Reviewed for

Insurance and Protection ( 85 )

Mortgages ( 153 )

Equity Release ( 6 )

Retirement income (annuities, drawdown) ( 1 )

Long Term Care ( 2 )

Reviewers' assets

£500k+ ( 1 )

£200k - £500k ( 5 )

£100k - £200k ( 5 )

Up to £50k ( 57 )

£50k - 100k ( 13 )

Client reviews

This adviser has some reviews that were left while they were employed at a different firm to the one they are at now.

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

To purchase a property

Have you seen the outcome you were hoping for?

Yes

How has James Coghlan helped you?

James provided various services to help buy a property

What could they have done better?

N/a

James's reply

Great to work with you and I am pleased we were able to achieve your aims. Best wishes and thanks

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Looking to purchase a house with a friend.

Have you seen the outcome you were hoping for?

Yes, James provided great reassurance to me as a first time buyer. He was relaxed, friendly and flexible.

How has James Coghlan helped you?

James talked me through all of the steps of the buying process, and the various professional services that would need to be engaged. In the context of what felt like a slightly unusual arrangement of buying with a friend, James was knowledgeable and anticipated issues that I wanted to know about.

What could they have done better?

Nothing

James's reply

Thankyou for the feedback, I am very grateful to have been able to support you on your journey, best wishes

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

I needed to raise a large amount (to me) of money urgently and James advised me of the different options, then found the most competitive mortgage company

Have you seen the outcome you were hoping for?

Yes

How has James Coghlan helped you?

As above plus recommended a solicitor as my usual one was not able to do the work I required

What could they have done better?

Nothing

James's reply

Thankyou for choosing Ellis James Financial to help you on your remortgage and I appreciate you taking the time to review us, all the best for the future. James

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

House purchase

Have you seen the outcome you were hoping for?

Yes

How has James Coghlan helped you?

James helped us with our house purchase as well as home and life insurance. We knew very little about these and James guided us throughout the whole process.

What could they have done better?

Nothing.

James's reply

Congratulations on the completion of your new home, I hope you are both very happy and thanks for choosing me to help you with everything. Regards. James

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I was looking to buy my first house and I knew nothing about the process. I wanted an advisor who I could ask about all aspects the house buying process

Have you seen the outcome you were hoping for?

Yes! James has been wonderful

How has James Coghlan helped you?

From the very first phone call we knew that he would be a great help to us! He is warm, friendly and patient, especially to 2 first time buyers. He explained all the various processes and recommendations to us, and was available to answer all our questions.

What could they have done better?

Nothing!

James's reply

It was a pleasure to be able to help you with your first purchase and I am glad you were pleased will all we did for you. Best wishes and thanks for choosing us.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Needed specialist in local area who can deal with buy to let mortgages.

Have you seen the outcome you were hoping for?

Yes.

How has James Coghlan helped you?

Organised everything, was in contact with my management agency, always kept in the loop what was happening and quickly found me a mortgage to match my requirements.

What could they have done better?

Nothing.

James's reply

So grateful for your review, very much appreciated and thanks for choosing us to support you.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Cardiff

What were the circumstances that caused you to initially look for an adviser?

My partner and I were looking to buy our first home together. My partner had previously purchased a home but I had no experience or background knowledge of what buying a house entailed. From our first conversation with James we knew he was the right mortgage advisor for us. He provided us with all the information we could have possibly needed and was always on hand to answer any questions we had.

Have you seen the outcome you were hoping for?

We have been able to successfully obtain a mortgage and the necessary insurance.

How has James Coghlan helped you?

Since first speaking with James he has been with us every step of the way, from advising us on the process of buying a house, obtaining a mortgage in principle, sourcing our actual mortgage and arranging insurance. James has been a key figure in the successful completion of our property, answering all our enquiries and liaising with our solicitors to push things along.

What could they have done better?

Nothing!

James's reply

So grateful for your kind words and review. All the best in the new home, best wishes.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

We needed a mortgage for a flat we were buying.

Have you seen the outcome you were hoping for?

Yes.

How has James Coghlan helped you?

James found us a very good deal - twice! Because the process of buying the flat was slowed down by a number of factors our original deal expired. James initially secured us an extension and then found us a new deal which was as good as the previous one.

