Reviewed for

Insurance and Protection ( 72 )

Mortgages ( 118 )

Pensions ( 1 )

Equity Release ( 1 )

Investments and Savings ( 1 )

Long Term Care ( 1 )

Financial Planning ( 1 )

Reviewers' assets

£500k+ ( 1 )

£200k - £500k ( 4 )

£100k - £200k ( 5 )

£50k - 100k ( 5 )

Up to £50k ( 37 )

Client reviews

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Laura Smith helped you?

Secured us the mortgage that we needed

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

New house purchase

How has Laura Smith helped you?

Laura is professional and knowledgeable and has done her upmost best to get us a better deal on our last 2 mortgages. With great advice and good knowledge, as well as being professional and friendly, we feel safe our finances are in her hands.

Have you seen the outcome you were hoping for?

Yes and she is continuously reviewing and planning.

What could they have done better?

Nothing

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed to remortgage as part of my divorce settlement.

How has Laura Smith helped you?

Laura found me a mortgage product with a good APR that was available to be taken out for a long term.

Have you seen the outcome you were hoping for?

I am now able to continue living in my home where I have been for over thirty years. It was looking likely that I would have to sell, but this has been avoided now.

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage Application

How has Laura Smith helped you?

Laura provided a number of options and was excellent at understanding our needs. We have a good solid mortgage with decent rates and a reputable provider.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing at all

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

Applying for a mortgage

How has Laura Smith helped you?

Provided in great detail the different mortgage options available

Have you seen the outcome you were hoping for?

I have

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed sone advice from someone independent who would have my best interests at heart which Laura absolutely did!

How has Laura Smith helped you?

Laura advised my partner and I how best to borrow funds for a much needed new roof!

Have you seen the outcome you were hoping for?

Yes we were able to borrow what we needed and start work on the roof.

What could they have done better?

Nothing-Laura expertly researched all our available options! I would t hesitate to use her again!

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

A new mortgage

How has Laura Smith helped you?

Laura has been an absolutely fantastic advisor for us and a rock during an intense year of house purchasing.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Our previous company we used gave a poor service.

How has Laura Smith helped you?

To get a mortgage.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

She could not improve her service.

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Have used Laura previously

How has Laura Smith helped you?

Helped make the decision process easier

Have you seen the outcome you were hoping for?

yes

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I wanted to purchase my first house and spoke to a local estate agent who recommended Laura as a mortgage advisor.

How has Laura Smith helped you?

Laura has helped me though every stage of the buying process and has given sound advice all the way through. Worth every penny, I don't think I could have done it myself.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

To review our mortgage position and help us seek the best deal

How has Laura Smith helped you?

Most recently by quickly closing another 2 year fixed deal around the time that mortgage rates started to increase

Have you seen the outcome you were hoping for?

Yes we are saving more money than had we arranged our mortgage ourselves, this saving is going into an overpayment

What could they have done better?

Nothing, very good.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

A complicated mortgage renewal which we were struggling to sort out ourselves.

How has Laura Smith helped you?

Laura was very patient and helped us weigh up the various options. We are very happy with the product we now have.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

House purchase and life insurance

How has Laura Smith helped you?

We were the most challenging case and Laura Smith did her absolute best to solve any enquiries we had.

Have you seen the outcome you were hoping for?

With her professional help we got the house

What could they have done better?

She was doing her best in whatever circumstances occurred

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Moving house and needing a mortgage

How has Laura Smith helped you?

By providing comprehensive, succinct and timely advice and aiding at all stages from assessing options, through application, right up to draw down.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Me and my partner were first time buyers and didn’t know where to start with getting a mortgage. We found Laura online and read through the reviews that other people had left which were amazing and decided to contact her to help us out.

How has Laura Smith helped you?

Laura helped us get a great mortgage, set up our buildings and contents insurance, life insurance and income protection. No questions were ever too silly and Laura was always quick to respond to any emails/texts/calls. I don’t think we would have been able to do it without Laura!

