Reviewed for
Pensions ( 21 )
Equity Release ( 1 )
Retirement income (annuities, drawdown) ( 24 )
Investments and Savings ( 25 )
Pension Transfers - Non Specialist ( 5 )
Inheritance Planning ( 9 )
Long Term Care ( 4 )
Pension Transfers - Specialist ( 2 )
Financial Planning ( 12 )
Financial Mentoring ( 1 )
Reviewers' assets
£500k+ ( 15 )
£200k - £500k ( 5 )
Client reviews
Review from verified client
December, 2023
Overall
Advice
Service
Value
Based in Kent
What were the circumstances that caused you to initially look for an adviser?
Need to monitor my SIPP
Have you seen the outcome you were hoping for?
Yes
How has Roger Clarke helped you?
He has given relevant advice and shows he understands my and my wife's requirements, all provided in a friendly and effective way
What could they have done better?
Nothing springs to mind
First impression from a user who is not yet a client
December, 2023
Overall
Please provide a brief comment about your experience with Roger
Knowledgeable and very helpful.understood my situation and provided good advice.
First impression from a user who is not yet a client
November, 2023
Overall
Please provide a brief comment about your experience with Roger
Knowledgeable and not pushing to sell me financial products.
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
Planning for retirement
Have you seen the outcome you were hoping for?
No - the Pensions and GIAs have performed poorly.
How has Roger Clarke helped you?
Very useful advice and insight on planning for retirement and how to use various funds.
What could they have done better?
The TPO recommended funds and pensions have not been able to cope with declining and difficult markets.
First impression from a user who is not yet a client
October, 2023
Overall
Please provide a brief comment about your experience with Roger
Roger was friendly yet professional. He was thorough with our finances at the beginning of our consultation so he was able to get a good understanding as to where we were at.
First impression from a user who is not yet a client
October, 2023
Overall
Please provide a brief comment about your experience with Roger
A very professionally managed first meeting, and looking forward to the Discovery meeting. Max Felstead
Review from verified client
October, 2023
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Rogers been my financial adviser for years
Have you seen the outcome you were hoping for?
Yes
How has Roger Clarke helped you?
Yes
What could they have done better?
No
Review from verified client
October, 2023
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
Needed advice ref retirement planning
Have you seen the outcome you were hoping for?
Yes
How has Roger Clarke helped you?
Good advice
What could they have done better?
N/A
First impression from a user who is not yet a client
September, 2023
Overall
Please provide a brief comment about your experience with Roger
Roger was informative, and honest with his information
Review from verified client
September, 2023
Overall
Advice
Service
Value
Based in Berkshire
What were the circumstances that caused you to initially look for an adviser?
My wife and I needed expert help
Have you seen the outcome you were hoping for?
Yes
How has Roger Clarke helped you?
He has been very clear with his advice
What could they have done better?
Nothing much
First impression from a user who is not yet a client
September, 2023
Overall
Please provide a brief comment about your experience with Roger
Personable and knowledgeable
First impression from a user who is not yet a client
September, 2023
Overall
Please provide a brief comment about your experience with Roger
Roger was very polite and knowledgeable during our consultation. He listened attentively and offered bespoke advice which came across as transparent and current.
First impression from a user who is not yet a client
August, 2023
Overall
Please provide a brief comment about your experience with Roger
Yet to have detailed conversation but the initial conversation with Roger was very helpful.
Review from verified client
June, 2023
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
My wife and I were retiring and we needed our finances to be managed by professionals
Have you seen the outcome you were hoping for?
Absolutely
How has Roger Clarke helped you?
The world has been through some very difficult and potentially disastrous situations in the last few years and Roger has enabled us to navigate our investments through all the issues and protect our income and capital.
First impression from a user who is not yet a client
June, 2023
Overall
Please provide a brief comment about your experience with Roger
Roger was extremely helpful in answering questions about the family inheritance tax situation and professional in not trying to promote financial products which were not applicable.
Review from verified client
June, 2023
Overall
Advice
Service
Value
Based in Middlesex
What were the circumstances that caused you to initially look for an adviser?
Recommended by my accountant
Have you seen the outcome you were hoping for?
After a couple of bad years I'm hoping for a good outcome
How has Roger Clarke helped you?
Good advice
What could they have done better?
