Reviewed for
Insurance and Protection ( 115 )
Mortgages ( 82 )
Pensions ( 203 )
Equity Release ( 29 )
Retirement income (annuities, drawdown) ( 126 )
Auto Enrolment ( 4 )
Investments and Savings ( 213 )
Pension Transfers - Non Specialist ( 29 )
Inheritance Planning ( 111 )
Long Term Care ( 52 )
Pension Transfers - Specialist ( 21 )
Financial Planning ( 97 )
Financial Mentoring ( 34 )
Financial Coaching ( 17 )
( 1 )
Reviewers' assets
£500k+ ( 82 )
£200k - £500k ( 26 )
£100k - £200k ( 15 )
( 2 )
Up to £50k ( 13 )
£50k - 100k ( 10 )
Review
by a verified client in Buckinghamshire
13 days ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
we have been with Thomas for almost 30 years as we felt it was a good thing to do to plan for our future.
How has Thomas Dickson helped you?
Thomas is a great advisor. He holds us to account on what we want to achieve with our lives and the implications that has on our financial planning and provides great advice across our portfolio of investments and planning including pensions, ISAs,
Have you seen the outcome you were hoping for?
Yes, he has helped us make the right decisions based on what we want to achieve
What could they have done better?
Nothing.
Thomas:
Thanks for completing this - hard to believe it's been 30 years! You mentioned "holds us to account" - which is a key part of how we help clients. We realised many years ago that it wasn't just about giving the right advice - we had to make sure our clients took action. So I was really pleased to see this in your review. Many thanks PS - loved the comment that someone made to you that as far as the work / life balance was concerned - they thought you were gurus.Review
by a verified client in West Midlands
2 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed a professional to help with retirement planning and management of ISA portfolio
How has Thomas Dickson helped you?
Helped with retirement planning which gave us the confidence to stop work and start enjoying retirement
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing obvious
Thomas:
Delighted we were able to help give you the confidence to stop work and start enjoying retirement!Review
by a verified client in West Sussex
2 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Wanting the best help possible in understanding and managing our financial affairs.
How has Thomas Dickson helped you?
Given us complete confidence and peace of mind with regard to our financial affairs
Have you seen the outcome you were hoping for?
Definitely.
What could they have done better?
Nothing could have been better. Each year we have a clear view of where we are, and what the long term possibilities are.
Thomas:
Thanks Mum!First impression
by a VouchedFor user
2 months ago
Overall
Please provide a brief comment about your experience with Thomas
Very through consultation and no hard sell which was very refreshing!
Review
by a verified client in Lanarkshire
2 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I decided to seek advice from Thomas because I wanted to feel confident and secure that my financial planning was well-structured for the future. With so many factors to consider, I realised it was essential to have professional guidance to ensure I was making the right decisions and maximising opportunities. Thomas helped me create a personalised plan that aligned with my goals, giving me peace of mind that I was on the right track not just for now, but also for my long-term financial security.
How has Thomas Dickson helped you?
Thomas Dickson has been instrumental in helping me build a clear and structured financial plan that gives me confidence for the future. His expertise has ensured that I’m making well-informed decisions, from investments to tax planning, that are aligned with my long-term goals. What I appreciate most is his ability to explain complex matters in a straightforward way, making it easier for me to feel in control of my financial future. His guidance has given me peace of mind, knowing that I have a solid strategy in place that’s regularly reviewed and adapted as my circumstances evolve
Have you seen the outcome you were hoping for?
Yes, absolutely. Since working with Thomas, I've seen the results I was hoping for. My financial plan is more focused, and I feel much more confident about my future. His advice has been spot on, and I’m already seeing the benefits
Thomas:
Many thanks for your detailed review and explanation of how we have helped. It's really reassuring for me and the team that our efforts are so highly valued.Review
by a verified client in West Sussex
5 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Managing private pension post-divorce
How has Thomas Dickson helped you?
In numerous ways - confidence re: managing my finances and future planning; transferring previous employment pensions into private pension; pension fund investment in relation to my level of risk aversion; future planning; financial decision-making support.
Have you seen the outcome you were hoping for?
Yes 100%
What could they have done better?
All great
Thomas:
I'm so pleased to get this lovely positive review. I remember in the early days of us working together when you used to be anxious before our meetings - worried about "running out of money". So it's lovely that you now actually looking forward to our meetings together!Review
by a verified client in Berkshire
6 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Uncertainty over our overall financial situation
How has Thomas Dickson helped you?
Given us a complete overview & holistic approach to our finances
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Thomas:
It's been great working with you both over the last few years as you approach the sale of your practices and enter a new stage of your careers & lives. Thanks again for your positive feedback.Review
by a verified client in Suffolk
7 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
The need for advice
How has Thomas Dickson helped you?
