Reviewed for

Insurance and Protection ( 9 )

Mortgages ( 24 )

Pensions ( 2 )

Equity Release ( 1 )

Investments and Savings ( 1 )

Reviewers' assets

£200k - £500k ( 1 )

£100k - £200k ( 2 )

Up to £50k ( 5 )

Client reviews

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

Me and my husband were looking for a mortgage brokers who will help us to get mortgage for first time buyers.

How has Stephen Dickinson helped you?

I will be forever grateful to Steve for making my dream come true! Steve is absolutely amazing and he did go above and beyond to make sure we will get mortgage to buy our first home. When the other brokers told us - no chance! Steve said - we can do this!!! And he did!!! Steve managed to secure us mortgage with high street lender ( I never thought that will be possible in our not straight forward case) with very good rates. Not only that , Steve communicate on our behalf with very impatient estate agent as I was too stress to handle it. Steve is absolutely amazing! Knowing that getting mortgage and buying a house is stressful experience, he was always there and answer our questions and doubts. He is very friendly and he knows that behind that mortgage application is a family with a dream, to buy forever home , and he do what he can to help this family make that dream come true. I can't express how grateful we are for his hard work and dedication. We received our mortgage offer on Tuesday and we can't wait for the day when we collect the keys to our home. We would like to thank Steve and his team from momentum mortgages for their dedication, professionalism, friendliness and support along our mortgage journey. We can highly recommend Steve and his team and we will be coming back in 2 years time for remortgage. Thank you Agnes and Seb

Have you seen the outcome you were hoping for?

Absolutely , or even more then I could ever hoped for.

What could they have done better?

Nothing. The best customer focused approach and service.

Review from verified client

June, 2022

Overall

Value

Advice

Service

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgaging and change of equity

How has Stephen Dickinson helped you?

Steve helped us with a rather complicated remortgage and we were very happy with the outcome. The team were very open and easy to contact when we had queries and there was a strong commitment to getting everything closed and across the line. The recommended solicitors were also very good quality and value. Thanks!

Have you seen the outcome you were hoping for?

Yes absolutely - we were very happy with the outcome

What could they have done better?

Some minor process improvements to streamline things a bit better could have improved the service. I mentioned these to Steve and he actively called me up to understand more and provided information on some steps he had already taken in those areas to make improvements. He was very open to the feedback and wanted to improve his business which we liked.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Needed a mortgage

How has Stephen Dickinson helped you?

We would happily recommend Momentum Mortgages. Steve is brilliant at what he does (and ours wasn’t a straight forward case) He provided clear, honest advice, is always at the end of the phone throughout and has taken away all of the stress of finding a mortgage. We can’t thank you enough!

Have you seen the outcome you were hoping for?

Yes, the process was a lot smoother than anticipated.

What could they have done better?

Nothing

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I wanted to check the mortgage market and felt I needed an independent mortgage broker. Stephen's knowledge of the market gave me tremendous confidence. And the outcome has been first class.

How has Stephen Dickinson helped you?

Remortgage with a leading mortgage provider

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No

Stephen's reply

thanks nick, thank you for your kind words and it has been a pleasure to assist you.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking to get a new mortgage

How has Stephen Dickinson helped you?

Advised on market, macro economy, most appropriate products & terms

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Was very impressed with honest, professional manner

Review from verified client

September, 2021

Overall

Service

Advice

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Purchasing a property.

How has Stephen Dickinson helped you?

Received very helpful and clear advice from Stephen.

Have you seen the outcome you were hoping for?

Yes

Stephen's reply

Thanks for the feedback tobie

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage and advice in taking the next steps

How has Stephen Dickinson helped you?

Stephen gave me great advice in what i need for the next steps in making a start on what i need to

Have you seen the outcome you were hoping for?

So far so good early stages still at the moment but am looking forward to working in future

What could they have done better?

Nothing atall

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

First time buyer looking for advice.

How has Stephen Dickinson helped you?

Stephen was excellent, incredibly knowledgeable and very helpful. He gave solid and clear advice about approaching my first property purchase which helped me enormously.

Have you seen the outcome you were hoping for?

The outcome is I am much better informed and confident in making the right choice for me.

First impression from a user who is not yet a client

March, 2021

Overall

Please provide a brief comment about your experience with Stephen

Professional yet approachable - answered all my questions in great detail. So far so excellent.

First impression from a user who is not yet a client

March, 2021

Overall

Please provide a brief comment about your experience with Stephen

We have only had initial call with Stephen however he has left a really good impression so far. Friendly, approachable and knowledgeable.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking for mortgage advise and guidance

How has Stephen Dickinson helped you?

Very informative meeting, extremely knowledgeable and guided us in the right direction to continue with our mortgage application

Have you seen the outcome you were hoping for?

So far,

What could they have done better?

Nothing.

Review from verified client

January, 2021

Overall

Value

Service

Advice

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We needed assistance considering a let to buy mortgage, mortgage on a new property, and re-mortgaging our existing buy to let property.

How has Stephen Dickinson helped you?

Stephen gave use very helpful advice looking at the range of mortgage offers available, the likely costs and the level of borrowing we could afford. He went above and beyond looking at other potential options that we hadn't considered, and was friendly, helpful and very pleasant indeed to deal with.

Have you seen the outcome you were hoping for?

Stephen's advice has been really helpful. Unfortunately the property we were interested in did not go through, but with Stephen's advice we we have a much better indication of the range of properties we can look at and confidence in looking for the next one.

