Reviewed for
Insurance and Protection ( 5 )
Mortgages ( 1 )
Pensions ( 31 )
Retirement income (annuities, drawdown) ( 21 )
Investments and Savings ( 27 )
Pension Transfers - Non Specialist ( 9 )
Inheritance Planning ( 16 )
Long Term Care ( 3 )
Pension Transfers - Specialist ( 8 )
Financial Planning ( 34 )
Financial Mentoring ( 4 )
Reviewers' assets
£500k+ ( 15 )
£200k - £500k ( 7 )
£100k - £200k ( 7 )
Up to £50k ( 1 )
£50k - 100k ( 1 )
( 1 )
Client reviews
Review from verified client
November, 2024
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
Receipt of an inheritance
How has Trey Vella helped you?
Trey has been very helpful in getting us to consider current and future needs and ensure we are well placed whatever comes along
Have you seen the outcome you were hoping for?
whilst markets were not kind initially, things have improved considerably in the last year but we always knew that was possible and are very happy with progress overall
What could they have done better?
Nothing
Review from verified client
November, 2024
Overall
Advice
Service
Value
Based in Leicestershire
What were the circumstances that caused you to initially look for an adviser?
We were looking for financial advice from an overview position with independence of thought.
How has Trey Vella helped you?
Trey has made the process of understanding and actioning financial planning straightforward and factually based. The clarity of actioning financial choices has been liberating and fulfilling. Trey is a good listener - he puts our needs first and foremost in the discussion and reminds us to keep this in mind when building up to key decisions.
Have you seen the outcome you were hoping for?
Yes, the outcomes have been progressive rather than spectacular, but they have been planned and have fulfilled that plan at each year end.
What could they have done better?
Nothing. The planning and communication has been robust, sincere and considered.
Review from verified client
November, 2024
Overall
Advice
Service
Value
Based in North Yorkshire
What were the circumstances that caused you to initially look for an adviser?
We were looking to retire early due to I’ll health
How has Trey Vella helped you?
He has given us advice and answered endless questions about financial security which has enabled us to confidently access pensions and plan ahead
Have you seen the outcome you were hoping for?
Yes absolutely! We have been retired for four years and accessing pensions in a draw down to be more tax efficient
What could they have done better?
Nothing! For us they have been helpful, informative and always friendly. They are not simply names but accessible people who have got to know us and our situation personally.
First impression from a user who is not yet a client
October, 2024
Overall
Please provide a brief comment about your experience with Trey
I was very comfortable with the initial meeting and understood everything he was explaining.
Trey's reply
Hi Penny, Thank you for taking the time to leave an initial review and for the positive comments. I am very glad to hear that you found the initial meeting helpful and am looking forward to working with you going forwards! Trey
Review from verified client
September, 2024
Overall
Advice
Service
Value
Based in West Sussex
What were the circumstances that caused you to initially look for an adviser?
We have been receiving financial planning help and advice from Harper Lees for many years. Trey was introduced to us over a couple of years as part of Harper Lees succession planning for Adrian's own retirement.
How has Trey Vella helped you?
Trey continues to keep an eye on our finances to ensure we can afford to live the life we want in terms of finance. Trey responds dynamically to us: this years planning meeting modelled financial "what ifs" in terms of long term care which we found very helpful and reassuring, this was in response to a question at the meeting.
Have you seen the outcome you were hoping for?
Yes
Trey's reply
Hi Cathy, Thank you very much for taking the time to leave a review and for the kind comments. Building a new relationship can be difficult when you have worked with a particular person for many years. However, you have been a pleasure to work with, which has made the transition around Adrian's retirement go smoothly. I am looking forward to working with you for many years to come!
Review from verified client
September, 2024
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
I already had a Financial Advisor, but was looking for more in-depth financial planning and pensions advice.
How has Trey Vella helped you?
The financial modelling used has really helped to clarify my finances, and the explanations to all my questions given by Trey are clear and understandable.