No complaints
Review from verified client
June, 2023
Overall
Advice
Service
Value
Based in Kent
What were the circumstances that caused you to initially look for an adviser?
I inherited Roger with his superb support and advice when my husband died
Have you seen the outcome you were hoping for?
Yes most definitely
How has Roger Clarke helped you?
His calm, friendly support, his visits, his reassurance during the difficult days of financial unrest along with providing me with a comfortable income have been a constant for years.
What could they have done better?
Nothing
First impression from a user who is not yet a client
June, 2023
Overall
Please provide a brief comment about your experience with Roger
Very professional initial chat. Everything was explained in a clear and honest manner, which immediately instilled me with confidence going forward.
First impression from a user who is not yet a client
May, 2023
Overall
Please provide a brief comment about your experience with Roger
Patient, takes time to understand circumstances of a prospective client, manner inspires confidence.
First impression from a user who is not yet a client
May, 2023
Overall
Please provide a brief comment about your experience with Roger
I was pleased with the way my inquiry was handled. I was given some useful websites for when I begin to group my individual pensions together into one pot.
First impression from a user who is not yet a client
May, 2023
Overall
Please provide a brief comment about your experience with Roger
Confirmed my thoughts.
Review from verified client
May, 2023
Overall
Advice
Service
Value
Based in Berkshire
What were the circumstances that caused you to initially look for an adviser?
The appointment of Roger‘s predecessor, Peter Allinson, dates from the 1980s, when he advised many partners in my firm
Have you seen the outcome you were hoping for?
Yes, in terms of both establishing a SIPP and reviewing our overall investment portfolio.
How has Roger Clarke helped you?
Roger has advised carefully and consistently over the years. He has advised us in connection with our transfer of pension funds to a SIPP, a significant step, and one which required comprehensive and thoughtful advice, which Roger provided very ably.
What could they have done better?
Nothing that I can think of.
Review from verified client
April, 2023
Overall
Advice
Service
Value
Based in Dorset
What were the circumstances that caused you to initially look for an adviser?
Need financial help
Have you seen the outcome you were hoping for?
Yes
How has Roger Clarke helped you?
Yes
First impression from a user who is not yet a client
April, 2023
Overall
Please provide a brief comment about your experience with Roger
Having had one conversation with Roger I found him very professional and well informed..
First impression from a user who is not yet a client
April, 2023
Overall
Please provide a brief comment about your experience with Roger
As always very professional
Review from verified client
April, 2023
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
I was retiring in 2019 and was looking for a pension adviser who could help combine my company and private pension funds and then advise on how to use and monitor the crystallised fund.
Have you seen the outcome you were hoping for?
My pension funds were successfully combined under the umbrella of TPO
How has Roger Clarke helped you?
Yes, he has helped from my first enquiry to our review meeting.
What could they have done better?
It took a few months to transfer and crystallise my original pension funds back in 2019 and then it took a few months to move one of my managed fund to a cautious one following my request. So I would have liked these processes to have been a bit speedier.
First impression from a user who is not yet a client
April, 2023
Overall
Please provide a brief comment about your experience with Roger
Pleasant manner, courteous and understanding.
First impression from a user who is not yet a client
April, 2023
Overall
Please provide a brief comment about your experience with Roger
Polite, courteous, professional and perhaps most importantly Roger has a wealth of knowledge. He has helped me and continues to help me to protect my interests and enable my investments to flourish.
First impression from a user who is not yet a client
March, 2023
Overall
Please provide a brief comment about your experience with Roger
Roger provided us with clear and thoughtful perspectives on our financial situation, which we have pursued to our satisfaction. Thank you Mr Clarke.
First impression from a user who is not yet a client
March, 2023
Overall
Please provide a brief comment about your experience with Roger
Roger listened and understood my financial situation and was able to clearly articulate how he could provide a service that suited. I felt at ease and not pressured, and was able to progress to the next stage of discussions openly.
First impression from a user who is not yet a client
March, 2023
Overall
Please provide a brief comment about your experience with Roger
Very helpful and a useful review
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Isle of Wight
What were the circumstances that caused you to initially look for an adviser?
My financial planning for retirement was in "a bit of a mess", and was recommended to speak to Roger Clarke. The rest is history!!!
Have you seen the outcome you were hoping for?
Definitely
How has Roger Clarke helped you?