By constant good advice
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Thomas:
Thanks for your feedback - much appreciated. Very pleased to know you're happy with the advice and service from the team at Wealthwide.Review
by a verified client in Cheshire
7 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Investment
How has Thomas Dickson helped you?
Excellent advice and he cares for us his clients
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nil
Thomas:
Thank you for your simple and honest feedback (and the 5 stars of course). I'm proud of the fact that we have a team of people at Wealthwide that genuinely care about all our clients (and especially you!)Review
by a verified client in Nottinghamshire
7 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Transition from regular earned income to retirement
How has Thomas Dickson helped you?
Thomas has guided us through the financial changes that retirement brings. His knowledge and advice regarding protecting our savings and investments are invaluable. He keeps up to date with our plans and with our family news, in order to suggest ideas to suit our thoughts. We appreciate his reassurance that we should spend and enjoy what we worked so hard to accumulate, whilst continuing to have an eye to long term financial security.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Thomas:
Thanks for completing this on-line review for us. The transition from earning a monthly amount to retirement can be a difficult process - and I'm delighted we have been able to help you during this period and mostly pleased that you're able to "spend and enjoy" !!Review
by a verified client in Berkshire
7 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We wanted to be sure we had the right insurance cover for our personal lives and business interests.
How has Thomas Dickson helped you?
Initial comprehensive review with follow up advice and implementation of new policies. Transfer of pension to more suitable funds. Ongoing review of cover as well as family/business expenditure profitability and sustainability. Cash forecasting and retirement panning reports with assessment and plan for future incomes post retirement. Mortgage rate help and switching. Business insurance, loan cover. Perhaps the most important help has been the reassurance that we have the correct policies in place and our current assets and investments will sustain us as we would like to the end of our lives.
Have you seen the outcome you were hoping for?
Absolutely
What could they have done better?
Nothing I can think of.
Thomas:
Thank you so much for your detailed reply. It's been a pleasure working with you for the last decade! Looking forward to the next 10 years ....Review
by a verified client in Angus
7 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
managing pensions, investing and tax
How has Thomas Dickson helped you?
planning future financial expectations.
Have you seen the outcome you were hoping for?
So far so good
What could they have done better?
good balance of contact as needed, without hassle
Thomas:
Thanks for your feedback - and delighted to know you've had the outcome you expected. Looking forward to working with you in the future (and finding out what we'd need to do to get a full 5 stars!)Review
by a verified client in Cheshire
7 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Difficult to keep an eye on all my finances
How has Thomas Dickson helped you?
Particularly helpful on pension planning
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Thomas:
Many thanks for completing this review for us - we really appreciate it. We look forward to continuing to give you a five star service!Review
by a verified client in Berkshire
8 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Help with increased mortgage rates
How has Thomas Dickson helped you?
Advice
Have you seen the outcome you were hoping for?
On going
Thomas:
Thanks for the review. Pleased to hear you'd still be a passionate advocate for Wealthwide and we really appreciate the various colleagues and friends you have recommended to us over the last 15 years we've been working together!Review
by a verified client in Wrexham
8 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Trying to amalgamate several pension products
How has Thomas Dickson helped you?
All products under one roof, with carefully managed risk assessments.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Advice has in all circumstances been sound, so nothing could have been done any better.
Thomas:
Thanks so much for completing this online review. Very pleased to hear there's nothing we could be dong better!Review
by a verified client in West Midlands
9 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Retirement of previous advisor
How has Thomas Dickson helped you?
Formulated a strutured approach to investment allowing us to make safe financial decisions
Have you seen the outcome you were hoping for?
In terms of forecast yes, but too early to know if the forecast will transpire
What could they have done better?
Nothing, all good
Thomas:
Thanks for completing this review for us. And very pleased to hear there's nothing else we could have done better! You're right that it's too early to know if the forecast will transpire. That's one of the advantages of having at least one planning meeting a year, so that we can review all your objectives, ensure you're on track and the forecasts remain achievable.Review
by a verified client in Warwickshire
9 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Planning ahead of the sale of my business to ensure that income and investments post sale would be appropriate for my families needs.
How has Thomas Dickson helped you?
Confirming that the plan in place was going to work and to show how a plan for the future could be more ambitious in terms of what we could achieve for the future.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Am happy with their service - it is both personal and professional in approach - we are understood as people with personal as well as universal requirements.
Thomas:
Thanks for your great review here and all your comments. It's been a pleasure advising you leading up to the sale of your practice and we're all looking forward to working with at this next stage of both your lives. I'm delighted you were able to build and leave behind such a thriving and successful practice - a real legacy to your career!Review
by a verified client in Worcestershire
9 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Having started a family we wanted some advice for long term planning.