Have you seen the outcome you were hoping for?

Yes definitely!

What could they have done better?

Absolutely nothing. Laura was outstanding!

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

For assistance in obtaining a mortgage.

How has Laura Smith helped you?

By overcoming a complex situation.

Have you seen the outcome you were hoping for?

Yes, I now have a mortgage offer thanks to Laura and her hard work.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Laura Smith helped you?

Laura made the whole process simple and hassle free whilst also saving us money!

Have you seen the outcome you were hoping for?

Absolutely

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Our mortgage was coming to the end of its fixed rate and we wanted to look at securing the best possible deal.

How has Laura Smith helped you?

Laura reviewed the whole of the market and presented us with a variety of deals that could meet our needs. Laura also took the time to get to know what was most important to us and was able to provide additional borrowing for home improvements as well as saving us money on our unsecured borrowing. The deal that Laura sourced for us will provide much needed security as we now know what our payments will be for the next five years.

Have you seen the outcome you were hoping for?

Laura has exceeded our expectations in every aspect. We would highly recommend her services.

What could they have done better?

Absolutely nothing.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Divorce financial settlement

How has Laura Smith helped you?

Mortgage brokerage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, they were brilliant in what turned out to be a complex and long drawn out process

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Needed to remortgage

How has Laura Smith helped you?

Found us the best rate

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Purchase and remortgage of property.

How has Laura Smith helped you?

Laura helped guide us through every step, making sure everything was clear and helped answer any questions or queries we had.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Laura Smith helped you?

She went above and beyond to help get the relavant paperwork to and from everyone involved that was needed to complete my morgage.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. She was on the ball with everything. I couldn't recommend her more.

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Laura Smith helped you?

Looking for the best affordable mortgage for us at the best price. On the end of the phone and email whenever we needed any advice. Always super quick to respond.

Have you seen the outcome you were hoping for?

Absolutely!

What could they have done better?

Nothing. She was ace!

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Laura was recommended

How has Laura Smith helped you?

Not only very competitive but overall a sublime level of service, friendly and really got to know our needs and the direction we want to go. Worked out the best value and she took the strain away from us will all the paperwork. I couldn't recommend anyone better.

Have you seen the outcome you were hoping for?

Yes definitely

What could they have done better?

Nothing

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

We required a mortgage

How has Laura Smith helped you?

Advised us and found a suitable mortgage for our needs. They provided a very efficient service.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, exceptional service with any queries being dealt with expeditiously.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed to renew my buy to let mortgage

How has Laura Smith helped you?

Laura looked at other lenders to see if they could improve on my existing lender. Also looked at what my existing lender was offering and gave advice as to which mortgage to renew with. She then set this all up and all I had to do was sign the papers. Laura made it very easy.

Have you seen the outcome you were hoping for?

Yes. I have reduced my mortgage rate, so will be paying less.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying first property

How has Laura Smith helped you?

Laura provided clear and easy to understand advice which helped us to select the most appropriate products for our needs. She was very patient and would explain difficult terminology in real terms. She also provided invaluable support by checking in at key points throughout the purchase to ensure our needs were being met

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Absolutely nothing. Great value for the service received

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was due to remortgage and needed some professional help and advice having previously struggled

How has Laura Smith helped you?

As we are on a 106 agreement it is difficult to find lenders, Laura was able to search and compare the best deals and feedback what was available and from which lenders. Laura’s advice and help made the process easy to understand and judge what deal was best for us

Have you seen the outcome you were hoping for?

Yes, Laura was able to get us a long term fixed deal from our current lender we would not have got going direct

What could they have done better?

Nothing

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We were buying a house and needed a mortgage, life insurance and buildings insurance.

How has Laura Smith helped you?

Laura sorted out our mortgage and insurances. She found us our mortgage, liaised with our solicitors and finalised all the insurances at the end of the process.

Have you seen the outcome you were hoping for?

We got our mortgage and are very happy with the agreement.

What could they have done better?

