Cilla's reviews
Reviewed for
Insurance and Protection ( 31 )
Mortgages ( 77 )
Pensions ( 2 )
Equity Release ( 7 )
Investments and Savings ( 4 )
Pension Transfers - Non Specialist ( 1 )
Inheritance Planning ( 1 )
Long Term Care ( 4 )
Financial Planning ( 2 )
Financial Mentoring ( 1 )
Financial Coaching ( 2 )
Reviewers' assets
£500k+ ( 1 )
£100k - £200k ( 3 )
£50k - 100k ( 5 )
Up to £50k ( 44 )
This adviser has some reviews that were left while they were employed at a different firm to the one they are at now.
Review
by a verified client in Shropshire
2 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
To assist us buying our first home.
How has Cilla Shackleton helped you?
Cilla helped us to secure a mortgage for our first home. Our options were very limited as my husband was self employed and had recently started a new job. Cilla did her absolute best in finding a lender for us explaining our real life scenario to them and corresponding with the lender and us promptly and clearly. We were made to jump through a lot of hoops by our lender but Cilla kept us informed and helped with every step.
Have you seen the outcome you were hoping for?
Yes, we secured our mortgage and completed on our house purchase.
What could they have done better?
Nothing, Cilla’s communication and advice were fantastic throughout!
Review
by a verified client in Nottinghamshire
5 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I am self employed and lacked options in getting a mortgage.
How has Cilla Shackleton helped you?
This is the 2nd time Cilla has helped us. Her communication and quick response to any questions is amazing. Wouldn't think of going to anyone else
Have you seen the outcome you were hoping for?
Totally happy with the conditions of our mortgage
What could they have done better?
Nothing could be done better
Review
by a verified client in South Yorkshire
5 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed to see if I could get a mortgage and didn’t know what my maximum borrowing was, had some late payments that Cilla managed to talk me through and help support me, she was brilliant
How has Cilla Shackleton helped you?
She had a lot of knowledge, she didn’t judge me that I had late payments, was very respectful and reassuring
Have you seen the outcome you were hoping for?
100%!!
What could they have done better?
Met me sooner to help me with my previous mortgages
Review
by a verified client in Shropshire
7 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We are building our own home and in need of a bridging loan to complete.
How has Cilla Shackleton helped you?
Cilla guided us every step of the way through the sometimes quite complicated process, by explaining in depth the reasons why certain criteria was required, she was very helpful.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
As far as we are concerned, we would not have coped without Cilla! she was amazing.
Review
by a verified client in Oxfordshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I had just started up my own company, so it was difficult to get a mortgage.
How has Cilla Shackleton helped you?
Cilla above and beyond to find me the best deal she could
Have you seen the outcome you were hoping for?
yes I did
What could they have done better?
nothing