How has Thomas Dickson helped you?
He has helped clarify what our priorities are and ensure we continually revisit these on a yearly basis as our circumstances change.
Have you seen the outcome you were hoping for?
Yes, very happy with the overall plan and ongoing advice.
Thomas:
Great to hear you're happy with your overall plan and the ongoing advice!Review
by a verified client in Surrey
9 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I need one and he is way better than my last one
How has Thomas Dickson helped you?
Great help above and beyond. Honest and personal advice
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
All good
Thomas:
Love it - thanks! You win the answer for, "What were the circumstances that caused you to initially look for an adviser?" I need one and he is way better than my last one. Great working with you !Review
by a verified client in Cambridgeshire
10 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Plan for investment and retirement
How has Thomas Dickson helped you?
Provided very detailed and reassuring guidance and advice on a broad range of investment topics.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing! I’m 100% satisfied
Thomas:
Great to hear you're 100% satisfied! We're looking forward to working with you through the next stage of your careers and life as you approach the sale of your practice. And of course - many thanks for the five stars.Review
by a verified client in Buckinghamshire
10 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Long term financial planning and investment
How has Thomas Dickson helped you?
Firstly, He took the time to understand what my personal long and short term needs were towards financial stability and retirement planning. On that basis he provided the investment advice and action necessary
Have you seen the outcome you were hoping for?
Yes
Thomas:
Many thanks for completing this on-line review. I remember first meeting you at one of our dental seminars in November 2002 - at the National Motorcycle Museum. It's been a great privilege working with you for over 20 years!Review
by a verified client in East Sussex
10 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Imminent retirement and my own lack of understanding or interest in learning anything about pensions, financial planning and investment.
How has Thomas Dickson helped you?
He stops me worrying about 'money'. Not completely. I do need a meeting every 6/12 to a year just to re-boost my confidence around money and spending it! I trust him to make the best decisions for me. The element of trust is crucial. I was cautious at first but now I know Thomas 'gets' me and tailors his advice to my individual outlook on life and living.
Have you seen the outcome you were hoping for?
Yes. Thomas's advice has enabled me to live my dream. Without his advice I would definitely have been to scared to spend as I have on a new 'soul singing' property. Without his advice my quality of life would be significantly less exciting than it is!
What could they have done better?
I have no idea! From my perspective everything is done in a very timely professional and friendly way.
Thomas:
Thanks so much for taking the time to do give us this feedback and delighted to have all 5 stars! It's been a pleasure working with you and helping you realise your dream. The dental world is less without you in it - but I'm so pleased to see you move on so seamlessly. Looking forward to working with you throughout your retirement and boosting (and re-boosting) your confidence about money!Review
by a verified client in North Yorkshire
10 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Life-long self-employment, so required advice before and after sale of my dental practice to optimise financial planning for retirement
How has Thomas Dickson helped you?
Friendly, professional advice on all relevant aspects of financial planning
Have you seen the outcome you were hoping for?
100%
What could they have done better?
Presentation of data required improvement - this has been acted on Appendix data could be more accurate
Thomas:
Many thanks for completing this review for us. We're really pleased to get your 5* feedback and will continue to do our best to provide an outstanding service to you both, Also appreciate your feedback in terms of what we can do to improve (such as the presentation of data) - many clients are reluctant to do this so it's valuable to hear back on these points.Review
by a verified client in Staffordshire
10 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Bereavement.
How has Thomas Dickson helped you?
He has helped me to understand my financial situation and that I am in the position to enjoy my retirement.
Have you seen the outcome you were hoping for?
Yes, I understand my finances much better now and feel confident for the future.
Thomas:
Thanks so much for taking the time to complete this review. It's been a privilege working with you over the last few years as you've navigated some difficult times. We work with many clients that have been bereaved and the team and I are always sensitive to the significant life and financial changes that come with this. It's particularly important during these times to be able to rely on a trusted adviser and I'm delighted you trust us enough to be a "passionate advocate" ! Thanks again for your comments and giving us a 5x review.Review
by a verified client in Leicestershire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
For financial planning
How has Thomas Dickson helped you?