Roger Clarke has been advising me for the past 15/20 years - I rely on his advice.
What could they have done better?
If we had been introduced 10/20 yEars earlier!!!
First impression from a user who is not yet a client
February, 2023
Overall
Please provide a brief comment about your experience with Roger
Very personable experience with positive suggestions on how I May move forward.
First impression from a user who is not yet a client
February, 2023
Overall
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A caring professional. One that goes the extra mile, even if the enquiry was limited to my mother's minimal assets.
First impression from a user who is not yet a client
February, 2023
Overall
Please provide a brief comment about your experience with Roger
Roger is an engaging combination of highly professional and immensley personable. He was hugely knowledgeable and explained everything clearly. I am delighted to have found him.
First impression from a user who is not yet a client
February, 2023
Overall
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In a short phone call he gave advice and reassurance on my pension issues.
First impression from a user who is not yet a client
February, 2023
Overall
Please provide a brief comment about your experience with Roger
Initial interaction with Roger has been positive as he listened carefully to my answers to his questions, followed up for clarification and also explained clearly and without judgement where I had queries. We have arranged a more formal call to better understand my position and what support and services Roger may be able to offer and whether we are good fit. At no point was there an expectation or sell.
First impression from a user who is not yet a client
February, 2023
Overall
Please provide a brief comment about your experience with Roger
I have had bad experience elsewhere with financial advice . Have to say that Roger has converted me, I was expecting to be given a 'hard sell' on products that maximised the commission to the agent etc - happy to say there was none of that, but really thoughtful, considered advice delivered in a way that was easy to understand without being condescending . Looking forward to continuing the dialog.
First impression from a user who is not yet a client
January, 2023
Overall
Please provide a brief comment about your experience with Roger
Good advice many thanks. I will be back if I need further assistance
First impression from a user who is not yet a client
January, 2023
Overall
Please provide a brief comment about your experience with Roger
Roger went above and beyond to be of help even though it became apparent his services would not pertain to my situation. He continued to share any information that may be of help and gave a referral should I need one. He confirmed some details regarding Inheritance Tax that I had read conflicting or dated reports of which gave me peace of mind and enabled me to move forward and focus on other areas. If your financial affairs are of UK interest only I would recommend their free consultation.
First impression from a user who is not yet a client
December, 2022
Overall
Please provide a brief comment about your experience with Roger
Roger was great, he had the advice that we were looking for and was very personable.
First impression from a user who is not yet a client
November, 2022
Overall
Please provide a brief comment about your experience with Roger
Insightful discussion and very helpful comments.
First impression from a user who is not yet a client
November, 2022
Overall
Please provide a brief comment about your experience with Roger
Easy to work with, dispensed sensible, unbiased advice.
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
Looking towards retirement. Needed to understand whether we had enough money to retire. Had various pensions schemes so quite confusing.
Have you seen the outcome you were hoping for?
Yes, we are following the plan set out.
How has Roger Clarke helped you?
Roger provided us with different scenarios which allowed us to understand maximum income we would have, impacts of death and care. This led us to consolidate pensions and come up with a retirement plan.
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in Hampshire
What were the circumstances that caused you to initially look for an adviser?
Retirement
Have you seen the outcome you were hoping for?
Yes
How has Roger Clarke helped you?
Invested my money and kept me informed
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
Following starting my own company, we needed advice on how to invest most effectively for our retirement, help us decide our appetite for risk and have be able to access expert opinion in a fast changing economic climate.
Have you seen the outcome you were hoping for?
Yes
How has Roger Clarke helped you?
Roger has advised how we can maximise our income during our retirement years and help us feel confident that we have sufficient funds for any future care needs. He has been careful to provide advice and information that as non-financial experts we can fully understand, and creates an environment where we can ask even the most basis of questions. He is proactive with suggestions that he feels we may wish to consider in thinking long term.
What could they have done better?
Nothing
Review from verified client
October, 2022
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Needed advice re financial ortfolio
Have you seen the outcome you were hoping for?
Yes
How has Roger Clarke helped you?
Twice yearly reviews on portfolio and advice
Review from verified client
October, 2022
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
having capital we wanted to be safeguarded
Have you seen the outcome you were hoping for?
yes
How has Roger Clarke helped you?
