Client reviews
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for a legal adviser?
Offered a settlement by my employer so needed to seek legal advice before signing
How has Lucy Stones helped you?
Lucy negotiated on my behalf and kept me well informed the whole way through the process
Have you seen the outcome you were hoping for?
Due to Lucy's input I received double the amount I had originally been offered
What could they have done better?
Nothing, everything was done perfectly
Review from verified client
February, 2023
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for a legal adviser?
A diverging approach to operations and governance in the business created the need for us to agree a settlement
How has Lucy Stones helped you?
Yes, Lucy was creative, conscientious and thoughtful. Without her support I wouldn't have had the confidence to sustain negotiations.
Have you seen the outcome you were hoping for?
Yes, an effective resolution was achieved
Review from verified client
February, 2023
Overall
Advice
Service
Value
Based in Nottinghamshire
What were the circumstances that caused you to initially look for a legal adviser?
My employer was trying to unfairly dismiss me.
How has Lucy Stones helped you?
Lucy listened and took the time to understand quite a complicated situation. She gave clear guidance and advice, when the time came to make the move to engage, Lucy negotiated a very good settlement with my employer.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
N/A
Review from verified client
October, 2022
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for a legal adviser?
Settlement agreement
How has Lucy Stones helped you?
Lucy has been fantastic and provided me clear advice and consistent from the start to finish.
Have you seen the outcome you were hoping for?
Yes definitely, more than I hoped for.
Review from verified client
September, 2022
Overall
Advice
Service
Value
Based in Lincolnshire
What were the circumstances that caused you to initially look for a legal adviser?
My company offered me a settle agreement with clear cause. I had a case for u fair treatment in the workplace and they wished for me to leave.
How has Lucy Stones helped you?
She was very understanding and clearly explained everything to me. She helped me secure a better settlement agreement and handled everything on my behalf
Have you seen the outcome you were hoping for?
Yes, a lot better than I ever thought it would be.
What could they have done better?
No not at all. Everyone I spoke to were very helpful
Review from verified client
March, 2022
Overall
Advice
Service
Value
Based in Nottinghamshire
What were the circumstances that caused you to initially look for a legal adviser?
Issues with my employer.
How has Lucy Stones helped you?
Lucy provided great advice and went through the various options open to me clearly. Lucy kept me informed quickly with any developments and coummuncated brilliantly, points that I did not fully grasp Lucy took her time to explain fully without making me feel stupid which is a skill some legal advisers can fail to do, but not Lucy.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing very pleased with the service offered
Review from verified client
March, 2022
Overall
Advice
Service
Value
Based in Northamptonshire
What were the circumstances that caused you to initially look for a legal adviser?
I was suspended from work and the employers were protecting there managers allegation’s
How has Lucy Stones helped you?
Lucy was excellent explaining everything so I could understand what I could do or expect
Have you seen the outcome you were hoping for?
Very happy with the outcome Lucy made everything simple and straightforward
What could they have done better?
Lucy could have done nothing better I would recommend Lucy every time
Review from verified client
January, 2022
Overall
Advice
Service
Value
Based in South Yorkshire
What were the circumstances that caused you to initially look for a legal adviser?
I required legal advice on a settlement agreement and in addition asked Lucy to negotiate the financial terms of the settlement agreement on my behalf.
How has Lucy Stones helped you?
Lucy provided excellent legal advice on the draft settlement my employer provided. We reviewed each clause of the agreement and Lucy proposed changes that were in my best interests, the majority of which my employer accepted. Lucy also carried out the negotiation of the financial terms within the settlement agreement. Lucy provided clear advice on the various options open to me and drafted responses and counter proposals to my employer that were vital in reaching a satisfactory outcome.
Have you seen the outcome you were hoping for?
Yes, the settlement agreement was finalised and the financial settlement was more than I would have received without Lucy's advice and support.
What could they have done better?
Nothing really, I was very happy with the advice and support I received from Lucy, particularly in the financial negotiation with my employer.
Review from verified client
December, 2021
Overall
Advice
Service
Value
Based in Lincolnshire
What were the circumstances that caused you to initially look for a legal adviser?