Have you seen the outcome you were hoping for?
Yes, I'm now much clearer on my financial position and on the next steps to take.
What could they have done better?
I feel they've done everything they can. Very happy.
Trey's reply
Hi Maria, Thank you for taking the time to leave me and the team a review and for the positive comments. I appreciate your patience in relation to putting in place your initial plan and reviewing/altering your existing portfolio. I have enjoyed working with you and am looking forward to continuing to assist with your financial planning over the coming years. Trey
Review from verified client
September, 2024
Overall
Advice
Service
Value
Based in Kent
What were the circumstances that caused you to initially look for an adviser?
I received an inheritance and wanted guidance on future planning.
How has Trey Vella helped you?
Trey advised the options available for utilising the inheritance and how to plan the financial future of my family. Trey took in to consideration my financial personality. Trey suggested investments that I was not aware existed.
Have you seen the outcome you were hoping for?
Yes I have a clearer understanding of my financial options. I also know I could consult Trey for advice with future financial decisions.
Trey's reply
Hi Caroline, Thank you for taking the time to leave us a review and for your positive feedback. I am glad to hear that you had a positive experience with our financial planning service and am really pleased that we have helped to provide clarity on your future financial decisions. It has been a pleasure working with you. Trey
Review from verified client
August, 2024
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
We wanted advice on our financial position and things we could do to minimise risk and make efficient use of our money.
How has Trey Vella helped you?
He has given us clarity on how we are doing financially, a plan to improve returns and coaching on how to best manage our money in view of our plans for the future.
Have you seen the outcome you were hoping for?
Yes, it has given us considerable peace of mind, knowing that we are on the right track, and having options for achieving what we want in the future.
What could they have done better?
I can't think of anything - even the latte that they serve up is top notch! No disappointment even there... :-)
Trey's reply
Hi Martin, Thank you for taking the time to leave us a review and for your kind comments. We have made some really good progress since we started working together and I am looking forward to continuing to assist you and the family over the coming years. Always a pleasure and I am happy to hear that our coffee continues to meet expectations too! Trey
First impression from a user who is not yet a client
August, 2024
Overall
Please provide a brief comment about your experience with Trey
Very professional and patient Trey fully explained the process and we left the meeting feeling very happy with the service
Trey's reply
Hi Kathryn, Thank you for taking the time to leave a first impression review following the exploratory meeting. I am really pleased to hear that you found the initial meeting helpful and hope that we have the opportunity to work together going forwards. Kind regards Trey
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in Yorkshire
What were the circumstances that caused you to initially look for an adviser?
Looking at early retirement and needed to know it would be financially viable
How has Trey Vella helped you?
With clear, honest, helpful advice, always in a way I could understand (in the complicated pensions world!) Nothing was too much trouble, always available to help and give impartial advice.
Have you seen the outcome you were hoping for?
Absolutely!
What could they have done better?
As far as I am concerned… nothing all very positive and helpful.
Trey's reply
Hi Mary, Thank you very much for taking the time to leave a review and for the positive comments. We are really pleased that you have been happy with your experience. It has been a pleasure working with you and I am looking forward to continuing to provide support going forwards!
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in North Yorkshire
What were the circumstances that caused you to initially look for an adviser?
We needed to find someone who would advise on pensions as we were considering retirement.
How has Trey Vella helped you?
We have received professional advice that has enabled us to move into retirement with confidence.
Have you seen the outcome you were hoping for?
The outcomes of regular meetings have exceeded our expectations. We are delighted with the professional, relevant and appropriate advice we have received.
What could they have done better?
It is hard to see has things could have been any better. We are very grateful for the excellent service we have received, enabling us to move forward with confidence into retirement..
Trey's reply
Hi Steve and Mary, Thank you very much for taking the time to leave your kind review. I am really pleased to hear that you have found the service helpful and it has been a pleasure working with you. I look forward to continuing to support you with your goals for the years to come.
