Serena Smith

What were the circumstances that caused you to initially look for an adviser?

I approached Serena as well as wanting to remortgage to Consolidate debt and home improvements.

How has Serena Smith helped you?

Serena has been fantastic from start to finish. Her communication is clear and on point and all flows easily. She worked swiftly to look into the best deals and we are really with the deal she secured. She is professional yet has a warm aura about her making you feel you are being cared for. Highly recommend!

Have you seen the outcome you were hoping for?

Yes I have. Great deal and great service.

What could they have done better?

I am 100% happy with my Full service, I was initially hesitant by conducting such a meeting remotely but then it worked so well I realised it was actually great to do without even needing to leave my House.

Please provide a brief comment about your experience with Serena

Serena is fantastic! Very patient and she explained everything clearly keeping me informed at every stage. Being a first time buyer she is exactly what I need.

Please provide a brief comment about your experience with Serena

Serena was very knowledgeable and answered all my questions in a clear understandable way (no financial jargon). Our meeting was relaxed and informative and I’d have no reservation in recommending Serena.

Please provide a brief comment about your experience with Serena

Serena was quick, thorough and clear with her response to some queries I had regarding my current mortgage and plans going forward. Thank you!

Please provide a brief comment about your experience with Serena

Very helpful with explaining the process for a first time buyer.