What could they have done better?

Nothing.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We were moving house and required a mortgage. Personally I was also reviewing my insurance and protection as until this point I didn't have any.

How has Stephen Dickinson helped you?

Stephen provided all the options, in simplistic terms, relating to my personal circumstance. He spent time understanding our situation and positioned services based on that. Stephen also consistently went out of the way to support us, when he didn't need to.

Have you seen the outcome you were hoping for?

Yes - and feel extremely confident in my decisions.

What could they have done better?

Nothing to note. Personally, for me, the more simplistic things can be made the better.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I am looking to buy my first property.

How has Stephen Dickinson helped you?

I was pretty confused about mortgage eligibility in my circumstances. Steve made all the requirements really clear.

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

Steve provided clear options for my applications, was upfront about the cost. After the call I feel well informed. Thank you!

Stephen's reply

Thank you so much for the positive feedback Wioleta

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Trying to understand options available to us.

How has Stephen Dickinson helped you?

Provided a great amount of advice and was happy to take the time to talk through numerous options.

Have you seen the outcome you were hoping for?

Only initial discussions at the stage but very positive start.

Stephen's reply

Thanks Alex for your kind words.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Apply for a mortgage

How has Stephen Dickinson helped you?

Gives us hopes to be more confident in the whole process.

Have you seen the outcome you were hoping for?

I think so

What could they have done better?

Was all good

Stephen's reply

thanks very much for your feedback codruta

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I am self employed and required a mortgage

How has Stephen Dickinson helped you?

Specialist mortgage advice

Have you seen the outcome you were hoping for?

Too early as yet

Stephen's reply

Thank you very much for the feedback Simon

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Purchasing first property and re-mortgaging.

How has Stephen Dickinson helped you?

I have been a client of Steve's for a number of years now and have always found him to be very professional and at the top of his game for both new mortgages and renewals. Knowledgeable and understanding especially when I was first introduced, being a first time buyer, mortgages could be quite daunting but Steve explained very clearly all the possible outcomes. I will be using him again. Highly recommended.

Have you seen the outcome you were hoping for?

Yes, he helped acquire the mortgage required for the property.

Stephen's reply

Thanks rob very much hope you are well :)

First impression from a user who is not yet a client

October, 2020

Overall

Please provide a brief comment about your experience with Stephen

Stephen was extremely helpful and understanding of lack of knowledge around the subject and took his time to go through all elements thoroughly.

Stephen's reply

Thanks very much for your feedback James, I am very glad to have helped you this far and look forward to helping you get your mortgage.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Purchase of a house

How has Stephen Dickinson helped you?

We had a very satisfying and drama free experience. Definitely recommend it. Quick response, no surprises.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Our experience was stress free, no inconveniences. I wouldn't change anything.

First impression from a user who is not yet a client

October, 2020

Overall

Please provide a brief comment about your experience with Stephen

Understood everything

Stephen's reply

Hi Naveed Thank you for your time and your feedback and I look forward to speaking with you in the future.

Review from verified client

October, 2020

Overall

Value

Service

Advice

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Buying our first home

How has Stephen Dickinson helped you?

Great help to us as first time buyers and always available for any questions we had

Have you seen the outcome you were hoping for?

Yes

Stephen's reply

Thanks so much kat, hope you and jake are well.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

First Time buyers

How has Stephen Dickinson helped you?

Steve found us a mortgage that secured the amount we needed with a monthly payback that was better than expected. Buying a house during a global pandemic was worrying to say the least but Steve took the time to reassure us more than once and here we are, now proud homeowners!

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

In our opinion nothing. Steve was informative, made time to explain everything in a way that we understood and found us exactly what we were looking for.

Stephen's reply

Hi toni thanks so much for the feedback i really appreciate it, all the best to you an ricky.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I needed to remortgage

How has Stephen Dickinson helped you?

Secured a new mortgage

Have you seen the outcome you were hoping for?

Yes

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

New House

How has Stephen Dickinson helped you?

He helped to find the right mortgage at an affordable price with a good rate.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/a

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Buying a new house, needing a larger mortgage - self employed

How has Stephen Dickinson helped you?

Very informative, good communication throughout to find and complete a new mortgage for us.

Have you seen the outcome you were hoping for?

Yes we have been approved for the mortgage which we wanted.

What could they have done better?

Nothing.

Stephen's reply

Thanks Phil and Lisa it has been a pleasure to work with you and I am so glad we got you the funds you needed. Thank you very much for your feedback!

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Me and my wife needed a mortgage as first time buyers. We didn’t know where to start after viewing the property we were interested in.

How has Stephen Dickinson helped you?

Steve was very instrumental in securing a mortgage for our first property. He was always available and ready to step in when we needed him for both building insurance, life protection insurance and mortgage. Will definitely use him again to remortgage.

Have you seen the outcome you were hoping for?

1,000% satisfied

What could they have done better?

Was satisfied with every advised we received.

Stephen's reply

Hi Ken and Chantel, thank you so much for your kind words and thank you for leaving the review. It has been a pleasure to work with you!

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

As a director of a small ltd company, my finances were not as simple as providing the last 3 months of payslips

How has Stephen Dickinson helped you?

Listening to my requirements and coming up with a product to suit

Have you seen the outcome you were hoping for?

Yes

Stephen's reply

Thanks matt, very much appreciate your kind words and it was a pleasure to work with you