Review from verified client
March, 2024
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
Advice on my finances and pension.
How has Trey Vella helped you?
By providing full lifestyle financial planning, giving me a clear understanding of my finances and organising the financial support I needed.
Have you seen the outcome you were hoping for?
Yes, an in-depth and clear understanding of my financial situation and financial possibilities which has bought me peace of mind.
What could they have done better?
There is nothing Trey could have done better. He is professional, competent and honest, a pleasure to work with.
Trey's reply
Hi Samantha, Thank you for taking the time to leave your review and for the kind comments. I am really pleased that you approached HarperLees for guidance and to hear that you have been happy with the service . It has been a pleasure helping you to meet your goals and I look forward to continuing to do so going forward.
Review from verified client
March, 2024
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
Reaching the age of 60 and having to make decisions relating to my pension and my wife’s pension. Our previous adviser was unable to take on any additional work and recommended Trey Vella.
How has Trey Vella helped you?
Following several meetings Trey has helped transfer my pension to a new provider, to enable me to start the drawdown process. He has also drawn up a retirement plan for my wife and I, which we have just started to implement.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
The meetings we had were very informative, professionally conducted but also friendly, so in our opinion, just what we were looking for.
Trey's reply
Hi Mark, Thank you for taking the time to leave your review and for the positive comments. I am glad to hear that the financial planning service has been helpful and it has been a pleasure working with you. I am looking forward to continuing to provide advice and guidance on your retirement goals!
Review from verified client
January, 2024
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
We wanted some advice on planning for the future, and help with understanding our financial position and making the right decisions for the future.
How has Trey Vella helped you?
Trey has been very patient with us, explaining terms that we didn't understand, illustrating our position with graphs and different scenarios, and walking us through the options open to us, and the routes to put our financial plans into operation
Have you seen the outcome you were hoping for?
Yes, we have had excellent advice and have a thorough understanding of our position and how to plan for the future. We are still working with him to put our plans into operation but we are confident in his guidance and recommendations.
What could they have done better?
I can't think of anything that Trey could have done better to be honest.
Trey's reply
Hi Martin, Thank you for taking the time to leave your positive review. I am pleased to hear that you have been happy with the service so far and it is always a pleasure working with you. There is still work for us to do together and I am looking forward to continuing to assist with your finances.
Review from verified client
December, 2023
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
Planning for and moving into retirement
How has Trey Vella helped you?
Sound advice and assistance to achieve our aims
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing specific
Trey's reply
Hi John, Thank you for taking the time to leave your kind review. I am glad to hear that you have been happy with the service following Adrian's retirement. It has been a pleasure working with you and I am looking forward to assisting with your finances going forwards!
Review from verified client
December, 2023
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
Approaching retirement
How has Trey Vella helped you?
Good and clear advice
Have you seen the outcome you were hoping for?
Yes
Trey's reply
Hi Sue, Thank you for taking the time to leave your positive review. I am pleased to hear that you have found the service beneficial in regards to your retirement planning. The goal now is to ensure your finances are structured appropriately to enable you to enjoy retirement!
Review from verified client
December, 2023
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
Advice on pension planning
How has Trey Vella helped you?
Explained our investments and what we can expect from them
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Cant think of anything
Trey's reply
Hi Alison, Thank you for taking the time to leave your positive review. I am glad to hear that you are happy with the service so far and it has been a pleasure working with you. I am looking forward to continuing to help with managing your financial affairs going forwards!
Review from verified client
December, 2023
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
Receiving a large sum of money through inheritance and desperate to find a professional company to invest with
How has Trey Vella helped you?
Simply by keeping in touch with me and recommending various investment plans
Have you seen the outcome you were hoping for?
Yes and one reason to recommend to friends and family
What could they have done better?
Advising when Bank of England suddenly make interest changes
Trey's reply
Hi Clive, Thank you for taking the time to leave your positive review. I am pleased to hear that you have found the service useful and helpful. Always a pleasure working with you and I look forward to continuing going forwards!
