Ellie Macdonald

Ellie Macdonald

S & J Mortgage Services Ltd

Ellie's reviews

Reviewed for

Insurance and Protection ( 52 )

Mortgages ( 84 )

Pensions ( 4 )

Equity Release ( 5 )

Investments and Savings ( 6 )

Pension Transfers - Non Specialist ( 1 )

Inheritance Planning ( 4 )

Financial Planning ( 1 )

Reviewers' assets

£500k+ ( 3 )

£200k - £500k ( 3 )

£100k - £200k ( 5 )

( 1 )

Up to £50k ( 47 )

£50k - 100k ( 4 )

Review

by a verified client in London

2 months ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

My husband and I were looking for an apartment in London and we looked for an advisor

How has Ellie Macdonald helped you?

Elli was surprisingly precise, professional, competent and guided us at all times. Giving us support beyond her obligations.

Have you seen the outcome you were hoping for?

Yes! We bought our first apartment and it was also an excellent investment with complete security.

What could they have done better?

Elli went above and beyond what we expected and positively surprised us throughout the entire process. We are certain that everything was done correctly

Ellie:

Mariana, thank you for taking the time to provide this valuable feedback. I am so pleased for you as I know how much your new home means to you both !
Review

by a verified client in London

2 months ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Buy new property, looking for mortgage , insurance and protection.

How has Ellie Macdonald helped you?

I cannot express enough gratitude for Ellie and the incredible support she provided throughout my home-buying journey. As a first-time buyer, I had many moments of stress and uncertainty, but Ellie was always there—guiding me, reassuring me, and making the entire process feel seamless. Her professionalism and expertise were outstanding. She gave me the best advice at every stage, ensuring I made informed decisions with confidence. But beyond her skills as a broker, what truly sets Ellie apart is her genuine care and dedication. She treated my journey as if it were her own, always available when I needed support, and going above and beyond to make me feel secure and well taken care of. Ellie is not just an excellent broker—she’s an amazing person. Anyone looking for a real estate professional who is knowledgeable, compassionate, and truly invested in their clients’ success should look no further. She is simply the best!

Have you seen the outcome you were hoping for?

"The outcome was absolutely fantastic! Thanks to Ellie’s guidance and support, I was able to successfully purchase my first home with confidence. What could have been a stressful and overwhelming experience turned into a smooth and exciting journey. I couldn’t have asked for a better broker to be by my side throughout the process. I’m beyond grateful and thrilled with the result!"

What could they have done better?

Ellie was always available whenever I reached out, and her dedication and care made all the difference! I dont think that exist better than this.

Ellie:

Kyriakos, thank you kindly for your valuable feedback it has been an absolute pleasure working with you and your new wife on your journey !! Kindest regards Ellie
Review

by a verified client in Berkshire

2 months ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

We were wanting to purchase a house and needed support and guidance

How has Ellie Macdonald helped you?

Ellie Macdonald has been an absolute lifesaver throughout our mortgage journey! From the very start, she provided clear, professional, and friendly guidance, making the whole process much less stressful than we expected.She took the time to explain every step, ensuring we understood our options and felt confident in our decisions. She was always quick to respond to any questions, no matter how small, and kept us updated at every stage so we never felt out of the loop.Ellie went above and beyond to secure the best possible mortgage deal for us, ensuring everything progressed smoothly and efficiently. Even when challenges arose, she handled them with expertise and reassurance, making what could have been a daunting process feel much more manageable.

Have you seen the outcome you were hoping for?

Yes! Thanks to Ellie’s expertise and dedication, we have achieved the outcome we were hoping for. She guided us through the entire process seamlessly, ensuring everything moved forward efficiently. Her support made what could have been a stressful experience much easier

Ellie:

Thank you Sharn'e, much appreciated. Your feedback is valuable !
Review

by a verified client in Bedfordshire

5 months ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I was remortgaging and paying if my help to buy loan.

How has Ellie Macdonald helped you?

Ellie helped me everything from start to finish with completing my remortgage and paying my help to loan off

Have you seen the outcome you were hoping for?

Yes definitely

What could they have done better?

Nothing, Ellie was 5 stars

Ellie:

Thank you Martin, your feedback is greatly appreciated ! Kindest regards Ellie
Review

by a verified client in Berkshire

5 months ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Moving house and updated insurance policies

How has Ellie Macdonald helped you?

Ellie has helped us with multiple mortgages, new and renewals plus all of our life insurance policies

Have you seen the outcome you were hoping for?

100% Ellie has been amazing every time we've used her services

What could they have done better?

Absolutely nothing, can't fault anything Ellie does!

Ellie:

Thank you Joe, your feedback is greatly appreciated !