He has given good advice and has been clear and friendly in all communications
What could they have done better?
not sure
Review from verified client
October, 2022
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
I had to deal with my private pensions at age 70 or 75, consolidate several policies and set up a Sipp.Roger Clarke dealt with all of this and has subsequently managed my Sipp.
Have you seen the outcome you were hoping for?
My expectations were to follow an investment strategy focused on growth as I have no need to use my Sipp. My investments have followed the market.
How has Roger Clarke helped you?
He initially chose and dealt with the investments in my Sipp. He is on the Investment Committee of TPO, fo whom he works.
What could they have done better?
Due to the expansion of TPO in recent years, decisions which he and I have made had to be reviewed by an independent quality control group in TPO, this caused frustration as the implementation was delayed and I seriously considered leaving TPO. I am pleased that I have retained their services.
Review from verified client
October, 2022
Overall
Advice
Service
Value
Based in Hampshire
What were the circumstances that caused you to initially look for an adviser?
Retirement planning and pension transfer
Have you seen the outcome you were hoping for?
In general yes.
How has Roger Clarke helped you?
Aside from the advice on the retirement planning Roger has been extremely helpful in calming nerves and explaining matters and being reassuring whilst the markets have been in turmoil.
What could they have done better?
Nothing
First impression from a user who is not yet a client
October, 2022
Overall
Please provide a brief comment about your experience with Roger
Just a brief phone call, however sufficient to move to further detailed call
Review from verified client
August, 2022
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
My wife and I had planned our retirement and we needed to make financial plans to protect our income.
Have you seen the outcome you were hoping for?
Yes, the financial advice and investments perfectly match our needs.
How has Roger Clarke helped you?
He understands our lifestyle and ambitions for the future. He is professional and trustworthy. He is very easy to deal with and we always have high expecations of the quality of service he provides. We have regular reviews in order to fine tune our invesments so they are completley aligned with our needs.
What could they have done better?
Nothing, 10 our of 10 service.
First impression from a user who is not yet a client
August, 2022
Overall
Please provide a brief comment about your experience with Roger
Useful experience
First impression from a user who is not yet a client
August, 2022
Overall
Please provide a brief comment about your experience with Roger
Clear answers to all my questions.
First impression from a user who is not yet a client
July, 2022
Overall
Please provide a brief comment about your experience with Roger
Quick understanding what advise we will need and then explaining clearly what will be the different steps in getting it.
First impression from a user who is not yet a client
June, 2022
Overall
Please provide a brief comment about your experience with Roger
A great informal introductory call with Roger gave me confidence that there would be no pressure to commit to anything for the future even though he would follow up with some initial views and ideas to discuss in our second informal catch up.
First impression from a user who is not yet a client
May, 2022
Overall
Please provide a brief comment about your experience with Roger
Experience and relaxed manner, listened to my questions and provided relevant answers.
First impression from a user who is not yet a client
May, 2022
Overall
Please provide a brief comment about your experience with Roger
The initial interview on Teams was efficient, and I was happy that Roger understood what my requirements were (even if I didn't completely know!). Second session arranged.
First impression from a user who is not yet a client
March, 2022
Overall
Please provide a brief comment about your experience with Roger
he was honest and to the point.
Review from verified client
March, 2022
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
Consolidation and crystallisation of my work and private pension funds for retirement purposes
Have you seen the outcome you were hoping for?
Yes
How has Roger Clarke helped you?
Explaining the options, financial impacts and projections of pension decisions when I was thinking of retiring. Initial face to face meeting to show how TPO can assist me. Performing two remote annual pension reviews with me since then, carefully explaining the valuation reports, how the funds are performing and advising on next steps based on my lifestyle choices.
What could they have done better?
Sent Valuation report ahead of the second review online meeting.
First impression from a user who is not yet a client
March, 2022
Overall
Please provide a brief comment about your experience with Roger
Clear communication, listens, provided balanced advice
First impression from a user who is not yet a client
March, 2022
Overall
Please provide a brief comment about your experience with Roger
This was an introductory meeting and went very well.
First impression from a user who is not yet a client
March, 2022
Overall
Please provide a brief comment about your experience with Roger
Very helpful.
First impression from a user who is not yet a client
February, 2022
Overall
Please provide a brief comment about your experience with Roger
Productive telephone call prior to planned Zoom meeting later this week.