Review from verified client
December, 2023
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
To set ourselves a financial plan
How has Trey Vella helped you?
Providing excellent advice
Have you seen the outcome you were hoping for?
Plan is on track
What could they have done better?
Nothing
Trey's reply
Hi Suzanne, Thank you for taking the time to leave your kind review. I am glad to hear that you are happy with the service and it has been a pleasure working with you. I look forward to continuing to help with managing your financial affairs going forwards!
Review from verified client
December, 2023
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
To have a robust financial plan for our future
How has Trey Vella helped you?
Providing a financial plan and listening to our circumstances and working out the best path for us
Have you seen the outcome you were hoping for?
The financial plan is working very well and regular meetings to review progress are very helpful
What could they have done better?
Not applicable very happy
Trey's reply
Hi Matthew, Thank you for taking the time to leave your kind review. I am glad to hear that you are happy with the service and it has been a pleasure working with you. I look forward to continuing to help with managing your financial affairs going forwards!
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Bedfordshire
What were the circumstances that caused you to initially look for an adviser?
I had a pension fund that was misappropriated and HLS put it back on a legal basis with the IR and advised on future action resulting in a secure retirement. The strategy is reviewed annually or at any time I need to communicate. Excellent personal service.
How has Trey Vella helped you?
He took over from Adrian Quick advising on income for later life
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Not much. Their staff are well qualified and the firm has thereby diversified its range of advice. The regular newsletter keeps me updated on financial matters affecting me.
Trey's reply
Hi Carl, Thank you for taking the time to leave your positive and detailed review. I am glad to hear that you are happy with the service, both pre and post Adrian's retirement. I am looking forward to continuing to provide support and guidance around your finances going forwards.
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
To invest my pension
How has Trey Vella helped you?
He gave me sound advice
Have you seen the outcome you were hoping for?
So far I’m pleased with the outcome
What could they have done better?
Nothing
Trey's reply
Hi Ron, Thank you for taking the time to leave your kind review. I am glad to hear that you are happy with the service so far and look forward to helping you keep your finances on track going forwards.
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
A longterm client, so my involvement was for an annual review.
How has Trey Vella helped you?
He has quickly assimilated my financial position as this was his first year looking after my portfolio.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Trey's reply
Hi Richard and Judy, Thank you for taking the time to leave your positive review. I am glad to hear that you are happy with the service following Adrian's retirement. I am looking forward to working with you going forwards and helping you to reach your financial goals.
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
To advice on our pensions
How has Trey Vella helped you?
Has advice on long term care
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Trey's reply
Hi Rita, Thank you for taking the time to leave your kind review. I am glad to hear that you are happy with the service and it has been a pleasure working with you. I look forward to continuing to assist with your finances in the future!
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
Following an inheritance we felt we were too heavily invested in cash and wanted to ensure that our savings would be sufficient to provide care if needed and also to allow us a comfortable retirement
How has Trey Vella helped you?
He was very helpful in getting us to better understand what our financial position was gave us great comfort that we would be bale to withstand downturns in the market without any meaningful impact on our plans for retirement.
Have you seen the outcome you were hoping for?
Whilst markets have not been kind so far, we are confident that longer term the strategy proposed by Trey is the right one
What could they have done better?
Nothing
Trey's reply
Hi David, Thank you for taking the time to leave your kind review. It has been a pleasure working with you. As you say, it has been a difficult time for financial markets but we have confidence in the strategy recommended and continue to review this for you. I look forward to continuing to help with managing your financial affairs.
Review from verified client
October, 2023
Overall
Advice
Service
Value
Based in West Sussex
What were the circumstances that caused you to initially look for an adviser?
We wanted to plan financially for our future.
How has Trey Vella helped you?
Updating plans to ensure we are on track for the retirement of our choice
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
All good!