What could they have done better?

No. We were very happy with James's service. He was calm, efficient and very helpful.

James's reply

I really appreciate the great feedback. A bit of a journey but we got the right result in the end! Thanks for choosing Elis James Financial to work with you and best wishes.

Repeat review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Gloucestershire

This review is a follow-up review from a client who left a review previously.

How has James Coghlan helped you since your last review?

James has sent messages about the business services that his company offers that would be useful if I were to remortgage in the ongoing financial situation.

James's reply

Great to receive your feedback and glad you were pleased with what we were able to do for you. Thank you so much. James

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Needed to re-mortgage BTL property

Have you seen the outcome you were hoping for?

Yes, got new mortgages at best possible rate available at the time

How has James Coghlan helped you?

Has always been available when we have needed advice and re-mortgages

What could they have done better?

Nothing - always very professional

James's reply

Always a pleasure to advise on matters relating to your portfolio and great working with you. Thanks for taking the time to leave me a review- I know you are busy!! Regards JC

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal in a difficult financial market

Have you seen the outcome you were hoping for?

N/A

How has James Coghlan helped you?

James searched the market and provided information in clear to understand format

What could they have done better?

N/A

James's reply

Appreciate your kind feedback and thanks for choosing us to advise you again on your mortgage. James

Repeat review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Wiltshire

This review is a follow-up review from a client who left a review previously.

How has James Coghlan helped you since your last review?

James worked tirelessly to obtain a mortgage for us after we had a disastrous experience with our first broker, looking like we would lose are dream property, James worked his magic. He gave great advice, not only to help us obtain a great deal on our mortgage but insurance aswell. We can thank him enough and know he will be at hand to secure our next mortgage deal .

James's reply

It was great to be able to get this one placed after your bumpy start elsewhere. I am glad we were able to research and locate a lender with the right fit and make the deal happen. Best wishes. James

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

To take out a mortgage.

How has James Coghlan helped you?

James has found us a mortgage we were happy with as well as a remortgage.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I don’t know to be honest I was happy with everything.

James's reply

Thankyou for your kind feedback and choosing Ellis James Financial to advise on your mortgage again. James

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Me and my wife were looking at buying our first home. Then he again helped when remortgaging.

How has James Coghlan helped you?

He helped up search for the best mortgage providers around and got us a great price.

Have you seen the outcome you were hoping for?

James did great to get us the best outcome he could in the current market.

What could they have done better?

The mortgage rates could be cheaper in general.

James's reply

Thanks for the kind words and choosing us to advise again. Best wishes. James

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Needed to remortgage and change ownership

How has James Coghlan helped you?

James has been very helpful throughout this very long and challenging period.

Have you seen the outcome you were hoping for?

Remortgage completed .

What could they have done better?

Everything was great .

James's reply

A great result in the end and thanks for choosing me to advise on these cases. All the best for the future!

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

We are first time buyers and so we sought the help of a mortgage adviser to help us through the process of gaining a mortgage for the first time.

How has James Coghlan helped you?

James helped us finding and applying mortgage providers and explaining the process in simple and clear terms throughout.

Have you seen the outcome you were hoping for?

Yes, we have secured a mortgage.

What could they have done better?

Nothing, James was extremely helpful and available to provide information/explain the process whenever we asked.

James's reply

Thankyou for your review and I wish you both all the best in your new home! James

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

My husband and I found our dream home, but the bank would not lend us the full amount we need.

How has James Coghlan helped you?

James found best mortgage provider to suit our budget. And also gave great advice on the importance of cover when taking out a mortgage and found us the most affordable one that would ensure we were protected for the duration of our mortgage in the event of illness or death.

Have you seen the outcome you were hoping for?

Yes. We are so pleased to be moving into our forever home soon.

What could they have done better?

James went above and beyond really. And always a phone call away if we or our agent had any questions regarding our purchase.

James's reply

A pleasure to have been able to have helped on your house move. I am very grateful for your feedback.

Repeat review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Bristol

This review is a follow-up review from a client who left a review previously.

How has James Coghlan helped you since your last review?