I was unfairly treated at my previous employers.
How has Lucy Stones helped you?
She outlined all the possibilities pros and cons, at first I was very nervous and quickly learnt I could trust Lucy as she was very easy to talk.
Have you seen the outcome you were hoping for?
At first I wasn't expecting too much in terms of compensation, I was offered far more than expected and I believe this was due to the way Lucy handled the conversation had with my previous employers. Very satisfied with the results.
What could they have done better?
I don't believe there would be much in the way of improvement, as the results I received where far beyond my expectations.
Review from verified client
October, 2021
Overall
Advice
Service
Value
Based in Lincolnshire
What were the circumstances that caused you to initially look for a legal adviser?
Accusations regarding my conduct had been made to my employer, by colleagues. My employers were intent upon upholding the allegations rather than finding against them.
How has Lucy Stones helped you?
Lucy gave clear, honest and practical advice throughout. She clearly explained the options available to me. Always professional but friendly and supportive throughout. She did exactly what she said she would do, often ahead of schedule. I would highly recommend Lucy. My experience was highly unpleasant and having the support of Lucy made it bearable.
Have you seen the outcome you were hoping for?
The outcome was better than expected. Unfortunately returning to work for my employers was probably not the best plan.
What could they have done better?
I cannot think of anything more I either expected or would have wanted.
Review from verified client
September, 2021
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for a legal adviser?
I was being treated unfairly at work.
How has Lucy Stones helped you?
She helped me resolve the issues I was experiencing at work. She helped me submit a Formal Grievance and stayed assisting me throughout the process. Her constant support was very reassuring.
Have you seen the outcome you were hoping for?
Yes, my work issue is now resolved.
What could they have done better?
No. I really can't think of a way she could have helped me more.
Review from verified client
September, 2021
Overall
Advice
Service
Value
Based in Lincolnshire
What were the circumstances that caused you to initially look for a legal adviser?
After 7.5 years in a senior position as head of business consultancy I was made redundant. The outcome of the process had in my view been pre-determined t and my treatment by the business was offhand, dismissive and unfair.
How has Lucy Stones helped you?
Lucy gave clear, honest and practical advice at all stages of the process. She was extremely helpful in setting out the options available to me and was clear about the up and downsides of each. She was available when I needed to speak to her and engaged a professional but friendly and supportive tone throughout. She was easy to work with and extremely good at doing what she said she would do, when she said she would do it, which helped immensely when working through this really unpleasant set of circumstances. I highly recommend Lucy.
Have you seen the outcome you were hoping for?
I have achieved the outcome I was hoping for, in full and with bells.
What could they have done better?
Nothing I can think of.
Review from verified client
April, 2021
Overall
Advice
Service
Value
Based in Lincolnshire
What were the circumstances that caused you to initially look for a legal adviser?
After fifteen years in the same job I was subject to Bullying, Disability Discrimination and Unfair Dismissal.
How has Lucy Stones helped you?
Lucy offered excellent legal advice, explained all my options and legal rights and treated me (and my situation) with the utmost respect and kept me informed and provided options throughout.
Have you seen the outcome you were hoping for?
Yes, most definitely.
What could they have done better?
Nothing really.In fact not only is she excellent at her profession but a thoroughly nice person and I now regard her as a friend!
Review from verified client
March, 2021
Overall
Advice
Service
Value
Based in Nottinghamshire
What were the circumstances that caused you to initially look for a legal adviser?
Made redundant unfairly
How has Lucy Stones helped you?
Offered excellent legal advice and fully explained my rights and negotiated a very good settlement on my behalf
Have you seen the outcome you were hoping for?
Yes, extremely grateful
What could they have done better?
Nothing
Review from verified client
December, 2020
Overall
Advice
Service
Value
Based in Lincolnshire
What were the circumstances that caused you to initially look for a legal adviser?
After 11 years with an international firm I was informed that I was to have a demotion without any notice, explanation or consultation.
How has Lucy Stones helped you?
Lucy was excellent, explained clearly my options and legal rights and the best course going forward. I also felt that Lucy was on my side when you can feel very isolated in these times and circumstances.