Nothing, everything was perfect!

First impression from a user who is not yet a client

November, 2021

Overall

Please provide a brief comment about your experience with Laura

We loved working with Laura. She was invaluably helpful, always on hand to answer any questions and kept us informed every step of the way. I can't imagine the process of buying a house without her. Would highly recommend.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage for a new property

How has Laura Smith helped you?

Laura sorted everything for me! And made it stress free

Have you seen the outcome you were hoping for?

Yep got the mortgage I needed and laura and her team made sure everything was good to go when I move in!

What could they have done better?

Don’t think it could have gone better! If laura missed my call, it wasn’t long before I got a call back.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Remortgaging and extending mortgage

How has Laura Smith helped you?

Found our new mortgage with a different lender and helped us move it across, as well as get additional funds

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage advise.

How has Laura Smith helped you?

She helped find the best mortgage for my needs.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

We worked with Laura to obtain our mortgage and life and critical illness cover.

How has Laura Smith helped you?

Laura obtained our mortgage and life and critical illness cover for us.

Have you seen the outcome you were hoping for?

Yes 100%.

What could they have done better?

Laura could not have done anything better. She is an excellent communicator and got us the mortgage and life and critical illness cover we needed within short timeframes.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Wanted to take the stress out of the process and ensure that I got the best possible financial package.

How has Laura Smith helped you?

From start to finish with my mortgage plans.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing. Laura was fantastic and I would recommend her to anyone.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying first Home

How has Laura Smith helped you?

With absolutely everything, from start to finish she guided us through the minefield of buying your first house. She has been nothing but help, arranging protection, escalating solicitor holdups and chasing the whole process along with Anna Young.

Have you seen the outcome you were hoping for?

Definitely, we have brilliant life cover, building cover and a lovely home.

What could they have done better?

I honestly don't think they can. She's helped with thing that aren't necessarily part of her job. She's gone above and beyond. Thank you so much!

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying our first home.

How has Laura Smith helped you?

Laura helped with everything from start to finish. For example, organizing our mortgage, talking us through life and income protection options, what to do when solicitor issues arose and helped us to chase things up when things weren't going smoothly.

Have you seen the outcome you were hoping for?

Yes absolutely, worth every penny!

What could they have done better?

Nothing, Laura has been our go to for everything and has been so helpful!

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

My partner and I were looking to purchase our first home and needed some help.

How has Laura Smith helped you?

Laura helped up so much, by explaining everything so clearly and ensuring we got the right products for us. She made the whole process so easy and we're so happy we decided to use Laura as our financial advisor.

Have you seen the outcome you were hoping for?

Absolutely!

What could they have done better?

Nothing really, Laura was always on top of everything every step of the way.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

First time buyer getting a mortgage and needed advice for the whole process

How has Laura Smith helped you?

Gave me thorough and easy to understand information about different mortgage options, got me an excellent mortgage offer and provided support and updates throughout the stressful process of house purchase

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing!

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage requirements

How has Laura Smith helped you?

Laura found us the perfect mortgage for a unique property. In addition she found us income protection and life insurance policies which were ideally suited to our needs. Her advice was well thought out and completely tailored to our needs.

Have you seen the outcome you were hoping for?

Yes - perfect outcome

What could they have done better?

Nothing

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We were moving house and needed advice on porting our mortgage, new products and life insurance.

How has Laura Smith helped you?

She helped with all we needed, in a timely and knowledgable manner.

Have you seen the outcome you were hoping for?

Absolutely. She was simply marvellous and helped us in ways we didn’t even know we needed (due to ignorance on the subject!)

What could they have done better?

Nothing. I will happily use her again and recommend to all I know. Thank you Laura (& Anna).

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

HSBC were making things complicated to apply for a mortgage directly.

How has Laura Smith helped you?

She was amazing got very quick results in getting us the best mortgage to suit us.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing Laura and her team could do nothing more to help us always keeping us up to date with what was going on.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I am a self builder and required a mortgage to finish the build.