A similar level of a very professional service

First impression from a user who is not yet a client

August, 2023

Overall

Please provide a brief comment about your experience with James

I highly recommend James as a mortgage advisor who excels in fast and quick communication. Their responsiveness is truly impressive, with prompt replies to all inquiries and concerns. Working with James ensures a smooth and efficient mortgage process.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Newport

What were the circumstances that caused you to initially look for an adviser?

My husband and I were looking for mortgage advice to selling our property and buying a new property, whilst also taking into consideration some adverse credit factors.

How has James Coghlan helped you?

James helped us to make a decision regarding our first property and helped us to obtain a mortgage to buy our new home.

Have you seen the outcome you were hoping for?

Yes, James was very helpful in guiding us through this complex ordeal - he found us a suitable lender for our adverse credit, and reassured us at each step, as well as coordinating with the lender throughout the conveyancing process.

What could they have done better?

We are very pleased with the service that we received from James and over the moon with the results. We received the keys for our new property this week and are grateful for all of James' support in helping us to achieve this. Thank You James :)

James's reply

I very much appreciate your kind words and I am glad that we got a great outcome for you and your family. Thanks for choosing Ellis James Financial. Best Wishes. James

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Buying my first property

How has James Coghlan helped you?

He was amazing, explained everything to me, took me through each step of getting a mortgage and all the insurance and protection I need for my new home

Have you seen the outcome you were hoping for?

Yes, I now have moved into my home fully covered thanks to James

What could they have done better?

Nothing in my opinion

James's reply

Thanks so much for the feedback, I am very grateful. It was a pleasure to advise you and I wish you every happiness in your first home. James

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Cardiff

What were the circumstances that caused you to initially look for an adviser?

Looking to re-mortgage a buy-to-let property, and then at a later stage to buy our own home.

How has James Coghlan helped you?

Available to advise and guide. Often very patiently and promptly dealing with last minute or urgent requests from us.

Have you seen the outcome you were hoping for?

Yes, we were able to buy a family home.

James's reply

Huge congratulations on your new home and thanks for the kind words, good luck with everything. Regards James

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Buying a new house and keeping the old one.

How has James Coghlan helped you?

Considered advice for house mortgage and friendly attitude. James is very approachable

Have you seen the outcome you were hoping for?

Yes. We are now in the new house

James's reply

I am very grateful for the feedback and review. Thanks for choosing Ellis James Financial and best wishes in the new home. James

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Remortgaging/ buying a new house

How has James Coghlan helped you?

Good advice, responsive and helpful through a long, changing and challenging process

Have you seen the outcome you were hoping for?

Yes

James's reply

Thanks for your very kind words and I appreciate the feedback. best wishes. James

First impression from a user who is not yet a client

July, 2023

Overall

Please provide a brief comment about your experience with James

I haven't met James in person but he's always there to answer questions he's patient and understanding and he listened lovely gentle man

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

I was unable to find a high-street lender that would offer me a mortgage, so I was referred to James to help me find a lender that would.

How has James Coghlan helped you?

James was able to find me a lender for my mortgage, and offer excellent advise throughout the process. James replied to my questions quickly and concisely.

Have you seen the outcome you were hoping for?

Yes, James was able to find me the best outcome for my situation.

James's reply

Thanks Henry, glad we could help out! Best wishes in your home. James

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Buying first home.

How has James Coghlan helped you?

James guided us from the very beginning when we were wondering if we could buy a home , reassuring us that he could help us to find a mortgage despite some issues with past addresses - when another broker had advised us to spend a number of years building our credit before starting our search. James helped us to find a lender at a good rate and was incredibly quick and responsive and removed the stress from the mortgage process, working seamlessly with other stakeholders. This included turning around getting revised offers at the last minute. He also made himself available to speak outside of office hours, for which I was really grateful and also answered our many questions. Finally, he helped us to secure the best life and health insurance for us, which fit into the other protections that we have.

Have you seen the outcome you were hoping for?

Yes - we are days from completing the purchase of our first home!

James's reply

Thanks so much for your kind works. It was a pleasure to have been able to have helped and thanks for choosing Ellis James Financial. All the best for the future.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Vale of Glamorgan

What were the circumstances that caused you to initially look for an adviser?

Remortgage or equity release

How has James Coghlan helped you?