Have you seen the outcome you were hoping for?
We got an outcome that was beneficial all around in a matter of days.
What could they have done better?
Not applicable
Review from verified client
October, 2020
Overall
Advice
Service
Value
Based in West Yorkshire
What were the circumstances that caused you to initially look for a legal adviser?
I had a situation at work which resulted in me raising a formal grievance. Due to the nature of the grievance I needed support and guidance to understand my position both legally and personally. It was a very difficult time emotionally, mentally and physically. I decided to look for legal representation on line and found a blog that was relative to my situation.
How has Lucy Stones helped you?
From the outset Lucy had my well-being as number one priority, whilst ensuring I received the legal guidance and advice relative to my circumstances. I was kept informed, and provided with options throughout. All the information was clear and concise. I felt I had a friend watching my back.
Have you seen the outcome you were hoping for?
I never imagined that I would get the outcome that I did. It was more than what I had hoped for.
Review from verified client
October, 2020
Overall
Advice
Service
Value
Based in Sussex
What were the circumstances that caused you to initially look for a legal adviser?
I had been subject to disciplinary action which I felt was discriminatory at work.
How has Lucy Stones helped you?
I met with her for an initial appointment and she gave me time to fully explain what had happened. I felt she really listened to me. She then asked me what my objectives were and set out about giving me the options available to me. Once I confirmed how I would like to proceed, she took it all in charge.
Have you seen the outcome you were hoping for?
Yes, she resolved my issue at work.
What could they have done better?
She was incredibly helpful and put me right at ease. She's very knowledgeable on any questions I had and I had full faith in her abilities.
Review from verified client
October, 2020
Overall
Advice
Service
Value
Based in Lincolnshire
What were the circumstances that caused you to initially look for a legal adviser?
I was treated appallingly by my employer and felt helpless.
How has Lucy Stones helped you?
It can be quite daunting to challenge your employer but Lucy took her time to fully understand my circumstances and provided me with solid reassurance. Since from the outset I gained confidence in Lucy and I felt she is the best person I could have chosen. Throughout the process I was regularly updated and met with highly professional yet personal approach.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
As hard as I can think there is absolutely nothing that she could have done better. I lately dealt with legal advisers in other fields where there was plenty room for improvements but Lucy simply stands out!
Review from verified client
August, 2020
Overall
Advice
Service
Value
Based in Lincolnshire
What were the circumstances that caused you to initially look for a legal adviser?
I faced a claim of disability discrimination against my company.
How has Lucy Stones helped you?
She let me set out the background to the matter and reviewed the claim issued. She then set to work identifying the risks and possible cost. She submitted a response to the claim for me and shortly afterward achieved a commercial settlement which was really helpful as it limited the legal costs for us.
Have you seen the outcome you were hoping for?
Yes, I will use her services again.
What could they have done better?
No, she was very clear and honest with the legal costs we may incur defending all the way.
Review from verified client
August, 2020
Overall
Advice
Service
Value
Based in Lincolnshire
What were the circumstances that caused you to initially look for a legal adviser?
I was made redundant but the process seemed unfair
How has Lucy Stones helped you?
Lucy identified that the redundancy was procedurally unfair and made my case for me
Have you seen the outcome you were hoping for?
Lucy helped me secure a settlement agreement that included an additional ex-gratia payment over and above the bare minimum statutory payment the company had initially offered.
What could they have done better?
Honestly, nothing. Lucy was a great listener, explained everything in plain English so that I was fully informed, provided timely communication , and was very easy to deal with.
Review from verified client
August, 2020
Overall
Advice
Service
Value
Based in Lincolnshire
What were the circumstances that caused you to initially look for a legal adviser?
I needed help with a Settlement Agreement I had received from my employer. I had never received one before but Lucy helped me straightaway and explained the process to me completely.
How has Lucy Stones helped you?
She talked me through what the agreement was and what claims I might be waiving by entering into.
Have you seen the outcome you were hoping for?
She identified a claim for me and therefore renegotiated the terms of the agreemnet for me.
Review from verified client
August, 2020
Overall
Advice
Service
Value
Based in Lincolnshire
What were the circumstances that caused you to initially look for a legal adviser?