How has Laura Smith helped you?

Laura advised me on the process involved with a self build mortgage and found a few different lenders to choose from. She discussed the different options through with me and helped me to decide the best lender that suited my needs.

Have you seen the outcome you were hoping for?

Yes, I was accepted for the mortgage and now have the funds available to complete my build.

What could they have done better?

I don’t think anything could have been done better. There were times I had issues with the mortgage lender but Laura was always there to help and guide me through the process.

First impression from a user who is not yet a client

July, 2021

Overall

Please provide a brief comment about your experience with Laura

Laura went above and beyond!! Nothing is a problem and she is very reactive and has a calm, professional manner. She instilled confidence in myself and my husband and the whole process felt seamless. Laura was always one step ahead helping to guide us through the process. Can not recommend enough!!!

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

We were looking for an advisor when buying our first house, to help us figure out the mortgage system.

How has Laura Smith helped you?

Laura was very helpful in clearly and summarily outlining our different options, staying in touch throughout the whole house purchase process, chasing for us other parties involved, as well. She has also presented to us different options for insurance protection, when we asked about these.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

House purchase

How has Laura Smith helped you?

Laura is AMAZING! She has gone above and beyond in securing our mortgage and organising our insurance. We wouldn’t have been able to purchase our house without her. If you need a mortgage advisor, we 100% recommend Laura. We can’t thank her enough!

Have you seen the outcome you were hoping for?

Yes and more!

What could they have done better?

Nothing

First impression from a user who is not yet a client

June, 2021

Overall

Please provide a brief comment about your experience with Laura

Absolutely amazing advice and service from Laura, always working around my busy work schedule and providing great advice

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Laura Smith helped you?

Found a mortgage provider

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing - all good

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We were buying a house and was recommended to Laura by a relative.

How has Laura Smith helped you?

Laura help us on every step of the way of completing our application for a mortgage, throughly explaining everything from how much we would afford to buy to sorting out change of life insurance to go with our mortgage, which she went away and found the best possible insurance for us.She kept us informed at every step of the way and also kept in touch to see how that’s were progressing for us in buying a house.

Have you seen the outcome you were hoping for?

Yes we have, we have recently completed the purchase of our home and moved in a week ago

What could they have done better?

Laura was throughly professional throughout the process and there was nothing more that she could have done to help us complete on our mortgage.

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Always used one

How has Laura Smith helped you?

Very good from start to finish

Have you seen the outcome you were hoping for?

Yes

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage

How has Laura Smith helped you?

Found an excellent mortgage option

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing - everything was perfect

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We needed to re-mortgage our property and repay our Help to Buy loan.

How has Laura Smith helped you?

Laura provided us with a first class service, excellent communication and has been very efficient throughout the whole process. Her advice and knowledge is second to none and we would highly recommend her services.

Have you seen the outcome you were hoping for?

Our re-mortgage is now complete and we are very happy.

What could they have done better?

Nothing.

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was going through a complicated divorce and financial separation with regard to properties in the past and future

How has Laura Smith helped you?

Laura was very clear, she looked for the best options and didn’t put any pressure on me to choose. She was good at explaining all the choices both short and long term.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying a new house.

How has Laura Smith helped you?

Laura sourced the best possible mortgage for us.

Have you seen the outcome you were hoping for?

We are now living in our new beautiful home.

What could they have done better?

Nothing. Laura has been amazing and we couldn't fault her.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

We were buying a new build house and needed specialist advice on mortgages.

How has Laura Smith helped you?

Laura talked us through the options and then we proceeded to apply for a mortgage through Laura. Laura was able to advise about which lenders work well with new build houses, and also current turnaround times (which was important as we were under pressure from the developer to move fast).

Have you seen the outcome you were hoping for?

Yes, absolutely. A mortgage offer was received a week later, on terms that we were very happy with.

What could they have done better?

Nothing.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Looking for a complicated mortgage.

How has Laura Smith helped you?