First impression from a user who is not yet a client
February, 2022
Overall
Please provide a brief comment about your experience with Roger
He enlightened me with the possible problems/cost of trying to transfer my pension.
First impression from a user who is not yet a client
February, 2022
Overall
Please provide a brief comment about your experience with Roger
Roger came across as a professional and knowledgeable person who took time to explain what he could and couldn't advise, and what charges applied at teh relative stages. Very happy with his advise and comments and would recommend his and his companies services.
First impression from a user who is not yet a client
February, 2022
Overall
Please provide a brief comment about your experience with Roger
Very knowledgable and professional.
First impression from a user who is not yet a client
February, 2022
Overall
Please provide a brief comment about your experience with Roger
Very polite
First impression from a user who is not yet a client
January, 2022
Overall
Please provide a brief comment about your experience with Roger
Roger called on time was knowledgeable about my situation and said his company could help, was helpful with what was discussed and I will wait for follow up call
First impression from a user who is not yet a client
December, 2021
Overall
Please provide a brief comment about your experience with Roger
Roger listened to what we needed and provided a very clear and succinct analysis of the most helpful ways forward for us. He listened and answered the questions that we had with patience and clarity. Thoroughly professional and in no way pushy. Impressed.
Review from verified client
November, 2021
Overall
Advice
Service
Value
Based in Kent
What were the circumstances that caused you to initially look for an adviser?
I have some free money and a SIPP
Have you seen the outcome you were hoping for?
I have been pleased with the outcome to date particularly given the financial difficulties of the last few years.
How has Roger Clarke helped you?
Roger has advised me over a number of years both as regards ISAs and other free monies and mostly in relation to my SIPP and planning for retirement.
What could they have done better?
Not aware of anything.
First impression from a user who is not yet a client
November, 2021
Overall
Please provide a brief comment about your experience with Roger
Many thanks Roger. Your very honest advice is much appreciated.
First impression from a user who is not yet a client
October, 2021
Overall
Please provide a brief comment about your experience with Roger
Roger is clearly very experienced and has a calm approach to sensitive matters arising from wealth management.
First impression from a user who is not yet a client
September, 2021
Overall
Please provide a brief comment about your experience with Roger
My introductory chat with Roger a very relaxed affair. Roger clearly demonstrated a wealth of knowledge on financial planning, wanted to genuinely understand my goals and objectives with thought provoking questions. No hard sell at all and whilst I have was left with food for thought it was a very enjoyable experience and I look forward to follow up conversations.
Review from verified client
August, 2021
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
After retirement as a partner in a successful law firm I felt the need for objective and holistic advice from an experienced financial advisor for investment decisions that my well determine the quality of post/retirement life for myself and family.
Have you seen the outcome you were hoping for?
I pay less tax and have seen reasonable gains in the value SIPP funds.
How has Roger Clarke helped you?
He persuaded me as to the tax advantage of ceasing monthly drawdowns from SIPP funds and more recently he advised on adjusting the focus of SIPP investments.
What could they have done better?
I’m unclear whether questions raised by TPO about the services and systems of Ascentric have been resolved.
Review from verified client
August, 2021
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
My wife and I had both retired and we had a range of pension arrangements and various financial investments and assets. We had managed these ourselves whilst in employment and now we needed proper financial advice and management to take us through retirement and to end of life. We had two children to whom we wished to provide some financial support as well.
Have you seen the outcome you were hoping for?
So far, absolutely. The plan is working as we imagined. We have some capital secured for three years that we know will not decrease, inflation excepted which is understood. The remainder is in sensible investments.
How has Roger Clarke helped you?
He put together a full financial plan that provided short, medium, and long-term objectives. It was fully aligned to our lifestyle choices and approach to risk. The pensions and investments were harmonised and tax advantages realised. We felt it perfectly matched our objectives and that Roger understood us as people and also, we felt respected. The plan gave us the security we needed whilst recognising nothing is certain, especially where money is concerned.
What could they have done better?
We cannot think of anything that could have been done better at this stage. Both Roger and The Private Office provide sound and professional advice and wealth management that matches our current needs.
First impression from a user who is not yet a client
July, 2021
Overall
Please provide a brief comment about your experience with Roger
Roger was helpful, professional and balanced in his advice. He clearly knows his stuff and had a welcome approach to our discussion - he wasn’t in any way aggressive / over-assertive (which can happen in initial discussions of this kind). I may not need current advice but would certainly consider Roger if I felt that this would be valuable to me.
