and use Mark for all my financial services.

What could they have done better?

no comment to make.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

Mark’s advice and services were invaluable in securing our first home. As first time buyers this was all very new to us but Mark took us through the process, explained our options clearly and in a jargon-free manner – and best of all got us a great deal! In addition to securing our first mortgage, Mark was also able to assist us with the various insurances that we needed to consider. He talked us through each form of insurance so that we could make an informed decision about which we wanted to opt for, if any. I can highly recommend Mark and MCB Financial Services.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

very good

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

Mark, is a very professional individual but always carries out his work in a friendly manner. He really understood my needs and found the exact products I required.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

Mark and his team were extremely helpful and knowledgable in dealing with our remortgage. We experienced no stress whatsoever and any queries we did have were always answered quickly.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

Mark always explains things in an easy to understand way and is always happy to answer any questions

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

Mark and his team have arranged several re mortgages for myself and family members. Mark takes the stress of finding a mortgage away, and my last remortgage was completed within a month of my first meeting with Mark. I can't thank him enough for his professionalism and the ease that it was processed for me. I would highly recommend Mark. I completely trust his judgement and I would never consider using anybody else to arrange my mortgages.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

Very approachable, helpful and reliable. Mark did exactly what he said he would and his advice has been invaluable in my retirement planning

First impression from a user who is not yet a client

January, 2015

Overall

Please provide a brief comment about your experience with Mark

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

Mark is very honest and gives me great confidence he treats my needs as he would his own. He looked at our requests and met the brief which was to provide a certain set of cover and service at the best price. This was achieved and we are very happy.

What could they have done better?

I honestly feel he is very good and can't think of anything to improve on.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

Excellent communication throughout the process of new mortgage application. A very professional and personal service.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

Mark and everyone at MCB has been brilliant. We were recommended Mark about 3 years ago by a friend. He helped us to buy our first house, he explained all the types of mortgages, got us get a decision in principle, advised us on properties, found us insurance, recommended a Solicitor and much much more. Then a few years later he helped us to sell our first house and move on up the property ladder. He is now advising us on investing our money in a buy to let property. His knowledge and ability is seemingly endless with the added bonus that he comes to your house when it suits you and whenever you need him. Everyone in the office at MCB is just as supportive and experienced. We have recommended Mark to our friends and they have been just as impressed.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

We found Mark to be professional and efficient. He found a product that suited our budget and long term needs via appropriate questioning. Mark visited us at home on two occassions meaning it was more convenient and comfortable for us as the clients. I have recommended Mark to others also and would use again.

What could they have done better?

The only thing I would say is Mark is very 'business' - I found that to be slightly impersonal but everyone is different and a lot of customers more appreciate that approach from an advisor.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

Mark was fantastic. We had been to see mortgage advisers at different high street lenders and felt that they were not working on our behalf and did not have our best interest at heart. After our first meeting with Mark we instantly felt reassured. My husband and I had been saving for our own home for years and Mark made the whole process simple by explaining each step. I would recommend Mark highly and would use his services again!

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

We can not rate MCB Financial Services enough, Mark is always very accomodating organising appointments to suit us. Listens and understands our requirements and provides sound advice. We would thoroughly recommend.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Surrey

How has Mark Burton helped you?

Mark is personally and professionally the best mortgage advisor I have ever met. He is proactive, knowledgable, detailed, attentive and commited to his outcomes for you.

What could they have done better?

None

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Suffolk

How has Mark Burton helped you?

Mark has been advising myself and my husband for nearly 10yrs and we continue to recieve an excellent service. Mark offered us a great amount of support as first time buyers and he is always easily contactable and willing to go that extra mile for his clients. Mark is very friendly yet professional and he operates with his clients best interests as number one priority. Mark has a wealth of knowledge and has always been able to find the right mortgage or insurance that suits our individual needs. I fully reccomend Mark Burton.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

We contacted Mark, on the recommendation of our son, in order to provide buy to let mortgages. We discussed what money we had to invest, what financial return we were hoping to achieve and in what time frame. He gave us advice on mortgages and also a realistic idea of the value of properties we could expect to buy with the amount of deposit available. He explained his charges and also those of the mortgage company and what penalties might be incurred if we decided to sell before the end of the mortgage etc. Mark guided us through the whole process from the commencement of the mortgage applications to the final purchase - even suggesting a very reliable solicitor who provided the legal services. As complete novices to the buy to let market, we were very grateful that Mark made the process smooth and stress free. We regarded his charges very reasonable for the professional service he provided.

What could they have done better?

Nothing - 1st class service.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Berkshire

How has Mark Burton helped you?

Really friendly guy and a great listener, saved us masses of time and lots money too. We've used Mark twice now and I'd never go direct to get a mortgage again. Especially now the banks interrogate you every time you ask for a mortgage!

