Reviewed for

Insurance and Protection ( 16 )

Mortgages ( 34 )

Pensions ( 1 )

Equity Release ( 2 )

Investments and Savings ( 2 )

Financial Planning ( 1 )

Financial Mentoring ( 1 )

Financial Coaching ( 1 )

Reviewers' assets

£200k - £500k ( 2 )

£100k - £200k ( 4 )

£50k - 100k ( 1 )

Up to £50k ( 13 )

Client reviews

First impression from a user who is not yet a client

February, 2024

Overall

Please provide a brief comment about your experience with Louise

Had a great first meeting with Louise, she answered every question we had and we felt very confident in using her services.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

My Partner and I were looking to purchase our first family home together.

Have you seen the outcome you were hoping for?

Absolutely! We are now in our new home.

How has Louise Selvage helped you?

Louise helped us navigate our way through various different personal and financial obstacles to ultimately find the mortgage product that suited us, for the property that we finally settled on that suits our family at this time, and hopefully for a good few years ahead!

What could they have done better?

I'm not sure that anything could have been done any better! My Partner and I fully appreciate that Louise worked tirelessly to provide us with a first class service and ultimately a suitable mortgage product that suits us at this time.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

We were looking to buy our first home and was completely unaware of how it all worked, Louise was so helpful and ensured we had the correct insurance in place and made sure we got the best possible rate on the mortgage.

Have you seen the outcome you were hoping for?

Yes, we got an excellent mortgage at a great rate which Louise advised we fixed and with the current mortgage rates I'm so glad we did

How has Louise Selvage helped you?

Louise was very helpful in deciding what mortgage was the right one for us, she explained everything really well and took the time to ensure we understood everything.

What could they have done better?

Nothing, everything went really smooth and we got the best possible price.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Myself and my partner were applying for a mortgage and sought Louise's expertise.

Have you seen the outcome you were hoping for?

Absolutely, we secured our mortgage and bought our first home.

How has Louise Selvage helped you?

Louise was outstanding and professional from the outset; she was always on hand to provide support throughout the entire process, answering any questions that we had along the way and going above and beyond in ensuring that we were happy.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage

Have you seen the outcome you were hoping for?

Yes.

How has Louise Selvage helped you?

Louise went above and beyond to secure a better mortgage deal despite the lender initially refusing the mortgage due to a complication with the lease.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

To buy my first home.

Have you seen the outcome you were hoping for?

Absolutely. It was smooth sailing from the very beginning.

How has Louise Selvage helped you?

Louise found me some very competitive mortgage offers and kept me up to date with any changes/new options available. She explained each step of the process in a way that I would understand and related options to my personal circumstances. She always listened to me and acted promptly in each step.

First impression from a user who is not yet a client

December, 2023

Overall

Please provide a brief comment about your experience with Louise

I have known Louise in a professional capacity for 6 years. I have always felt valued and understood. She is an excellent communicator and has given me reassurance when needed. I enjoy talking to her and look forward to working with her again next year.

Louise's reply

Thank you so much for taking the time to write a review. It really is very much appreciated. I very much look forward to working with you again in the future.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

We needed a mortgage

Have you seen the outcome you were hoping for?

Yes we were really happy after a rocky journey to get on the property ladder

How has Louise Selvage helped you?

She gave lots of options and always had time for us

Louise's reply

Thank you so much for taking the trouble to write a review. It really is very much appreciated and I will keep in touch to ensure everything runs smoothly during the course of your mortgage. I am always happy to assist yourselves, family and friends with any aspect of mortgage/insurance and/or investments and pensions anytime. Wishing you every happiness in your new home together.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

We needed to re mortgage our house and she was recommended from another family member.

Have you seen the outcome you were hoping for?

yes

How has Louise Selvage helped you?

We had a mortgage coming up ready to start the new rate and with only 3 weeks to go she found the rate was lower and cancelled the order rate to get the lower one, she also advised us that we could get it cheaper else where slightly but we would need to do it 12 weeks in advance and this was not possible due to mortgage starting in 3 weeks, She has also helped us with creating a Will. What with our family getting bigger we have to know where the future is going for us and any life changing events happen we are covered.

What could they have done better?

nothing to really say, Very experience lady

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage coming up

Have you seen the outcome you were hoping for?