First impression from a user who is not yet a client
July, 2021
Overall
Please provide a brief comment about your experience with Roger
Very helpful, understanding of my situation, and very knowledgeable
First impression from a user who is not yet a client
June, 2021
Overall
Please provide a brief comment about your experience with Roger
Clear ideas on the objectives and very helpful.
First impression from a user who is not yet a client
April, 2021
Overall
Please provide a brief comment about your experience with Roger
Very patient, clear and precise.
First impression from a user who is not yet a client
April, 2021
Overall
Please provide a brief comment about your experience with Roger
Initial intro meeting all went very well with options of what TPO could potentially do and some good information about next stages.
First impression from a user who is not yet a client
March, 2021
Overall
Please provide a brief comment about your experience with Roger
Excellent. It was very important to me to speak to someone slightly older who would understand the reality of pensions: I know that until 10 years ago, the full import had not filtered through! I felt that he was able to put himself in my shoes.
First impression from a user who is not yet a client
March, 2021
Overall
Please provide a brief comment about your experience with Roger
Not necessary
First impression from a user who is not yet a client
February, 2021
Overall
Please provide a brief comment about your experience with Roger
A really useful initial discussion given the circumstances I am currently facing
First impression from a user who is not yet a client
February, 2021
Overall
Please provide a brief comment about your experience with Roger
Very professional
First impression from a user who is not yet a client
February, 2021
Overall
Please provide a brief comment about your experience with Roger
I was impressed by Roger, and the fact that TPO is a truly independent company. However, what I have in mind is reasonably straightforward. Consequently, I feel that the fee structure you have set out in your booklet is on the high side. At the moment I am comparing the fee proposals of two other IFAs, but have not come to a decision yet. offer a less expensive service.
First impression from a user who is not yet a client
January, 2021
Overall
Please provide a brief comment about your experience with Roger
Professional
First impression from a user who is not yet a client
January, 2021
Overall
Please provide a brief comment about your experience with Roger
Roger was very clear with how he could help and knowledgeable with his advice
First impression from a user who is not yet a client
January, 2021
Overall
Please provide a brief comment about your experience with Roger
Very clear overview. Quickly got to grips with our needs and gave us confidence that he will be able to provide the advice and services we require.
First impression from a user who is not yet a client
December, 2020
Overall
Please provide a brief comment about your experience with Roger
Roger was able to answer my questions when we spoke. He said he would look at a number of options that might be available to myself but he concluded by saying he felt that he didn't think he could assist further.
First impression from a user who is not yet a client
December, 2020
Overall
Please provide a brief comment about your experience with Roger
Helpful, clear, friendly, and not at all patronising.
First impression from a user who is not yet a client
November, 2020
Overall
Please provide a brief comment about your experience with Roger
Finding the right financial adviser is no easy task. With seemingly so many to choose from, there is a great deal at stake if you make a poor choice. Following my discovery of TPO on the internet, I found my initial discussion with Roger nothing other than wholly reassuring. He is completly open and transparent about fees, services that can be offered etc without any sense of obligation. I will shortly be entering the early discovery phase of the process and I can't imagine finding anymore more capable or amiable than Roger to do this with.
First impression from a user who is not yet a client
November, 2020
Overall
Please provide a brief comment about your experience with Roger
During our initial telephone conversation Roger listened carefully to my concerns and offered a very helpful suggestion on improving my financial situation. I have spoken to three other IFAs in the last week and Roger stood out as the only one in whom I could have confidence.
First impression from a user who is not yet a client
October, 2020
Overall
Please provide a brief comment about your experience with Roger
He very clearly explained what services they could and could not offer, and answered a couple of important queries I had, clearing up something I was unsure about, and usefully explaining one nuance of tax which I was not aware of. The outcome of the conversation was that the main purpose of my needing financial advice would incur a rather higher charge than I would sensibly pay, all the more so given that between arranging the interview and it taking place, my employer has provided further information and is willing to pay for such advice on my behalf with an advisor they have contracted to give independent advice to staff.
First impression from a user who is not yet a client
October, 2020
Overall
Please provide a brief comment about your experience with Roger
Very professional and honest in regards to potential advice in future.