Trey's reply
Hi Cathy, Thank you for taking the time to leave your kind review. I am glad to hear that you are happy with the service and it is a pleasure working with you. I look forward to continuing to help with managing your financial affairs and reaching your goals!
Review from verified client
October, 2023
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
Death of husband
How has Trey Vella helped you?
Advice on how to maintain the standard of living I want with my pensions and other investments. Recommendation of a professional company to update my will as I have 2 grandchildren who are not mentioned in my current one. Discussion to check if existing whole life policy is for an acceptable value.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Trey's reply
Hi Alison, thank you for taking the time to leave your review. It has been a pleasure working with you up to this point. I look forward to continuing to assist with your financial planning needs and to help ensure your finances continue to support your objectives.
Review from verified client
September, 2023
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
I had several pension pots spread over different providers and wanted to consolidate these into a single pension/SIPP. I also needed a complete review of my pensions and financial situation as I was looking to take early retirement and needed to understand my options.
How has Trey Vella helped you?
I provided Trey with the details of all my various pension pots and he went away and gathered all the information required to allow him to review them fully. He also completed a Lifestyle Financial plan for me and together with the results of this financial plan and the pension details earlier gathered was able to recommend the best way to consolidate the pots and how they could fund my retirement in order to meet the objectives of my Lifestyle Financial plan.
Have you seen the outcome you were hoping for?
Yes. My pots are now consolidated and are now considerably easier to manage/monitor. I have a better understanding of my financial situation and am more confident that I should be financially secure throughout my retirement
Trey's reply
Hi Adam, Thank you for taking the time to leave a review and for the positive comments. I am glad to hear that you are happy with the service and it has been a pleasure working with you. I look forward to continuing to help with managing your financial affairs and reaching your retirement goals.
Review from verified client
September, 2023
Overall
Advice
Service
Value
Based in Cambridgeshire
What were the circumstances that caused you to initially look for an adviser?
We had personal pensions that were due to mature and wanted to know the best way to draw them regarding lump sums and regular income
How has Trey Vella helped you?
He passed on advice for us to follow
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Trey's reply
Hi Graham, Thank you very much for taking the time to leave a review. It was a pleasure working with you and I am glad we were able to assist with the pension planning.
Review from verified client
August, 2023
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
I was coming up to my 65th birthday and my private pensions were maturing.
How has Trey Vella helped you?
He advised on which funds I might be interested in. He was very helpful when I wanted to change direction with a percentage of my investments.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
As I am not an expert in this field, I feel I am unable to make a judgement.
Trey's reply
Hi Pete, Thank you for taking the time to leave a review and for the positive comments. I am glad to hear that you are happy with the service and it is a pleasure working with you. I look forward to continuing to help with managing your financial affairs and reaching your retirement goals.
Review from verified client
April, 2023
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
To ensure a secure and robust plan for my family
How has Trey Vella helped you?
Sound advice given with detailed explanations provided.
Have you seen the outcome you were hoping for?
Trey’s advice has helped us look at our finances differently and ensure we plan and also have contingency in place.
What could they have done better?
Nothing. I am happy with the service provided
Trey's reply
Hi Dan, Thank you very much for taking the time to leave a review and for the positive feedback. It has been a pleasure working with you in relation to putting a financial plan in place and providing guidance on your wider arrangements. We are still in the early stages of your financial planning journey but I am looking forward to continuing to work with you to help you achieve your goals.
Review from verified client
April, 2023
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
I needed professional advice to consolidate my pensions and plan for the future
How has Trey Vella helped you?
Trey advised me how to maximise my investments whilst not taking unnecessary risks.
Have you seen the outcome you were hoping for?
Still early days, investments are for long term planning
What could they have done better?
Nothing that I can think of
Trey's reply
Hi Roy, Thank you very much for taking the time to leave a review and for the positive feedback. It has been a pleasure assisting you up to this point and although we are still in the early stages of your financial planning journey, I am looking forward to continuing to work with you to help you achieve your goals.