Yes very happy

How has Louise Selvage helped you?

Louise obtained the new mortgage for us and was extremely helpful all the way though the process

What could they have done better?

Louise was extremely professional throughout

Louise's reply

Thank you so much for taking the time to review - it really is very much appreciated. It was an absolute pleasure to assist you and am always here for you anytime if you need any further help/advice. Look forward to catching up with you again soon.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

First time buyers

Have you seen the outcome you were hoping for?

Absolutely

How has Louise Selvage helped you?

Helped get a good rate mortgage Helped with insurance Helped with chasing problems

What could they have done better?

Nothing

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

My parents and brother used Louise for their mortgages and she was very helpful.

Have you seen the outcome you were hoping for?

Yes, I secured a home that I didn’t know I could afford.

How has Louise Selvage helped you?

Multiple searches, changes of criteria, great understanding of the market, proactive searching when new rates may be available - she feels as invested in the home purchase as the buyer.

What could they have done better?

Nothing, it was a challenging market and Louise was dynamic.

First impression from a user who is not yet a client

October, 2023

Overall

Please provide a brief comment about your experience with Louise

Louise has been an amazing advisor. Been so helpful and informative during the new processes of buying my first home. She has found me better rates than any other bank but also ensuring that payments fit into my realistic monthly budget. You can tell she has passion for what she does. The system is also easy and quick to use. Thank you so much.

Louise's reply

Thank you so much for taking the time to write a review - it really is very much appreciated. It has been such a pleasure getting to know you, and I am looking forward to you finding your dream home in the very near future and assisting you every step of the way.

First impression from a user who is not yet a client

March, 2023

Overall

Please provide a brief comment about your experience with Louise

Louise is so knowledgeable and easy to talk to. She makes arranging a mortgage a pleasure!

Repeat review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Suffolk

This review is a follow-up review from a client who left a review previously.

How has Louise Selvage helped you since your last review?

Yes

Repeat review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Essex

This review is a follow-up review from a client who left a review previously.

How has Louise Selvage helped you since your last review?

She is always on hand for a call at short-notice should I need some advice.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Moving house

Have you seen the outcome you were hoping for?

Yes

How has Louise Selvage helped you?

She was incredibly friendly and always quick to get back for me and helped me to understand the process more clearly

What could they have done better?

Nothing

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Remortgaging existing property

Have you seen the outcome you were hoping for?

yes

How has Louise Selvage helped you?

Very helpful along the whole process keeping me informed at every stage and kept everything on track

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Mortgage

Have you seen the outcome you were hoping for?

Very much so

How has Louise Selvage helped you?

Out of the world

What could they have done better?

All done so well and so professionally

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Looking to buy a house and needed help securing a mortgage.

Have you seen the outcome you were hoping for?

Yes.

How has Louise Selvage helped you?

Found me the best lender and the cheapest rate and fixed me for 5 years which in this climate I am so grateful for.

What could they have done better?

Nothing, she made the experience stress free and went above and beyond.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Buying my first home and needed a mortgage.

Have you seen the outcome you were hoping for?

Absolutely

How has Louise Selvage helped you?

She was so patient throughout all of my questions as a first time buyer and took her time to explain things thoroughly and passionately.

What could they have done better?

Nothing.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Buy to Let Remortgage and some thoughts and discussions

Have you seen the outcome you were hoping for?

Yes

How has Louise Selvage helped you?

Yes Louise did help

What could they have done better?

Always very helpful so not really

Repeat review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Louise Selvage helped you since your last review?

Louise secured us a remortgage during these difficult times that resulted in us saving money

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

We first used Louise in 2015 when we moved out of our parents homes and bought our first property. We have now used Louise 3 times and she has been brilliant each time.

Have you seen the outcome you were hoping for?

Yes, as always, Louise was able to find money we didn't know was available to us and we have been able to buy for much more than we thought meaning we have a much nicer house as a result.

How has Louise Selvage helped you?

Louise has helped us move house three times and each time has got us a mortgage for much more than we expected allowing us to buy a nicer property than we thought we would be able to. Louise has also helped us get life and critical illness cover and her advice and support is invaluable.

What could they have done better?