Quick turn around. Good recommendations.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Na

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Buying and selling a residential property

How has James Coghlan helped you?

James has helped me in finding and advising on mortgages and policies for the properties, both sold and purchased. James has also been a fantastic middle-man; in liaising with parties involved in the whole process and ensuring where we can expedite the process, it's done.

Have you seen the outcome you were hoping for?

Absolutely. James has been fantastic, from end-to-end.

What could they have done better?

Nothing.

James's reply

Great to have been able to work with you on this one, a real pleasure and thanks for trusting us with your matter.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has James Coghlan helped you?

Helped me find the best suitable mortgage lender for my house

Have you seen the outcome you were hoping for?

Yes, definitely!

What could they have done better?

Nothing.

James's reply

Thanks David, I appreciate your review- hope you enjoy your superb new home! Best wishes. James

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Remortgaging to a buy to let

How has James Coghlan helped you?

Listened to my needs, researched options, prepared application, assisted with questions

Have you seen the outcome you were hoping for?

Yes - a great deal with a new lender

James's reply

Thankyou so much for your review, I am very grateful, it was a pleasure to advise you. Regards James

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has James Coghlan helped you?

James provided clear advice on how to progress with our first house purchase.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Property purchase

How has James Coghlan helped you?

James helped me find the best mortgage product on the market for my situation

Have you seen the outcome you were hoping for?

Yes

James's reply

Congratulations on the purchase of your new home and I hope you and the family are very happy there. Thanks for choosing Ellis James Financial to advise you.

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Cardiff

What were the circumstances that caused you to initially look for an adviser?

Purchasing a flat- looking for support with mortgages

How has James Coghlan helped you?

James was extremely helpful in my search and made all the processes as simple and transparent as possible. I really felt like he was on 'my side' through the whole process and genuinely trying to support me to get the best mortgage for me.

Have you seen the outcome you were hoping for?

Yes, James even managed to get a cheaper product just before I exchanged (due to changes in the market) which has saved me a good amount of money each month. I had not expected him to continue to check if the product that we had originally found remained the best available, so I really felt that he went above and beyond.

What could they have done better?

Nothing!

James's reply

Thanks for your kind review, I am glad you were pleased with all I was able to do for you. Best wishes in your new home

Repeat review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Bristol

This review is a follow-up review from a client who left a review previously.

How has James Coghlan helped you since your last review?

James Coghlan has always demonstrated a proactive disposition to continue looking after our case. Given that purchasing a property is complicated itself, having professional people such as him along the process it's indispensable. Thank you very much for representing us as our mortgage advisor!

James's reply

It was great to be able to help and thanks for choosing me. All the best James

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

I met James first when I needed some life insurance & he was very helpful..didn't push me into anything. very efficient & understanding as I'm not the brightest spark in this area. he made it very simple & straightforward. I couldn't have been more pleased.

How has James Coghlan helped you?

james then helped us with a second morgage last year. it wasn't straightforward as my partner & i are both self employed. he couldn't have done anymore for us...super efficient & explained everything as and when we needed help.

Have you seen the outcome you were hoping for?

absolutely fixed into very good mortgage deal & I would happily recommend his services to anyone.

What could they have done better?

nothing more could have been done. extremely happy with the results.

James's reply

Great to have been able to help you on this one and thanks for your kind words.

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

My wife and I were looking to re-mortgage and raise some extra capital, with the recent interest rate increases and we wanted to get some professional advice before committing to a new mortgage.

How has James Coghlan helped you?

James has helped us find and move to a new mortgage lender and also help with life insurance cover.

Have you seen the outcome you were hoping for?

Yes, most definitely have seen the outcome we were hoping for.

What could they have done better?

Absolutely nothing, everything went very smoothly.

James's reply

Thankyou so much for the feedback, it was a pleasure to advise you. Regards James

Repeat review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Bristol

This review is a follow-up review from a client who left a review previously.

How has James Coghlan helped you since your last review?

James has ensured we know he is available if we need any help with anything .

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Looking to remortgage away from a high interest lender (ex northern rock)

How has James Coghlan helped you?

James was able to help us obtain a remortgage and review our outgoings meant able to save us a huge amount

Have you seen the outcome you were hoping for?

Yes and more so

What could they have done better?