We needed our employment contracts reviewing.
How has Lucy Stones helped you?
She reviewed all of the employment law contracts and advised us on what amendments should be made. She also prepared a letter to present to all staff members explaining the amendments which had been made and latterly answering any questions they may have.
Have you seen the outcome you were hoping for?
Yes, definitely.
Review from verified client
February, 2020
Overall
Advice
Service
Value
Based in Lincolnshire
What were the circumstances that caused you to initially look for a legal adviser?
I felt like I was being treated unfairly by my employer.
How has Lucy Stones helped you?
She took time to take the whole background to the circumstances from me and then discussed with me my options. She gave me really comprehensive options moving forward and it was very clear.
Have you seen the outcome you were hoping for?
Really happy.
What could they have done better?
She was fantastic.
Review from verified client
September, 2019
Overall
Advice
Service
Value
Based in Berkshire
What were the circumstances that caused you to initially look for a legal adviser?
I felt I was treated unfairly by my employer when returning from Maternity leave
How has Lucy Stones helped you?
Lucy gave excellent advice from the start and encouraged me to formally raise my concerns with my employer, supporting me throughout the whole process. She is very knowledgeable, and made me feel supported throughout the difficult journey. Her communication skills were excellent and she thoroughly explained everything to me clearly, allowing me to explore and understand all my options and the possible outcomes, without sugar coating anything. Professional, reliable and responsive, I am extremely happy with the service Lucy provided.
Have you seen the outcome you were hoping for?
Yes, in that my employer are now aware of how they treated me unfairly. I could have pushed for a different outcome, based on Lucy’s excellent advice, however it was not the right time for me based on personal circumstances.
What could they have done better?
I am extremely impressed with Lucy’s professional manner and advice. I can’t think of anything that Lucy can improve on based on my experience.
Review from verified client
September, 2019
Overall
Advice
Service
Value
Based in Hampshire
What were the circumstances that caused you to initially look for a legal adviser?
I was at risk of redundancy.
How has Lucy Stones helped you?
She guided me through what was happening and what I should expect to happen. There were some problems with the redundancy calculations too which she spotted for me.
Have you seen the outcome you were hoping for?
Yes, she gave me clear advice and was very helpful.
What could they have done better?
No
Review from verified client
September, 2019
Overall
Advice
Service
Value
Based in Lincolnshire
What were the circumstances that caused you to initially look for a legal adviser?
I had received a settlement agreement which I hadn't been expecting. It was a bit of a shock. I was told to go and see a legal adviser and a friend of mine recommended Lucy.
How has Lucy Stones helped you?
She asked me to go through everything that had happened and once she had listened to it all she gave me some really great and logical advice.
Have you seen the outcome you were hoping for?
Yes. I have left my employment but Lucy got negotiated a great result for me.
What could they have done better?
Absolutely nothing.
Review from verified client
September, 2019
Overall
Advice
Service
Value
Based in Lincolnshire
What were the circumstances that caused you to initially look for a legal adviser?
I was encountering difficulties at work and I believed it was in relation to my disability.
How has Lucy Stones helped you?
She allowed me to explain to her, in my own time, exactly what had happened. She listened to the events and what my concerns were. Once I had finished explaining everything to her she then provided me with clear advice on what to do next and what my chances were should I bring a claim forward.
Have you seen the outcome you were hoping for?
Yes, Lucy really helped me. I couldn't have done it without her.
What could they have done better?
Nothing.
Review from verified client
September, 2019
Overall
Advice
Service
Value
Based in Lincolnshire
What were the circumstances that caused you to initially look for a legal adviser?
We needed new employment contracts and also advise on employees procedures.
How has Lucy Stones helped you?
Lucy provided us with detailed advice on employment. She proved she had a great knowledge of employment law and provided us with great contracts for all different levels of employees.
Have you seen the outcome you were hoping for?
Yes Mrs Stone was great and we would definitely use her as first choice in future.
Lucy's reply
Hi Rhiannon Thank you so much for your kind review. It's always lovely to read and you know where I am if you ever need more assistance! Kind regards, Lucy