First impression from a user who is not yet a client
October, 2020
Overall
Please provide a brief comment about your experience with Roger
Very positive and clear in approach
First impression from a user who is not yet a client
October, 2020
Overall
Please provide a brief comment about your experience with Roger
Our introduction meeting was clear and concise fully meeting my expectations. I plan to continue my discussions into the more detailed next stage.
First impression from a user who is not yet a client
October, 2020
Overall
Please provide a brief comment about your experience with Roger
Very friendly and professional. Understood the question I am needing to answer well and provided a good overview of the areas I need to focus on. Was very honest on what service could be offered as a next step and the fees and how appropriate that would be in my case. Overall very happy with the quality of the conversation and outcome.
First impression from a user who is not yet a client
September, 2020
Overall
Please provide a brief comment about your experience with Roger
This was an initial meeting and after gaining an understanding of the context of my approach to TPO he was able to indicate how and where he may be able to assist, and also importantly those areas where it is unlikely that TPO would be able to advise. Roger was clear in advising of the sequence of the next steps and I look forward to meeting him and his colleague in a few weeks time.
First impression from a user who is not yet a client
September, 2020
Overall
Please provide a brief comment about your experience with Roger
Introductory call with Discovery to follow
Roger's reply
Dear Graham, Thank you very much for your initial review. Looking forward to the Discovery Meeting! Best, Roger
First impression from a user who is not yet a client
August, 2020
Overall
Please provide a brief comment about your experience with Roger
Thought provoking, longer term thinking than was in our minds before the meeting. Looking forward to 'Discovery' meeting though have lost email & attachments so cannot recall when this is or what info is required. BP email now shutdown so please resend to dixon1959@yahoo.com
Roger's reply
Dear Richard, Thank you very much for your review to date. Sorry again about the misunderstanding with the email but looking forward to our forthcoming Discovery Meeting. Kind regards, Roger
First impression from a user who is not yet a client
August, 2020
Overall
Please provide a brief comment about your experience with Roger
Clearly laid out what TPO could do and explained the process
Roger's reply
Dear Roger, Thank you very much for your initial review. Very kind! I have very nearly finished your Cashflow report and send it to you before the end of the week. Thanks again!. Roger
First impression from a user who is not yet a client
August, 2020
Overall
Please provide a brief comment about your experience with Roger
A Relaxed and informative Call. I had a good overview of where Roger might be able to help.
Roger's reply
Dear Kevin, Thank you very much for your kind review. This is very much appreciated. If you would like a Discovery Meeting with a view to possible Cashflow modelling, I think this is where we may be able to help. Kind regards, Roger
Review from verified client
November, 2019
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
Inherited a large sum of Money and my father advised I contact Roger Clarke
How has Roger Clarke helped you?
Clearly asks what I wanted to achieve and always explains everything so I can understand!
Have you seen the outcome you were hoping for?
Absolutely
What could they have done better?
Nothing that I know of!
Review from verified client
November, 2019
Overall
Advice
Service
Value
Based in Wiltshire
What were the circumstances that caused you to initially look for an adviser?
Retirement from long term employment
How has Roger Clarke helped you?
Manages my investments. Replaced previous adviser who left the company following PQR to TPO change
Have you seen the outcome you were hoping for?
So far so good
What could they have done better?
We meet annually which works fine but in the future as our circumstances change I wonder if we may require an additional meeting say every 6 months
Review from verified client
November, 2019
Overall
Advice
Service
Value
Based in Hampshire
What were the circumstances that caused you to initially look for an adviser?
I was made redundant at an age when I could either draw my Final Salary Pension and a lump sum or transfer the total value of the pension pot and invest it
How has Roger Clarke helped you?
Roger and his team provided advise on the pros and cons of transferring or staying and, without pressure let me decide based on his report
Have you seen the outcome you were hoping for?
To date yes
What could they have done better?
Initially I was supported by someone who after a short while left the company, Roger stepped in and had acquainted himself with my circumstance before we met for the first time. I have no negative comments
Review from verified client
November, 2018
Overall
Advice
Service
Value
Based in Dorset
What were the circumstances that caused you to initially look for an adviser?
Investments
How has Roger Clarke helped you?
IFA with Bowring ( my wife old Company) and has advised us for many years and given sound and truthful advice when we have requested it.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing, He carries out instruction to the letter and has given us excellent service for 25 years
Review from verified client
November, 2018
Overall
Advice
Service
Value
Based in Isle of Wight
What were the circumstances that caused you to initially look for an adviser?