I genuinely cannot think of anything. She has always been professional and approachable. No question is too daft and her knowledge is incredible. I cannot speak more highly of her and want to write this review so others can receive the same level of advice and support.

Louise's reply

Thank you so much for your kind review. It really means a lot that you have taken time out of your (very) busy life to write this. It's always an absolute pleasure to work with you and I really look forward to assisting you again in the future. Always on hand if you need me for anything. Thank you again.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I was a first time buyer and I needed to obtain a mortgage on a new build home

Have you seen the outcome you were hoping for?

Yes, definitely, Louise managed to secure us a mortgage offer lasting 9 months and with a low interest rate

How has Louise Selvage helped you?

Providing quick and easy service, meeting all our requirements and requests and securing us good insurance policies and a mortgage

What could they have done better?

Nothing, thanks louise

Louise's reply

Thank you so much. Really appreciate the time you have taken to write this review. - really means a lot. It was an absolute please to assist you with this purchase and please do not hesitate to contact me anytime you feel you need guidance on anything to do with your home.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

First time buyers in need of a mortgage for a new build home

Have you seen the outcome you were hoping for?

Yes, Louise has been great all the way through and has made the process really easy.

How has Louise Selvage helped you?

Yes, we had to find a 10 month mortgage offer which we couldn't have found without her

What could they have done better?

Nothing!

Louise's reply

Thank you so much for taking the time to write this review. It is really very much appreciated. Has been an absolute pleasure to assist you with your journey and guide you through the process. Am here for you anytime to please do not hesitate to contact me. In the meantime, please enjoy your special first home together.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Was buying our first home

Have you seen the outcome you were hoping for?

Yes

How has Louise Selvage helped you?

Louise had helped us loads sorting all the required documents out and making our job and stess levels a lot easier buying our first home

What could they have done better?

Nothing was very helpful and efficient

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

To help my children get on property ladder

Have you seen the outcome you were hoping for?

Absolutely!

How has Louise Selvage helped you?

Professional .. informative .. approachable .. always prompt reply’s to my questions brilliant asset to your company made the whole process easy so thank you

What could they have done better?

Nothing

Louise's reply

Thank you so much for this - very kind of you to take time to write this review. Am glad you are happy and I am always here for you anytime if you need to discuss anything.

First impression from a user who is not yet a client

June, 2022

Overall

Please provide a brief comment about your experience with Louise

Louise was extremely helpful and professional with our mortgage request in which is a unusual circumstance and request. She has found a great affordable solution for us which our bank did not want to help with. Thanks Louise

Repeat review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Essex

This review is a follow-up review from a client who left a review previously.

How has Louise Selvage helped you since your last review?

Reviewed our situation and has been the only constant person in advising us what to do. Even when our own solicitors wouldn’t answer the phone Louise was at hand to help.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Seeking a new mortgage deal following expiry of my previous fixed-term deal.

How has Louise Selvage helped you?

Louise explained all of the options available to me clearly, and I ended-up with a very competitive mortgage.

Have you seen the outcome you were hoping for?

Yes - a competitive interest rate and knowing that I made the best choice out of the options that were available.

What could they have done better?

Genuinely nothing. Louise did a superb job and I would highly recommend her (in fact, I have done!)

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Louise Selvage helped you?

Louise helped us by finding the best mortgages on offer as well as the right life insurance and income protection for us.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

December, 2021

Overall

Value

Service

Advice

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Buying our first property, we needed a mortgage broker.

How has Louise Selvage helped you?

She helped us understand our finances from the start and helped us throughout the entire process and after the purchase of our home.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was looking to buy my first house

How has Louise Selvage helped you?

She was invaluable in helping me find a mortgage broker

Have you seen the outcome you were hoping for?

Absolutely, couldn’t have asked for better!

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Mortgage application

How has Louise Selvage helped you?

Mortgage application, home and life insurance

Have you seen the outcome you were hoping for?

Yes

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Remortgaging

How has Louise Selvage helped you?

Listened to my aims, researched options, discussed next steps, did my mortgage application for me.

Have you seen the outcome you were hoping for?

Yes - remortgaged at a fantastic low rate.

What could they have done better?

Nothing - everything was very satisfactory.