Thomas, Bhavna, and the entire team at Wealthwide continue to thoroughly impress me with their exceptional level of service and expertise in the financial realm. From the outset, Thomas demonstrated a deep commitment to understanding our financial goals and tailoring their advice to meet our unique needs. Their approach is both personalized and comprehensive, ensuring that no stone is left unturned when it comes to optimizing my financial portfolio. One of the standout qualities of Wealthwide is their dedication to providing great and suitable advice. Thomas, with his wealth of experience, brings a keen understanding of market dynamics and economic trends, allowing him to offer insights that are not only timely but also incredibly valuable. Bhavna complements this with her meticulous attention to detail, ensuring that every aspect of my financial plan is well-thought-out and aligned with my objectives. The team at Wealthwide goes above and beyond to educate their clients, demystifying complex financial concepts and empowering them to make informed decisions. Their transparency and clear communication fostered a sense of trust, which is crucial when it comes to financial matters. What sets Wealthwide apart is their proactive approach to financial planning. They stay ahead of market changes and economic shifts, allowing them to provide timely advice that positions clients for success. I felt confident that I was in capable hands throughout the entire process. In addition to their expertise, the team at Wealthwide excels in customer service. Thomas, Bhavna, and the entire staff were always responsive and attentive to my inquiries. Their commitment to client satisfaction is evident in every interaction, making the overall experience seamless and enjoyable. In conclusion, I cannot recommend Wealthwide highly enough. Thomas, Bhavna, and the team have exceeded my expectations, providing not just financial advice, but a partnership in achieving my financial goals. If you're seeking a financial advisory company that combines expertise with a personalized touch, look no further than Wealthwide. They are truly amazing at what they do.
Have you seen the outcome you were hoping for?
Yes-definitely
What could they have done better?
Nothing
Thomas:
Wow - I'm not quite sure how we can adequately reply to your review. I'm so pleased that as a team we've been able to help you both and given you the clarity you need and make the process enjoyable. It's a delight to work with you and we're looking forward to supporting you during this next stage of your lives and careers!Review
by a verified client in West Midlands
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I needed a reputable person who was willing to listen to my goals in life and providing clear and concise advice
How has Thomas Dickson helped you?
Enabled me to plan towards retirement
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Been with Thomas for the last 20years. Every year they exceed my expectations
Thomas:
Wow - thanks for a great review. Fantastic to hear we exceed your expectations each year. We'll make sure we continue to improve our service and help you plan towards what will no doubt be a very comfortable retirement.Review
by a verified client in Cumbria
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Advice on investments
How has Thomas Dickson helped you?
By giving both financial and lifestyle advice.
Have you seen the outcome you were hoping for?
Yrs
Thomas:
Thanks for completing this feedback - very pleased you have seen the outcome you were hoping for.Review
by a verified client in West Yorkshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I know Thomas professionally
How has Thomas Dickson helped you?
To bring some order to what would otherwise be chaos
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
cannot think if anything
Thomas:
Many thanks for your 5x review - we work hard to deliver a fantastic, friendly, thought-provoking service, and it's always a delight for the team and I to get this appreciation! Your comments could be a great marketing tag-line about how we help clients! "bring some order to what would otherwise be chaos".Review
by a verified client in Cardiff
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
The need to plan for post business sale
How has Thomas Dickson helped you?
Thomas has highlighted the effects of current wealth on our life after sale
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Very little
Thomas:
Thanks so much for your review and confirming how we've been able to help. Working through how to manage finances and life in general post-sale is an important part of what we do. We're normally the key (and only) professional adviser that gets the opportunity to ask the important questions and give our clients the space and time to think through what's really important to them. Wishing you all the best as you navigate the next few months and make some of the critical decisions that will no doubt shape the rest of your life.Review
by a verified client in London
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Sold my business so looking to invest the funds.
How has Thomas Dickson helped you?
Helped me find the best interest rates for invested funds. Then reorganised my pension to be better aligned to my risk and outcomes.
Have you seen the outcome you were hoping for?
Yes
Thomas:
Many thanks for completing this feedback, and giving us such a positive review. We're looking forward to working with you as you embark on your next venture!Review
by a verified client in Hampshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I wanted to get ready for retirement.
How has Thomas Dickson helped you?
Taking time to help me plan.
Have you seen the outcome you were hoping for?
Yes
Thomas:
Thanks for taking the time to do this review - the team and I are very pleased to have scored the five stars. When asked how we've helped you said "Taking time to help me plan". Getting ready for retirement and juggling all the competing resources and financial demands can be daunting to the point of paralysis for some people. We don't just use our experience of helping clients at this crossroads in their lives - we put the hours in on your behalf to think it all through. Best of luck with your decisions at this crucial stage.Review
by a verified client in Manchester
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We we’re moving house
How has Thomas Dickson helped you?
He has personally helped us move house -find a mortgage and also replan our finances
Have you seen the outcome you were hoping for?
Absolutely
Thomas:
Thanks for your 5* review - much appreciated !!Review
by a verified client in Buckinghamshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
ISA and Critical Health Insurance.