I lacked confidence in my previous financial adviser. I was introduced to Roger Clarke some 15 years ago by my accountant. I found him very personable, easy to understand with clear advice.
How has Roger Clarke helped you?
Shortly before my retirement, he advised me on my various pensions and how I could obtain the best longterm benefits. He has continued to provide that advice, ensuring that my pensions maintain/increase in value for my future benefit. He has done the same for my ISA long term investments.
Have you seen the outcome you were hoping for?
It would be unrealistic to expect my financial adviser to take my small pot of money and make a fortune out of it!! I have seen steady growth in the value of my pension pot, whilst at the same time having a regular drawdown of pension payments. Similarly I have seen a steady growth in my ISA investments. As a result of his advice, returns have well exceeded inflation. I am not willing to take the huge risks in the hope of spectacular rewards (or maybe losses)!
What could they have done better?
I meet Roger on a regular basis, when he keeps me informed or suggests changes. For my relatively small "pot" I feel I receive a very good personal service. He has recently suggested some major changes, requiring much additional work as a result of which Roger and his PA have given me a lot of attention. I will hopefully see the benefits in the fullness of time.
Review from verified client
November, 2018
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
On his retirement about 30years ago my husband was looking for professional advice on our financial arrangements. He met Roger through Bowerings who used to write a financial feature for the Forces Pension Society magazine. Following the death of my husband I contacted Roger who immediately offered to visit me personally and to help me with my finances at a very difficult time.
How has Roger Clarke helped you?
He advised me on how best to invest longer term, as well as how to maximise my current income (I had a teenage daughter) while at the same time minimising risk.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
As far as I am aware he could not have done anything better
Review from verified client
November, 2018
Overall
Advice
Service
Value
Based in Hampshire
What were the circumstances that caused you to initially look for an adviser?
In the 1990's I needed to rationalise and consolidate my pension arrangements so that I could understand them , in the first instance, and secondly to provide a better basis for growth.
How has Roger Clarke helped you?
Roger was very successful in achieving both the aims mentioned above
Have you seen the outcome you were hoping for?
I must say that I think this is a rather stupid question. Everybody would like to double the value of their pension fund every two years for example but it is not going to happen. The outcome from my point of view is that under Roger's ministrations my pension fund has been expertly looked after and performed considerably better than I ever thought it would do.
What could they have done better?
I think it would be hard to find anybody to have done much better over the past twenty odd years. Roger and I know each other pretty well and the business and personal relationship is excellent.
Review from verified client
November, 2018
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
I wanted advice on pension planning.
How has Roger Clarke helped you?
Advice on whether to transfer deferred benefits from a DB scheme, investment advice and obtaining fixed protection.
Have you seen the outcome you were hoping for?
Yes.
Review from verified client
November, 2018
Overall
Advice
Service
Value
Based in Kent
What were the circumstances that caused you to initially look for an adviser?
For the investment of my private pension SIPP and ISAs.
How has Roger Clarke helped you?
He provided advice on investing the funds in my SIPP before crystallisation and after (following retirement earlier this year) and for ISAs for my wife and me. He also arranged to make the investments and for them to be held on a suitable platform.
Have you seen the outcome you were hoping for?
Yes, although of course investment conditions have been challenging in recent times.
What could they have done better?
I currently have no complaints about how my investments are held although there have been recent losses which will hopefully see a recovery going forward.
Review from verified client
November, 2018
Overall
Advice
Service
Value
Based in Kent
What were the circumstances that caused you to initially look for an adviser?
My husband needed advice regarding his pension.
How has Roger Clarke helped you?
He produced an excellent portfolio of investments which provides a good income.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I can’t think of anything he could do better, Mr. Clarke visits me annually to inform and explain all that I need to know.
Review from verified client
November, 2018
Overall
Advice
Service
Value
Based in Hertfordshire
What were the circumstances that caused you to initially look for an adviser?
In 1989 my brother and I successfully completed a management buy out of our subsidiary business of which I was chairman and we needed advice on the transfer out of our existing pension capital.
How has Roger Clarke helped you?
He arranged the set up and continued management of my SIPP
Have you seen the outcome you were hoping for?
Very much so
What could they have done better?
No