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
Approaching retirement
How has Trey Vella helped you?
Given sound advice and help me with complex decisions
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I am happy with all the information given and couldn’t have asked for better
Trey's reply
Hi Margaret, Thank you for taking the time to leave your kind review- this is greatly appreciated. It has been a pleasure working with you and Richard. I am happy to hear that our advice has helped with your retirement decisions and I hope that this has made those complex decisions a little clearer.
Review from verified client
January, 2023
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
Annual review
How has Trey Vella helped you?
Conducted review and future projections to confirm my current and future position
Have you seen the outcome you were hoping for?
Yes, I am confident all is well
What could they have done better?
Nothing particularly
Trey's reply
Hi Nigel, thank you for taking the time to leave your kind review. It has been a pleasure working with you and thank you for helping to make the handover from Adrian seamless. I look forward to continuing to work with you over the coming years to ensure your financial plan remains on track and that you receive the correct guidance for your finances.
Review from verified client
December, 2022
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
I have been a client with Harper Lees for many years and I value their service, their knowledge and appreciation of my financial circumstances; I am reassured that their advice and understanding plays a key role in maintaining my financial stability into the future.
How has Trey Vella helped you?
I have relatively recently been introduced to Trey but I am already impressed with his grasp of my circumstances and in particular his energy in resolving a problem that had arisen with an otherwise unsympathetic multi-national financial provider.
Have you seen the outcome you were hoping for?
Without a doubt.
What could they have done better?
There is no area in which I feel Trey's and/or Harper Lees' performance has been lacking.
Trey's reply
Hi David, thank you for taking the time to leave your kind review. It has been a pleasure working with you up until this point and I am looking forward to assisting with your financial planning going forwards. You have been helpful and shown great patience and understanding whilst we have worked to resolve the provider issue, which I am very appreciative of.
Review from verified client
December, 2022
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
We sought advice when my wife inherited some money and we had recently retired and wanted to plan for the future better.
How has Trey Vella helped you?
Very thorough initial appraisal of our financial position and our appetite for risk as well as our approach to investments. Trey is always very quick to respond to any queries we raise.
Have you seen the outcome you were hoping for?
It is still relatively early and the markets have not been kind for any investors during the last 18 months, but we are happy that this is still the best long term strategy and more importantly Trey has helped us understand that we will still be comfortably able to afford what we are looking for
What could they have done better?
Nothing
Trey's reply
Hi David, thank you for taking the time to leave your kind review. It has been a pleasure assisting you so far and I am looking forward to continuing to work with you on the financial planning journey. As you have mentioned, there has been a huge amount of uncertainty in markets over the last year, but I am pleased to hear you are in agreement that we have the correct long term strategy in place. The markets will always create challenges, which is why we believe a focus on helping you to achieve lifestyle goals should always be the priority.
Review from verified client
December, 2022
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
Financial planning for retirement
How has Trey Vella helped you?
Provided advice on how best to manage retirement finances and investments and particularly around opening and investing in ISAs
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing - I was kept fully informed during the process and the outcome has been as planned
Trey's reply
Hi Gail, thank you for taking the time to leave your kind review. It has been a pleasure working with you and John this year and thank you for helping to make the transition from working with Adrian seamless. I look forward to continuing to work with you over the coming years.
Review from verified client
December, 2022
Overall
Advice
Service
Value
Based in Suffolk
What were the circumstances that caused you to initially look for an adviser?
Wanted to get our financial affairs in order and planned for peace of mind
How has Trey Vella helped you?
Trey has listed to our situation and carried out a full review and plan and we are now implementing the recommendations and starting to see the results which is pleasing.
Have you seen the outcome you were hoping for?
Yes the plan this year has enabled us to use some of our savings to bring down our mortgage and plan our long term future goals.
What could they have done better?
Can’t think of anything it’s been good.
