GHL's reviews
Reviewed for
Reviewers' assets
First impression
by a VouchedFor user
4 months ago
Overall
Please provide a brief comment about your experience with GHL
Very professional
First impression
by a VouchedFor user
9 months ago
Overall
Please provide a brief comment about your experience with GHL
Prompt and efficient responses. Excellent service and information provided.
First impression
by a VouchedFor user
2 years ago
Overall
Please provide a brief comment about your experience with GHL
Excellent unbiased advice. Couldn't ask for better.
First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with GHL
Very happy as very quick to contact me and very professional and nice at the same time.
First impression
by a VouchedFor user
5 years ago
Overall
Please provide a brief comment about your experience with GHL
GHL provided a mortgage advisor called Rebecca Turner who was a complete waste of time. She made me go through the motions providing personal information about myself and important paperwork, made excuses about why my application was delayed then disappeared completely. I tried contacting her but no response. I’m in fact very concerned about what she may be capable of doing with my information.
GHL:
Hi Bernadette, I refer to the Vouch For review you have left regarding the service you have received from Rebecca Turner. I sincerely apologise that the level of service you received has fallen well short of your expectations and you have been let down by Rebecca. Unfortunately, Rebecca left us at short notice after struggling with health issues and whilst we have been able to reallocate her mortgage applications to other advisers, we have not been able to identify and cover all her ongoing conversations and enquiries. Once again I sincerely apologise for the inconvenience caused and whilst I assume you have now taken advice elsewhere, I would be happy to ask one of my other advisers to contact you if you still require assistance. Kind regards GHL