How has Thomas Dickson helped you?
Thomas has helped us make the right decisions on how to invest and use our funds. His advise over many years has been invaluable.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Thomas:
Thanks for taking the time to complete this feedback. Great to read that you feel our advice has "been invaluable over the years". Seems like a long time ago when we were just looking at ISAs and Critical Illness plans. In fact I've just checked our files and we first started working together in 2001 - over 22 years ago. So thank you both for being such lovely loyal clients!Review
by a verified client in Suffolk
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed experienced and expert advice re. retirement planning and long-term management of assets
How has Thomas Dickson helped you?
Ensured that we are able to rest assured that our financial needs can and will be met in the ways that we wished as we enter retirement
Have you seen the outcome you were hoping for?
Yes, Thomas is excellent at communicating advice in a way easily understood without jargon. Regular contact and always available should any immediate needs arise.
What could they have done better?
We could have taken our leap of faith re. financial planning advice sooner and taken more 'liberating luxuries' sooner!
Thomas:
Thanks for writing this review, which we really appreciate. It's been a pleasure advising you over the last few years as you built the practice for sale and successfully sold a few years ago. We're looking forward to working with you both at this next stage in your lives / careers and helping you continue to live the life you want. Thanks for mentioning the 'liberating luxuries' - our new term for those additional expenses that make a big difference to quality of life but make no difference to your financial security. I mentioned it to a client this morning, and his first thought was that spending the best part of a whole day yesterday clearing leaves was probably not a great use of his time! I'm delighted to read (in the private feedback) that you'd be a "passionate advocate for us" in terms of recommending us to other family and friends. Many thanks for the introductions you have made over the years.Review
by a verified client in Kent
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Protect and grow my savings
How has Thomas Dickson helped you?
detailed advice about how to prepare for retirement, pension contributions
Have you seen the outcome you were hoping for?
yes
What could they have done better?
nothing
Thomas:
Thanks for your very positive review and confirming there's "nothing" we could have done better. We've really enjoyed working with you since 2005 - hard to believe it's been nearly 20 years. Fascinating to be involved in your journey with your practice, from financing the partner buy-out, leading up to the eventual sale last year. Looking forward to working with you and helping you spend (and invest of course) some of the sale proceeds.Review
by a verified client in Derbyshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Financial planning
How has Thomas Dickson helped you?
Advice on matters as above
Have you seen the outcome you were hoping for?
Yes
Thomas:
Thanks for this review and your detailed answers in the Private Feedback. We work hard to maintain our service and the advice we are able to offer all clients, so we genuinely appreciate getting 5* reviews. We also use the more extended responses (not seen on-line) to make sure we're delivering the service to our clients that match the high standards we set ourselves. A key indicator of this is the likelihood you would recommend Wealthwide to others you know and we're delighted you gave us a 10 (with 0 being not at all likely, 10 being very likely).Review
by a verified client in London
a year ago
Overall
Value
Service
Advice
What were the circumstances that caused you to initially look for an adviser?
Funds to protect and invest
How has Thomas Dickson helped you?
Kept all in focus
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
o
Thomas:
Thank you so much for giving us a 5 star review! The team and I work tirelessly to make sure we deliver a fantastic, reliable and valuable service for every client, so it's always reassuring to hear comments like yours. Interesting that you mention we've helped you keep it "all in focus". That's a really good description of how our comprehensive financial planning works. It's so easy for finances to get blurred, to the point that we can't quite get a clear picture of where we are. And if that's blurred, it's even harder to figure out whether we can afford to do all the things we want to do for ourselves and our loved ones. "Financial Planning with Wealthwide - keeping it all in focus"Review
by a verified client in Devon
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Thomas was recommended to us by our business coach in 2012. He's been a key focal point for our personal financial planning ever since.
How has Thomas Dickson helped you?
Thomas is a great listener and there is nothing he hasn't seen in the industry. His personality is one where he is invested in the success of his clients. By advising on everything to do with financial planning including the concept of 'when is enough enough' is his key strength.
Have you seen the outcome you were hoping for?
Absolutely, we are guided to make good decisions by Thomas and his team at Wealthwide which has led to us growing our family wealth whilst increasing our business assets.
What could they have done better?
To be honest there isn't anything I feel Wealthwide could improve on. They are innovative and at the cutting edge of technology whilst maintaining a strong human core of empathy and care for their clients. Wealthwide improves itself before I have ever noticed the need to suggest anything.