Nothing - James already went above and beyond

James's reply

It was a pleasure to help you, thanks for choosing us to advise on this matter. Thanks James

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

We purchased our first property, so that's why we needed James help.

How has James Coghlan helped you?

We let him know out all the informations about the property and what we need for the purchase, and he sorted out everything for us. We just had to check, make sure everithing is good for us and sign some papers.

Have you seen the outcome you were hoping for?

Yes!!!! James did all the search about everything for us. Mortgage with the best interest rate. House insurance and also life insurance for my wife and me.

James's reply

Thankyou for your kind review, it is very much appreciated. I am glad we were able to help and set you up in your super new home. JC

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Vale of Glamorgan

What were the circumstances that caused you to initially look for an adviser?

Increased interest rates

How has James Coghlan helped you?

James helped in finding a good mortgage rate , and was very helpful throughout the process.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Cheaper

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Our previous mortgage advisor did not look at our life cover for our mortgage when we remortgaged and changed the amount and term of the mortgage, which meant we would not have full cover.

How has James Coghlan helped you?

James looked at our options, and searched for the best policy for us, with the knowledge that I have a medical condition which potentially affects life policies. He had a wealth of knowledge of which companies would be best for us, and approached them for quotes. Also due to mine and my husbands working hours, James completely fitted in around us with telephone appointments out of hours and allowing us to email responses when unavailable for calls.

Have you seen the outcome you were hoping for?

We have taken a policy out, only slightly more expensive, but covers us for the full term, with an additional sum too for expenses should one of us pass away. We were extremely happy with this policy, especially as no additional medicals are needed for myself.

What could they have done better?

Nothing

James's reply

Thaks for choosing us to advise, a pleasure to have been able to protect your family and home. I appreciate the kind words. James

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

James helped us with our search and application for a mortgage

How has James Coghlan helped you?

He was able to find us a good lender who was open to take into our application by husbands self employed salary alongside mine.

Have you seen the outcome you were hoping for?

Yes- he got us a good rate

What could they have done better?

I wish the service charge was lower considering that they are also going to be paid a commission from the mortgage lender.

James's reply

Thanks so much for the review, a quite complex case that we managed to get a common sense approach from the lender to make this one work for you both- so glad I could help. All the best for the future and I look forward to helping you again

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Looking to purchase my first home and needed advice on finding a mortgage.

How has James Coghlan helped you?

James made the process of getting a mortgage very simple and was always there to offer a hand. There was no feeling of being pushy and he even helped again after my initial purchase fell through.

Have you seen the outcome you were hoping for?

Yes.

James's reply

Really appreciate your feedback- we got a brilliant result in the end! Glad to have been with you both on the journey and all the best in your new home. James

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Cardiff

What were the circumstances that caused you to initially look for an adviser?

The financial market is vast and needs quite a bit of time invested to research the best options. Time is a luxury my wife and I don’t have due to our busy lives. We needed a professional broker to help us find a good deal.

How has James Coghlan helped you?

James is very professional, friendly, an expert in his field, an quite importantly very prompt in responding and advicing.

Have you seen the outcome you were hoping for?

Yes, very pleased with the products that James recommended.

What could they have done better?

I can’t think of any improvements that I could honeslty suggest. I was very satisfied with the service James provides

James's reply

Great to have helped with the mortgage for your super new home! I am sure you will be very happy there- thank you so much for the review and best wishes for the future

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

When I was a first time buyer

How has James Coghlan helped you?

All through my mortgage and fixing new rates

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Herefordshire

What were the circumstances that caused you to initially look for an adviser?

James is very knowledgable and supportive - I am a repeat customer and would highly recommend James.

How has James Coghlan helped you?

With support & knowledge sharing. James has a lot of experience that helps .

Have you seen the outcome you were hoping for?

James had delivered a mortgage offer for me twice !

What could they have done better?

Nothing more could I ask.

James's reply

Thanks so much for choosing us again, it was a pleasure to have been able to advise you and thank you for your review. James

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

My fixed term was up and I needed to remortgage

How has James Coghlan helped you?

James set up a call to go through my circumstances for remortgage which included having the option to let the property as I am working away. Having worked with James before it was a no brainer to get his advice again.