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

Mark was recommended to us by a mutual friend. We had been to see a number of other advisors, as well as doing our own open source research, and felt that Mark stood out from the crowd in a market place where it's often difficult to tell the difference between one advisor and the next. He listened carefully to our plans/preferences and our reasons for them. He then discussed those plans with us and raised other points that we hadn't even considered. I felt Mark was always keen to action whatever we decided, but with his help we did tweak our plans a little and feel we came out with a great product that really ticks a lot of the boxes we were looking for from a mortgage. He was always contactable and, having purchased a property before, I was impressed with how swiftly and efficiently the mortgage application process went. It was great to have somone liaise with the mortage provider on our behalf and take care of all their requests for information. It was a very relaxed process from start to finish and we never felt pressured into making one decison over another.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

mark explains everything in a language non financial advisors understand. his staff are extremely helpful and are always at the end of the phone/email.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

Mark made the process completely stress free from start to finish for us and clearly explained the options we had moving our small family. He was always on hand to sort out any queries we had, however small. This was also backed up by his professional team who kept things clear and simple for us to understand. Put simply, a grand service which in my opinion you get exceptional value for money.

What could they have done better?

I have visited Mark's business premises on one occasion. Given I cannot fault the service, my only recommendation would be for Mark and his team to secure a bigger premises to develop and grow his already excellent service.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

The service we received from Mark was very efficient. We received updates from Mark and Kathryn throughout the process and were always able to get the answers to our questions that cropped up along the way. We are very happy with the mortgage products and Life Insurance that we have in place.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

Marks knowledge of the financial market is superb.He gives honest advice in a way that is easy to understand. We have always found him easily contactable and quick to answer and questions or queries we have.i have never received anything but first class standard from him.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Berkshire

How has Mark Burton helped you?

Mark provided fast and efficient service. His ability to understand my financial position and concerns and then find a solution to my needs was better than any one i have experienced. His communication was clear and he gave me a number of solutions that were never presented to me when dealing directly with my current mortgage provider.

What could they have done better?

Ill be honest, it was really hard to find thought. Mark's efficient service and his ability to understand his customers needs is bang on. The only criticism i have is that he never tried to sell me any other services. Which in some ways i am thankful for, but he may have missed an opportunity as im sure he would have probable saved me money as well.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

.

What could they have done better?

.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

We originally contacted Mark after a personal recommendation. He was easy to contact, and then he came to our house to see us, saving us a journey to his offices. He was very easy to talk to, and at no time did he make us feel silly if we didn't understand something. He was happy to explain things more than once!! Finding a mortgage is incredibly daunting, and when you're trying to do it for youngsters, it's great to have someone to do the leg work for you!! Mark & his team are extremely good at pretty much doing EVERYTHING for us. Mark is extremely knowledgeable, and we have already recommended him to several friends. This is something you would only do if you had extreme confidence in someone. We feel very fortunate to have found Mark & his team, and will continue to use their services for years to come.

What could they have done better?

I honestly do not have any idea of anything which Mark & his team could have done better for us. We are so grateful to them all for their help and guidance throughout our whole process. I had trouble picking just one of Marks best qualities..there are plenty!!

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

I was a bit wary at first but there was no hard sell; during a home visit we discussed my needs and financial goals, advice and information was given with projected figures e.mailed to me within days, and then I was left to decide in my own time. When I was ready Mark arranged buy to let mortgages for me after first explaining how much it would cost , before completion was made I asked about insurances for the properties I was buying and the very friendly office staff found the best deals for me (always giving me a choice of a few). At no time have I felt under any pressure and Mark and his staff are all very helpful, nothing seems to be too much trouble and e.mails are answered promptly. The only reason I haven't given 5 stars for value for money is because I didn't compare the charges to others as I thought they were reasonable.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

Source mortgage providers for unconventional mortgage applications. Employs first class staff who go the extra mile. Great product knowledge at his fingertips, has an impressive rescource network, clear thinking and approachable.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

Very approachable. Goes above and beyond to reassure and guide you through your financial needs

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

Mark visited us in person at our home address regularly at a time that suited us. He provided comprehensive advice and explained everything in appropriate language and using terminology pitched at the right level to assist in our understanding of some of the more complex concepts. the service provided was excellent and he was always available to answer questions. He was easy to contact and prompt at returning calls / emails. We ended up with superior products to our original ones and at minimal cost set against the benefit recognised.

What could they have done better?

Some last minute changes to products made it necessary to make short notice decisions and changes with little opportunity for consultation, however it should be recognised that this is not controlled by the advisor - it was down to the provider of the product at the time offers were made and could not be helped under the circumstances.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Norfolk

How has Mark Burton helped you?

Mark and his team were faultless throughout our whole mortgage application. We were always kept informed, nothing was too much trouble and their services were efficient. As a result our mortgage application was totally stress free and very quick.

Review from verified client

October, 2014