Thomas:
Many thanks for taking the time to complete our feedback. It's reassuring to know we've been able to help you and it really is a privilege to feel like part of your team, working with you. You mentioned listening skills in your comments - it's funny isn't it that at dental school and all the financial planning technical exams I've done, this subject is rarely brought up. Yet, it's often said that that good interpersonal skills are perhaps the most essential quality to be a great dentist. This is no different for financial planners and I'm fortunate that I'm naturally curious and keen to find out about what drives people. Our whole business model is then structured to help clients get what they want. We're looking forward to continuing to work with you on your journey and fascinated to see what the next decade holds for you!Review
by a verified client in West Sussex
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Always been long term planning
How has Thomas Dickson helped you?
Giving us a long term helicopter view of our finances. Showing us worst case scenarios; the opportunities we have to give from our warm hearts instead of from cold (dead) hands; reassurance re long term care if necessary; ideas for long term care
Have you seen the outcome you were hoping for?
Absolutely!
What could they have done better?
Can’t think of anything. Thomas and his superb team are professional, personable, available, consistent in their ongoing care.
Thomas:
Thanks so much for this lovely, positive review. I'm delighted you have "Absolutely!" seen the outcome you were looking for. I really appreciate your comments on the team - I couldn't agree more that they are super, professional, personable, available and consistent. I am of course completely biased but I know I am very fortunate to be working with them. Also great to read, in the personal section of your reply, that you would be a passionate advocate for us and scored us 10 in answer to the question [How likely would you be to recommend Thomas to others you know? (0 being not at all likely, 10 being very likely)] Many thanks again for taking the time to give us this feedback.Review
by a verified client in Lanarkshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Looking for a long-term plan to ensure maximum benefits from investments and spending
How has Thomas Dickson helped you?
Thomas has been able to create a future plan where our ability to save, invest and spend is accurately planned and to ensure investments are maximised
Have you seen the outcome you were hoping for?
Yes, many times over
Thomas:
Many thanks for this wonderful 5 star rating and review. Fantastic to read that you've seen the outcome you were hoping for "many times over". Also really pleased that you'd be a passionate advocate for our business and 10/10 likely to recommend us to others. Everything we do from when we first answer the phone, gathering all the detailed information we need, to delivering a comprehensive plan is focused on making sure the journey's as smooth as possible for our clients and ensuring we can help them to get exactly what they want. So it's really reassuring to get responses like yours that we can share with the team. It's important for everyone that works at Wealthwide to know that their efforts are appreciated. Thanks again for taking the time to respond to this questionnaire - we really appreciate it.Review
by a verified client in Buckinghamshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We have been a client of Thomas’s for over ten years. Our need for an adviser back then was driven by how best to manage the proceeds of a business sale.
How has Thomas Dickson helped you?
Thomas put us on strong foundations from the beginning and by building a solid relationship with us has advised us in accordance with our needs, values and beliefs.
Have you seen the outcome you were hoping for?
Yes and as our desired needs and outcomes have morphed over time we continue to see them being achieved.
What could they have done better?
We can’t think of anything.
Thomas:
Thanks so much for taking the time to complete this review as well as the additional Private Feedback questions. Delighted you've confirmed your "Confident I'm on track" with regards to achieving the goals you are working towards with us. We're all looking forward to working with at this next stage of your life!Review
by a verified client in West Midlands
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I had had a number of IFA's earlier in my career and I came to look back on their advice with some disappointment. I changed to Thomas approximately 15 years ago on a recommendation from a colleague who was a satisfied customer. The clarity and detail of the advice that I have received from Thomas since then has been ideal for my needs. With the support of his team he has tailored his services to my evolving needs in a way that has always made me feel well informed about my financial situation and that my planning for the future fits closely to my needs and wishes.
How has Thomas Dickson helped you?
He has helped me with pension, investment and inheritance tax planning. He and his team have also advised me for a number of mortgage applications. His support and advice when I was going through divorce was absolutely crucial in my being able to manage a deeply traumatic financial situation.
Have you seen the outcome you were hoping for?
Yes, so far!
What could they have done better?
It is difficult to think of many examples. Some years ago an administrative error resulted in a change of investment that I had requested not being carried out. Once this became apparent Thomas initiated a comprehensive complaints resolution process that entirely settled the matter and illustrated a very professional approach.
Thomas:
What a great review - and not just because of all the 5 stars! I'm delighted that in the personal comments section you confirmed you would be a passionate advocate for us. You also highlighted an important point about what happens when things go wrong. We are of course human and occasionally make mistakes. I've just checked our records and this admin issue happened over 10 years ago in May 2013. Our ethos then is the same as it is now. It was obvious from when we first realised what had happened, that we were going to put you back in the position you should have been in - whatever the cost to us. It's simple - we treat our clients the way we'd want to be treated. The fact that you've remained a client - and a passionate advocate for us as well - further demonstrates why this approach can work for all types of businesses. Thanks again for remaining a loyal client after all these years!Review
by a verified client in West Sussex
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I had a pension fund and investments so I needed advice regarding these.