Have you seen the outcome you were hoping for?

James sorted out a great deal really quickly and despite some ‘free solicitors’ provided by TSB (Integrar) the process with James was easy and clear. Next time I think we agreed we’d take a small hit and use someone James recommends!

What could they have done better?

Nothing really, I feel lucky to have got in on a good rate before the markets changed and most of that is thanks to James being prompt with his advice and working hard to get deals when the markets look uncertain.

James's reply

Really kind words and very much appreciated. Good luck on the new endeavor up in the big city! Hope to help you again soon- All the best JC

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage on a first property.

How has James Coghlan helped you?

After a bad experience with with a different advisor, we contacted James for help and advice. James's advised us on the best route to take for are circumstances. Subsequently James successfully secured us an offer and we have now completed.

Have you seen the outcome you were hoping for?

Yes. James gave great advice that helped are circumstances and secured us a mortgage.

What could they have done better?

We were happy all James did for us.

James's reply

Thank you for the review, I am glad we were able to make this one happen for you both. Best wishes for the future. James

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Needed help with our buy to let portfolio

How has James Coghlan helped you?

Arranged a buy to let mortgage on a property that wasn't an easy property to re-finance.

Have you seen the outcome you were hoping for?

Definitely

What could they have done better?

Nothing, really good deal and sound advice.

James's reply

Very much appreciate your review. Thanks for choosing Ellis James Financial and I look forward to helping you soon

Repeat review from verified client

September, 2022

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Advice

Service

Value

Based in Bristol

This review is a follow-up review from a client who left a review previously.

How has James Coghlan helped you since your last review?

James has provided the same level of attentive and professional service

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Remortgaging- our current fixed rate was coming to an end.

How has James Coghlan helped you?

James found a great deal that suited us. He was very professional from start to finish, and kept us updated through the whole process. Fantastic service!

Have you seen the outcome you were hoping for?

Yes, and will definitely use James in the future.

What could they have done better?

Nothing.

James's reply

Thanks Amy & Ben. Always a pleasure to help and thanks for taking the time to provide a review, much appreciated. James

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Buying a house. First time buyers.

How has James Coghlan helped you?

He has been very helpful and easy to talk to since the beginning. He has advised us about mortgages, house insurance and life insurance. Always listening to us and considering our demands and what is best for us. He has been very easy to reach anytime we had a question or an issue and has always come through for us. Very knowledgeable and professional.

Have you seen the outcome you were hoping for?

100% yes

What could they have done better?

N/A

James's reply

It has been a pleasure to advise on the mortgage and protection for your new home. Thanks for the feedback and best wishes

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Needed to obtain a mortgage as a first-time buyer.

How has James Coghlan helped you?

Walked me through the whole process, giving me plenty of advice along the way.

Have you seen the outcome you were hoping for?

I bought a house, so yes!

What could they have done better?

Nothing at all.

James's reply

Thanks for your review, very kind and I am glad we could support you on the journey. Best wishes with the project and enjoy the new home. JC

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

We were moving house and needed to take out a new mortgage

How has James Coghlan helped you?

James has been fantastic from start to finish. He found us a great mortgage, as well as life insurance and critical illness cover. He was always on hand to answer any questions we had and we really felt looked after throughout the whole process. I wouldn’t hesitate to recommend James to anyone in need of financial advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing!

James's reply

Thanks for choosing us to help with the move. Delighted you are so pleased and best wishes in the new home. James

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Moving House

How has James Coghlan helped you?

James made the mortgage application process so easy and we cannot thank him enough. Our house move went on for 9 months and had many issues along the way but James was always professional, helpful and a joy to work with to get any issues resolved. I cannot thank him enough for his efforts and recommend his services massively!

Have you seen the outcome you were hoping for?

Yes, moved house and all mortgage elements were seamless!

What could they have done better?

Nothing, genuinely. James knocked it out of the park.

Review from verified client

June, 2022

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Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

James cane highly recommended and I am so pleased he did James was amazing all the way through the Mortgage process.

How has James Coghlan helped you?

James help through the application process of my mortgage right through to the end. The great thing was he was only a phone call away and was able to answer questions I have on life policies and mortgage protection .I could rate James any higher he was wonderful.