Trey's reply
Hi Suzanne, thank you for taking the time to leave your kind review. It has been a pleasure working with you and I am really happy to hear that the financial planning has made a positive impact and enabled you to make some financial decisions. We still have some work to do but I am looking forward to continuing to work with you to help you achieve your goals.
First impression from a user who is not yet a client
December, 2022
Overall
Please provide a brief comment about your experience with Trey
Trey was introduced to me at our last scheduled review meeting with Adrian Quick where we were advised that Trey would be playing a greater role in our continuing relationship with Harper Lees. First impressions were very favourable and I am confident that these changes going forward will appear seamless.
Trey's reply
Hi Bill, thank you for taking the time to leave your kind review. It has been a pleasure working with you up until this point and thank you for helping to make the handover from Adrian seamless. I am looking forward to continuing to work with you in the future to ensure your financial plan remains on track and to help you achieve your goals.
First impression from a user who is not yet a client
December, 2022
Overall
Please provide a brief comment about your experience with Trey
very Professional and knowledgeable on Financial matters. Easy to communicate with and feel so lucky to be able to deal with him.
Trey's reply
Hi Clive, thank you for taking the time to leave your kind review. It has been a pleasure working with you and I too feel very lucky to be able to do so. I am looking forward to continuing to work with you over the coming years to help you keep your finances on track and achieve your goals.
Review from verified client
December, 2022
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
Large insurance payout on death of husband.
How has Trey Vella helped you?
He is now my financial advisor and I’m happy with his help and suggestions in planning for my continued retirement.
Have you seen the outcome you were hoping for?
Yes, my income covers all my expenses and pays for what I want as well as what I need.
What could they have done better?
Nothing
Trey's reply
Hi Alison, thank you for taking the time to leave your kind review. It has been a pleasure working with you so far and thank you for helping to make the handover from Adrian seamless. I look forward to continuing to work with you over the coming years to ensure your financial plan remains on track and that you receive the correct guidance for your finances.
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
For advice on my pension click on the
How has Trey Vella helped you?
For advice on my pension click on the next
Have you seen the outcome you were hoping for?
Not yet as we are still in early stages
What could they have done better?
I’m happy with what they’ve done
Trey's reply
Hi Ron, thank you for taking the time to leave your kind review. It has been a pleasure assisting you so far and although we are still in the early stages on your financial planning journey, I am looking forward to continuing to work with you to help you achieve your retirement goals.
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in Bedfordshire
What were the circumstances that caused you to initially look for an adviser?
A divorce and pension share order
How has Trey Vella helped you?
He manages my pension / investments
Have you seen the outcome you were hoping for?
The past year has been difficult globally so performance is affected
What could they have done better?
Probably nothing
Trey's reply
Hi Nicki, thank you for taking the time to leave your kind review. It has been a pleasure working with you and it was great to have the opportunity to meet face to face as opposed to behind a computer screen! I look forward to continuing to work with you over the coming years to ensure your financial plan remains on track and to guide you in achieving your lifestyle goals.
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in Bedfordshire
What were the circumstances that caused you to initially look for an adviser?
To stabilise my pension fund and plan ahead for retirement
How has Trey Vella helped you?
Trey has taken over my account at Harper Lees and is providing ongoing advice for me in retirement
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Trey's reply
Hi Carl, thank you for taking the time to leave your kind review. It has been a pleasure working with you and thank you for helping to make the handover from Adrian seamless. I look forward to continuing to work with you over the coming years to ensure your financial plan remains on track and that you receive the correct guidance for your finances.
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in Suffolk
What were the circumstances that caused you to initially look for an adviser?
General financial planning and inheritance planning
How has Trey Vella helped you?
Trey has been excellent very thorough and excellent communication
Have you seen the outcome you were hoping for?
Yes things are going well and in the expected range
What could they have done better?
Nothing really been very happy with the advice and level of service given
Trey's reply
Hi Matthew, thank you for your kind review. It has been a pleasure to work with you and Suzanne throughout the financial planning process. We will continue to work together to help you achieve your goals. I look forward to continuing to work with you over the coming years as we see you through your financial planning journey.