How has Thomas Dickson helped you?
I know that Thomas is always at the end of the phone if I need help!
Have you seen the outcome you were hoping for?
I would think so.
What could they have done better?
I’m happy with everything they do.
Thomas:
Thanks for completing this review. I'm very happy you feel comfortable to call me whenever you need. The last 18 months have undoubtedly been a challenging time. I feel fortunate to be in a position where the team and I can provide the support needed at this difficult time for you. We really appreciate the feedback confirming you're happy with everything we do. Naturally, we'd love to get all 5 star reviews, but I guess value for money is a tricky one. I'm probably guilty of scoring other companies a bit lower on this - who doesn't want to pay slightly less for a service? I have created, built and invested in Wealthwide to provide what we are confident is an important, supportive, technically brilliant (value for money!) advice service and our professional fees reflect this. We're looking forward to working with you during this next stage of your life.Review
by a verified client in Cornwall
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed advice
How has Thomas Dickson helped you?
Financial security
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Don’t know
Thomas:
Many thanks for taking the time to complete this review. We're really pleased that you felt comfortable giving us a 5 star rating for the advice, service and value for money that the team and I deliver for you. I've just checked our files and you first became clients of ours 24 years ago in September 1999! I read in one of the first letters I wrote to you, that you were considering buying a practice. It's been a pleasure and privilege working with you both throughout the whole process of buying, building, selling your practice and now seeing you enjoying your retirement. Here's to the next 24 years!Review
by a verified client in West Sussex
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Private pension investment and transfers
How has Thomas Dickson helped you?
I understand my finances, pension invested according to my risk profile, guidance with financial and future planning
Have you seen the outcome you were hoping for?
100%
What could they have done better?
N/A
Thomas:
Thanks so much for your review - I'm delighted that you are 100% confident you've seen the outcome you wanted. It's great feedback for me and the team for you to score us so highly in each category and that you can't think of anything we could do better! We won't however take your review as a reason to rest on our laurels. We'll continue to develop what we do for you and improve our service. Thanks again !Repeat review
by a verified client in Berkshire
a year ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Thomas Dickson helped you since your last review?
Financial planning for retirement/sale of business
Thomas:
Thanks so much for completing this review for us and giving us a 5 star rating. Also really appreciate you completing the additional detailed questions regarding working with us - pleased to hear you're confident you're on track and that you feel that the team and I are 'Very responsive'. We don't set targets for the team on responding to clients - we've just managed to create a culture where we treat our clients (and each other) the way we'd like to be treated. That clearly seems to work! Looking forward to speaking to you again in a few weeks, when the practice sale has successfully completed!Review
by a verified client in West Midlands
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Uncertainty about correct financial decisions
How has Thomas Dickson helped you?
Excellent and constant advice and support delivered well
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I can't think of anything
Thomas:
Many thanks for completing this review! I've just checked our files and note that you became a client in January 2011, so delighted that we've had the opportunity to work with you for over 12 years and you're still giving us a 5* rating. Looking forward to continuing to work with you as you develop your practice and achieve all your lifestyle and financial goals for you and your family.Repeat review
by a verified client in Nottinghamshire
2 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Thomas Dickson helped you since your last review?
Another helpful and useful meeting. Although we were invited to travel to Thomas’ offices in Birmingham, we chose to accept the online invitation for convenience. As usual, we were given time to update Thomas on our plans, our hopes, and our concerns, before moving on to the agenda we’d prepared together. The Wealthwide team had worked with us in advance of our meeting, to ensure figures were up to date, so that we got the most out of our discussion. We feel very satisfied that Thomas continues to monitor our financial situation. He takes on board our particular needs, and listens carefully to our thoughts and ideas, adjusting his advice so that we feel confident to make decisions that suit us.
Thomas:
Thanks so much for your detailed response about how we've helped you - and delighted to be given a 5 star review for the quality of our advice, service and value for money. Although many clients do enjoy visiting us in the office, there are unsurprisingly many that still prefer the convenience of being able to complete the financial planning meetings on-line. We feel very fortunate that the we now have the technology not just to have the meetings, but to be able to run them so well and have detailed and comprehensive conversations. In fact I met a client (in person) for the first time yesterday and we both felt as if we'd met each other before! Look forward to working with you both and helping you to achieve all your plans!Review
by a verified client in Wrexham
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Pension planning and investment advice
How has Thomas Dickson helped you?
Future security reassurance
Have you seen the outcome you were hoping for?