Secured a good rate at the preferred LTV.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Purchasing a new home

How has Laura Smith helped you?

Found a great mortgage and life cover for us

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing... despite lockdown and the challenges associated with purchasing a home Laura went above and beyond to make things happen

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Remortgaging and insurance

How has Laura Smith helped you?

Laura talked us through the various options we had and helped us find the best one for our needs

Have you seen the outcome you were hoping for?

Yes, we found exactly what we were looking for with Laura's help

What could they have done better?

Nothing - Laura worked hard, couldn't fault her

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

New flat purchase

How has Laura Smith helped you?

Arranged the best mortgage deal I could find

Have you seen the outcome you were hoping for?

I'm living in the stinky old place now so yep

What could they have done better?

Nothing

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Moving home and requiring a new mortgage

How has Laura Smith helped you?

Compared the whole of market and gave the most fantastic advice and support throughout the whole

Have you seen the outcome you were hoping for?

Yes - Mortgage applied, approved and Life cover updated too

What could they have done better?

Nothing - Approach Laura with absolute confidence!

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Applying for a holiday let mortgage

How has Laura Smith helped you?

Laura worked tirelessly and extremely efficiently to help us get the mortgage we wanted.

Have you seen the outcome you were hoping for?

Yes. We have worked with several mortgage advisers and other financial professionals over the years, but we both felt that Laura's efficiency, communication skills and most of all her determination to understand what we wanted to achieve and then to help us achieve it put her head and shoulders above others we have worked with. We really did feel that she went the extra mile on our behalf, and we very much appreciate that.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Re- mortgage

How has Laura Smith helped you?

Laura took us through the various options, and we have a mortgage to fit our needs.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, very professional and accomodating with evening meetings

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

We needed help getting our mortgage.

How has Laura Smith helped you?

Laura was beyond excellent. Her expertise and knowledge was outstanding and Laura was a joy to deal with.

Have you seen the outcome you were hoping for?

Laura successfully saw us through our mortgage offer and completion, along with Anna, and we are thrilled to be in our new home.

What could they have done better?

I couldn’t fault a single thing.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying our first house

How has Laura Smith helped you?

She helped get us a mortgage and life insurance. She went through and explained everything to us and did so at a time the worked around us

Have you seen the outcome you were hoping for?

Yes, we have moved into our home and it ran smoothly

What could they have done better?

Nothing, was a perfect service

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

House purchase

How has Laura Smith helped you?

Guided us through the entire process, giving a wide range of advice, and showing patience and understanding regarding our lack of knowledge and experience of mortgages and house buying.

Have you seen the outcome you were hoping for?

Yes, the purchase was completed 4 weeks ago.

What could they have done better?

Nothing, Laura provided everything we needed.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

My partner and I were looking to buy a house and we were given Laura’s details to assist with this.

How has Laura Smith helped you?

Laura was absolutely outstanding throughout. She got us our mortgage and kept us updated through the process. We had next to no knowledge of mortgages or the process and Laura ensured we understood this every step of the way.

Have you seen the outcome you were hoping for?

Absolutely!! We’re now living in our beautiful home which would not have been possible without Laura

What could they have done better?

There isn’t one thing either myself or my partner could fault. Laura did everything with absolute care and massively exceeded our expectations. She personally made the whole process a million times easier and stress free. Laura was so wonderful and if we ever had a question she was always quick to come back and never made us feel like we were a bother to her.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage advice

How has Laura Smith helped you?

Laura was really helpful from the outset and understanding of both our lack of knowledge and experience with such matters - Laura helped us through every step of the process in a clear and concise way.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing that we can think of

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I felt I needed expert advice and guidance

How has Laura Smith helped you?

Laura helped me in everyway possible. Laura was flexible, honest, friendly and an amazing help. Getting in contact with Laura was simple and quick, and she helped every step of the way - I can't thank or recommend her enough

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing - I will be using her for all my business going forward

Review from verified client

November, 2020

Overall

Advice

Service