Review from verified client
October, 2022
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
I went to this firm about 6 years ago to see if I was on track for retirement. Such good advice given under no pressure I went back just prior to retirement to organise my pension
How has Trey Vella helped you?
Organise my money, reduce liabilities and given me a very nice income in retirement to do what I had hoped to do
Have you seen the outcome you were hoping for?
Without a doubt
What could they have done better?
Struggling to think of anything to be fair
Trey's reply
Thank you Dawn for your kind review. It has been a pleasure to work with you throughout the financial planning process and we are grateful that you decided to come back to us again after six years, enabling us to help you with your retirement journey. I am looking forward to continuing to work with you over the coming years to ensure you have a smooth and enjoyable retirement.
Review from verified client
August, 2022
Overall
Advice
Service
Value
Based in Rutland
What were the circumstances that caused you to initially look for an adviser?
We have a range of other services being managed by Harper Lees. The relationships built in those pervious services and interactions gave us confidence to ask Harper Lees to manage our inheritance and financial planning.
How has Trey Vella helped you?
Trey has been excellent in his dealings with us. He is well prepared ahead of our meetings, listens to our ideas, cautions and concerns, and communicates clearly verbally and in follow up correspondence. We have found him attentive to our plans and diligent in his dealings with us. As a couple with slightly different outlooks on exposure to risk, Trey has been able to strike a balance between needs and aspirations that has been clearly communicated, explaining the various options we have available to us for medium and one term investment.
Have you seen the outcome you were hoping for?
At this stage, we are still planning the finer details of investments, but based on other services in our portfolio, we believe we are planning a future that enables and allows us to feel confident about our wealth management, liberated from the worry about doing 'the right things'. Trey has been able to highlight scenarios where particular decisions could project differing outcomes and in so doing, he generated a level of confidence and assuredness in us to make firm decisions based on the best, most up-to-date evidence.
What could they have done better?
I can't think of anything at this stage that would have made the process better. Trey has taken time to take us through the financial planning process so we never felt rushed or out of our depth. I'd be very happy to recommend Trey based on the experience that we have had.
Trey's reply
Thank you Andrew for your kind review. It has been a pleasure to work with you and Felicity throughout the financial planning process. I am glad to hear that the lifestyle financial plan has provided you with the confidence to make decisions going forwards. I look forward to continuing to work with you over the coming years as we see you through your financial planning journey.
Review from verified client
August, 2022
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
My pensions were maturing and I needed specialist advise
How has Trey Vella helped you?
Provided advise on financial planning. Advised on various pension options.
Have you seen the outcome you were hoping for?
I have yet to see the results, so would be unfair to comment. Ask again in 6 months.
What could they have done better?
As far as I am aware, the advise given, is concise, accurate and helpful. The initial presentation was excellent and easy to understand. Subsequent meetings have also been informative.
Trey's reply
Thank you Pete for you kind review. It has been a pleasure working with you and Sue through the financial planning process. You have both been patient and offered your full engagement, which is always appreciated. I look forward to working with you in the future to ensure you can meet your retirement goals and your desired lifestyle.
Review from verified client
August, 2022
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
We wanted a review of our financial situation for long-term planning.
How has Trey Vella helped you?
Yes, he has been a great help and has been very patient with us throughout the process.
Have you seen the outcome you were hoping for?
Yes, we have had invaluable advice and have a valuable understanding of where we are at and what decisions we need to take to secure our long term future.
What could they have done better?
Even Trey's new-found coffee-making skills have been impressive! He is a talented young man.
Trey's reply
Thank you Martin for you kind review. It has been a pleasure to work with you and Helen to map out your finances and provide peace of mind in making future decisions . I look forward to continuing to work together through your financial planning journey to help your reach your goals and maybe one day I will share my specialist barista skills with you!