Have you seen the outcome you were hoping for?

Absolutely James was a constant throughout the mortgage application from start to finish

What could they have done better?

He really could not have done any better.

James's reply

I appreciate your feedback and am delighted we were able to help secure and protect your dream home. Best wishes, James

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has James Coghlan helped you?

Excellent advice on mortgages.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

James's reply

Thanks so much for taking time to provide me a review, I am very grateful. Regards James

Review from verified client

May, 2022

Overall

Value

Service

Advice

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Recommended by estate agent

How has James Coghlan helped you?

Supported me through the mortgage process from choice of mortgage product to completion

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

James's reply

Great to be able to help you again and I’m very grateful for the feedback. Thanks James

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

We moved to the UK in June 2021 and needed advise looking for a mortgage as a first time buyer in the UK.

How has James Coghlan helped you?

James searched far and wide for a mortgage for me with very little credit history in the country, gave sound advice and worked with me through the process of securing my first mortgage.

Have you seen the outcome you were hoping for?

Yes. Happy with the outcome.

James's reply

Thst so much for your review. I was great to have helped you on this one and put you in your new UK home. Best wishes for the future to you and the family

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Monmouthshire

What were the circumstances that caused you to initially look for an adviser?

My partner and I were already part way through our journey buying our first home together, and had struggled with our first mortgage offer and were worried about what to do.

How has James Coghlan helped you?

James redirected us and got us our perfect mortgage offer and helped us add the best possible insurances. We also panicked after receiving a rather harsh Homebuyers Survey that caused us a great deal of stress. Despite being outside of his main expertise he used his own experiences and knowledge to help explain queries we had about it!

Have you seen the outcome you were hoping for?

We've just recently moved into our new home and have had a great first few days adding our own touches to the house!

What could they have done better?

James went out of his way to help us throughout the journey and we could not be more thankful. We wouldn't change the experience we had with him at all!

James's reply

A pleasure to have been able to step in and make this all happen. Best wishes in your new home and good luck for the future. JC

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Our current lender at the time would not lend us the amount we needed so we decided to try a different approach.

How has James Coghlan helped you?

James was able to go through a list of lenders and got us the mortgage offer we needed to move up the property ladder.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

No the service and advice was spot on.

James's reply

Glad we could secure such a great family home for all of you, thanks for letting me help. James

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

My husband and I need to get a mortgage within a really short term as we really wanted to get a house that perfectly suits us.

How has James Coghlan helped you?

He always clearly explained everything with his professional knowledge and his nice patience. If we had any questions, he always responded to us efficiently.

Have you seen the outcome you were hoping for?

Yes!

James's reply

It was great to help and I am so glad we could work together to secure such a nice first home for you both. Best wishes and thanks for your review. JC

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We were looking for a property at the top end of our budget after moving to the area starting a new career. We had just cleared our debts from the sale of our old property and our credit rating was not as good as it could have been.

How has James Coghlan helped you?

James, after a few hiccups along the way, our house sale fell through and we lost the house we wanted to buy, managed to get us a good rate on our new mortgage.

Have you seen the outcome you were hoping for?

In the end we are in a better home than we could of hoped for. Even better than the one that fell through. Now 6 months on and we couldn't be happier.

What could they have done better?

James was great and very patient.

James's reply

I really appreciate your review, thanks so much I am glad you were pleased with everything, it all worked out even better than when we started! James

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

First time buyer

How has James Coghlan helped you?

James took me through this process and was very helpful over close to a two year period

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not much, but would like to discuss other products in future

James's reply

Thanks so much for the feedback- very grateful! Hope all is well with you and the family. Regards JC

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Remortgaging. Our fixed rate deal was set to end in July, interest rates are rising. We wanted to secure a new remortgage deal as quickly as possible.

How has James Coghlan helped you?

Listened to what we wanted, found us the best deals. Our application was accepted by the provider within 48 hours of our initial meeting with James. Meeting with James.

Have you seen the outcome you were hoping for?

Yes - we got exactly what we were looking for.

What could they have done better?

Nothing - service was professional and second to none. Efficient .

James's reply

Thankyou for the kind words David, so pleased you were happy and that we could help you out on this one. All the best, James

Repeat review from verified client

March, 2022

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Service