Louise's reply

Thank you John. Was a pleasure to deal with you. So happy we secured that fantastic rate for you. Will keep in touch. All the best. Louise

First impression from a user who is not yet a client

October, 2021

Overall

Please provide a brief comment about your experience with Louise

Being a first time buyer, I was really out of my depth in terms of the mortgage process and navigating buying property, but Louise put me at ease. She was incredibly knowledgeable, kind and friendly and talked me through each step carefully, which I really appreciated. She has gone above and beyond for myself and my partner and has secured us an outstanding mortgage in principle that we couldn't be happier with; she found us an excellent rate that worked for us as a couple and was very prompt in responding to our questions and queries, whenever they arose. I will definitely recommend her services to anyone.

Louise's reply

Thank you so much for your kind words - it really is appreciated! I am looking forward to working with you both further and am sure you will find the right property very soon. It's been an absolute pleasure to navigate you through the first time buying process and very happy to assist anytime.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We moved home and needed to evaluate our circumstances

How has Louise Selvage helped you?

louise was able to secure the best mortgage option for us which has in turn saved us money

Have you seen the outcome you were hoping for?

yes absolutely

What could they have done better?

nothing Louise was detail orientated and provided us with relevant and timely updates

Louise's reply

Thank you very much Duncan. Really appreciate your kind review. Always a pleasure to assist. Wishing you both every happiness in your new home together!

First impression from a user who is not yet a client

October, 2021

Overall

Please provide a brief comment about your experience with Louise

I run a HR practice in Essex. Running your own business means you rely on your annual Accounts to get a mortgage and can complicate matters when making the application. I've been working with Louise in recent weeks and can not recommend her enough. She is intelligent and highly knowledgeable about all the different products on the market. I have been a difficult and demanding client, looking at buy-to-let mortgages/ serviced accommodation /HMO and residential second home purchases. Louise's patience and tenacity to get me the best deals have been second to none. I am really pleased with what she has managed to source from her extensive broker network to get me in terms of mortgage solutions. Thanks Louise for all your hardwork.

Louise's reply

Thank you Deborah. Really appreciate the time you have taken to write this review. It has been an absolute pleasure working with you so far and I very much look forward to assisting you in the future. Thanks again. Louise

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage and related protection.

How has Louise Selvage helped you?

Louise was amazing from the start to the end of our process. Everything was very clear, Louise was available whenever we needed her, arranging appointment times to suit us around work. We never felt like we would have to chase a response to anything or an update on anything, as Louise was always proactive and on the case. Very professional and wholly reliable. A real pleasure to deal with.

Have you seen the outcome you were hoping for?

Yes Louise helped secure us a mortgage and protection at levels we are happy with.

What could they have done better?

Nothing could have been done better, the service was that good.

Louise's reply

What a lovely review - thank you so much Jack. You were both such a pleasure to deal with and I am so happy you are settled into your new home already. I am here at any time to assist with any further queries you have and I wish you both every happiness in your new home together. All the best to you both, Louise

First impression from a user who is not yet a client

June, 2021

Overall

Please provide a brief comment about your experience with Louise

Super helpful and informative

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I was a first time buyer in need of advise on mortages.

How has Louise Selvage helped you?

“I met Louise in 2019 following a recommendation from a family member. As a young first-time buyer, I was naturally quite anxious about the process. Louise was incredibly helpful and went above and beyond to explain the procedure and answer my questions. It was an absolute pleasure to have Louise by my side throughout the journey, and I will undoubtedly contact her for any future services!”

Have you seen the outcome you were hoping for?

Yes, I was able to get a mortgage that I could easily afford thanks to Louise getting us really low interest rates.

What could they have done better?

Nothing, everything went incredibly smoothly and Louise kept me up to date with everything going on in the background on a regular basis. I was extremely impressed by how easy and stress free she made the prosses.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Release equity for home improvements

How has Louise Selvage helped you?

To remortgage to help reduce monthly payments and also to release equity for home improvements

Have you seen the outcome you were hoping for?

Yes absolutely

What could they have done better?

Excellent service throughout

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Louise Selvage helped you?

Louise took care of everything and kept us informed along the way. Nothing was ever too much trouble. Always available even weekends. Definitely recommend and if need will contact her again.

Have you seen the outcome you were hoping for?

Yes