Yes
Thomas:
Thank you so much for completing this review and I'm delighted we've earned a 5 star one from you both. We're all very focused on ensuring every client gets great advice, a personal service and of course value for money. Perhaps the most important outcome and how you feel we've helped is that you have the reassurance over your future security. This is undoubtedly the number one reason our clients enjoy working with us - and was in fact highlighted by another client that I met this afternoon. I look forward to continue providing this level of reassurance throughout your (post dental practice sale) retirement.Repeat review
by a verified client in Wrexham
2 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Thomas Dickson helped you since your last review?
Reassurance in an unsettled market
Thomas:
Thanks for completing this review - and genuinely appreciate the 5/5 score. You are yet another client that has mentioned "reassurance" in your review. This is such a common theme, I'm wondering whether we should review our marketing! It's definitely one of the key ingredients of our overall financial planning service and I'm glad you appreciate it. Looking forward to working with you in the future when there will no doubt be many 'settled' and 'unsettled' times. We'll continue to make sure you're on track financially to do all the things you want to do.Repeat review
by a verified client in Cheshire
2 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Thomas Dickson helped you since your last review?
Management of investments
Thomas:
We certainly help with the management of your investments, and I'm delighted you've given us a 5 star review. It's been a pleasure working with you as you approached retirement over the last few years, and eventually sold your orthodontic practice. We're looking forward to working with you throughout your retirement.Repeat review
by a verified client in North Yorkshire
2 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Thomas Dickson helped you since your last review?
Continued professional and friendly service as our IFA for the last 8 years - Thomas provides a full review of our financial situation, income and investments on an annual basis, as well as projections for us up to age 100 Recently he has given sound advice on IHT planning, as well as answering our questions regarding the effect of recent rises in the inflation rate on our investments - we feel he provides excellent value for money
Thomas:
What a lovely review - many thanks for your comments. Of course I couldn't do all this without my amazing and supportive team - particularly Bhavna who works with you - although we all work together to deliver the 'professional and friendly service'. It's a pleasure working with you both.Repeat review
by a verified client in Worcestershire
2 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Thomas Dickson helped you since your last review?
He was able to advise us regarding Trust funds set up for our children and financial planning regarding this along with our other investments and pensions.
Thomas:
Thanks for completing this review which we really appreciate. Intergenerational planning can be a tricky, and sometimes sensitive topic. It’s about finding the right balance between supporting children as they grow into adults, and ensuring they have sufficient motivation to pursue their own path. Very pleased that the advice, service and value for money you get from the Wealthwide team warrants a 5/5 rating. We’ll continue to work hard to ensure we maintain this.Review
by a verified client in Surrey
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I wanted to know we were doing sensible things with our investments and spending
How has Thomas Dickson helped you?
He showed exactly what positive would be in the future (in various scenarios) so that I feel confident about the future and what I can spend
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing. All good
Thomas:
Many thanks for doing this review - as a team we invest lots of time, energy, enthusiasm, and commitment to working with our clients, so it's always reassuring to get another 5 star review. I love your comment "I feel confident about the future and what I can spend" - yes that's what we do. There are so many people that are likely to be OK financially throughout their working lives and into retirement - they just don't know! That's what we love helping people with - making the most of their financial resources, to live the life they want. Also pleased to read (in your Private Feedback) that you'd be a passionate advocate for Wealthwide. Thanks again.Review
by a verified client in Staffordshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Becoming a widower at a relatively young age. Realising that I had never considered my financial situation in changed circumstances.
How has Thomas Dickson helped you?
By understanding my particular circumstances; by helping me to appreciate my financial situation and so enabling me to invest my savings with a view to taking early retirement without worrying.
Have you seen the outcome you were hoping for?
Yes - it has been a changing landscape, but Thomas has always been rereads to adapt the plan accordingly.
What could they have done better?
Very little. I was perhaps much more naive with regards to finances than Thomas might have appreciated at the outset, but he was always able to explain once I learnt how to ask the right questions.
Thomas:
Thanks so much for sharing your feedback on this site - and of course for giving us 5 stars! Your experience is unfortunately not uncommon. As financial planners we often find ourselves working with clients at a difficult stage in their life - such as a bereavement or a divorce. Frankly I don't know how people manage without the help of a trusted adviser - although I appreciate I'm a little biased on that point. I also love your phrase .."taking early retirement without worrying". The key part is the "without worrying" element and that's where the detailed financial planning comes into it's own, where we can create a cashflow model that graphically illustrates you never need to work again. The team and I look forward to continuing to work with you and adapting your plan accordingly.Review
by a verified client in Gloucestershire
2 years ago
Overall